Brother International MFC-9320CW Support Question
Brother International MFC-9320CW Support Question
Find answers below for this question about Brother International MFC-9320CW - Color LED - All-in-One.Need a Brother International MFC-9320CW manual? We have 4 online manuals for this item!
Question posted by zoieohagin on November 4th, 2012
Problem Printing (i Have A Line Running Through All My Documents
I have a mac computer and am using mfc 9320cw. I am having a problem with a line on all my documents when I use color print. How can I resolve this. I have tried to clean the drum but get an error message stating Print unable 28 trouble shooting and genera maintinace error. Please help!
Current Answers
Related Brother International MFC-9320CW Manual Pages
Users Manual - English - Page 14
... print quality 133 Setting Dial Tone detection 140 Telephone line interference 140
Error and maintenance messages 141 Transferring your faxes or Fax Journal report 147 Document jams 148 Paper jams 149
Routine maintenance 154 Cleaning the outside of the machine 154 Cleaning the scanner 155 Cleaning the LED heads 156 Cleaning the corona wires 157 Cleaning the drum unit 159 Cleaning...
Users Manual - English - Page 37
...raised writing on them)
• that were previously printed by a laser/LED machine
• that are pre-printed on the inside
• that cannot be arranged ...documents
Envelopes
2
Most envelopes will be using the envelopes in figure below
21 Types of envelopes to make sure the print results are made . Check the following:
„ Envelopes should have feed and print-quality problems...
Users Manual - English - Page 80
...Color Start. Note
• If you dialed from the control panel. Redial/Pause only works if you do the following types of the name. (Use..., Gray 300dpi, Color 100 dpi, Color 200 dpi, Color 300dpi or Color 600 dpi if you...Redial/Pause and Black Start or Color Start. If you are available...Color Start to help you are sending a fax automatically and the line...fax manually and the line is not stored. ...
Users Manual - English - Page 126
...-free soft cloth and dispose of electric
shock from lightning. 3 DO NOT use a vacuum cleaner to local regulations. Please carefully clean the toner dust with the machine.
When using this product to clean the machine. Use caution when installing or modifying telephone lines.
DO NOT use this product during a lightning storm. Never install a telephone wall jack in...
Users Manual - English - Page 143
... on page 75), print fax messages in Fax mode.
127 Troubleshooting and routine maintenance
Sending faxes
Difficulties
Suggestions
Poor sending quality. Try changing your Secure Function Lock Settings. If you send are blank. Black vertical lines on faxes you often get RESULT:NG on page 155.)
Cannot send a fax.
(For MFC-9320CW only) Contact your...
Users Manual - English - Page 145
... stack of the page.
OCR does not work . See Network difficulties on page 130.
(For MFC-9320CW only) Contact your administrator to check your document to reduce the print resolution. (See Advanced tab in the printer driver.
„ Clean the paper pick-up roller.
In PaperPort™ 11SE, click File, Scan or Get Photo and...
Users Manual - English - Page 146
...Document Setup menu of the printer driver, click the Settings button and check the Enhance Black Printing check box.
Make sure your hub using . What paper can I print on the recommended side of the paper could cause this problem occurs when making copies or printing... possible, try connecting the machine to verify that the cable and network connections are good, the lower LED of the...
Users Manual - English - Page 149
.... 0123456789. If the printout looks good, the problem is off in a new drum unit. (See Replacing the drum units on page 18.)
b Check that you still have a print quality problem, print a test page first (Menu, 4, 2, 3). abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz.
Check the interface cable connections or try printing a different document.
Users Manual - English - Page 151
... or some colors are using. (See Acceptable paper and other print media on...problem is not solved after printing a few pages, the drum unit may be stained. Clean the drum unit. (See Large spots on the printed pages on page 160.)
„ Put in .)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
abcdefghijklmnopqrstuvwxyz. Recommendation
„ If colored lines...
Users Manual - English - Page 153
... lines do not print
„ Make sure that the machine is on a solid level surface.
„ Perform the auto color registration using the control panel (see Auto Registration on page 165) or perform the manual color registration using the control panel (see Manual Registration on page 165).
„ Identify the color causing the problem and put in a new drum...
Users Manual - English - Page 157
...the drum unit and toner cartridge assembly for the toner color that is near the end of the drum unit, visit us at http://solutions.brother.com/ to print with Direct Print. You...Error (MFC-9320CW only)
The device is removed from the USB direct interface while the data is not installed properly. Troubleshooting and routine maintenance
Error and maintenance messages C
As with the problem is ...
Users Manual - English - Page 158
... telephone line. If the problem continues, call . person's fax machine stopped the
call the telephone company and ask them to another mode. Error Message Cooling Down Wait for a while
Comm.Error Connection Fail Cover is Open Cover is Open
DIMM Error Disconnected Document Jam DR Mode in Use
Cause
Action
The temperature of the drum...
Users Manual - English - Page 160
...drum Re-install the toner cartridge or the drum...Print operation in process
Do one of the following :
„ Press Black Start or Color...Print Unable XX
Print Unable 1A Protected Device (MFC-9320CW only)
Cause
Action
The number you dialed does not Verify the number and try again.
„ Clear the data from the power for several minutes, then reconnect it on page 147.)
„ If the problem...
Users Manual - English - Page 161
Rename the File (MFC-9320CW only)
There is time to replace the belt unit. Replace the drum units. (See Replacing the drum units on the USB Flash memory drive with the same name as the file you are trying to replace the drum units. Reset the drum unit counter.
(See Resetting the drum counter on the USB Flash memory...
Users Manual - English - Page 162
...
Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon
Cause The toner cartridge is at the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan.
146 The machine has a mechanical problem.
Open the back cover (back output tray) and press Black Start or Color Start. (See Printing on thick paper, labels...
Users Manual - English - Page 184
...on the LCD indicates which color you want to buy toner cartridges, please call Brother Customer Service.
• We recommend that will change the print density setting for use only Genuine Brother Brand toner ...If the LCD shows Toner Low Prepare New X Toner Cartridge., the machine has nearly run out of document. Note
• Go to http://www.brother.com/original/index.html for the ...
Software Users Manual - English - Page 31
... and click OK.
Toner Save Mode 1
You can customize the information. „ ID Print
If you entered.
c To print secured documents, you must enter the password using the control panel of the Secure Print and check Secure Print. Since the documents are sent to print them . When you must enter your password from your computer's system clock and...
Software Users Manual - English - Page 126
To send a secured document:
a Check Secure Print.
c You must enter the password using the control panel of the machine to the machine. Printing and Faxing
Secure Print 7
7
„ Secure Print: Secure documents are documents that are password protected when they are secured at the machine, you must print the secured document from the control panel of the machine. (See Secure Key...
Network Users Manual - English - Page 14
... is used, make sure that changes color identifying the status of Brother network management tools to a predefined E-mail address in whichever browser you to collect usage and status information from an easy to monitor locally connected printers, install the BRPrint Auditor software on your network and view the device status from a MFC or DCP...
Network Users Manual - English - Page 197
... to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/ This chapter is divided into the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Scanning and PC Fax problems „ Protocol-specific troubleshooting „ Wireless network specific troubleshooting (For MFC-9320CW...
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