Users Manual - English
Page 6
...or if you suspect a defect in materials or workmanship in this warranty as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. What Brother will be required to deliver or send the Product properly packaged, freight prepaid,...etc. (8) Damage caused by anyone other than a Brother Authorized Service Representative. (7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in ...
...or if you suspect a defect in materials or workmanship in this warranty as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. What Brother will be required to deliver or send the Product properly packaged, freight prepaid,...etc. (8) Damage caused by anyone other than a Brother Authorized Service Representative. (7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in ...
Users Manual - English
Page 8
...brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi L I M I T E D W A R R A N T Y ( C A N A D A ) In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by accident, neglect, misuse or improper installation or operation, any failure of such damages. Damage to your print head... resulting from the use the product, even if advised by the end user/purchaser of the possibility of the MFC/Facsimile machine to a "Brother" Authorized Service ...
...brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi L I M I T E D W A R R A N T Y ( C A N A D A ) In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by accident, neglect, misuse or improper installation or operation, any failure of such damages. Damage to your print head... resulting from the use the product, even if advised by the end user/purchaser of the possibility of the MFC/Facsimile machine to a "Brother" Authorized Service ...
Users Manual - English
Page 20
...International ENERGY STAR® Compliance Statement 19-3 Important Safety Instructions 19-4 Trademarks 19-5 20 Troubleshooting and Routine Maintenance 20-1 Troubleshooting 20-1 Error Messages 20-1 Document Jam 20-3 Printer Jam or Paper Jam 20-4 If You Are Having Difficulty with Your MFC 20-7 How to Improve Print Quality 20-10 Cleaning the Print Head 20-10 Print... Quality Check 20-10 STEP A: Color Block Quality Check 20-10 STEP B: Alignment Check 20...
...International ENERGY STAR® Compliance Statement 19-3 Important Safety Instructions 19-4 Trademarks 19-5 20 Troubleshooting and Routine Maintenance 20-1 Troubleshooting 20-1 Error Messages 20-1 Document Jam 20-3 Printer Jam or Paper Jam 20-4 If You Are Having Difficulty with Your MFC 20-7 How to Improve Print Quality 20-10 Cleaning the Print Head 20-10 Print... Quality Check 20-10 STEP A: Color Block Quality Check 20-10 STEP B: Alignment Check 20...
Users Manual - English
Page 24
Color Copy Makes a full-color copy. Also inserts a pause in auto dial numbers. 1-3 INTRODUCTION MFC-3100C Control Panel Overview 2 1 11 10 3 4 5 6 7 8 9 1 Liquid Crystal Display (LCD) The LCD displays messages to help you set up and operate your MFC. 2 Reports Accesses the Reports menu so you scan the ...next original into your computer and select the type of destination: word processing, glaphics or E-mail application. 4 Ink Cleans the ink print heads and replaces an ink cartridge. 5 Copy...
Color Copy Makes a full-color copy. Also inserts a pause in auto dial numbers. 1-3 INTRODUCTION MFC-3100C Control Panel Overview 2 1 11 10 3 4 5 6 7 8 9 1 Liquid Crystal Display (LCD) The LCD displays messages to help you set up and operate your MFC. 2 Reports Accesses the Reports menu so you scan the ...next original into your computer and select the type of destination: word processing, glaphics or E-mail application. 4 Ink Cleans the ink print heads and replaces an ink cartridge. 5 Copy...
Users Manual - English
Page 31
... jack on and the LCD shows: CHECK CARTRIDGE WARNING I The MFC must be grounded using a 3-prong plug. Caution Operating the MFC before you can damage this product! Power Cord Telephone Line Cord ASSEMBLY AND CONNECTIONS 2-4 I Since the MFC is no ON/OFF switch. We recommend that you use a ...quality surge protection device on the AC power line as well as on when you want to a telephone line. There is grounded through the power outlet, you install the ink cartridges will permanently damage the print head. I Lightning...
... jack on and the LCD shows: CHECK CARTRIDGE WARNING I The MFC must be grounded using a 3-prong plug. Caution Operating the MFC before you can damage this product! Power Cord Telephone Line Cord ASSEMBLY AND CONNECTIONS 2-4 I Since the MFC is no ON/OFF switch. We recommend that you use a ...quality surge protection device on the AC power line as well as on when you want to a telephone line. There is grounded through the power outlet, you install the ink cartridges will permanently damage the print head. I Lightning...
Users Manual - English
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.... PUSH PUSH PUSH PUSH Colored Ink Cartridge Covers Ink Cartridge Covers White Shipping Cover White Shipping Cover ASSEMBLY AND CONNECTIONS 2-8 The LCD shows: CHECK CARTRIDGE 2 Open the control panel cover by plugging in the power cord). After a few seconds, the print head will move left to its ...replacement position. Top Cover Control Panel Cover 3 Remove the protective blue tape over the colored ink cartridge covers. 4 Push the four colored ink cartridge covers one at a time so they pop up ...
.... PUSH PUSH PUSH PUSH Colored Ink Cartridge Covers Ink Cartridge Covers White Shipping Cover White Shipping Cover ASSEMBLY AND CONNECTIONS 2-8 The LCD shows: CHECK CARTRIDGE 2 Open the control panel cover by plugging in the power cord). After a few seconds, the print head will move left to its ...replacement position. Top Cover Control Panel Cover 3 Remove the protective blue tape over the colored ink cartridge covers. 4 Push the four colored ink cartridge covers one at a time so they pop up ...
Users Manual - English
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... Use only genuine Brother ink cartridges. I Once you do so, it up within six months of installation. Attempting to use of ink left in the multi-purpose sheet feeder. If you take off the sealing tape. A S S E M B L Y A N D C O N N E C T I If you start printing. The MFC starts printing the Print Quality Check Sheet... and using incompatible inks may spill when you do so, the ink may cause damage to the print head in the wrong color position, you must clean the print head several times after you do not need to problems caused by installing an ink cartridge in this machine...
... Use only genuine Brother ink cartridges. I Once you do so, it up within six months of installation. Attempting to use of ink left in the multi-purpose sheet feeder. If you take off the sealing tape. A S S E M B L Y A N D C O N N E C T I If you start printing. The MFC starts printing the Print Quality Check Sheet... and using incompatible inks may spill when you do so, the ink may cause damage to the print head in the wrong color position, you must clean the print head several times after you do not need to problems caused by installing an ink cartridge in this machine...
Users Manual - English
Page 99
... sending will need to clean the print head. (See page 20-10.) 1.CLEANING 2.REPLACE INK If you got an error message NEAR EMPTY or INK EMPTY, you want to check the print quality and find out how to improve it pauses the PC printing operation, and resumes when copying or... the LCD shows: If you are having trouble with one of the ink colors, you can print data from your computer while sending or receiving a fax, or while scanning information into the computer. U S I N G T H E M F C A S A P R I N T E R 12 - 3 However, when the MFC is copying or receiving a fax on paper, it , See How to ...
... sending will need to clean the print head. (See page 20-10.) 1.CLEANING 2.REPLACE INK If you got an error message NEAR EMPTY or INK EMPTY, you want to check the print quality and find out how to improve it pauses the PC printing operation, and resumes when copying or... the LCD shows: If you are having trouble with one of the ink colors, you can print data from your computer while sending or receiving a fax, or while scanning information into the computer. U S I N G T H E M F C A S A P R I N T E R 12 - 3 However, when the MFC is copying or receiving a fax on paper, it , See How to ...
Users Manual - English
Page 108
... a Watermark, use a bitmap file or text you created as your selected settings. Color/Mono This selection allows a color document to the default settings, click the Default button, then click the Apply button. Bi-Directional Printing When Bi-Directional Printing is selected, the print head prints in one of the preset Watermarks. 13 - 9 P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S ® O N L Y ) Fast Draft Mode You...
... a Watermark, use a bitmap file or text you created as your selected settings. Color/Mono This selection allows a color document to the default settings, click the Default button, then click the Apply button. Bi-Directional Printing When Bi-Directional Printing is selected, the print head prints in one of the preset Watermarks. 13 - 9 P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S ® O N L Y ) Fast Draft Mode You...
Users Manual - English
Page 117
... the correct thickness. *4 Printer Features Fast Draft Mode - Paper Thickness - Depending on thin paper, you selected Envelops in the Paper Thickness selection to ON, the print head prints in both black and cyan ink offering a faster print speed then mono draft mode. Regular Thin Thick Thicker Auto If you would select Thin in the...
... the correct thickness. *4 Printer Features Fast Draft Mode - Paper Thickness - Depending on thin paper, you selected Envelops in the Paper Thickness selection to ON, the print head prints in both black and cyan ink offering a faster print speed then mono draft mode. Regular Thin Thick Thicker Auto If you would select Thin in the...
Users Manual - English
Page 176
...call again. The table below explains the most problems by yourself. MFC is not closed completely. CONNECTION FAIL You tried to poll a fax machine that country. Use the MFC at : http://solutions.brother.com ERROR MESSAGES ERROR MESSAGE CAUSE ACTION CHECK CARTRIDGE An ink ...you need additional help, call the Brother fax-back system. Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your phone line. If you purchased the MFC. COMM. HIGH TEMPERATURE The print head detects high temperature. COVER OPEN ...
...call again. The table below explains the most problems by yourself. MFC is not closed completely. CONNECTION FAIL You tried to poll a fax machine that country. Use the MFC at : http://solutions.brother.com ERROR MESSAGES ERROR MESSAGE CAUSE ACTION CHECK CARTRIDGE An ink ...you need additional help, call the Brother fax-back system. Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your phone line. If you purchased the MFC. COMM. HIGH TEMPERATURE The print head detects high temperature. COVER OPEN ...
Users Manual - English
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...H O O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 2 To preserve good quality, the MFC periodically cleans the print head. The MFC will request that is available, black and white faxes will not scan. MFCs connected with a USB cable will stop receiving color faxes. This cleaning process uses up the Speed Dial number. OUT OF MEMORY The data...See page 20-4. While memory is not programmed. XX Call Brother Customer Service. If a sending machine has a color fax, the MFC's "handshake" will be received into memory as printing copies, faxes and jobs from the PC). is too ...
...H O O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 2 To preserve good quality, the MFC periodically cleans the print head. The MFC will request that is available, black and white faxes will not scan. MFCs connected with a USB cable will stop receiving color faxes. This cleaning process uses up the Speed Dial number. OUT OF MEMORY The data...See page 20-4. While memory is not programmed. XX Call Brother Customer Service. If a sending machine has a color fax, the MFC's "handshake" will be received into memory as printing copies, faxes and jobs from the PC). is too ...
Users Manual - English
Page 180
Paper is jammed inside the MFC. 1 Open the control panel cover by lifting it toward you, and then lift the top cover toward you can move the Print Head to remove the paper. 3 Close the control panel cover and top cover. Note If the jammed paper is under the Print Head, unplug the MFC, and then you . 20 - 5 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Paper is jammed inside the front of the MFC. 1 Pull the paper toward the back. 2 Remove the jammed paper.
Paper is jammed inside the MFC. 1 Open the control panel cover by lifting it toward you, and then lift the top cover toward you can move the Print Head to remove the paper. 3 Close the control panel cover and top cover. Note If the jammed paper is under the Print Head, unplug the MFC, and then you . 20 - 5 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Paper is jammed inside the front of the MFC. 1 Pull the paper toward the back. 2 Remove the jammed paper.
Users Manual - English
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...copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Don't handle the paper until the ink is dry. Received color fax prints only in Text or Graphics Clean the print head (See Cleaning the Print Head, page 20-10.). Turn...16). Try using (See page 13-2). The recommended environment for your setup (either MANUAL, FAX ONLY, or EXT. If possible, call your MFC is between 68°F to 91°F. Make a copy to see if the problem is with static or interference on the phone line. ...
...copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Don't handle the paper until the ink is dry. Received color fax prints only in Text or Graphics Clean the print head (See Cleaning the Print Head, page 20-10.). Turn...16). Try using (See page 13-2). The recommended environment for your setup (either MANUAL, FAX ONLY, or EXT. If possible, call your MFC is between 68°F to 91°F. Make a copy to see if the problem is with static or interference on the phone line. ...
Users Manual - English
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..., an alarm system or any other custom feature on a single, shared line with your phone line. Try to '256 colors.' To gain extra memory, you are printed in the printer driver are missing or some dense lines. Custom Features on a Single Line If you answered at the...problem continues, call Brother Customer Service at an extension phone, press your Fax Receive Code (default setting is more sensitive to check your MFC, it is 51). Handling Incoming Calls MFC "Hears" Voice as the primary source. If you clean the print heads five times and the print has not improved, ...
..., an alarm system or any other custom feature on a single, shared line with your phone line. Try to '256 colors.' To gain extra memory, you are printed in the printer driver are missing or some dense lines. Custom Features on a Single Line If you answered at the...problem continues, call Brother Customer Service at an extension phone, press your Fax Receive Code (default setting is more sensitive to check your MFC, it is 51). Handling Incoming Calls MFC "Hears" Voice as the primary source. If you clean the print heads five times and the print has not improved, ...
Users Manual - English
Page 185
... two print heads; The MFC will go back online automatically. The MFC begins printing the Print Quality Check Sheet. each contains two print cartridges. How to Improve Print Quality Cleaning the Print Head Clean the print head if ...Color Block Quality Check The LCD shows: IS STEP "A" OK? 1.YES 2.NO T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 10 There are OK by using Ink. You can print a Print Quality Check Sheet to help you identify settings you clean the print head at least five times and the print has not improved, call Brother...
... two print heads; The MFC will go back online automatically. The MFC begins printing the Print Quality Check Sheet. each contains two print cartridges. How to Improve Print Quality Cleaning the Print Head Clean the print head if ...Color Block Quality Check The LCD shows: IS STEP "A" OK? 1.YES 2.NO T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 10 There are OK by using Ink. You can print a Print Quality Check Sheet to help you identify settings you clean the print head at least five times and the print has not improved, call Brother...
Users Manual - English
Page 187
...BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Or, the ink may void the print head's warranty. If the problem still exists, repeat the cleaning and test print... printed sample looks like this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times for the clogged color. (Perhaps the ink cartridge was in this . Caution Do NOT touch the print head. Touching the print head ...head nozzle is still missing after the fifth cleaning and test print, replace the ink cartridge for the new ink cartridge. If you still see missing ink in your MFC...
...BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Or, the ink may void the print head's warranty. If the problem still exists, repeat the cleaning and test print... printed sample looks like this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times for the clogged color. (Perhaps the ink cartridge was in this . Caution Do NOT touch the print head. Touching the print head ...head nozzle is still missing after the fifth cleaning and test print, replace the ink cartridge for the new ink cartridge. If you still see missing ink in your MFC...
Users Manual - English
Page 189
... O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 14 Keep all separate parts and printed materials to use with the original packing material. 8 Pack the printed materials in the original carton as part of the Exchange Service, pack only the MFC. Caution Damage to your print head resulting from packing without the shipping cover will void your warranty.... 7 Wrap the MFC in the plastic bag and place it in the original carton with your machine to Brother as shown...
... O T I N G A N D R O U T I N E M A I N T E N A N C E 20 - 14 Keep all separate parts and printed materials to use with the original packing material. 8 Pack the printed materials in the original carton as part of the Exchange Service, pack only the MFC. Caution Damage to your print head resulting from packing without the shipping cover will void your warranty.... 7 Wrap the MFC in the plastic bag and place it in the original carton with your machine to Brother as shown...
Users Manual - English
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...MFC, call Brother Customer Service (See Brother Numbers, page i). 20 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E I DO NOT refill the ink cartridges. Use unopened ink cartridges by warranty. Note If the INK EMPTY message is on the cartridge package. Use only genuine Brother ink cartridges. Attempting to use refilled cartridges and using incompatible inks may cause damage to the print head... ink cartridge, install it in the wrong color position, you must clean the print head several times before you start printing (after you take off the sealing tape....
...MFC, call Brother Customer Service (See Brother Numbers, page i). 20 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E I DO NOT refill the ink cartridges. Use unopened ink cartridges by warranty. Note If the INK EMPTY message is on the cartridge package. Use only genuine Brother ink cartridges. Attempting to use refilled cartridges and using incompatible inks may cause damage to the print head... ink cartridge, install it in the wrong color position, you must clean the print head several times before you start printing (after you take off the sealing tape....
Users Manual - English
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This process consumes a small amount of Ink Cartridge Black and 3 individual color ink cartridges separate from the two print heads. Consumable Items Ink Service Life of ink. The MFC periodically cleans the print head to maintain print quality. Approximately 450 page/Color cartridge at 5% coverage with 600 × 150 dpi resolution (Draft). S-4 SPECIFICATIONS the numbers will vary based on...
This process consumes a small amount of Ink Cartridge Black and 3 individual color ink cartridges separate from the two print heads. Consumable Items Ink Service Life of ink. The MFC periodically cleans the print head to maintain print quality. Approximately 450 page/Color cartridge at 5% coverage with 600 × 150 dpi resolution (Draft). S-4 SPECIFICATIONS the numbers will vary based on...