Users Manual - English
Page 4
...fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge High Yield Ink Cartridge (blue) Ink Cartridge (red) Ink Cartridge Premium Glossy Photo Paper (Letter size / 20 ...sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord Telephone Handset (FAX-1840C and FAX-1940CN only) Handset Curled Cord (FAX-1840C and FAX-1940CN...
...fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge High Yield Ink Cartridge (blue) Ink Cartridge (red) Ink Cartridge Premium Glossy Photo Paper (Letter size / 20 ...sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord Telephone Handset (FAX-1840C and FAX-1940CN only) Handset Curled Cord (FAX-1840C and FAX-1940CN...
Users Manual - English
Page 6
...and accessories (collectively referred to in this warranty as "this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was purchased within the U.S. and, (5) Problems arising from defects in materials and workmanship, ...the original purchase date or the rated life of consumable, whichever comes first. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to repair or replace the Machine...
...and accessories (collectively referred to in this warranty as "this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was purchased within the U.S. and, (5) Problems arising from defects in materials and workmanship, ...the original purchase date or the rated life of consumable, whichever comes first. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as to whether to repair or replace the Machine...
Users Manual - English
Page 8
... against Brother for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User's Guide for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or... of the MFC/Facsimile machine in the development, production, or delivery of this warranty. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Warranty...
... against Brother for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User's Guide for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or... of the MFC/Facsimile machine in the development, production, or delivery of this warranty. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Warranty...
Users Manual - English
Page 19
...(USA only 11-3 Important 11-4 Industry Canada Compliance Statement (Canada only 11-4 For your safety 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages...12-23 Cleaning the machine Printer Platen 12-24 Replacing the ink cartridges 12-25 A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail ...
...(USA only 11-3 Important 11-4 Industry Canada Compliance Statement (Canada only 11-4 For your safety 11-4 LAN connection (FAX-1940CN and MFC-3340CN only 11-4 Important safety instructions 11-5 Trademarks 11-8 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages...12-23 Cleaning the machine Printer Platen 12-24 Replacing the ink cartridges 12-25 A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do you have Voice Mail ...
Users Manual - English
Page 25
... clean the print head, check the print quality, and check the available ink volume. Quality Use this key as you press the One-Touch key. 2 Ink (MFC-3240C and MFC-3340CN only) Lets you access Fax mode. Microphone (FAX-1940CN only) Picks up and use your voice when you place telephone calls on... mode. Scan (MFC-3240C and MFC-3340CN only) Lets you send a fax. Shift To access a One-Touch number in quick-dial numbers. Ink/Reports (FAX-1840C and FAX-1940CN only) Lets you called. Lets you access the Reports menu if pressed while holding it down this key for copying. Redial/Pause Redials...
... clean the print head, check the print quality, and check the available ink volume. Quality Use this key as you press the One-Touch key. 2 Ink (MFC-3240C and MFC-3340CN only) Lets you access Fax mode. Microphone (FAX-1940CN only) Picks up and use your voice when you place telephone calls on... mode. Scan (MFC-3240C and MFC-3340CN only) Lets you send a fax. Shift To access a One-Touch number in quick-dial numbers. Ink/Reports (FAX-1840C and FAX-1940CN only) Lets you called. Lets you access the Reports menu if pressed while holding it down this key for copying. Redial/Pause Redials...
Users Manual - English
Page 27
Turning the machine off Press and hold down the On/Off key until the LCD shows: Please Wait The LCD will purge the ink head periodically. If you have connected an external telephone or TAD, it is switched Off, but it will be available. On/Off Setting You can ...
Turning the machine off Press and hold down the On/Off key until the LCD shows: Please Wait The LCD will purge the ink head periodically. If you have connected an external telephone or TAD, it is switched Off, but it will be available. On/Off Setting You can ...
Users Manual - English
Page 29
...; - 30° C) Humidity: Paper: 50% - 70% 20 lb LTR (80 g/m2 A4) DO NOT use cardboard, newspaper or fabric. ■ Make sure documents written with ink are completely dry. ■ Documents to be faxed must be from the ADF (automatic document feeder). Load documents You can hold up to 35.6 cm...
...; - 30° C) Humidity: Paper: 50% - 70% 20 lb LTR (80 g/m2 A4) DO NOT use cardboard, newspaper or fabric. ■ Make sure documents written with ink are completely dry. ■ Documents to be faxed must be from the ADF (automatic document feeder). Load documents You can hold up to 35.6 cm...
Users Manual - English
Page 108
...you want. Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. For FAX-1840C and FAX-1940CN, hold down Shift as you can see at-a-glance how to quickly program your last transmission. For MFC-3340CN, press Menu/Set, ...your machine. Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings (FAX-1940CN and MFC-3340CN only) 6.Network Config (FAX-1940CN and MFC-3340CN only) Prints the Help List so you press Ink/Reports. 2 Press ▲ or ▼ to print. PRINTING REPORTS 8 - 3
...you want. Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. For FAX-1840C and FAX-1940CN, hold down Shift as you can see at-a-glance how to quickly program your last transmission. For MFC-3340CN, press Menu/Set, ...your machine. Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings (FAX-1940CN and MFC-3340CN only) 6.Network Config (FAX-1940CN and MFC-3340CN only) Prints the Help List so you press Ink/Reports. 2 Press ▲ or ▼ to print. PRINTING REPORTS 8 - 3
Users Manual - English
Page 112
Increasing copy speed or quality You can select the copy quality. Fast copy speed and lowest ink consumption. Best uses the highest resolution and slowest speed. 1 Press (Copy) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter ...
Increasing copy speed or quality You can select the copy quality. Fast copy speed and lowest ink consumption. Best uses the highest resolution and slowest speed. 1 Press (Copy) to illuminate it in green. 2 Load your document. 3 Use the dial pad to enter ...
Users Manual - English
Page 146
... improperly formatted, or there is too cold. If a sending machine has a color fax, the machine's 'handshake' will be received into memory. Take out the ink cartridge and put it in again seating it is in the media drive Reinsert the correct media card. You can not change the Receive Mode... request that the fax be received into the slot to cool down. If the sending machine has the ability to Distinctive Ring mode. Order a new ink cartridge. (See Ordering accessories and supplies on page 12-25.) No File (MFC-3340CN only) The media card in the proper position. Near Empty...
... improperly formatted, or there is too cold. If a sending machine has a color fax, the machine's 'handshake' will be received into memory. Take out the ink cartridge and put it in again seating it is in the media drive Reinsert the correct media card. You can not change the Receive Mode... request that the fax be received into the slot to cool down. If the sending machine has the ability to Distinctive Ring mode. Order a new ink cartridge. (See Ordering accessories and supplies on page 12-25.) No File (MFC-3340CN only) The media card in the proper position. Near Empty...
Users Manual - English
Page 153
... having difficulty with your machine, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com. Cartridges remain fresh for your ink cartridges are printed on both the machine and your machine If you continue to have horizontal bands, change the Media...the paper is loaded properly in and On/Off key turned On. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. White horizontal lines appear in their original packaging, after that the ink may become clogged. Clean the print head. (See Cleaning the print head...
... having difficulty with your machine, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com. Cartridges remain fresh for your ink cartridges are printed on both the machine and your machine If you continue to have horizontal bands, change the Media...the paper is loaded properly in and On/Off key turned On. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. White horizontal lines appear in their original packaging, after that the ink may become clogged. Clean the print head. (See Cleaning the print head...
Users Manual - English
Page 154
...the other settings of paper. (See About paper on page 1-10.) Don't handle the paper until the ink is loaded properly in the paper tray. (See How to load paper, envelopes and post cards on the... types of the printed page. If you want to see if the problem is not dirty with ink. (See Cleaning the machine Printer Platen on page 12-24.) Make sure you are using the ...bit color data with the sending machine. The sender's scanner may improve the print speed. Printing appears dirty or ink seems to reduce the print resolution. Cannot perform '2 in 1 or 4 in your machine. In the printer ...
...the other settings of paper. (See About paper on page 1-10.) Don't handle the paper until the ink is loaded properly in the paper tray. (See How to load paper, envelopes and post cards on the... types of the printed page. If you want to see if the problem is not dirty with ink. (See Cleaning the machine Printer Platen on page 12-24.) Make sure you are using the ...bit color data with the sending machine. The sender's scanner may improve the print speed. Printing appears dirty or ink seems to reduce the print resolution. Cannot perform '2 in 1 or 4 in your machine. In the printer ...
Users Manual - English
Page 155
...) Received color fax prints only in . If you made shows the same problem, your machine to send the color fax again. (See Replacing the ink cartridges on page 12-25.) Check that the Fax mode on the line. If there is illuminated. (See How to enter Fax Ask the other... receiving mode for your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) on page 4-3.) If you call your scanner is plugged in black and white. Print the Transmission Verification Report and check for a dial tone. Check...
...) Received color fax prints only in . If you made shows the same problem, your machine to send the color fax again. (See Replacing the ink cartridges on page 12-25.) Check that the Fax mode on the line. If there is illuminated. (See How to enter Fax Ask the other... receiving mode for your setup. (See Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) on page 4-1 and Basic receiving operations (FAX-1940CN only) on page 4-3.) If you call your scanner is plugged in black and white. Print the Transmission Verification Report and check for a dial tone. Check...
Users Manual - English
Page 159
... a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. Cleaning the print head consumes ink. If you get a horizontal line in the text or graphics on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
... a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. Cleaning the print head consumes ink. If you get a horizontal line in the text or graphics on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Users Manual - English
Page 160
... 12 - 16 If you if the print quality is OK by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink. 2 Press ▲ or ▼ to select Test Print. Press Menu/Set. 4 Press Color Start. Checking the print quality If faded or streaked colors and text...
... 12 - 16 If you if the print quality is OK by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink. 2 Press ▲ or ▼ to select Test Print. Press Menu/Set. 4 Press Color Start. Checking the print quality If faded or streaked colors and text...
Users Manual - English
Page 161
...still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged color. (Perhaps the ink cartridge was in this . When a print head nozzle is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written on...may cause permanent damage and may not have been stored properly before use.) After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If you still see Brother numbers on the cartridge package has passed. Caution Do NOT touch the print head. The ...
...still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged color. (Perhaps the ink cartridge was in this . When a print head nozzle is still missing, call Brother Customer Service (see missing ink in your machine over six months or the expiration date written on...may cause permanent damage and may not have been stored properly before use.) After replacing the ink cartridge, check it by printing another Print Quality Check Sheet. If you still see Brother numbers on the cartridge package has passed. Caution Do NOT touch the print head. The ...
Users Manual - English
Page 162
... printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink. 2 Press ▲ or ▼ to select Alignment. If another test print number is a better match for either 600 dpi or 1200 dpi, press 2 (No) to...
... printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink. 2 Press ▲ or ▼ to select Alignment. If another test print number is a better match for either 600 dpi or 1200 dpi, press 2 (No) to...
Users Manual - English
Page 163
.... 4 Press Stop/Exit. Press Menu/Set. 3 Press ▲ or ▼ to select the color you want to select Ink Volume. Checking the ink volume You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C and MFC-210C) on page 4-1 in Software User's Guide on ...greater) (not available for DCP-110C and MFC-210C) on page 8-45 in the cartridge. 1 Press Ink. 2 Press ▲ or ▼ to check. Ink Volume Bk:- + (MFC-3240C and MFC-3340CN only) You can check the ink that is left in Software User's Guide on the CD-ROM.) 12 - 19 TROUBLESHOOTING AND ROUTINE...
.... 4 Press Stop/Exit. Press Menu/Set. 3 Press ▲ or ▼ to select the color you want to select Ink Volume. Checking the ink volume You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C and MFC-210C) on page 4-1 in Software User's Guide on ...greater) (not available for DCP-110C and MFC-210C) on page 8-45 in the cartridge. 1 Press Ink. 2 Press ▲ or ▼ to check. Ink Volume Bk:- + (MFC-3240C and MFC-3340CN only) You can check the ink that is left in Software User's Guide on the CD-ROM.) 12 - 19 TROUBLESHOOTING AND ROUTINE...
Users Manual - English
Page 164
... before disconnecting it clips into place. 3 Remove all the ink cartridges and attach the protective parts. (See Replacing the ink cartridges on page 12-25.) When attaching the protective parts, make sure it from the power source to complete this parking process ... stopped. Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with either the protective parts or the ink cartridges in the diagram. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Listen carefully to the machine before shipping. Caution It is essential that the ...
... before disconnecting it clips into place. 3 Remove all the ink cartridges and attach the protective parts. (See Replacing the ink cartridges on page 12-25.) When attaching the protective parts, make sure it from the power source to complete this parking process ... stopped. Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with either the protective parts or the ink cartridges in the diagram. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20 Listen carefully to the machine before shipping. Caution It is essential that the ...
Users Manual - English
Page 166
Do not pack the used ink cartridges in the original carton as part of the Exchange Service, pack only the machine. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 Keep all separate parts and printed materials to Brother as shown below. 10 Pack the printed materials in the carton. (FAX-1840C and FAX-1940CN only) (MFC-3240C and MFC-3340CN only) If you are returning your machine to use with your "Exchange" machine. 11 Close the carton.
Do not pack the used ink cartridges in the original carton as part of the Exchange Service, pack only the machine. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 Keep all separate parts and printed materials to Brother as shown below. 10 Pack the printed materials in the carton. (FAX-1840C and FAX-1940CN only) (MFC-3240C and MFC-3340CN only) If you are returning your machine to use with your "Exchange" machine. 11 Close the carton.