Users Manual - English
Page 19
...Fax/Tel mode when power key is On A-8 Fax/Tel mode when power key is jammed inside the paper tray 12-6 Paper is Off A-8 Using a cordless external handset A-9 12 A xvii International ENERGY STAR® Compliance Statement ....11-5 Important safety instructions 11-6 Trademarks 11-8 Troubleshooting and routine maintenance 12-1...Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ......
...Fax/Tel mode when power key is On A-8 Fax/Tel mode when power key is jammed inside the paper tray 12-6 Paper is Off A-8 Using a cordless external handset A-9 12 A xvii International ENERGY STAR® Compliance Statement ....11-5 Important safety instructions 11-6 Trademarks 11-8 Troubleshooting and routine maintenance 12-1...Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail A-2 Before you choose the ring pattern to register ......
Users Manual - English
Page 146
...solutions.brother.com. If the problem continues, call again. Cover is Open The scanner cover is not in Polled Waiting mode. Lift the scanner cover and then close it again. Disconnected The other person or other fax machine's polling setup. 12 Troubleshooting and routine maintenance Troubleshooting...a fax machine that is being printed. You can correct most common error messages are shown below. Press Stop/Exit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1 Connection Fail You tried to the machine. Error messages As with any sophisticated office product, errors may occur. fax machine...
...solutions.brother.com. If the problem continues, call again. Cover is Open The scanner cover is not in Polled Waiting mode. Lift the scanner cover and then close it again. Disconnected The other person or other fax machine's polling setup. 12 Troubleshooting and routine maintenance Troubleshooting...a fax machine that is being printed. You can correct most common error messages are shown below. Press Stop/Exit. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1 Connection Fail You tried to the machine. Error messages As with any sophisticated office product, errors may occur. fax machine...
Users Manual - English
Page 147
...white fax. If the sending machine has the ability to convert it is set to Distinctive Ring mode. ACTION See Using the automatic document feeder (ADF) on page 12-5. See Document jams on ... black and white. No File (MFC-620CN only) The media card in again seating it , the color fax will request that you know is too warm. Ink Empty One or more of the ink cartridges ...cartridges on page 12-24.) Reinsert the correct media card. 12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Near Empty One or more of ink. Set Distinctive Ring to Off. (See Turning off the Distinctive Ring ...
...white fax. If the sending machine has the ability to convert it is set to Distinctive Ring mode. ACTION See Using the automatic document feeder (ADF) on page 12-5. See Document jams on ... black and white. No File (MFC-620CN only) The media card in again seating it , the color fax will request that you know is too warm. Ink Empty One or more of the ink cartridges ...cartridges on page 12-24.) Reinsert the correct media card. 12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Near Empty One or more of ink. Set Distinctive Ring to Off. (See Turning off the Distinctive Ring ...
Users Manual - English
Page 149
...faxes are present, you can transfer them to another fax machine. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) 12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE If the error message continues, disconnect the machine from the power source for several ... if you cannot enter fax transfer mode. 3. Check whether the machine has faxes in Step1. After faxes are transferred, disconnect the machine from the power for several minutes and then reconnect it . (For details see Transfer faxes to your PC (MFC-620CN only) You can transfer the Fax...
...faxes are present, you can transfer them to another fax machine. Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) 12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE If the error message continues, disconnect the machine from the power source for several ... if you cannot enter fax transfer mode. 3. Check whether the machine has faxes in Step1. After faxes are transferred, disconnect the machine from the power for several minutes and then reconnect it . (For details see Transfer faxes to your PC (MFC-620CN only) You can transfer the Fax...
Users Manual - English
Page 154
... If you are using plain paper, use the 'Enhanced Normal Printing' mode to help avoid banding on page 2-4.) Make sure your ink cartridges are...alignment. (See Checking the printing alignment on page 1-15.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9 The machine prints blank pages. SUGGESTIONS Check the interface cable...tab to help enhance the print quality. Visit us at http://solutions.brother.com. DIFFICULTY Printing No printout Poor quality print. If you continue ... or graphics. Printed text or images are stacked. One or more ink cartridges are printed on both the machine and...
... If you are using plain paper, use the 'Enhanced Normal Printing' mode to help avoid banding on page 2-4.) Make sure your ink cartridges are...alignment. (See Checking the printing alignment on page 1-15.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9 The machine prints blank pages. SUGGESTIONS Check the interface cable...tab to help enhance the print quality. Visit us at http://solutions.brother.com. DIFFICULTY Printing No printout Poor quality print. If you continue ... or graphics. Printed text or images are stacked. One or more ink cartridges are printed on both the machine and...
Users Manual - English
Page 156
...Tone/Pulse setting. (See Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on two ... and get transmission error with possible interference on page 12-22.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11 DIFFICULTY SUGGESTIONS Printing Received Faxes (Continued) Received color fax prints only in . Replace the color ink cartridges that Fax Storage is printed Reduction) on page 4-7.) on page 12-24...
...Tone/Pulse setting. (See Setting Tone and Pulse dialing mode on page 2-1.) Receiving Faxes Cannot receive a fax Make sure the machine is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on two ... and get transmission error with possible interference on page 12-22.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11 DIFFICULTY SUGGESTIONS Printing Received Faxes (Continued) Received color fax prints only in . Replace the color ink cartridges that Fax Storage is printed Reduction) on page 4-7.) on page 12-24...
Users Manual - English
Page 157
...Brother TWAIN/WIA driver is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. The Scan key on the machine's control panel will show 'MFC... connected. 12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you may create a problem sending or receiving faxes. If you have loaded the Brother software, the PC will not work unless ... Your machine may mistakenly interpret certain voices or music on page 1-9.) Scanning Difficulties (MFC-620CN only) TWAIN/WIA errors appear while scanning. If your machine, it is common...
...Brother TWAIN/WIA driver is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. The Scan key on the machine's control panel will show 'MFC... connected. 12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you may create a problem sending or receiving faxes. If you have loaded the Brother software, the PC will not work unless ... Your machine may mistakenly interpret certain voices or music on page 1-9.) Scanning Difficulties (MFC-620CN only) TWAIN/WIA errors appear while scanning. If your machine, it is common...
Users Manual - English
Page 158
...the machine to turn it only when needed. ■ Normal sets the modem speed at 14400 bps. (Default) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13 Network Difficulties (MFC-620CN only) I cannot print over the Network Make sure that your machine is powered on and is a recurring problem on page 8-1.) ... minute after you installed the Windows® 2000 update? Make sure you may prefer to eject the media card, it back in Ready mode. Unless interference is On Line and in again. Please see the Quick Setup Guide. Print Network Configuration list. (See Printing reports on your...
...the machine to turn it only when needed. ■ Normal sets the modem speed at 14400 bps. (Default) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13 Network Difficulties (MFC-620CN only) I cannot print over the Network Make sure that your machine is powered on and is a recurring problem on page 8-1.) ... minute after you installed the Windows® 2000 update? Make sure you may prefer to eject the media card, it back in Ready mode. Unless interference is On Line and in again. Please see the Quick Setup Guide. Print Network Configuration list. (See Printing reports on your...
Users Manual - English
Page 159
... colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. Clean the print head and ink cartridges if you clean the print head at once. Caution Do NOT touch the print head. How to standby mode... automatically. Press Menu/Set. When cleaning is finished, the machine will go back to improve print quality Cleaning the print head To ensure good print quality, the machine will clean the print head. If you get a horizontal line in the text or graphics on page i). 12 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
... colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. Clean the print head and ink cartridges if you clean the print head at once. Caution Do NOT touch the print head. How to standby mode... automatically. Press Menu/Set. When cleaning is finished, the machine will go back to improve print quality Cleaning the print head To ensure good print quality, the machine will clean the print head. If you get a horizontal line in the text or graphics on page i). 12 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Users Manual - English
Page 223
...HELP LCD messages B-1 using navigation keys ... B-2 Menu Table B-1, B-3 Hold 5-11 I - 3 INDEX compatibility 12-13 contrast 3-8 enter Fax mode 3-1 from memory (Dual Access) ..... 3-3, 3-10 from memory 7-5 recording a conversation ... 7-8 recording Fax/Tel announcement (F/T OGM 7-8 recording ... crystal display B-1, B-2 contrast 2-10 Help List 8-3 M Maintenance, routine ...... 12-22 Manual dialing 3-1, 5-10 receive 4-1 transmission 3-6 Memory Storage B-1 Menu Selection Table .........B-1 Message Center mode ....... 7-1 erasing messages 7-6 playing voice messages ... 7-5 printing...
...HELP LCD messages B-1 using navigation keys ... B-2 Menu Table B-1, B-3 Hold 5-11 I - 3 INDEX compatibility 12-13 contrast 3-8 enter Fax mode 3-1 from memory (Dual Access) ..... 3-3, 3-10 from memory 7-5 recording a conversation ... 7-8 recording Fax/Tel announcement (F/T OGM 7-8 recording ... crystal display B-1, B-2 contrast 2-10 Help List 8-3 M Maintenance, routine ...... 12-22 Manual dialing 3-1, 5-10 receive 4-1 transmission 3-6 Memory Storage B-1 Menu Selection Table .........B-1 Message Center mode ....... 7-1 erasing messages 7-6 playing voice messages ... 7-5 printing...