Network Users Manual - English
Page 12
...11 Important information on Internet Fax 12-11 13 Troubleshooting 13-1 Overview 13-1 Installation problems 13-1 Resetting the Print/Fax Sever back to factory settings (Test Switch 13-4 Intermittent Problems 13-4 TCP/IP Troubleshooting 13-5 UNIX Troubleshooting 13-5 Windows NT®4.0/LAN Server...JetAdmin compatible method) Troubleshooting 13-8 Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare...
...11 Important information on Internet Fax 12-11 13 Troubleshooting 13-1 Overview 13-1 Installation problems 13-1 Resetting the Print/Fax Sever back to factory settings (Test Switch 13-4 Intermittent Problems 13-4 TCP/IP Troubleshooting 13-5 UNIX Troubleshooting 13-5 Windows NT®4.0/LAN Server...JetAdmin compatible method) Troubleshooting 13-8 Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare...
Network Users Manual - English
Page 23
... this is the case, a workaround is to Remote Printer. Also note that you may experience problems printing very long print jobs. Make sure that will be used to spool to. 4 Deselect Use External remote Printing Protocol... 5 To eject the printed page, add the command rp=lpaf to the accept command. SCO UNIX Configuration To configure...
... this is the case, a workaround is to Remote Printer. Also note that you may experience problems printing very long print jobs. Make sure that will be used to spool to. 4 Deselect Use External remote Printing Protocol... 5 To eject the printed page, add the command rp=lpaf to the accept command. SCO UNIX Configuration To configure...
Network Users Manual - English
Page 52
...port name must begin with the BIP and end with a number, for example, BIP1. 7 You will then be asked for a port name. Brother Internet Print: Installing the BIP software on Windows® 95/98/Me/2000/XP and Windows NT®4.0 To install the BIP software on a Windows® ...) that is capable of sending E-mail message using Winsock. ■ Be sure that your E-mail server is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for the mail server. 8 Press OK to continue. Partial E-mail...
...port name must begin with the BIP and end with a number, for example, BIP1. 7 You will then be asked for a port name. Brother Internet Print: Installing the BIP software on Windows® 95/98/Me/2000/XP and Windows NT®4.0 To install the BIP software on a Windows® ...) that is capable of sending E-mail message using Winsock. ■ Be sure that your E-mail server is the ability of the Brother Internet Print software to break down E-mail Print jobs into smaller sections to prevent a mail file size limitation problem for the mail server. 8 Press OK to continue. Partial E-mail...
Network Users Manual - English
Page 133
... is not blinking after connected to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is on again, and try to print out the configuration page. 13 - 1 TROUBLESHOOTING Once you have done that the machine is powered ...on, is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that , switch the machine off and ...
... is not blinking after connected to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is on again, and try to print out the configuration page. 13 - 1 TROUBLESHOOTING Once you have done that the machine is powered ...on, is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that , switch the machine off and ...
Network Users Manual - English
Page 134
...up to the Novel NetWare Installation Troubleshooting Section. If a successful response is good, so proceed to the AppleTalk for the Print/Fax server to Peer (LPR), Internet Printing or Web Browser troubleshooting section. TROUBLESHOOTING 13 - 2 Otherwise, go to step 3. If you are successful, there is ...visible to the network, proceed to two minutes for Macintosh Section. If it can see the Print/Fax server name under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is almost certainly a hardware or network problem!
...up to the Novel NetWare Installation Troubleshooting Section. If a successful response is good, so proceed to the AppleTalk for the Print/Fax server to Peer (LPR), Internet Printing or Web Browser troubleshooting section. TROUBLESHOOTING 13 - 2 Otherwise, go to step 3. If you are successful, there is ...visible to the network, proceed to two minutes for Macintosh Section. If it can see the Print/Fax server name under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is almost certainly a hardware or network problem!
Network Users Manual - English
Page 136
... back to a PostScript printer. 6 If the job exits the queue but does not print, make sure that you are distorted or incomplete, make sure that you have problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest...
... back to a PostScript printer. 6 If the job exits the queue but does not print, make sure that you are distorted or incomplete, make sure that you have problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest...
Network Users Manual - English
Page 137
...correctly loaded into the Print/Fax server (via the configuration page. TCP/IP Troubleshooting If you are either on again, Deleting and recreating the Print server and creating a new print queue in the file can have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 Make sure... that the TCP/IP protocol of the Print/Fax server is enabled. 3 If you used bootp, make sure that you started the bootp daemon on any workstation using ...
...correctly loaded into the Print/Fax server (via the configuration page. TCP/IP Troubleshooting If you are either on again, Deleting and recreating the Print server and creating a new print queue in the file can have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 Make sure... that the TCP/IP protocol of the Print/Fax server is enabled. 3 If you used bootp, make sure that you started the bootp daemon on any workstation using ...
Network Users Manual - English
Page 141
... to use a different port number (port 80), or configure your firewall may find that your Firewall to make sure that are having problems printing large files, the problem may be in troubleshooting is to a user at the remote site who can receive mail via the POP3 server. To send...does not reach its destination intact, then the problem is with the E-mail system. 3 You can print small files OK but are configured on the E-mail servers. 2 If you may not let the print data through . If this , select the property dialog of the Brother Internet Print Port. http://ip_address/ipp 13 - 9 ...
... to use a different port number (port 80), or configure your firewall may find that your Firewall to make sure that are having problems printing large files, the problem may be in troubleshooting is to a user at the remote site who can receive mail via the POP3 server. To send...does not reach its destination intact, then the problem is with the E-mail system. 3 You can print small files OK but are configured on the E-mail servers. 2 If you may not let the print data through . If this , select the property dialog of the Brother Internet Print Port. http://ip_address/ipp 13 - 9 ...
Users Manual - English
Page 6
...print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its Authorized Service Center will ask you to do: After contacting Brother or a Brother... Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) This limited ... problem to Brother or an Authorized Service Center ...within the applicable warranty period, Brother or its sole discretion. Brother® One Year Limited Warranty and Replacement ...
...print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its Authorized Service Center will ask you to do: After contacting Brother or a Brother... Items and use refurbished parts iv MFC LIMITED WARRANTY (USA) This limited ... problem to Brother or an Authorized Service Center ...within the applicable warranty period, Brother or its sole discretion. Brother® One Year Limited Warranty and Replacement ...
Users Manual - English
Page 50
...place where you purchased your MFC. ■ Use label or transparencies that are designed for plain paper and transparencies. For optimum printing, use a recommended type of paper, especially for use recycled paper in laser printers. ■ For the best print quality, we recommend using ...problems feeding from the paper tray, try again using the manual feed tray or multi-purpose tray. ■ You can be damaged. ■ Avoid using coated paper, such as vinyl coated paper. ■ Avoid using long-grained paper. ■ If you are partly used with the MFC-8420, MFC-8820D and MFC...
...place where you purchased your MFC. ■ Use label or transparencies that are designed for plain paper and transparencies. For optimum printing, use a recommended type of paper, especially for use recycled paper in laser printers. ■ For the best print quality, we recommend using ...problems feeding from the paper tray, try again using the manual feed tray or multi-purpose tray. ■ You can be damaged. ■ Avoid using coated paper, such as vinyl coated paper. ■ Avoid using long-grained paper. ■ If you are partly used with the MFC-8420, MFC-8820D and MFC...
Users Manual - English
Page 65
Next Fax Only On Off Print Sample Automatically sends a Cover Page you can sometimes cause problems. A4/Letter Legal Adjusts the scan area of the scanner glass to be sent. Stores One-Touch Dial numbers, so you can send a fax On without using the Next Fax Only memory....Batch TX 5.Real Time TX 6.Polled TX 7.Coverpg Setup 8.Coverpage Msg 9.Overseas Mode 0.Glass Fax Size 1.One-Touch Dial 2.Speed-Dial Options Descriptions - Off You can dial by pressing one transmission. On Sets up your MFC to the size of the original. Page 6-19 6-20 6-10 6-21 6-12 6-13 6-18 6-4...
Next Fax Only On Off Print Sample Automatically sends a Cover Page you can sometimes cause problems. A4/Letter Legal Adjusts the scan area of the scanner glass to be sent. Stores One-Touch Dial numbers, so you can send a fax On without using the Next Fax Only memory....Batch TX 5.Real Time TX 6.Polled TX 7.Coverpg Setup 8.Coverpage Msg 9.Overseas Mode 0.Glass Fax Size 1.One-Touch Dial 2.Speed-Dial Options Descriptions - Off You can dial by pressing one transmission. On Sets up your MFC to the size of the original. Page 6-19 6-20 6-10 6-21 6-12 6-13 6-18 6-4...
Users Manual - English
Page 353
... you see this happens, your MFC identifies the problem and displays an error message. Press 1 to reset. Calls must call the Brother fax back system (USA only... MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. Error messages As with a new one...MFC. In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE Change Drum Soon The drum unit is near the end of paper or paper is out of its life. The most problems by yourself. Check Paper Size When you have a print quality problem...
... you see this happens, your MFC identifies the problem and displays an error message. Press 1 to reset. Calls must call the Brother fax back system (USA only... MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. Error messages As with a new one...MFC. In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE Change Drum Soon The drum unit is near the end of paper or paper is out of its life. The most problems by yourself. Check Paper Size When you have a print quality problem...
Users Manual - English
Page 354
...up output tray. Please close the jam clear cover. (See Paper jams on page 22-6.) Machine Error MFC has a mechanical problem. Set the duplex lever to check your phone line. XX Call Brother Customer Service and tell them the Machine Error number. Comm. In USA: 1-800-284-4329 In ...in Verify the other party's fax machine Try to transmit or receive again. If problem continues, call again. You must wait 20 minutes for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on the MFC shows Cooling Down, and Wait For A While. Cover Open PLS Close Cover ...
...up output tray. Please close the jam clear cover. (See Paper jams on page 22-6.) Machine Error MFC has a mechanical problem. Set the duplex lever to check your phone line. XX Call Brother Customer Service and tell them the Machine Error number. Comm. In USA: 1-800-284-4329 In ...in Verify the other party's fax machine Try to transmit or receive again. If problem continues, call again. You must wait 20 minutes for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on the MFC shows Cooling Down, and Wait For A While. Cover Open PLS Close Cover ...
Users Manual - English
Page 365
... faxes look, make a copy to send the fax again. Vertical black lines when receiving. Your MFC's primary corona wire for printing may be correct for the paper you are having difficulty with the sending machine. Horizontal streaks; Usually this is still problem, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877...
... faxes look, make a copy to send the fax again. Vertical black lines when receiving. Your MFC's primary corona wire for printing may be correct for the paper you are having difficulty with the sending machine. Horizontal streaks; Usually this is still problem, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877...
Users Manual - English
Page 366
... Menu Setting Difficulties The MFC beeps when you made shows the same problem, your Fax Receive Code (default setting is dirty. (See Cleaning the scanner on page 5-4.) If you answered at the MFC, press Start and hang up . For Example: Your Brother MFC handles the Caller ID ...scanner or the primary corona wire for printing is in Fax mode. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Try avoiding this problem. If avoiding a slight interruption is crucial to all devices that MFC is dirty. Your MFC may see vertical streaks on page ...
... Menu Setting Difficulties The MFC beeps when you made shows the same problem, your Fax Receive Code (default setting is dirty. (See Cleaning the scanner on page 5-4.) If you answered at the MFC, press Start and hang up . For Example: Your Brother MFC handles the Caller ID ...scanner or the primary corona wire for printing is in Fax mode. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Try avoiding this problem. If avoiding a slight interruption is crucial to all devices that MFC is dirty. Your MFC may see vertical streaks on page ...
Users Manual - English
Page 369
... Ready mode. Press the Test switch. DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too light. If possible, try connecting the MFC to a different port on your MFC is powered on and is any LED activity. Thin or thick paper below the standard can cause this problem. Make sure you use. (See Setting the Paper...
... Ready mode. Press the Test switch. DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are too light. If possible, try connecting the MFC to a different port on your MFC is powered on and is any LED activity. Thin or thick paper below the standard can cause this problem. Make sure you use. (See Setting the Paper...
Users Manual - English
Page 370
... primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced paper may cause the problem. (See About paper on page 2-1.) The drum unit may be damaged. Improving the print quality This section provides information on the following topics: Examples of the driver. -OR- Turn off Toner... the drum unit on page 22-27.) The drum unit may be damaged. If your MFC is too light, Toner Save mode may cause this problem. Make sure that you choose the appropriate media type in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See ...
... primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced paper may cause the problem. (See About paper on page 2-1.) The drum unit may be damaged. Improving the print quality This section provides information on the following topics: Examples of the driver. -OR- Turn off Toner... the drum unit on page 22-27.) The drum unit may be damaged. If your MFC is too light, Toner Save mode may cause this problem. Make sure that you choose the appropriate media type in the MFC itself. (See Toner Save on page 4-9.) Try installing a new toner cartridge. (See ...
Users Manual - English
Page 371
... you have glue from label stock on the OPC drum surface. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Put in .) intervals... 2 Turn the drum unit gear by hand while looking at 94 mm (3.7 in.) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and graphics at the surface...
... you have glue from label stock on the OPC drum surface. The drum unit may have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Put in .) intervals... 2 Turn the drum unit gear by hand while looking at 94 mm (3.7 in.) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and graphics at the surface...
Users Manual - English
Page 372
...(See About paper on page 2-1.) If you select the appropriate media type in the paper tray. A rough surfaced paper or thick print media can cause the problem. The drum unit may be smudged. The fixing unit may be damaged. High temperatures and high humidity will scratch the surface of .... If you use paper that meets our specifications. Turn over the stack of the drum. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to load paper on page 2-5.) The paper ...
...(See About paper on page 2-1.) If you select the appropriate media type in the paper tray. A rough surfaced paper or thick print media can cause the problem. The drum unit may be smudged. The fixing unit may be damaged. High temperatures and high humidity will scratch the surface of .... If you use paper that meets our specifications. Turn over the stack of the drum. Try printing multiple pages to clear this problem, especially if the printer has not been used for laser printers, the glue from the sheets may sometimes stick to load paper on page 2-5.) The paper ...
Users Manual - English
Page 383
...party toner and toner cartridges. To protect your investment and guarantee your print quality please continue to replace consumed toner cartridges with your MFC may result in the MFC. 3 Unpack the new toner cartridge. Our warranty coverage does not ...apply to use of time, the toner life is shortened. ■ Brother strongly recommends that was caused by the use only Genuine Brother Brand replacement toner cartridges (TN-530 or TN-560). We also strongly recommend that you continue to any problem...
...party toner and toner cartridges. To protect your investment and guarantee your print quality please continue to replace consumed toner cartridges with your MFC may result in the MFC. 3 Unpack the new toner cartridge. Our warranty coverage does not ...apply to use of time, the toner life is shortened. ■ Brother strongly recommends that was caused by the use only Genuine Brother Brand replacement toner cartridges (TN-530 or TN-560). We also strongly recommend that you continue to any problem...