User Manual
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Connecting displays...3 Supported max resolution 4 3. Switching input source...5 Other ports...6 USB-C 3.2...6 USB-A 3.2...6 USB-A 2.0...6 Ethernet...7 Audio in & out...7 Product information 8 Specifications...8 Troubleshooting 10 Charging & power issue...10 Internet issue...10 Cable issue...11 DisplayLink issue...11 Audio issue...11 ...
Connecting displays...3 Supported max resolution 4 3. Switching input source...5 Other ports...6 USB-C 3.2...6 USB-A 3.2...6 USB-A 2.0...6 Ethernet...7 Audio in & out...7 Product information 8 Specifications...8 Troubleshooting 10 Charging & power issue...10 Internet issue...10 Cable issue...11 DisplayLink issue...11 Audio issue...11 ...
User Manual
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Overview Package contents 10 10 36W 10 DP1310 USB-C Hybrid Dock (with rubber feet) BenQ HDMI 2.1 cable Power adapter Quick Start Guide Quick start guide Marketing Card Marketing card SSatafetetyments Safety statements BenQ USB-C cable Power cord WCaarrdranty Warranty card Compatibility Operating system requirements: • Windows: 10+ • macOS: 11.5+ • Linux: Ubuntu 14.04+ • Android: 5.0+ • ChromeOS: R55 Build+ 1
Overview Package contents 10 10 36W 10 DP1310 USB-C Hybrid Dock (with rubber feet) BenQ HDMI 2.1 cable Power adapter Quick Start Guide Quick start guide Marketing Card Marketing card SSatafetetyments Safety statements BenQ USB-C cable Power cord WCaarrdranty Warranty card Compatibility Operating system requirements: • Windows: 10+ • macOS: 11.5+ • Linux: Ubuntu 14.04+ • Android: 5.0+ • ChromeOS: R55 Build+ 1
User Manual
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...) 10Gbps with PD 36W charging 3. 3.5 mm audio jack (IN & OUT) Rear view 6 7 8 9 10 4. HDMI 2.0 (OUT 2) 12. Port overview Front view 1 23 4 5 10 10 36W 10 1. USB-C 3.2 Gen2 10Gbps with PD 100W charging 11. HDMI 2.1 (OUT 1) 13. Power & source switch button See Powering on/off on page 5 and Switching input source on...
...) 10Gbps with PD 36W charging 3. 3.5 mm audio jack (IN & OUT) Rear view 6 7 8 9 10 4. HDMI 2.0 (OUT 2) 12. Port overview Front view 1 23 4 5 10 10 36W 10 1. USB-C 3.2 Gen2 10Gbps with PD 100W charging 11. HDMI 2.1 (OUT 1) 13. Power & source switch button See Powering on/off on page 5 and Switching input source on...
User Manual
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... button click. Connecting displays You can receive two input sources and toggle between sources with the provided BenQ HDMI cable. OUT 3 OUT 1 HDMI 2.1 IN USB-C IN 10 OUT 2 Step 1 Connect your installation. OUT 1 HDMI 2.1 IN USB-C IN BenQ 10 3 Follow the website guide to complete your primary display to the HDMI 2.1 (OUT 1) port with...
... button click. Connecting displays You can receive two input sources and toggle between sources with the provided BenQ HDMI cable. OUT 3 OUT 1 HDMI 2.1 IN USB-C IN 10 OUT 2 Step 1 Connect your installation. OUT 1 HDMI 2.1 IN USB-C IN BenQ 10 3 Follow the website guide to complete your primary display to the HDMI 2.1 (OUT 1) port with...
User Manual
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...IN DP 1.2 (OUT 3) USB-C 4K 60Hz 4K 60Hz 4K 60Hz 4K 60Hz BenQ USB-C 10 Gbps 100 W 10 Step 1 Connect your gaming console or PC to the USB-C IN port with a HDMI cable. OUT 2 OUT 3 USB-C IN 10 Supported max resolution Output Input HDMI 2.1 (OUT 1) HDMI 2.1 USB-C 8K 60Hz 4K 60Hz Single ...- Step 2 Connect your laptop to the HDMI 2.1 IN port with the provided BenQ USB-C cable. The USB-C port provides charging up to the HDMI (OUT 2) and DP (OUT 3) ports. Triple displays 8K 60Hz 4K 60Hz HDMI 2.0 (OUT 2) USB-C 4K 60Hz 4K 60Hz 4K 60Hz 4K 60Hz 3. Step 2 Connect your secondary displays...
...IN DP 1.2 (OUT 3) USB-C 4K 60Hz 4K 60Hz 4K 60Hz 4K 60Hz BenQ USB-C 10 Gbps 100 W 10 Step 1 Connect your gaming console or PC to the USB-C IN port with a HDMI cable. OUT 2 OUT 3 USB-C IN 10 Supported max resolution Output Input HDMI 2.1 (OUT 1) HDMI 2.1 USB-C 8K 60Hz 4K 60Hz Single ...- Step 2 Connect your laptop to the HDMI 2.1 IN port with the provided BenQ USB-C cable. The USB-C port provides charging up to the HDMI (OUT 2) and DP (OUT 3) ports. Triple displays 8K 60Hz 4K 60Hz HDMI 2.0 (OUT 2) USB-C 4K 60Hz 4K 60Hz 4K 60Hz 4K 60Hz 3. Step 2 Connect your secondary displays...
User Manual
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... console/PC) Connected to HDMI 2.1, the LED turns green. 10 10 36W 10 5 Powering on /off Standby Searching for HDMI 2.1 IN source (e.g. laptop) Searching for USB-C IN source (e.g. When switching to HDMI 2.1 IN source (e.g. Switching input source Press the round button to switch the input source of the provided adapter into...
... console/PC) Connected to HDMI 2.1, the LED turns green. 10 10 36W 10 5 Powering on /off Standby Searching for HDMI 2.1 IN source (e.g. laptop) Searching for USB-C IN source (e.g. When switching to HDMI 2.1 IN source (e.g. Switching input source Press the round button to switch the input source of the provided adapter into...
User Manual
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The port supports data transfer speeds of 10 Gbps. 10 Gbps 7.5 W 10 10 10 10 36W USB-A 2.0 Connect your keyboard & mouse to the USB-C 3.2 port. Other ports USB-C 3.2 Connect any USB-C compatible devices to the USB-A 2.0 port. The port provides 36W charging and data transfer speeds of 10 Gbps. 10 Gbps 36W 10 10 36W 10 USB-A 3.2 The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 480 Mbps. 480 Mbps 10 6
The port supports data transfer speeds of 10 Gbps. 10 Gbps 7.5 W 10 10 10 10 36W USB-A 2.0 Connect your keyboard & mouse to the USB-C 3.2 port. Other ports USB-C 3.2 Connect any USB-C compatible devices to the USB-A 2.0 port. The port provides 36W charging and data transfer speeds of 10 Gbps. 10 Gbps 36W 10 10 36W 10 USB-A 3.2 The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 480 Mbps. 480 Mbps 10 6
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Product information Specifications Model name Dimension & Weight Dimension (mm) Weight Power AC input DC output Connect to Host USB-C Connector (10Gbps, PD 100W charging) | Rear HDMI Connector (HDMI 2.1, backward compatible with HDMI 2.0 and earlier ver.) | Rear ... (10/100/1000M) | Rear USB to Devices USB-C Connector (10Gbps, PD36W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Rear USB-A Connector (480Mbps for Keyboard & Mouse) | Rear Requirement System Operation Temperature Storage Temperature 8 DP1310 156 x 103 x 40 (mm...
Product information Specifications Model name Dimension & Weight Dimension (mm) Weight Power AC input DC output Connect to Host USB-C Connector (10Gbps, PD 100W charging) | Rear HDMI Connector (HDMI 2.1, backward compatible with HDMI 2.0 and earlier ver.) | Rear ... (10/100/1000M) | Rear USB to Devices USB-C Connector (10Gbps, PD36W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Rear USB-A Connector (480Mbps for Keyboard & Mouse) | Rear Requirement System Operation Temperature Storage Temperature 8 DP1310 156 x 103 x 40 (mm...
User Manual
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Model name In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable HDMI 2.1 Cable 180W Power Adapter & Power Cable Notes Specifications and functions are subject to change without notice DP1310 1 1 (1m, 3.28 ft.) 1 1 9
Model name In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable HDMI 2.1 Cable 180W Power Adapter & Power Cable Notes Specifications and functions are subject to change without notice DP1310 1 1 (1m, 3.28 ft.) 1 1 9
User Manual
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... (if more support and local customer service. Charging & power issue Problem DP1310 can't be connected to the Internet through USB-C port. If your laptop, long press the round power button at the front of BenQ DP1310, try with 180W power adapter. The LED at its maximum capacity. Why is not... working? In order to optimize the performance of other brands may not support charging DP1310 at the...
... (if more support and local customer service. Charging & power issue Problem DP1310 can't be connected to the Internet through USB-C port. If your laptop, long press the round power button at the front of BenQ DP1310, try with 180W power adapter. The LED at its maximum capacity. Why is not... working? In order to optimize the performance of other brands may not support charging DP1310 at the...
User Manual
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to comply with HDMI 2.1, supporting up to BenQ DP1310 Audio. To enjoy the best display performance, make sure to use the display's built-in speakers or connect your laptop is not available for USB-C IN port Ensure that supports up to delete the driver. Auto update ...by your auto update fails, check whether it's blocked by the HDMI Licensing Administrator, Inc. Choose BenQ DP1310 Audio as PS5, Xbox Series X/S supports HDMI 2.1. • USB-C cable The provided BenQ USB-C cable is normally connected to use them? Cable issue Problem Is there any difference between the provided...
to comply with HDMI 2.1, supporting up to BenQ DP1310 Audio. To enjoy the best display performance, make sure to use the display's built-in speakers or connect your laptop is not available for USB-C IN port Ensure that supports up to delete the driver. Auto update ...by your auto update fails, check whether it's blocked by the HDMI Licensing Administrator, Inc. Choose BenQ DP1310 Audio as PS5, Xbox Series X/S supports HDMI 2.1. • USB-C cable The provided BenQ USB-C cable is normally connected to use them? Cable issue Problem Is there any difference between the provided...
User Manual
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...latest driver from HDMI IN cannot be displayed on page 4. • Use the provided cable Make sure to use the provided HDMI 2.1 & USB-C cable or try replacing your current HDMI cable to solve the display issue. • Use the source switch button to connect using another laptop.... Signals from DisplayLink. • Cable The quality of the product. Solution If you experience one or more black screen when connecting your laptop with DP1310, try the following : • Connection Make sure you 've connected the product and your devices correctly, see Connecting displays on page 3 & ...
...latest driver from HDMI IN cannot be displayed on page 4. • Use the provided cable Make sure to use the provided HDMI 2.1 & USB-C cable or try replacing your current HDMI cable to solve the display issue. • Use the source switch button to connect using another laptop.... Signals from DisplayLink. • Cable The quality of the product. Solution If you experience one or more black screen when connecting your laptop with DP1310, try the following : • Connection Make sure you 've connected the product and your devices correctly, see Connecting displays on page 3 & ...