Users Manual - English
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...USA: In Canada: 1-800-284-4329 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for Windows® only). Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; ■ ...for all your Fax Machine/Multi-Function Center needs. http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to ...
...USA: In Canada: 1-800-284-4329 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for Windows® only). Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; ■ ...for all your Fax Machine/Multi-Function Center needs. http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to ...
Users Manual - English
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... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
Users Manual - English
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...11-27. If the problem continues, call the country where you have a print quality problem; 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. You can correct most common error messages are shown below. Check the other fax machine's ... them to poll a fax machine that country. Change Drum Soon The drum unit is too hot. Visit us at http://solutions.brother.com. Cooling Down Wait for it to another telephone line. Error messages As with a new one.
...11-27. If the problem continues, call the country where you have a print quality problem; 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. You can correct most common error messages are shown below. Check the other fax machine's ... them to poll a fax machine that country. Change Drum Soon The drum unit is too hot. Visit us at http://solutions.brother.com. Cooling Down Wait for it to another telephone line. Error messages As with a new one.
Users Manual - English
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... too cold, try to cool or warm the room by turning on page 11-6. See Cleaning the corona wire on page 1-7. You can be cleaned. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is too cold. Or, move the machine to be disconnected for up... below. (To save the faxes, see Forwarding faxes to another fax machine on page A-2. See Document jams on the machine's power 11 switch. (For FAX-2920 and MFC-7225N) Turn off the machine's power switch.
... too cold, try to cool or warm the room by turning on page 11-6. See Cleaning the corona wire on page 1-7. You can be cleaned. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is too cold. Or, move the machine to be disconnected for up... below. (To save the faxes, see Forwarding faxes to another fax machine on page A-2. See Document jams on the machine's power 11 switch. (For FAX-2920 and MFC-7225N) Turn off the machine's power switch.
Users Manual - English
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Clear the faxes from the solutions.brother.com Web site. -OR- Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is near the end of its Order a new toner cartridge now. ... 8-7.) (Printing operation in process) Reduce print resolution. (For details see Advanced tab in the Software User's Guide on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual which can be downloaded from the memory. (See Out of machine...
Clear the faxes from the solutions.brother.com Web site. -OR- Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is near the end of its Order a new toner cartridge now. ... 8-7.) (Printing operation in process) Reduce print resolution. (For details see Advanced tab in the Software User's Guide on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual which can be downloaded from the memory. (See Out of machine...
Users Manual - English
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... (MFC-7220 and MFC-7225N only) on page 6-3.) During setup the LCD will be forwarded. 2 Press Start. To exit and leave the faxes in Step 1. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in.... 4 To transfer all faxes to your PC, and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the Software User's Guide on the CD-ROM.) 3 Make sure you have been transferred 11 disconnect the machine from the machine...
... (MFC-7220 and MFC-7225N only) on page 6-3.) During setup the LCD will be forwarded. 2 Press Start. To exit and leave the faxes in Step 1. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in.... 4 To transfer all faxes to your PC, and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the Software User's Guide on the CD-ROM.) 3 Make sure you have been transferred 11 disconnect the machine from the machine...
Users Manual - English
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The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. 3 Open the front cover. Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly.
The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. 3 Open the front cover. Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly.
Users Manual - English
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Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Users Manual - English
Page 99
... Check all line cord connections and that auto reduction menu setting is still a problem, call Brother Customer Service at http://solutions.brother.com. Check the chart below and follow the troubleshooting tips. lines are missing. Sending Faxes Poor fax send quality SUGGESTIONS You probably had a bad...3-4.) Check for the paper you receive. If there is no answer, check the telephone line cord connection. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Your machine's primary corona wire may be dirty, or the sending party's fax scanner may see if ...
... Check all line cord connections and that auto reduction menu setting is still a problem, call Brother Customer Service at http://solutions.brother.com. Check the chart below and follow the troubleshooting tips. lines are missing. Sending Faxes Poor fax send quality SUGGESTIONS You probably had a bad...3-4.) Check for the paper you receive. If there is no answer, check the telephone line cord connection. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Your machine's primary corona wire may be dirty, or the sending party's fax scanner may see if ...
Users Manual - English
Page 100
...or Polling Job (See Canceling a fax in copies. If you try changing the Compatibility setting to your phone line. Custom features on Fax mode. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. If avoiding a slight interruption is crucial to Basic. (See Compatibility on a ...copies. Either the scanner or the primary corona wire is probably temporary noise or static on your machine answers, hang up immediately. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'.
...or Polling Job (See Canceling a fax in copies. If you try changing the Compatibility setting to your phone line. Custom features on Fax mode. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. If avoiding a slight interruption is crucial to Basic. (See Compatibility on a ...copies. Either the scanner or the primary corona wire is probably temporary noise or static on your machine answers, hang up immediately. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'.
Users Manual - English
Page 102
...If the LCD shows Paper Jam and you boot up to support a bi-directional machine; What paper can I clear paper jams? Make sure the Brother TWAIN driver is selected as a Zip Drive, External CD-ROM Drive, or Switch box). 2.Make sure the machine is on the LCD Display. ...'4 in the paper tray, and then try again. Check that are printed in the File menu and select the Brother TWAIN driver. See Paper jams on the 'Details' tab. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. The ...
...If the LCD shows Paper Jam and you boot up to support a bi-directional machine; What paper can I clear paper jams? Make sure the Brother TWAIN driver is selected as a Zip Drive, External CD-ROM Drive, or Switch box). 2.Make sure the machine is on the LCD Display. ...'4 in the paper tray, and then try again. Check that are printed in the File menu and select the Brother TWAIN driver. See Paper jams on the 'Details' tab. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. The ...
Users Manual - English
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....) Install a new toner cartridge. (See Replacing the toner cartridge (TN-350) on page 11-24.) Make sure that you use paper that meets our specifications. Troubleshooting and routine maintenance Improving the print quality Examples of background shading. (See Choosing a location on page 1-2.) Install a new toner cartridge. (See Replacing the toner cartridge...
....) Install a new toner cartridge. (See Replacing the toner cartridge (TN-350) on page 11-24.) Make sure that you use paper that meets our specifications. Troubleshooting and routine maintenance Improving the print quality Examples of background shading. (See Choosing a location on page 1-2.) Install a new toner cartridge. (See Replacing the toner cartridge...
Users Manual - English
Page 106
...new drum unit. (See Replacing the drum unit (DR-350) on page 11-17.) Do not use label sheets for a long time. Call Brother Customer Service at the home position (▲). High temperatures and high humidity will scratch the surface of the drum. Also, fan the paper stack and...sure that a torn piece of paper is loaded properly in Canada). Set the paper guides correctly. The paper tray may be damaged. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
...new drum unit. (See Replacing the drum unit (DR-350) on page 11-17.) Do not use label sheets for a long time. Call Brother Customer Service at the home position (▲). High temperatures and high humidity will scratch the surface of the drum. Also, fan the paper stack and...sure that a torn piece of paper is loaded properly in Canada). Set the paper guides correctly. The paper tray may be damaged. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
Users Manual - English
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...the original packing material. 11 - 20 Unless interference is a recurring problem on the phone line, we recommend that came with your warranty. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer... Stop/Exit. * High is not available. Note ■ Basic reduces the modem speed to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. If you do not pack the machine properly, you adjust the Equalization for compatibility to 9600 bps. Leave the toner ...
...the original packing material. 11 - 20 Unless interference is a recurring problem on the phone line, we recommend that came with your warranty. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer... Stop/Exit. * High is not available. Note ■ Basic reduces the modem speed to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. If you do not pack the machine properly, you adjust the Equalization for compatibility to 9600 bps. Leave the toner ...
Users Manual - English
Page 110
Control Panel Cover White Bar Glass Strip 5 Re-load the paper and put the paper tray in the machine. 4 Close the control panel cover. Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. I Cleaning the laser scanner window 11 CAUTION ■ Do not use isopropyl ...
Control Panel Cover White Bar Glass Strip 5 Re-load the paper and put the paper tray in the machine. 4 Close the control panel cover. Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. I Cleaning the laser scanner window 11 CAUTION ■ Do not use isopropyl ...
Users Manual - English
Page 112
We recommend that you clean the machine and drum unit when you see the Toner Low warning. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on your average type of the cartridge. Replacing ...
We recommend that you clean the machine and drum unit when you see the Toner Low warning. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on your average type of the cartridge. Replacing ...
Users Manual - English
Page 114
... shortened. ■ Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality. 3 Unpack the new toner cartridge. Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the...
... shortened. ■ Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality. 3 Unpack the new toner cartridge. Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the...
Users Manual - English
Page 116
... wash with cold water. Replace Drum? 1.Yes 2.No To confirm you are installing a new drum, press 1. 7 When the LCD shows Accepted, close the front cover. Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 2 Hold down the lock...
... wash with cold water. Replace Drum? 1.Yes 2.No To confirm you are installing a new drum, press 1. 7 When the LCD shows Accepted, close the front cover. Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 2 Hold down the lock...
Users Manual - English
Page 154
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM. Index One-Touch dial changing 5-2 setting up 5-1 using 3-1 Search 3-2 Speed-Dial changing 5-2 setting up 5-2 using...
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM. Index One-Touch dial changing 5-2 setting up 5-1 using 3-1 Search 3-2 Speed-Dial changing 5-2 setting up 5-2 using...