Software Users Manual - English
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... and store your faxes in its memory. Once it has received the fax, it will display the number of stored faxes received, for MFC-255CW and MFC-295CN) 5 The Brother PC-FAX Receive Software lets you view and store faxes on your PC. If you are using Windows® Firewall and you select the... with a Windows® XP and Windows Vista® computer that the software automatically runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in its memory.
... and store your faxes in its memory. Once it has received the fax, it will display the number of stored faxes received, for MFC-255CW and MFC-295CN) 5 The Brother PC-FAX Receive Software lets you view and store faxes on your PC. If you are using Windows® Firewall and you select the... with a Windows® XP and Windows Vista® computer that the software automatically runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in its memory.
Users Manual - English
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...Troubleshooting and Routine Maintenance 96 Troubleshooting 96 If you are having difficulty with your machine 96 Dial Tone ...105 Telephone line interference 105 Error and maintenance messages 106 Transferring your faxes or Fax Journal report 112 Document jam (MFC-295CN only 112 Printer jam or paper jam 113 Routine maintenance ... D Specifications 145 General ...145 Print media...147 Fax ...148 Copy ...150 PhotoCapture Center 151 PictBridge (MFC-295CN only 152 Scanner ...153 Printer ...154 Interfaces ...155 Computer requirements 156 Consumable items 157 Network (LAN 158 Wireless...
...Troubleshooting and Routine Maintenance 96 Troubleshooting 96 If you are having difficulty with your machine 96 Dial Tone ...105 Telephone line interference 105 Error and maintenance messages 106 Transferring your faxes or Fax Journal report 112 Document jam (MFC-295CN only 112 Printer jam or paper jam 113 Routine maintenance ... D Specifications 145 General ...145 Print media...147 Fax ...148 Copy ...150 PhotoCapture Center 151 PictBridge (MFC-295CN only 152 Scanner ...153 Printer ...154 Interfaces ...155 Computer requirements 156 Consumable items 157 Network (LAN 158 Wireless...
Users Manual - English
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Section VI Appendixes VI Safety and Legal 84 Troubleshooting and Routine Maintenance 96 Menu and Features 127 Specifications 145
Section VI Appendixes VI Safety and Legal 84 Troubleshooting and Routine Maintenance 96 Menu and Features 127 Specifications 145
Users Manual - English
Page 110
... you bought the machine. Right-click and choose Brother MFC-XXXX (where XXXX is plugged in and that country...maintenance messages on page 106.) One or more ink cartridges have reached the end of the color), see a print error message on both the machine and your computer. (See the Quick Setup Guide.) Check that the machine is your machine, check the chart below and follow the troubleshooting... process. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you...
... you bought the machine. Right-click and choose Brother MFC-XXXX (where XXXX is plugged in and that country...maintenance messages on page 106.) One or more ink cartridges have reached the end of the color), see a print error message on both the machine and your computer. (See the Quick Setup Guide.) Check that the machine is your machine, check the chart below and follow the troubleshooting... process. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you...
Users Manual - English
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... media on page 14.) The machine prints blank pages. Printing appears dirty or ink seems Make sure you are using Genuine Brother Innobella™ Ink. Make sure you are using the recommended types of the paper with the Print Odd Pages and Print ...you have been stored properly before use Genuine Brother Innobella™ Ink. Smudged stain at the right or left corner of paper you are stacked. If you are using the recommended types of the printer driver. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality....
... media on page 14.) The machine prints blank pages. Printing appears dirty or ink seems Make sure you are using Genuine Brother Innobella™ Ink. Make sure you are using the recommended types of the paper with the Print Odd Pages and Print ...you have been stored properly before use Genuine Brother Innobella™ Ink. Smudged stain at the right or left corner of paper you are stacked. If you are using the recommended types of the printer driver. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality....
Users Manual - English
Page 113
... answer all incoming faxes, you call and activate the machine to answer voice calls. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. If your Brother machine is in the correct Receiving Mode for connection instructions. Receiving Faxes Difficulty Cannot...
... answer all incoming faxes, you call and activate the machine to answer voice calls. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. If your Brother machine is in the correct Receiving Mode for connection instructions. Receiving Faxes Difficulty Cannot...
Users Manual - English
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Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Poor fax send quality. Try sending the fax again. Try avoiding this problem. When your machine is illuminated. (See Entering Fax mode on the line. Brother's ECM (Error Correction Mode) feature should help overcome this problem by... pressing Stop/Exit. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of memory. Vertical black lines when sending. (MFC-295CN only) ...
Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Poor fax send quality. Try sending the fax again. Try avoiding this problem. When your machine is illuminated. (See Entering Fax mode on the line. Brother's ECM (Error Correction Mode) feature should help overcome this problem by... pressing Stop/Exit. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of memory. Vertical black lines when sending. (MFC-295CN only) ...
Users Manual - English
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... 'Eject' from Desktop icon. Part of the above do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the machine to unplug the power cord of the following methods. Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup... or USB Flash memory drive before you continue. 4 If an error message appears when you have to turn them on page 73.) B 103 Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it back in again. 3...
... 'Eject' from Desktop icon. Part of the above do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the machine to unplug the power cord of the following methods. Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup... or USB Flash memory drive before you continue. 4 If an error message appears when you have to turn them on page 73.) B 103 Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it back in again. 3...
Users Manual - English
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Unless interference is only available for color fax sending. B 105 a Press Menu, 0, 6. b Press a or b to choose Normal (or Basic(for VoIP)). Basic(for fax operations. c Press Stop/Exit. c Press Stop/Exit. ...,400 bps. (Default) Press OK. b Press a or b to Detection will shorten the dial detect pause. Note When you may prefer to 9,600 bps. Press OK. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to choose Detection or No Detection. a Press Menu, 0, 5.
Unless interference is only available for color fax sending. B 105 a Press Menu, 0, 6. b Press a or b to choose Normal (or Basic(for VoIP)). Basic(for fax operations. c Press Stop/Exit. c Press Stop/Exit. ...,400 bps. (Default) Press OK. b Press a or b to Detection will shorten the dial detect pause. Note When you may prefer to 9,600 bps. Press OK. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to choose Detection or No Detection. a Press Menu, 0, 5.
Users Manual - English
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... clear routine maintenance messages by yourself. If you unplug the machine, or take out the ink cartridge, you cannot use the machine until you need to Plain Paper or Inkjet Paper, the machine will receive and print faxes in black & white. Visit us at http://solutions.brother.com.... You can correct most common error and maintenance messages are shown below. You can use the machine as black & white. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If this message appears on the...
... clear routine maintenance messages by yourself. If you unplug the machine, or take out the ink cartridge, you cannot use the machine until you need to Plain Paper or Inkjet Paper, the machine will receive and print faxes in black & white. Visit us at http://solutions.brother.com.... You can correct most common error and maintenance messages are shown below. You can use the machine as black & white. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If this message appears on the...
Users Manual - English
Page 121
...and paper scraps from the power for several minutes and then reconnect it . If the sending machine has the ability to convert it, the color fax will be stored in the memory as a paperclip or ripped paper is available, black and white faxes will ask that the fax ...Troubleshooting and Routine Maintenance Error Message Cannot Detect Cannot Print Replace XX Ink Clean Unable XX (Init Unable XX) (Print Unable XX) (Scan Unable XX) (If the LCD shows error number 46, see Transferring your faxes or Fax Journal report on page 112 before disconnecting the machine so you are not using genuine Brother...
...and paper scraps from the power for several minutes and then reconnect it . If the sending machine has the ability to convert it, the color fax will be stored in the memory as a paperclip or ripped paper is available, black and white faxes will ask that the fax ...Troubleshooting and Routine Maintenance Error Message Cannot Detect Cannot Print Replace XX Ink Clean Unable XX (Init Unable XX) (Print Unable XX) (Scan Unable XX) (If the LCD shows error number 46, see Transferring your faxes or Fax Journal report on page 112 before disconnecting the machine so you are not using genuine Brother...
Users Manual - English
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...color fax to use the Caller ID feature call history. Order a new ink cartridge. Try deleting unused files to cool down. You did not receive calls or you want to send, your machine's 'handshake' will be printed at your machine as black & white. See Document jam (MFC-295CN...The memory card is either corrupted, improperly formatted, or there is Full. Troubleshooting and Routine Maintenance Error Message Cause Action Document Jam The document was not inserted or fed properly... One or more ink cartridges are not supported. See Using the ADF (MFC-295CN only) on page 112.
...color fax to use the Caller ID feature call history. Order a new ink cartridge. Try deleting unused files to cool down. You did not receive calls or you want to send, your machine's 'handshake' will be printed at your machine as black & white. See Document jam (MFC-295CN...The memory card is either corrupted, improperly formatted, or there is Full. Troubleshooting and Routine Maintenance Error Message Cause Action Document Jam The document was not inserted or fed properly... One or more ink cartridges are not supported. See Using the ADF (MFC-295CN only) on page 112.
Users Manual - English
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... to the USB direct interface. Turn the machine off and then on control panel. Troubleshooting and Routine Maintenance Error Message Cause Action Replace XX Ink Cannot Print One or more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. The machine will ask ... device from the USB direct interface. (For more of the ink cartridges have reached the end of paper, and then press Black Start or Color Start. (See Paper Size on page 116.) Scan Unable XX See Clean Unable XX in the tray. See Clean Unable XX in the memory...
... to the USB direct interface. Turn the machine off and then on control panel. Troubleshooting and Routine Maintenance Error Message Cause Action Replace XX Ink Cannot Print One or more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. The machine will ask ... device from the USB direct interface. (For more of the ink cartridges have reached the end of paper, and then press Black Start or Color Start. (See Paper Size on page 116.) Scan Unable XX See Clean Unable XX in the tray. See Clean Unable XX in the memory...
Users Manual - English
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... the LCD after you cannot remove the jammed paper from the front of the machine and then close it down gently in the machine. B 113 Troubleshooting and Routine Maintenance IMPORTANT To avoid future document jams close the paper support. b Pull out the jammed paper (1) and press Stop/Exit. c Pull the jammed document out...
... the LCD after you cannot remove the jammed paper from the front of the machine and then close it down gently in the machine. B 113 Troubleshooting and Routine Maintenance IMPORTANT To avoid future document jams close the paper support. b Pull out the jammed paper (1) and press Stop/Exit. c Pull the jammed document out...
Users Manual - English
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g Lift the scanner cover to take out the paper. B 115 Troubleshooting and Routine Maintenance i While holding the paper tray in the illustration, you cannot move the print head. Then unplug the machine from the power source, and then move ...
g Lift the scanner cover to take out the paper. B 115 Troubleshooting and Routine Maintenance i While holding the paper tray in the illustration, you cannot move the print head. Then unplug the machine from the power source, and then move ...
Users Manual - English
Page 131
... clicks, and then close the ink cartridge cover. 1 e Each color has its own correct position. Note • If you replaced an ink cartridge, for that color. CAUTION If ink gets in the ink cartridge until it was a brand new one (Did You Change Blck?). B 117 If the ink cartridge you ... reset the ink dot counter for example Black, the LCD may ask you are installed properly. d Turn the green knob on the label. Troubleshooting and Routine Maintenance f Gently push in your eyes, wash them out with water at once and call a doctor if you to verify that the ink cartridges ...
... clicks, and then close the ink cartridge cover. 1 e Each color has its own correct position. Note • If you replaced an ink cartridge, for that color. CAUTION If ink gets in the ink cartridge until it was a brand new one (Did You Change Blck?). B 117 If the ink cartridge you ... reset the ink dot counter for example Black, the LCD may ask you are installed properly. d Turn the green knob on the label. Troubleshooting and Routine Maintenance f Gently push in your eyes, wash them out with water at once and call a doctor if you to verify that the ink cartridges ...
Users Manual - English
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Troubleshooting and Routine Maintenance b (MFC-295CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft, lint-free cloth moistened with a non-flammable glass cleaner. 1 2 e Close ...
Troubleshooting and Routine Maintenance b (MFC-295CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft, lint-free cloth moistened with a non-flammable glass cleaner. 1 2 e Close ...
Users Manual - English
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...Black only, three colors at a time (Yellow/Cyan/Magenta), or all lines are clear and visible, press 1 to choose Yes, and go back to choose Print Quality. Troubleshooting and Routine Maintenance Cleaning the print head...Print Quality Check Sheet. Is Quality OK? 1.Yes 2.No e Do one of the following: If all four colors at the nozzle check pattern. IMPORTANT DO NOT touch the print head... has not improved, try installing a new Genuine Brother Original Innobella™ ink Brand replacement cartridge for black and the three colors. Note If you get a horizontal line in the...
...Black only, three colors at a time (Yellow/Cyan/Magenta), or all lines are clear and visible, press 1 to choose Yes, and go back to choose Print Quality. Troubleshooting and Routine Maintenance Cleaning the print head...Print Quality Check Sheet. Is Quality OK? 1.Yes 2.No e Do one of the following: If all four colors at the nozzle check pattern. IMPORTANT DO NOT touch the print head... has not improved, try installing a new Genuine Brother Original Innobella™ ink Brand replacement cartridge for black and the three colors. Note If you get a horizontal line in the...
Users Manual - English
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a Press Menu, 8, 3. c Press a or b to choose the color you want to the settings that were set at the factory. XXXXXXXXX ... Dial List and Fax Journal) 3 All Settings You can see the machine's serial number on the LCD. Brother strongly recommends you use this operation when you choose Network or All Settings. 123 Note You can check the ...ink volume B You can check the ink that is left in the Software User's Guide on the CD-ROM.) Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can reset all the machine settings back to check. e For ...
a Press Menu, 8, 3. c Press a or b to choose the color you want to the settings that were set at the factory. XXXXXXXXX ... Dial List and Fax Journal) 3 All Settings You can see the machine's serial number on the LCD. Brother strongly recommends you use this operation when you choose Network or All Settings. 123 Note You can check the ...ink volume B You can check the ink that is left in the Software User's Guide on the CD-ROM.) Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can reset all the machine settings back to check. e For ...
Users Manual - English
Page 139
Troubleshooting and Routine Maintenance g Lift the scanner cover ( ) to your machine and may void your warranty. Then unplug the interface cable from the telephone wall jack and take the ...
Troubleshooting and Routine Maintenance g Lift the scanner cover ( ) to your machine and may void your warranty. Then unplug the interface cable from the telephone wall jack and take the ...