BenQ DP1310 Support and Manuals
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BenQ DP1310 Videos
4 ????10Gbps ?????? | beCreatus DP1310 USB-C ?????
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Duration: :53
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How to Connect BenQ DP1310 Hybrid Dock
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Duration: 1:42
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????? HDMI 2.1 ??? 120Hz ??????????? | beCreatus DP1310 USB-C ?????
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Duration: 1:54
Total Views: 1,518
BenQ beCreatus DP1310 | USB-C & HDMI 2.1 dual source hybrid dock
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Total Views: 1,249
Duration: 1:17
Total Views: 1,249
Popular BenQ DP1310 Manual Pages
User Manual - Page 1
USB-C Hybrid Dock
User Manual
beCreatus | DP1310
V 1.00
User Manual - Page 2
... electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without prior notice.
All rights reserved. This document aims to provide the most updated and accurate information to customers, and thus ...by any person of this document.
BenQ Corporation reserves the right to time in the United States and other countries.
®
i No part of this publication and to make ...
User Manual - Page 3
... be modified from time to time without prior notice.
Product support
This document aims to provide the most updated and accurate information to customers, and thus all contents may vary by model.
1.
Visit the local website from Support.BenQ.com for your model's user manual and related document. Servicing
• If misuse or other accident occurs, contact qualified...
User Manual - Page 4
... 8
Specifications...8
Troubleshooting 10
Charging & power issue...10 Internet issue...10 Cable issue...11 DisplayLink issue...11 Audio issue...11 Video issue...12
2023/08/18 Installing DisplayLink® driver 3 2. Connecting dual inputs...4 4. Table of contents
Copyright and disclaimer i Product support ii Overview...1
Package contents...1 Compatibility...1 Port overview...2
Setting up...
User Manual - Page 5
Overview
Package contents
10
10
36W
10
DP1310 USB-C Hybrid Dock (with rubber feet)
BenQ HDMI 2.1 cable Power adapter
Quick Start Guide
Quick start guide
Marketing Card
Marketing card
SSatafetetyments
Safety statements
BenQ USB-C cable
Power cord
WCaarrdranty
Warranty card
Compatibility
Operating system requirements: • Windows: 10+ • macOS: 11.5+ • Linux: Ubuntu 14.04+ ...
User Manual - Page 7
... set up to three external displays to three displays.
2.
Connecting displays
You can receive two input sources and toggle between sources with the provided BenQ HDMI cable.
Follow the website guide to download the latest DisplayLink driver.
OUT 1
HDMI 2.1 IN USB-C IN
BenQ
10
3 Installing DisplayLink® driver
Go to benqurl.biz/dock-driver to complete your installation...
User Manual - Page 8
... 4K 60Hz
HDMI 2.0 (OUT 2) USB-C
4K 60Hz
4K 60Hz
4K 60Hz 4K 60Hz
3. OUT 2 OUT 3
USB-C IN
10
Supported max resolution
Output Input
HDMI 2.1 (OUT 1) HDMI 2.1 USB-C 8K 60Hz 4K 60Hz
Single display
-
-
-
-
8K 60Hz 4K... IN
UUSSBB--CC IN
DP 1.2 (OUT 3) USB-C
4K 60Hz 4K 60Hz 4K 60Hz 4K 60Hz
BenQ USB-C
10 Gbps 100 W
10
Step 1 Connect your laptop to the HDMI 2.1 IN port with the provided...
User Manual - Page 10
... 36W charging and data transfer speeds of 10 Gbps.
10 Gbps 36W
10
10
36W
10
USB-A 3.2
The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 480 Mbps.
480 Mbps
10
6 Other ports
USB-C 3.2
Connect any USB-C compatible devices to the USB-A 2.0 port.
User Manual - Page 11
Ethernet
Connect a router to the LAN port, which supports speeds of 10/100/1000 Mbps.
10
Audio in & out
Connect a headset, microphone or other audio devices to the audio port.
10
10
36W
10
7
User Manual - Page 12
Product information
Specifications
Model name Dimension & Weight Dimension (mm) Weight Power AC input ...charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Rear USB-A Connector (480Mbps for Keyboard & Mouse) | Rear Requirement System
Operation Temperature Storage Temperature
8
DP1310
156 x 103 x 40 (mm) 550 g
110V-240V ~ 47Hz-63Hz 20V/9A, 180W
1 1
1 1 1
1
1
1 2 1 2
Windows: 10+ macOS...
User Manual - Page 13
Model name In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable HDMI 2.1 Cable 180W Power Adapter & Power Cable
Notes Specifications and functions are subject to change without notice
DP1310
1 1 (1m, 3.28 ft.)
1 1
9
User Manual - Page 14
... .
• Check the spec of other brands may not support charging DP1310 at its maximum capacity. Troubleshooting
If your problems remain after checking this manual, please visit the local website from the port should I do if the dock's Ethernet port is it charging so slowly? Charging & power issue
Problem
DP1310 can't be turned on, try with a different LAN...
User Manual - Page 15
... issue
Problem
3.5 mm audio port is the USB 3.2 series cable that the audio output source on your firewall. Solution
• HDMI cable The provided BenQ HDMI cable is certified by your laptop is normally connected to 48 Gbps transmission speed. Why should I download/ update/delete DisplayLink Driver for USB-C IN port
Ensure that supports up...
User Manual - Page 16
... screen when connecting your HDMI input source to DP1310, try the following : • Connection
Make sure you've connected the product and your devices correctly, see Connecting displays on page 3 & Connecting dual inputs on page 4.
• Laptop Ensure that supports DP Alt Mode.
• Driver Make sure you 've connected the product and...
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