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Brother International IntelliFax-1960C Support Question

Brother International IntelliFax-1960C Support Question

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Question posted by kruzon1 on September 22nd, 2010

Black Ink On Faxes Doesn't Work

I CAN'T GET THE BLACK INK TO DISPENSE. THE COLORS WORK BUT NOT THE BLACK. I HAVE CHANGED THE INK CARTRIDGES AND CLEANED THE NOZZLE HEADS. ANY OTHER SUGGESTIONS?

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Related Brother International IntelliFax-1960C Manual Pages

Users Manual - English - Page 5

... use only genuine Brother accessories, which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge Ink Cartridge (blue) Ink Cartridge (red) Premium Glossy Photo Paper (Letter size / 20 sheets) (4"X6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25...
Users Manual - English - Page 7

...132; This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper...Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-...
Users Manual - English - Page 15

... Transferring your faxes or Fax Journal report 98 Document jam 98 Printer jam or paper jam 99 Dial Tone ...101 Phone line interference 101 Routine maintenance 102 Replacing the ink cartridges 102 Cleaning the outside of the machine 104 Cleaning the scanner 105 Cleaning the machine printer platen 105 Cleaning the paper pick-up roller 106 Cleaning the print head 106 Checking...
Users Manual - English - Page 22

.... 6 Ink Lets you temporarily change multiple copy settings. „ Hook/Hold (MFC-3360C and FAX-1860C only) „ Copy Options (FAX-1860C and FAX-1960C) Press before dialing if you access One-Touch numbers 6 to help you set up and use your machine. 3 One-Touch keys Instantly accesses your fax machine will answer, and then press Black Start or Color Start...
Users Manual - English - Page 63

...four wires (black, red, green, yellow). To test the type of the telephone line cord for your machine into the... lines that does not have a fax machine. Or you are busy and a second fax call will need a fourth line cord...change the wall outlets from the telephone company. You will work in a roll over system as long as it can , you add a two-line telephone. Your machine...
Users Manual - English - Page 76

.... Note The LCD will give you more options if there are left in your received faxes in your machine's memory. (See Changing Remote Fax Options on your machine cannot receive a color fax unless the sending machine converts it to black & white. c Press Stop/Exit. a Press Menu, 2, 5, 1. 1.Fwd/Page/Store b Press a or b to choose Off. Turning off key on page...
Users Manual - English - Page 83

.... d Press Black Start or Color Start. The LCD shows Dialing. To cancel all fax machines support polling. It also lets you call somebody else's fax machine and receive a fax from you, but they pay for polling receive 12 a Make sure you want to cancel the polling process. The machine polls each location. Setup for the call another fax machine to work.
Users Manual - English - Page 84

... LCD shows: Other Settings 1.Yes 2.No g Press 2 and press Black Start. Chapter 12 Polled transmit (Black & White only) 12 Polled Transmit is polled, you must cancel the job. „ Press 2 to wait with a document so another fax machine can be retrieved by any other fax machine until you delete it . Setup for polled transmit 12 a Make...
Users Manual - English - Page 87

... copy follow the instructions below: a Make sure you are in Copy mode . f Press Black Start or Color Start. c Press Stop/Exit. Making copies Changing copy quality 13 You can select the following : „ (MFC-3360C) Press Quality. „ (FAX-1860C and FAX-1960C) Press Copy Options and a or b to choose Normal, Fast or Best. This provides...
Users Manual - English - Page 106

...machine and your ink cartridges are fresh. Make sure the machine is unchecked. If you bought the machine. Calls must call the country where you think there is a problem with your machine B Printing Difficulty No printout Poor printing quality Suggestions...packaging.) „ The ink cartridge was in and that country. Click Start and then Printers and Faxes. If you need ...
Users Manual - English - Page 107

...other quality settings in text or graphics. Clean the print head. (See Cleaning the print head on page 9.) The machine prints blank pages. media on page 9.) Printing appears dirty or ink seems Make sure you uncheck Color Enhancement (True2Life®). Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in the printer driver...
Users Manual - English - Page 108

... or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Make sure the machine is plugged in black and white. Try receiving from another fax machine. Suggestions Check that are cut off . Receiving Faxes Difficulty Cannot receive a fax Suggestions Check all line cord connections. (Canada only) Change Tone/Pulse setting. (See Quick Setup...
Users Manual - English - Page 109

... Routine Maintenance Sending Faxes Difficulty Cannot send a fax Suggestions Check all devices that the receiving machine has paper. Poor fax send quality. Make sure that the Fax key is probably temporary noise or static on page 28.) Ask the other party to check that send and receive information on the phone line, try changing the menu setting...
Users Manual - English - Page 111

... for several minutes and then reconnect it. (FAX-1960C) Disconnect the machine from the memory. Try to send or receive again. Close the panel cover and press Stop/Exit. 95 If this happens, your computer. Open the Upper Jam Clear Cover and then close the ink cartridge cover until it from the power for several...
Users Manual - English - Page 112

...-1960C) Disconnect the machine from the power for several minutes and then reconnect it . (The machine can be received into memory as a black and white fax. If a sending machine has a color fax, the machine's 'handshake' will stop all print operations. Allow the machine to convert it properly. (See Replacing the ink cartridges on page 102.) Low Temperature Near Empty XX The print head...
Users Manual - English - Page 114

... up your Station ID, you cannot enter fax transfer mode. d Press Black Start. 98 Transferring Fax Journal report to another fax machine B If you have not set up your Station ID, you cannot enter fax transfer mode. Transferring your faxes or Fax Journal report B If the LCD shows: „ Change Unable XX „ Clean Unable XX „ Init Unable XX...
Users Manual - English - Page 126

... ink cartridges in the original carton with your warranty. d Unplug the machine from the machine, if it is essential that the machine be shipped with either the yellow protective part or the ink cartridges in the original carton as part of the machine. h Wrap the machine in the bag and put it in the carton. 1 2 3 1 FAX-1960C only 2 MFC-3360C and FAX...
Users Manual - English - Page 137

... (80 g/m2)] Letter size 100 Sheets [20 lb (80 g/m2)] Ink Jet Black: Piezo with 94 × 1 nozzles Color: Piezo with 94 × 3 nozzles 16 characters × 1 line AC 100 to 120V 50/60Hz MFC-3360C and FAX-1860C Off Mode: Average 4 W Standby: Average 6 W Operating: Average 27 W FAX-1960C Off Mode: Average 7 W Stand by: Average 8 W Operating: Average 30...
Users Manual - English - Page 146

... assured between ITU-T Groups. Backup Print Your machine prints a copy of every fax that a fax machine is calling. Your machine is capable of these features depends on an existing phone line. Brightness Changing the Brightness makes the whole image lighter or darker. All fax machines must use a minimum standard of incoming faxes. Error) An error during automatic transmission to...
Users Manual - English - Page 147

... gray available for changing your machine. Manual fax Depending on your fax but plugged into memory at the same time it answered. Fax Storage You can print the Fax Journal on demand ... printout of the fax that you can use this code (l 5 1) when you press Black Start or Color Start to hear the receiving fax machine answer before you answer a fax call on the machine that it is ...

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