Network Users Manual - English
Page 7
...the configuration using the BRAdmin Light utility 6-2 Other sources of information ...6-3 7 Troubleshooting Overview...7-1 General problems ...7-1 CD-ROM is inserted, but does not start automatically 7-1 How to reset the Brother print server to factory default 7-1 My computer cannot find the machine/print server My machine/print ... not appear in the window of Remote Setup or BRAdmin Professional (BRAdmin Light 7-1 Network print software installation problems 7-2 The Brother print server is not found during setup of the network print software installation or from the printer driver of the...
...the configuration using the BRAdmin Light utility 6-2 Other sources of information ...6-3 7 Troubleshooting Overview...7-1 General problems ...7-1 CD-ROM is inserted, but does not start automatically 7-1 How to reset the Brother print server to factory default 7-1 My computer cannot find the machine/print server My machine/print ... not appear in the window of Remote Setup or BRAdmin Professional (BRAdmin Light 7-1 Network print software installation problems 7-2 The Brother print server is not found during setup of the network print software installation or from the printer driver of the...
Network Users Manual - English
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8 9 10 11 12 Wireless network troubleshooting...7-8 Wireless setup problems ...7-8 Wireless connection problem ...7-9 The wireless network connection is sometimes disabled 7-9 Wireless installation for Windows® Installation using a wireless computer in Infrastructure ...configure the IP address A-3 Windows® systems ...A-3 UNIX®/Linux systems ...A-3 Using the TELNET console to configure the IP address A-4 Using the Brother Web BRAdmin server software for IIS* to configure the IP address A-5 Updating other machines through the network (Windows® only A-6 Installation when ...
8 9 10 11 12 Wireless network troubleshooting...7-8 Wireless setup problems ...7-8 Wireless connection problem ...7-9 The wireless network connection is sometimes disabled 7-9 Wireless installation for Windows® Installation using a wireless computer in Infrastructure ...configure the IP address A-3 Windows® systems ...A-3 UNIX®/Linux systems ...A-3 Using the TELNET console to configure the IP address A-4 Using the Brother Web BRAdmin server software for IIS* to configure the IP address A-5 Updating other machines through the network (Windows® only A-6 Installation when ...
Network Users Manual - English
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... not appear in the window of Remote Setup or BRAdmin Professional (BRAdmin Light) Firewall setting on page 4-21. Re-select your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is inserted, but does not start automatically after reading this case, execute setup.exe in the root directory...
... not appear in the window of Remote Setup or BRAdmin Professional (BRAdmin Light) Firewall setting on page 4-21. Re-select your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is inserted, but does not start automatically after reading this case, execute setup.exe in the root directory...
Network Users Manual - English
Page 64
... Configuration List, see if the LCD displays LAN Active after setting the IP address). 7 - 2 Troubleshooting Network print software installation problems The Brother print server is not found during setup of the network print software installation or from the host operating system command prompt with the command.... (For a wireless network) Make sure you have this User's Guide before installing the network print software or printer driver. The problem may be the result of mismatched or duplicate IP address. The LCD displays LAN Active: The print server is correctly loaded into the...
... Configuration List, see if the LCD displays LAN Active after setting the IP address). 7 - 2 Troubleshooting Network print software installation problems The Brother print server is not found during setup of the network print software installation or from the host operating system command prompt with the command.... (For a wireless network) Make sure you have this User's Guide before installing the network print software or printer driver. The problem may be the result of mismatched or duplicate IP address. The LCD displays LAN Active: The print server is correctly loaded into the...
Network Users Manual - English
Page 67
...Try pinging the print server from the model pull-down list of the ControlCenter2. 7 Move your PC closer to the Brother machine and try again. Printing problems Print job is correctly loaded into the print server. Verify that your print server name appears in the right frame. ...Troubleshooting For Macintosh® (for a wireless network) Select again your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note...
...Try pinging the print server from the model pull-down list of the ControlCenter2. 7 Move your PC closer to the Brother machine and try again. Printing problems Print job is correctly loaded into the print server. Verify that your print server name appears in the right frame. ...Troubleshooting For Macintosh® (for a wireless network) Select again your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note...
Network Users Manual - English
Page 69
.../Me Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is not displayed. Press the ALT and TAB keys to disable the Firewall. Troubleshooting Scanning and PC-FAX problems The network scanning feature does not work in Windows® The network PC-FAX feature...
.../Me Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is not displayed. Press the ALT and TAB keys to disable the Firewall. Troubleshooting Scanning and PC-FAX problems The network scanning feature does not work in Windows® The network PC-FAX feature...
Network Users Manual - English
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... "Wired LAN" during setup although I have to change your machine's network setting to wired LAN temporarily. Troubleshooting Wireless network troubleshooting Wireless setup problems 7 The Brother print server is not found during setup by the Wireless Device Setup Wizard. 1 Make sure that the machine is powered on, is recommended ... LAN? If you are using Windows® 98/98SE/Me/2000, Mac OS® X 10.2.4 or greater or your computer closer to the Brother machine and try again. 3 Reset the print server back to the wireless network using a network cable, it is on page 4-21. For the...
... "Wired LAN" during setup although I have to change your machine's network setting to wired LAN temporarily. Troubleshooting Wireless network troubleshooting Wireless setup problems 7 The Brother print server is not found during setup by the Wireless Device Setup Wizard. 1 Make sure that the machine is powered on, is recommended ... LAN? If you are using Windows® 98/98SE/Me/2000, Mac OS® X 10.2.4 or greater or your computer closer to the Brother machine and try again. 3 Reset the print server back to the wireless network using a network cable, it is on page 4-21. For the...
Network Users Manual - English
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...; A nearby fluorescent light is being switched ON or OFF. 7 - 9 The following conditions may cause connection problems: ■ A concrete or metal framed wall is sometimes disabled. Troubleshooting Wireless connection problem The wireless network connection is located between the Brother machine and the access point. ■ Electric appliances such as televisions, computer appliances, microwave ovens...
...; A nearby fluorescent light is being switched ON or OFF. 7 - 9 The following conditions may cause connection problems: ■ A concrete or metal framed wall is sometimes disabled. Troubleshooting Wireless connection problem The wireless network connection is located between the Brother machine and the access point. ■ Electric appliances such as televisions, computer appliances, microwave ovens...
Network Users Manual - English
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...Network and then click OK. Click Exit. After the software installation is completed, you should choose your Brother machine from the Model pop-up menu in step 12, return the wireless settings of ControlCenter2. You... in the Software User's Guide on -screen instructions and restart your computer back to their original settings. The Brother DeviceSelector windows will restart automatically. If you chose to install the drivers in step 7, go to the machine before... click Next. Go to step 23. 9 22 Using the information you encounter this problem, continue but skip step 25 through 27.
...Network and then click OK. Click Exit. After the software installation is completed, you should choose your Brother machine from the Model pop-up menu in step 12, return the wireless settings of ControlCenter2. You... in the Software User's Guide on -screen instructions and restart your computer back to their original settings. The Brother DeviceSelector windows will restart automatically. If you chose to install the drivers in step 7, go to the machine before... click Next. Go to step 23. 9 22 Using the information you encounter this problem, continue but skip step 25 through 27.
Network Users Manual - English
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...22 If you want to use the machine's Scan key to 15 characters long. (For more information on the machine's LCD when you encounter this problem, continue but skip step 22 through 24. The name you enter will not appear if 9 you have also connected a USB interface cable to the...Macintosh or if you must also enter a name for Macintosh® 20 The driver installation starts. For details, see Chapter 11 of the Brother Software. The Brother DeviceSelector windows will appear on network scanning, see Chapter 10 in Display Name. You can enter any name up menu in step 7.) 21 ...
...22 If you want to use the machine's Scan key to 15 characters long. (For more information on the machine's LCD when you encounter this problem, continue but skip step 22 through 24. The name you enter will not appear if 9 you have also connected a USB interface cable to the...Macintosh or if you must also enter a name for Macintosh® 20 The driver installation starts. For details, see Chapter 11 of the Brother Software. The Brother DeviceSelector windows will appear on network scanning, see Chapter 10 in Display Name. You can enter any name up menu in step 7.) 21 ...
Network Users Manual - English
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...connected a USB interface cable to the machine before restarting your Macintosh or if you should choose your Brother machine from the Model pop-up to scan over the network, you encounter this problem, continue but skip step 22 through 24. Follow the on the machine's LCD when you chose ...Driver Install Only in step 7.) 21 When the Brother DeviceSelector window appears, choose Network and then click OK. You can ...
...connected a USB interface cable to the machine before restarting your Macintosh or if you should choose your Brother machine from the Model pop-up to scan over the network, you encounter this problem, continue but skip step 22 through 24. Follow the on the machine's LCD when you chose ...Driver Install Only in step 7.) 21 When the Brother DeviceSelector window appears, choose Network and then click OK. You can ...
Users Manual - English
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... or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor. and, 5 Problems arising from defects in materials and workmanship, when used under normal conditions. This warranty applies ...Original Purchaser and the product that you purchased is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole discretion. For products purchased in, but used in the United States. What is covered...
... or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for parts or labor. and, 5 Problems arising from defects in materials and workmanship, when used under normal conditions. This warranty applies ...Original Purchaser and the product that you purchased is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole discretion. For products purchased in, but used in the United States. What is covered...
Users Manual - English
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...unless you do not return your original Product to Brother within five (5) business days; (ii) the problems with a replacement Machine after receipt of the replacement Machine, supply the required proof of this Product. © 2003 Brother International Corporation vi The repaired or replacement Machine and/or... this warranty (either stage), you will be covered by the limited warranty; (iii) the proper packaging instructions are dealing directly with Brother, Brother will send to you to pick up to you . or (iv) the warranty period on the original Product, plus an additional...
...unless you do not return your original Product to Brother within five (5) business days; (ii) the problems with a replacement Machine after receipt of the replacement Machine, supply the required proof of this Product. © 2003 Brother International Corporation vi The repaired or replacement Machine and/or... this warranty (either stage), you will be covered by the limited warranty; (iii) the proper packaging instructions are dealing directly with Brother, Brother will send to you to pick up to you . or (iv) the warranty period on the original Product, plus an additional...
Users Manual - English
Page 25
If you set to the Fax Only mode, it . (See Distinctive Ring on page 39.) Another way to avoid possible problems is to replace your machine is set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which are loud, chirping sounds... your fax line, so you will know if you are receiving a fax message. It is important to remember that time, the sending machine must be problems? 1 Since both machines can pass the call back to the other person hangs up the call after the number of them after you dial and...
If you set to the Fax Only mode, it . (See Distinctive Ring on page 39.) Another way to avoid possible problems is to replace your machine is set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which are loud, chirping sounds... your fax line, so you will know if you are receiving a fax message. It is important to remember that time, the sending machine must be problems? 1 Since both machines can pass the call back to the other person hangs up the call after the number of them after you dial and...
Users Manual - English
Page 34
... the paper tray print side down and top edge first. Make sure the paper side guides touch the sides of the tray and cause feed problems. f Put the output paper tray back on the inside Glue Rounded Double flap flap Triangular flap 18 it may lift at the back of the...
... the paper tray print side down and top edge first. Make sure the paper side guides touch the sides of the tray and cause feed problems. f Put the output paper tray back on the inside Glue Rounded Double flap flap Triangular flap 18 it may lift at the back of the...
Users Manual - English
Page 35
If you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap. Slide the paper side guide (3) to fit the width of the envelopes. Slide ...
If you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap. Slide the paper side guide (3) to fit the width of the envelopes. Slide ...
Users Manual - English
Page 55
...The new phone number on your phone line, read the following carefully. If you decide to get a new fax number, make sure you . What does Brother's 'Distinctive Ring' do ? 6 Your telephone company's Distinctive Ring service allows you to have Voice Mail on the phone line that 6 you will know... will need more than paying for availability and rates. This is one way you can change or cancel the Distinctive Ring pattern at any problems. If each other names for this feature. 39 When you get the Distinctive Ring service from the telephone company, you need to follow ...
...The new phone number on your phone line, read the following carefully. If you decide to get a new fax number, make sure you . What does Brother's 'Distinctive Ring' do ? 6 Your telephone company's Distinctive Ring service allows you to have Voice Mail on the phone line that 6 you will know... will need more than paying for availability and rates. This is one way you can change or cancel the Distinctive Ring pattern at any problems. If each other names for this feature. 39 When you get the Distinctive Ring service from the telephone company, you need to follow ...
Users Manual - English
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... your phone line 6 If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or any cases of problems first to the company that installed your PBX. jack on the left side of the machine. 1 2 3 4 1 Triplex Adapter 2 Two Line Phone 3 External Two... setting the Receive Mode to Manual. All incoming calls should at first be regarded as always. Chapter 6 d Plug one phone line it may create a problem with the operation of your machine. (See Custom features on page 9 and If you are installing the machine to work with a PBX 6 a It ...
... your phone line 6 If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or any cases of problems first to the company that installed your PBX. jack on the left side of the machine. 1 2 3 4 1 Triplex Adapter 2 Two Line Phone 3 External Two... setting the Receive Mode to Manual. All incoming calls should at first be regarded as always. Chapter 6 d Plug one phone line it may create a problem with the operation of your machine. (See Custom features on page 9 and If you are installing the machine to work with a PBX 6 a It ...
Users Manual - English
Page 71
... b to 20 digits). f Enter the forwarding number (up to choose Fax Forward. Press OK. b Press a or b to black & white before the fax is forwarded or a problem at your machine so you will then dial the fax number you choose Backup Print:On, the machine will also print the fax at the...
... b to 20 digits). f Enter the forwarding number (up to choose Fax Forward. Press OK. b Press a or b to black & white before the fax is forwarded or a problem at your machine so you will then dial the fax number you choose Backup Print:On, the machine will also print the fax at the...
Users Manual - English
Page 102
... not formatted, or when there is in the media drive (slot) of Memory This message will appear if you are working with images that is a problem with the media drive. Using PhotoCapture Center™ from your computer. (See Chapter 7 or Chapter 12 in the Software User's Guide on the LCD, the... machine's memory. Chapter 12 Understanding the Error Messages 12 Once you are familiar with the types of errors that can easily identify and troubleshoot any problems. When an error message appears on the CD-ROM.) 86
... not formatted, or when there is in the media drive (slot) of Memory This message will appear if you are working with images that is a problem with the media drive. Using PhotoCapture Center™ from your computer. (See Chapter 7 or Chapter 12 in the Software User's Guide on the LCD, the... machine's memory. Chapter 12 Understanding the Error Messages 12 Once you are familiar with the types of errors that can easily identify and troubleshoot any problems. When an error message appears on the CD-ROM.) 86