User Guide
Page 15
...shipping the machine 12-20 Routine maintenance 12-23 Cleaning the scanner 12-23 Cleaning the machine printer platen 12-24 Replacing the ink cartridges 12-25 Appendix A A-1 Telephone services A-1 BT Call Sign (For U.K. 11 12 A xiii Borderless 10-12 Understanding ...-14 Important information 11-1 For your safety 11-1 IT power system (For Norway only 11-1 LAN connection (MFC-620CN only 11-1 International ENERGY STAR® Compliance Statement ... 11-1 Important safety instructions 11-2 Trademarks 11-4 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages...
...shipping the machine 12-20 Routine maintenance 12-23 Cleaning the scanner 12-23 Cleaning the machine printer platen 12-24 Replacing the ink cartridges 12-25 Appendix A A-1 Telephone services A-1 BT Call Sign (For U.K. 11 12 A xiii Borderless 10-12 Understanding ...-14 Important information 11-1 For your safety 11-1 IT power system (For Norway only 11-1 LAN connection (MFC-620CN only 11-1 International ENERGY STAR® Compliance Statement ... 11-1 Important safety instructions 11-2 Trademarks 11-4 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages...
User Guide
Page 20
... switch the dialling mode during a telephone call to another extension when it is connected to a PABX. 3 Ink Management Lets you clean the print head, check the print quality, and check the available ink volume. 4 Dial Pad Use these keys to Tone. 5 Mode keys: PhotoCapture (MFC-620CN only) Lets... you access Scan mode. 6 Copy Options You can quickly and easily select temporary settings for entering information into the machine. Play/Record (FAX-2440C only) Lets you speak to another party by using Speaker Phone. Also, lets you access Copy mode. Mute/R Lets you have new messages....
... switch the dialling mode during a telephone call to another extension when it is connected to a PABX. 3 Ink Management Lets you clean the print head, check the print quality, and check the available ink volume. 4 Dial Pad Use these keys to Tone. 5 Mode keys: PhotoCapture (MFC-620CN only) Lets... you access Scan mode. 6 Copy Options You can quickly and easily select temporary settings for entering information into the machine. Play/Record (FAX-2440C only) Lets you speak to another party by using Speaker Phone. Also, lets you access Copy mode. Mute/R Lets you have new messages....
User Guide
Page 24
..., newspaper or fabric. (To fax, copy or scan this kind of document, see Using the scanner glass on page 1-9.) ■ Make sure documents written with ink are completely dry. ■ Documents to 35.6 cm long. Use standard (80 g/m2) paper and always fan the pages before putting them in the ADF.
..., newspaper or fabric. (To fax, copy or scan this kind of document, see Using the scanner glass on page 1-9.) ■ Make sure documents written with ink are completely dry. ■ Documents to 35.6 cm long. Use standard (80 g/m2) paper and always fan the pages before putting them in the ADF.
User Guide
Page 114
...; to choose the copy quality (Fast, Normal or Best). Press Menu/Set. 6 Press Mono Start or Colour Start. Fast Best Fast copy speed and lowest ink consumption. MAKING COPIES 9 - 5 Increasing copy speed or quality You can select the copy quality.
...; to choose the copy quality (Fast, Normal or Best). Press Menu/Set. 6 Press Mono Start or Colour Start. Fast Best Fast copy speed and lowest ink consumption. MAKING COPIES 9 - 5 Increasing copy speed or quality You can select the copy quality.
User Guide
Page 144
... warm up. While memory is available, black and white faxes will request that you know is a problem with the media drive. Replace the ink cartridges. (See Replacing the ink cartridges on page 12-25.) No File (MFC-620CN only) The media card in again seating it , the colour fax will be received... the sending machine has the ability to convert it, the colour fax will be received into the slot to convert it properly. (See Replacing the ink cartridges on page 12-25.) Low Temperature The print head is not properly installed. If the sending machine has the ability to make sure it...
... warm up. While memory is available, black and white faxes will request that you know is a problem with the media drive. Replace the ink cartridges. (See Replacing the ink cartridges on page 12-25.) No File (MFC-620CN only) The media card in again seating it , the colour fax will be received... the sending machine has the ability to convert it, the colour fax will be received into the slot to convert it properly. (See Replacing the ink cartridges on page 12-25.) Low Temperature The print head is not properly installed. If the sending machine has the ability to make sure it...
User Guide
Page 151
...Error messages on page 12-1.) Check the print quality. (See Checking the print quality on page 2-6.) Make sure your ink cartridges are fresh. Visit us at http://solutions.brother.com. SUGGESTIONS Check the interface cable connection on page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the ... side guide is between 20°C to load paper, envelopes and post cards on both the machine and your computer. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. The machine prints blank pages. Cartridge expiration dates are printed on page 1-...
...Error messages on page 12-1.) Check the print quality. (See Checking the print quality on page 2-6.) Make sure your ink cartridges are fresh. Visit us at http://solutions.brother.com. SUGGESTIONS Check the interface cable connection on page 1-15.) 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE Clean the ... side guide is between 20°C to load paper, envelopes and post cards on both the machine and your computer. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. The machine prints blank pages. Cartridge expiration dates are printed on page 1-...
User Guide
Page 152
...and not your application (Such as 256 colour), Colour Enhancement will not work. Machine does not print from Adobe Illustrator. Printing appears dirty or ink seems to reduce the print resolution. If the copy looks good then the problem is slower than two types of sentences are wrinkled. The ...printouts are cut off . (See Media Type on page 1-8 in Software User's Guide on page 1-10.) Don't handle the paper until the ink is with the sending machine. Check that more quickly, set the Borderless feature off . Ask the sender to make a copy to print more than normal...
...and not your application (Such as 256 colour), Colour Enhancement will not work. Machine does not print from Adobe Illustrator. Printing appears dirty or ink seems to reduce the print resolution. If the copy looks good then the problem is slower than two types of sentences are wrinkled. The ...printouts are cut off . (See Media Type on page 1-8 in Software User's Guide on page 1-10.) Don't handle the paper until the ink is with the sending machine. Check that more quickly, set the Borderless feature off . Ask the sender to make a copy to print more than normal...
User Guide
Page 153
Replace the colour ink cartridges that are empty or nearly empty, and then ask the other party to check that Fax Storage is set to your scanner is probably ... a fax Make sure the machine is illuminated. (See How to enter Fax Ask the other person to send the colour fax again. (See Replacing the ink cartridges on page 12-25.) Check that receiving machine has paper. Try sending the fax again. Check for an error. (See Printing reports on the...
Replace the colour ink cartridges that are empty or nearly empty, and then ask the other party to check that Fax Storage is set to your scanner is probably ... a fax Make sure the machine is illuminated. (See How to enter Fax Ask the other person to send the colour fax again. (See Replacing the ink cartridges on page 12-25.) Check that receiving machine has paper. Try sending the fax again. Check for an error. (See Printing reports on the...
User Guide
Page 157
Touching the print head may cause permanent damage and may void the print head's warranty. 1 Press Ink Management. 2 Press ▲ or ▼ to select Black, Color or All. The machine will regularly clean the print head. You can start the cleaning process manually if needed. Press Menu.../Set. If you get a horizontal line in the text or graphics on your Brother dealer for service. 12 - 15 TROUBLESHOOTING ...
Touching the print head may cause permanent damage and may void the print head's warranty. 1 Press Ink Management. 2 Press ▲ or ▼ to select Black, Color or All. The machine will regularly clean the print head. You can start the cleaning process manually if needed. Press Menu.../Set. If you get a horizontal line in the text or graphics on your Brother dealer for service. 12 - 15 TROUBLESHOOTING ...
User Guide
Page 158
...- OK Poor The LCD will ask you can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink Management. 2 Press ▲ or ▼ to select Print Quality. Press Menu/Set. 3 Press ▲ or ▼ to select Test Print. Black OK? 1.Yes 2.No TROUBLESHOOTING...
...- OK Poor The LCD will ask you can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. 1 Press Ink Management. 2 Press ▲ or ▼ to select Print Quality. Press Menu/Set. 3 Press ▲ or ▼ to select Test Print. Black OK? 1.Yes 2.No TROUBLESHOOTING...
User Guide
Page 159
...warranty. After the print head nozzle is finished, press Colour Start. The LCD shows: Press 1 (Yes). If you still see missing ink in your Brother dealer. If ink is still missing, call your machine over six months or the expiration date written on the cartridge package has passed. 8 Press 2 ...(No) for the new ink cartridge. Start Cleaning? 1.Yes 2.No The machine will start cleaning the print head. 9 After cleaning is ...
...warranty. After the print head nozzle is finished, press Colour Start. The LCD shows: Press 1 (Yes). If you still see missing ink in your Brother dealer. If ink is still missing, call your machine over six months or the expiration date written on the cartridge package has passed. 8 Press 2 ...(No) for the new ink cartridge. Start Cleaning? 1.Yes 2.No The machine will start cleaning the print head. 9 After cleaning is ...
User Guide
Page 160
... printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink Management. 2 Press ▲ or ▼ to select Alignment. The machine begins printing the Alignment Check Sheet. The LCD shows: Is Alignment OK? 1.Yes 2.No 5 Check...
... printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1 Press Ink Management. 2 Press ▲ or ▼ to select Alignment. The machine begins printing the Alignment Check Sheet. The LCD shows: Is Alignment OK? 1.Yes 2.No 5 Check...
User Guide
Page 161
... is left in Software User's Guide on the CD-ROM.) 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in Software User's Guide on ... Remote Setup (Mac OS® X 10.2.4 or greater) (not available for DCP-110C, DCP-310CN and MFC-210C) on page 8-43 in the cartridge. 1 Press Ink Management. 2 Press ▲ or ▼ to check. Press Menu/Set. 3 Press ▲ or ▼ to select the colour you want to select...
... is left in Software User's Guide on the CD-ROM.) 12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink volume from your computer. (See MFC Remote Setup (not available for DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in Software User's Guide on ... Remote Setup (Mac OS® X 10.2.4 or greater) (not available for DCP-110C, DCP-310CN and MFC-210C) on page 8-43 in the cartridge. 1 Press Ink Management. 2 Press ▲ or ▼ to check. Press Menu/Set. 3 Press ▲ or ▼ to select the colour you want to select...
User Guide
Page 162
...parking process may void your warranty. If you transport the machine, use the packing materials that came with either the protective parts or the ink cartridges in the diagram. Not allowing the machine to find the protective parts, do not pack the machine properly, you could void your ...position. Listen carefully to ensure that the machine be shipped with your machine. Packing and shipping the machine Whenever you do NOT remove the ink cartridges before disconnecting if from the right-hand side of the machine until it locks securely into the open position. 2 Remove all mechanical...
...parking process may void your warranty. If you transport the machine, use the packing materials that came with either the protective parts or the ink cartridges in the diagram. Not allowing the machine to find the protective parts, do not pack the machine properly, you could void your ...position. Listen carefully to ensure that the machine be shipped with your machine. Packing and shipping the machine Whenever you do NOT remove the ink cartridges before disconnecting if from the right-hand side of the machine until it locks securely into the open position. 2 Remove all mechanical...
User Guide
Page 164
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 Do not pack the used ink cartridges in the original carton as shown below. 9 Pack the printed materials in the carton. 10 Close the carton.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22 Do not pack the used ink cartridges in the original carton as shown below. 9 Pack the printed materials in the carton. 10 Close the carton.
User Guide
Page 166
Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch! TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24 Encoder Film Do NOT Touch! Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch! TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24 Encoder Film Do NOT Touch! Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
User Guide
Page 167
... cover from the right-hand side of the machine until it locks securely into the open position. Ink Cartridge Hook 3 Open the new ink cartridge bag for example Black, the LCD shows Ink Empty Black and Cover is low or needs replacing. It is empty, there will be a small... LCD, and then take out the ink cartridge. 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE The ink dot counter automatically monitors the level of ink in the ink cartridge. Replacing the ink cartridges Your machine is running out of ink, the machine will notify you with an ink dot counter. When the machine detects...
... cover from the right-hand side of the machine until it locks securely into the open position. Ink Cartridge Hook 3 Open the new ink cartridge bag for example Black, the LCD shows Ink Empty Black and Cover is low or needs replacing. It is empty, there will be a small... LCD, and then take out the ink cartridge. 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE The ink dot counter automatically monitors the level of ink in the ink cartridge. Replacing the ink cartridges Your machine is running out of ink, the machine will notify you with an ink dot counter. When the machine detects...
User Guide
Page 168
... in the illustration above. Press down and close the scanner cover. Gently push the scanner cover support down on the ink cartridge until the hook snaps over it into slot. New Ink Cartridge Ink Cartridge Hook 6 Lift the scanner cover to release the lock. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26 Cartridge Cover DO...
... in the illustration above. Press down and close the scanner cover. Gently push the scanner cover support down on the ink cartridge until the hook snaps over it into slot. New Ink Cartridge Ink Cartridge Hook 6 Lift the scanner cover to release the lock. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26 Cartridge Cover DO...
User Guide
Page 169
.... If the Install message is on the display after you are installed properly. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you have installed ink cartridges, check that it was displayed on the LCD, the LCD may ask you installed ...is not a brand new one . For each new cartridge you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter. If the ink cartridge you to verify that the ink cartridges are concerned. 12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7 If you replaced...
.... If the Install message is on the display after you are installed properly. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you have installed ink cartridges, check that it was displayed on the LCD, the LCD may ask you installed ...is not a brand new one . For each new cartridge you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter. If the ink cartridge you to verify that the ink cartridges are concerned. 12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7 If you replaced...
User Guide
Page 170
...head or other parts of this machine as a result will not know the quantity of ink left in the machine and use of ink or ink cartridges other than genuine Brother cartridges with this machine or the refilling of other specifications are designed to work with... not dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. ■ Brother multifunction machines are used with genuine Brother ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of empty cartridges with ink of a particular specification and work to...
...head or other parts of this machine as a result will not know the quantity of ink left in the machine and use of ink or ink cartridges other than genuine Brother cartridges with this machine or the refilling of other specifications are designed to work with... not dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. ■ Brother multifunction machines are used with genuine Brother ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of empty cartridges with ink of a particular specification and work to...