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... publication and to make changes from time to notify any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without obligation to time without prior notice. This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to the contents of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or...
... publication and to make changes from time to notify any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without obligation to time without prior notice. This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to the contents of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or...
User Manual
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... time without prior notice. ii Servicing • If misuse or other product information. Please visit the website for the latest version of purchase or visit the local website from Support.BenQ.com for your model's user manual and related document. Available files vary by region/country. The website layout and content may be modified from Support.BenQ.com. Product support This document aims to provide the most updated...
... time without prior notice. ii Servicing • If misuse or other product information. Please visit the website for the latest version of purchase or visit the local website from Support.BenQ.com for your model's user manual and related document. Available files vary by region/country. The website layout and content may be modified from Support.BenQ.com. Product support This document aims to provide the most updated...
User Manual
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... USB-C 3.2...6 USB-A 3.2...6 USB-A 2.0...6 Ethernet...7 Audio in & out...7 Product information 8 Specifications...8 Troubleshooting 10 Charging & power issue...10 Internet issue...10 Cable issue...11 DisplayLink issue...11 Audio issue...11 Video issue...12 2023/08/18 Table of contents Copyright and disclaimer i Product support ii Overview...1 Package contents...1 Compatibility...1 Port overview...2 Setting up your docking station 3 1. Connecting displays...3 Supported max resolution 4 3. Connecting dual inputs...4 4. Installing DisplayLink® driver 3 2. Powering on/off...5 LED...
... USB-C 3.2...6 USB-A 3.2...6 USB-A 2.0...6 Ethernet...7 Audio in & out...7 Product information 8 Specifications...8 Troubleshooting 10 Charging & power issue...10 Internet issue...10 Cable issue...11 DisplayLink issue...11 Audio issue...11 Video issue...12 2023/08/18 Table of contents Copyright and disclaimer i Product support ii Overview...1 Package contents...1 Compatibility...1 Port overview...2 Setting up your docking station 3 1. Connecting displays...3 Supported max resolution 4 3. Connecting dual inputs...4 4. Installing DisplayLink® driver 3 2. Powering on/off...5 LED...
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Overview Package contents 10 10 36W 10 DP1310 USB-C Hybrid Dock (with rubber feet) BenQ HDMI 2.1 cable Power adapter Quick Start Guide Quick start guide Marketing Card Marketing card SSatafetetyments Safety statements BenQ USB-C cable Power cord WCaarrdranty Warranty card Compatibility Operating system requirements: • Windows: 10+ • macOS: 11.5+ • Linux: Ubuntu 14.04+ • Android: 5.0+ • ChromeOS: R55 Build+ 1
Overview Package contents 10 10 36W 10 DP1310 USB-C Hybrid Dock (with rubber feet) BenQ HDMI 2.1 cable Power adapter Quick Start Guide Quick start guide Marketing Card Marketing card SSatafetetyments Safety statements BenQ USB-C cable Power cord WCaarrdranty Warranty card Compatibility Operating system requirements: • Windows: 10+ • macOS: 11.5+ • Linux: Ubuntu 14.04+ • Android: 5.0+ • ChromeOS: R55 Build+ 1
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... 3. 3.5 mm audio jack (IN & OUT) Rear view 6 7 8 9 10 4. Power & source switch button See Powering on/off on page 5 and Switching input source on page 5 for details. 5. HDMI 2.1 (OUT 1) 13. USB-A 2.0 480Mbps (for details. 10 1 11 12 13 6. HDMI 2.1 (IN) 10. Status indicator See LED indicator on page 5 for keyboard & mouse) 7. Port overview Front view 1 23 4 5 10 10 36W 10...
... 3. 3.5 mm audio jack (IN & OUT) Rear view 6 7 8 9 10 4. Power & source switch button See Powering on/off on page 5 and Switching input source on page 5 for details. 5. HDMI 2.1 (OUT 1) 13. USB-A 2.0 480Mbps (for details. 10 1 11 12 13 6. HDMI 2.1 (IN) 10. Status indicator See LED indicator on page 5 for keyboard & mouse) 7. Port overview Front view 1 23 4 5 10 10 36W 10...
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... with the provided BenQ HDMI cable. OUT 3 OUT 1 HDMI 2.1 IN USB-C IN 10 OUT 2 Step 1 Connect your installation. Installing DisplayLink® driver Go to benqurl.biz/dock-driver to set up the dock through video guide. 1. Among the three out ports, only HDMI 2.1 (OUT 1) port can add up to this docking station, which features two HDMI out ports and one button click. Setting up your docking...
... with the provided BenQ HDMI cable. OUT 3 OUT 1 HDMI 2.1 IN USB-C IN 10 OUT 2 Step 1 Connect your installation. Installing DisplayLink® driver Go to benqurl.biz/dock-driver to set up the dock through video guide. 1. Among the three out ports, only HDMI 2.1 (OUT 1) port can add up to this docking station, which features two HDMI out ports and one button click. Setting up your docking...
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... charging up to the HDMI 2.1 IN port with the provided BenQ USB-C cable. OUT 2 OUT 3 USB-C IN 10 Supported max resolution Output Input HDMI 2.1 (OUT 1) HDMI 2.1 USB-C 8K 60Hz 4K 60Hz Single display - - - - 8K 60Hz 4K 60Hz Dual displays 8K 60Hz 4K 60Hz - - Connecting dual inputs HHDDMMII22.1.1 IN UUSSBB--CC IN DP 1.2 (OUT 3) USB-C 4K 60Hz 4K 60Hz 4K 60Hz...
... charging up to the HDMI 2.1 IN port with the provided BenQ USB-C cable. OUT 2 OUT 3 USB-C IN 10 Supported max resolution Output Input HDMI 2.1 (OUT 1) HDMI 2.1 USB-C 8K 60Hz 4K 60Hz Single display - - - - 8K 60Hz 4K 60Hz Dual displays 8K 60Hz 4K 60Hz - - Connecting dual inputs HHDDMMII22.1.1 IN UUSSBB--CC IN DP 1.2 (OUT 3) USB-C 4K 60Hz 4K 60Hz 4K 60Hz...
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...) Connected to HDMI 2.1, the LED turns green. 10 10 36W 10 5 Once the source is switched to USB-C IN source (e.g. Switching input source Press the round button to switch the input source of the provided adapter into the DC-IN port and the other into a power outlet. 10 Step 2 Press the power button at the front for HDMI 2.1 IN source (e.g. laptop) Connected to USB-C, the LED turns blue...
...) Connected to HDMI 2.1, the LED turns green. 10 10 36W 10 5 Once the source is switched to USB-C IN source (e.g. Switching input source Press the round button to switch the input source of the provided adapter into the DC-IN port and the other into a power outlet. 10 Step 2 Press the power button at the front for HDMI 2.1 IN source (e.g. laptop) Connected to USB-C, the LED turns blue...
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The port supports data transfer speeds of 10 Gbps. 10 Gbps 7.5 W 10 10 10 10 36W USB-A 2.0 Connect your keyboard & mouse to the USB-C 3.2 port. The port provides 36W charging and data transfer speeds of 10 Gbps. 10 Gbps 36W 10 10 36W 10 USB-A 3.2 The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 480 Mbps. 480 Mbps 10 6 Other ports USB-C 3.2 Connect any USB-C compatible devices to the USB-A 2.0 port.
The port supports data transfer speeds of 10 Gbps. 10 Gbps 7.5 W 10 10 10 10 36W USB-A 2.0 Connect your keyboard & mouse to the USB-C 3.2 port. The port provides 36W charging and data transfer speeds of 10 Gbps. 10 Gbps 36W 10 10 36W 10 USB-A 3.2 The product features a total of three USB-A 3.2 ports, supporting 7.5W charging and data transfer speeds of 480 Mbps. 480 Mbps 10 6 Other ports USB-C 3.2 Connect any USB-C compatible devices to the USB-A 2.0 port.
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Ethernet Connect a router to the LAN port, which supports speeds of 10/100/1000 Mbps. 10 Audio in & out Connect a headset, microphone or other audio devices to the audio port. 10 10 36W 10 7
Ethernet Connect a router to the LAN port, which supports speeds of 10/100/1000 Mbps. 10 Audio in & out Connect a headset, microphone or other audio devices to the audio port. 10 10 36W 10 7
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Product information Specifications Model name Dimension & Weight Dimension (mm) Weight Power AC input DC output Connect to Host USB-C Connector (10Gbps, PD ...Networking Gigabit Ethernet RJ-45 (10/100/1000M) | Rear USB to Devices USB-C Connector (10Gbps, PD36W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Rear USB-A Connector (480Mbps for Keyboard & Mouse) | Rear Requirement System Operation Temperature Storage Temperature 8 DP1310 156 x 103 x 40 (mm) 550 g 110V-240V ~ 47Hz-63Hz 20V/9A, 180W 1 1 1 1 1 1 1 1 2 1 2 Windows...
Product information Specifications Model name Dimension & Weight Dimension (mm) Weight Power AC input DC output Connect to Host USB-C Connector (10Gbps, PD ...Networking Gigabit Ethernet RJ-45 (10/100/1000M) | Rear USB to Devices USB-C Connector (10Gbps, PD36W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Front USB-A Connector (10Gbps, BC1.2 7.5W charging) | Rear USB-A Connector (480Mbps for Keyboard & Mouse) | Rear Requirement System Operation Temperature Storage Temperature 8 DP1310 156 x 103 x 40 (mm) 550 g 110V-240V ~ 47Hz-63Hz 20V/9A, 180W 1 1 1 1 1 1 1 1 2 1 2 Windows...
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Model name In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable HDMI 2.1 Cable 180W Power Adapter & Power Cable Notes Specifications and functions are subject to change without notice DP1310 1 1 (1m, 3.28 ft.) 1 1 9
Model name In the Box beCreatus DP1310 USB-C Hybrid Dock USB-C Cable HDMI 2.1 Cable 180W Power Adapter & Power Cable Notes Specifications and functions are subject to change without notice DP1310 1 1 (1m, 3.28 ft.) 1 1 9
User Manual
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... the USB-C port on . Check if your connected laptop supports Power Delivery via USB-C port and verify which USB-C port (if more support and local customer service. In order to optimize the performance of the product, use DP1310 to download the latest DisplayLink Driver for more than one) supports Power Delivery. Internet issue Problem Solution What should light up . • Check the spec of the product will light up solid green and blinking yellow...
... the USB-C port on . Check if your connected laptop supports Power Delivery via USB-C port and verify which USB-C port (if more support and local customer service. In order to optimize the performance of the product, use DP1310 to download the latest DisplayLink Driver for more than one) supports Power Delivery. Internet issue Problem Solution What should light up . • Check the spec of the product will light up solid green and blinking yellow...
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... the best product experience. Auto update is set to download the driver: https://benqurl.biz/ dock-driver. • Update DisplayLink Driver DisplayLink Driver supports auto update through Microsoft Store for HDMI 2.1 IN port To play audio of DP1310 only receives audio from your audio device to use the provided HDMI 2.1 cable if your laptop is not available for the dock? Why should I download/ update/delete DisplayLink Driver for Windows 10 and earlier version...
... the best product experience. Auto update is set to download the driver: https://benqurl.biz/ dock-driver. • Update DisplayLink Driver DisplayLink Driver supports auto update through Microsoft Store for HDMI 2.1 IN port To play audio of DP1310 only receives audio from your audio device to use the provided HDMI 2.1 cable if your laptop is not available for the dock? Why should I download/ update/delete DisplayLink Driver for Windows 10 and earlier version...
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... the USB-C port of the product. If you experience a black screen when connecting your HDMI input source to DP1310, try replacing your currently displaying input source through DP1310? Make sure to use the provided certified HDMI 2.1 cable or try to connect using another laptop that supports DP Alt Mode. • Driver Make sure you 've connected the product and your devices correctly, see Connecting displays on page 3 & Connecting dual...
... the USB-C port of the product. If you experience a black screen when connecting your HDMI input source to DP1310, try replacing your currently displaying input source through DP1310? Make sure to use the provided certified HDMI 2.1 cable or try to connect using another laptop that supports DP Alt Mode. • Driver Make sure you 've connected the product and your devices correctly, see Connecting displays on page 3 & Connecting dual...