Users Manual - English
Page 3
...And Test Sheet or, for Windows® only). http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to date, check here for the ...latest firmware upgrade (for your convenience and most efficient way to your machine performance up to get the most from within that country. Your registration with Brother International Corporation, you will help ,...
...And Test Sheet or, for Windows® only). http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to date, check here for the ...latest firmware upgrade (for your convenience and most efficient way to your machine performance up to get the most from within that country. Your registration with Brother International Corporation, you will help ,...
Users Manual - English
Page 16
... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
Users Manual - English
Page 89
..., you will pause its life Comm.Error Poor phone line quality caused a communication error. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. You must wait 20 minutes for a while The temperature of the machine. 11 - 1 Cooling...
..., you will pause its life Comm.Error Poor phone line quality caused a communication error. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. You must wait 20 minutes for a while The temperature of the machine. 11 - 1 Cooling...
Users Manual - English
Page 90
...on page 11-7. mode. Then, turn off the Distinctive Ring on page 11-24. Or, change the Receive See Turning off the machine's power switch. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine's memory. Document Jam The document was not... location that is too hot or too cold, try to cool or warm the room by turning on the machine's power 11 switch. (For FAX-2920 and MFC-7225N) Turn off the machine's power switch, its memory on page 11-6.) If there are in a location that is too hot or ...
...on page 11-7. mode. Then, turn off the Distinctive Ring on page 11-24. Or, change the Receive See Turning off the machine's power switch. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine's memory. Document Jam The document was not... location that is too hot or too cold, try to cool or warm the room by turning on the machine's power 11 switch. (For FAX-2920 and MFC-7225N) Turn off the machine's power switch, its memory on page 11-6.) If there are in a location that is too hot or ...
Users Manual - English
Page 92
...details see Advanced tab in the Software User's Guide on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual which can be ...up and printing is full. Replacing the toner cartridge (TN-350) on page 11-7.) machine. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is not 11-...24.) 11 possible. Clear the faxes from the solutions.brother.com Web site. -OR- life and the toner will soon run out. 11 - 4 Paper ...
...details see Advanced tab in the Software User's Guide on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see the Printer Manual which can be ...up and printing is full. Replacing the toner cartridge (TN-350) on page 11-7.) machine. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine's memory is not 11-...24.) 11 possible. Clear the faxes from the solutions.brother.com Web site. -OR- life and the toner will soon run out. 11 - 4 Paper ...
Users Manual - English
Page 94
...machine If you have installed MFL Pro Suite on page 2-2.) 1 Enter the fax number to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in...faxes left in the machine's memory. -OR- Forwarding faxes to another fax machine on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the memory, press 2. Transferring faxes to your PC (MFC-7220 and MFC-7225N only) You can transfer the faxes from ...
...machine If you have installed MFL Pro Suite on page 2-2.) 1 Enter the fax number to another fax machine by pressing Menu/Set, 9, 0, 2 in Step 1. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in...faxes left in the machine's memory. -OR- Forwarding faxes to another fax machine on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the memory, press 2. Transferring faxes to your PC (MFC-7220 and MFC-7225N only) You can transfer the faxes from ...
Users Manual - English
Page 96
Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. 3 Open the front cover.
Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. 3 Open the front cover.
Users Manual - English
Page 98
Take out the jammed paper if there is jammed inside the drum unit. 11 11 - 10 Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Take out the jammed paper if there is jammed inside the drum unit. 11 11 - 10 Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Users Manual - English
Page 99
... the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Phone Line or Connections Dialing does not work. If possible, call Brother Customer Service at http://solutions.brother.com. Change your resolution to check...
... the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Phone Line or Connections Dialing does not work. If possible, call Brother Customer Service at http://solutions.brother.com. Change your resolution to check...
Users Manual - English
Page 100
... However, if you answered at the machine, press Start and hang up . available only when the machine is dirty. For Example: Your Brother machine handles the Caller ID subscriber services. Try sending the fax again. If you try changing the Compatibility setting to the telephone system industry and... not illuminated, press it may mistakenly interpret certain voices or music on page 3-8). It may create a problem sending or receiving faxes. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'.
... However, if you answered at the machine, press Start and hang up . available only when the machine is dirty. For Example: Your Brother machine handles the Caller ID subscriber services. Try sending the fax again. If you try changing the Compatibility setting to the telephone system industry and... not illuminated, press it may mistakenly interpret certain voices or music on page 3-8). It may create a problem sending or receiving faxes. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'.
Users Manual - English
Page 102
...the paper tray. Reduce the amount of the 'Brother MFC-7220 or MFC-7225N'. You can I load envelopes? What paper can load envelopes from the 'Start' menu. See Paper jams on the 'Details' tab. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-...7220 and MFC-7225N only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is selected as , drivers for laser machines. (For ...
...the paper tray. Reduce the amount of the 'Brother MFC-7220 or MFC-7225N'. You can I load envelopes? What paper can load envelopes from the 'Start' menu. See Paper jams on the 'Details' tab. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-...7220 and MFC-7225N only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is selected as , drivers for laser machines. (For ...
Users Manual - English
Page 104
...-350) on page 11-27.) Make sure that you use paper that meets the recommended specifications. (See About paper on page 1-8.) Check the machine's environment - Troubleshooting and routine maintenance Improving the print quality Examples of background shading. (See Choosing a location on page 1-2.) Install a new toner cartridge. (See Replacing the toner cartridge...
...-350) on page 11-27.) Make sure that you use paper that meets the recommended specifications. (See About paper on page 1-8.) Check the machine's environment - Troubleshooting and routine maintenance Improving the print quality Examples of background shading. (See Choosing a location on page 1-2.) Install a new toner cartridge. (See Replacing the toner cartridge...
Users Manual - English
Page 106
...paper may have toner stains down the page. Put in a new drum unit. (See Replacing the drum unit (DR-350) on page 11-27). Call Brother Customer Service at the home position (▲). If you use paper that has clips or staples because they will cause paper to the OPC drum...is in direct sunlight or room light, the unit may be damaged. Turn over the stack of paper in the paper tray. 11 11 - 18 Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
...paper may have toner stains down the page. Put in a new drum unit. (See Replacing the drum unit (DR-350) on page 11-27). Call Brother Customer Service at the home position (▲). If you use paper that has clips or staples because they will cause paper to the OPC drum...is in direct sunlight or room light, the unit may be damaged. Turn over the stack of paper in the paper tray. 11 11 - 18 Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
Users Manual - English
Page 108
... machine from the AC power outlet. 4 Unplug all the cables from the machine. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to... use the packing materials that you adjust the Equalization for compatibility to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. The machine should be adequately insured with the original packing material. 11 - 20
... machine from the AC power outlet. 4 Unplug all the cables from the machine. 5 Open the front cover. 6 Remove the drum unit and toner cartridge assembly. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to... use the packing materials that you adjust the Equalization for compatibility to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. The machine should be adequately insured with the original packing material. 11 - 20
Users Manual - English
Page 110
... remove the dust. Unplug the telephone line cord first, and then unplug the power cord from the glass strip and the white bar above it. Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. 2 Lift the control panel cover. 3 Moisten a small clean soft, lint-free cloth...
... remove the dust. Unplug the telephone line cord first, and then unplug the power cord from the glass strip and the white bar above it. Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. 2 Lift the control panel cover. 3 Moisten a small clean soft, lint-free cloth...
Users Manual - English
Page 112
Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid ...
Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid ...
Users Manual - English
Page 114
... shortened. ■ Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality. 3 Unpack the new toner cartridge. Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the...
... shortened. ■ Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality. 3 Unpack the new toner cartridge. Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the...
Users Manual - English
Page 116
.... If you are installing a new drum, press 1. 7 When the LCD shows Accepted, close the front cover. Replace Drum? 1.Yes 2.No To confirm you put it . Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 2 Hold down the lock...
.... If you are installing a new drum, press 1. 7 When the LCD shows Accepted, close the front cover. Replace Drum? 1.Yes 2.No To confirm you put it . Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 2 Hold down the lock...
Users Manual - English
Page 154
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM.
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM.