Brother International MFC 9120CN Support Question
Brother International MFC 9120CN Support Question
Find answers below for this question about Brother International MFC 9120CN - Color LED - All-in-One.Need a Brother International MFC 9120CN manual? We have 4 online manuals for this item!
Question posted by xmlfutures on December 13th, 2012
Print Unable 40 And Routine Maintenance Unable To Print
print unable 40 and routine maintenance
Current Answers
Related Brother International MFC 9120CN Manual Pages
Users Manual - English - Page 14
...only 117 Disconnect device 117 LAN connection 117 International ENERGY STAR® Qualification Statement 118 Libtiff Copyright and License 119 Trademarks...120
B Options
121
Options ...121 Memory board...122
Installing extra memory 122
C Troubleshooting and routine maintenance
124
Troubleshooting 124 If you are having difficulty with your machine 124 Improving the print quality 133...
Users Manual - English - Page 140
... your paper size setting may be dirty. Try receiving from within that country. If you need additional help , you must be correct for printing may be dirty. C Troubleshooting and routine maintenance C
Troubleshooting C
IMPORTANT
For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Calls must call Brother Customer Service...
Users Manual - English - Page 143
...routine maintenance...storage (see Turning off Remote Fax Options
on page 75), print fax messages in Fax mode.
127 Try avoiding this problem....machine's scanner operation.
This condition is related to all devices that send and receive information on page 23.)
Vertical ... interference on page 155.)
Cannot send a fax.
(For MFC-9320CW only) Contact your administrator to check your business, a...
Users Manual - English - Page 147
...Fax, enter the information below :
1. Make sure UDP is chosen. 6. Troubleshooting and routine maintenance
Network difficulties (continued)
Difficulties
Suggestions
The network scanning feature does not work .
(Windows...c Click the Add button.
In Internal Port number for network scanning, network printing and network PC
Fax receiving, enter the information below :
1. In External Port...
Users Manual - English - Page 149
...four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 18.)
b Check that meets our specifications. (See Acceptable paper and other print media...panel of poor print quality
White lines, bands or ribbing across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance
Improving the print quality C
If you have a print quality problem, ...
Users Manual - English - Page 151
... unit. (See Large spots on the printed pages on page 160.)
„ Put in a new drum unit that matches the color of the line. (See Replacing the drum units on page 168.) To identify the color of paper you are missing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance
Examples of the drum unit, visit us...
Users Manual - English - Page 153
...abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance
Examples of poor print quality
All one color
Recommendation
„ Identify the color causing the problem and put in the Software User's Guide on page...
Users Manual - English - Page 155
... and then close it again.
abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance
Examples of paper in the paper tray. Turn over the stack of poor print quality Curled or wavy
Uneven density or faded
Recommendation
„ Choose Reduce Paper Curl...
Users Manual - English - Page 157
... the problem and put in the drum. The most errors and perform routine maintenance by yourself. Reinsert the device and try it on page 174.) To identify the color of its Buy a new belt unit before you need to print with the problem is not installed properly. Replace Belt message. Put the drum unit and...
Users Manual - English - Page 159
...Transferring your faxes or Fax Journal report on page 147.)
Init Unable XX
The machine has a mechanical problem.
„ Disconnect ... page 149.) of the machine. Do one for the color indicated on
indicated on the LCD is not solved, the...Replace the drum unit with the power on.
Troubleshooting and routine maintenance
Error Message
Cause
Action
Drum Error
The corona wire on...
Users Manual - English - Page 160
... or copy operation in progress
Do one of the following:
„ Press Black Start or Color Start to remove any condensation from the memory. (See Out of memory message on page 92...LCD.
Error Message No Response/Busy No Toner No Waste Toner Out of Memory
Print Unable XX
Print Unable 1A Protected Device (MFC-9320CW only)
Cause
Action
The number you dialed does not Verify the number and ...
Users Manual - English - Page 162
Error Message Replace Toner Replace WT Box Scan Unable XX
Short paper
Size mismatch Small paper
Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon
Cause The toner cartridge ...Open the back cover (back output tray) and press Black Start or Color Start. (See Printing on thick paper, labels, envelopes or small paper on the USB Flash memory drive. The paper in ...
Users Manual - English - Page 163
...Menu, 9, 0, 2.
Troubleshooting and routine maintenance
Transferring your faxes or Fax Journal report
C
If the LCD shows: „ Init Unable XX „ Print Unable XX „ Scan Unable XX
We recommend transferring your faxes...source for several minutes, and then reconnect it.
You will ask if you want a backup print.
„ To exit and leave the faxes in the memory, press 2.
d Press ...
Users Manual - English - Page 169
... back into the machine.
Make sure that you match the toner cartridge color to the same color label on the machine's power switch.
153 C
d Pull out the jammed paper slowly. C M Y K
C-Cyan M-Magenta Y-Yellow K-Black
f Close the top cover. Troubleshooting and routine maintenance
e Slide each drum unit and toner cartridge
assembly into
the AC power...
Users Manual - English - Page 170
... the outside of the machine
C
a Turn off the machine's power switch. If printed pages are stained with toner, clean the inside of the machine regularly with a
dry, lint-free soft cloth to remove dust.
WARNING
Use neutral detergents.
Routine maintenance C
Clean the outside or inside of the machine. d Remove any type of the...
Users Manual - English - Page 173
a Turn off the machine's power switch.
Troubleshooting and routine maintenance
Cleaning the corona wires C
If you accidentally spill or scatter toner.
•... and then unplug
the power cord from static electricity, DO NOT touch the electrodes shown in case you have print quality problems, clean the corona wires as follows:
c Take out the drum unit and toner
cartridge assemblies.
...
Users Manual - English - Page 175
...the machine automatically feeds the paper. Press Menu, 4, 8.
Troubleshooting and routine maintenance
c Using both hands, slide the manual feed
slot paper guides to... occur and the machine will stop printing.
C
b Using both hands, put paper in the manual ...sheet
of paper in the manual feed slot at any small white or colored spots, follow the steps below to use.
If it is not, the...
Users Manual - English - Page 177
c See the print sample to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
1
IMPORTANT
Handle the toner cartridge carefully. Troubleshooting and routine maintenance
d Push down...find the exact position of the poor print.
161
The color of the spots is the color of the color causing the problem. e Put the print sample in case you should clean. ...
Users Manual - English - Page 181
... Menu, 4, 6, 1. b To start printing the color registration chart.
e Press Stop/Exit.
165 a Press Menu, 4, 6, 2. a Press Menu, 4, 7, 1. b Press Black Start or Color Start to
C
start , press 1. To exit, press 2.
Press OK.
Press OK.
Repeat for 2 (Cyan), 3 (Yellow), 4, 5, 6 to 9. c Press Stop/Exit. Troubleshooting and routine maintenance
Auto Registration C
Registration
C
If...
Users Manual - English - Page 184
... for use when you see the Toner Low warning.
• To ensure high quality printing, we recommend that use paper that you clean the machine when you have it ready ... The projected life of the toner cartridges is supplied with ISO/IEC 19798. See Routine maintenance on the LCD indicates which color you use only Genuine Brother Brand toner cartridges. Toner Low message
C
Toner Low Prepare...
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