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K31AM-J users manual - Page 2
.... SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. or (2) the serial number of alteration is defaced or missing. Product warranty or service will not be extended if: (1) the product is repaired...
K31AM-J users manual - Page 3
...Conventions used in this guide 9 Where to find more information 9 Package contents...10
Chapter 1:
Getting started
Welcome!...11
Getting to know your computer 11
Setting up your computer...16...31
Wi-Fi connection (on selected models only 36
Chapter 5:
Troubleshooting
Troubleshooting...37
Appendix:
Windows® 8.1 / Windows® 10 User Manual
Using Windows® 8.1 Starting for...
K31AM-J users manual - Page 8
...cloth.
• DO NOT place on the keyboard.
Seek servicing if the casing has been damaged.
• DO NOT ...top and do not try to fix it by default. All ASUS products with the ENERGY STAR logo comply with ambient temperatures between ...supported on power management and its benefits to dirty or dusty environments. Department of the U.S. *** DRAFT 1 / 03-22-17 ***
ENERGY STAR is set...
K31AM-J users manual - Page 9
... fingers and other body parts away from any moving parts. DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. IMPORTANT: Instructions that you perform certain tasks properly, take note of local Technical Support Engineer. Desktop should only be completely shutdown before servicing product.
Conventions used throughout this guide
To ensure that you...
K31AM-J users manual - Page 11
...reliability, and usercentric utilities. The ports, their locations and the chassis color vary with different models. ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
11 All these values are for purchasing the ASUS Desktop PC! Read the ASUS Warranty Card before setting up your computer
Illustrations are encapsulated in a stunningly futuristic and stylish system casing.
Getting...
K31AM-J users manual - Page 16
ENGLISH
Setting up your computer
This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to a power source.
16
Chapter 1: Getting started Plug ...
K31AM-J users manual - Page 25
... POST.
The dual display function works only under Windows.
The HDMI cable is less than 15 meters. A31AM-J / F31AM-J / K31AM-J
K30AM / K30AM-J
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
25 ENGLISH
3. Turn on configuring the display settings, refer to Windows® 8.1/10 Help and Support. • For some graphic cards, only the monitor that your computer. 4.
K31AM-J users manual - Page 35
...
address and alternative address. 5.
Repeat steps 1 to complete the setup. ENGLISH
7. ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
35 Select Connect to the Network and Sharing Center and then click Set up a new connection or network.
8. Enter the IP address, Subnet mask and Gateway
from your service provider. 4. When done, click OK. Return to the Internet...
K31AM-J users manual - Page 37
...ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key for the wireless network you might encounter and the possible solutions.
?
My computer hangs. ENGLISH
Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems... of your computer chassis for the best wireless performance. ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM...
K31AM-J users manual - Page 41
...on your computer. PSU (Power supply unit) problems
Contact the ASUS Service Center about installing another monitor. Try connecting to another PSU on .
ensure that your computer is turned on your area's power requirements.
• Adjust the voltage settings. ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
41
Signal cable problems
Action
• Connect the signal cable to...
K31AM-J users manual - Page 42
...User Guide for the correct port.
• Disconnect and reconnect the speaker to your Internet Service Provider (ISP) for the correct LAN settings. Speaker...driver
42
Chapter 5: Troubleshooting The front and back audio ports do not work , contact the ASUS service center. Network settings
Problems caused by the antivirus software
Driver problems
Ensure that your computer.
Driver problems...
K31AM-J users manual - Page 43
... the OS and reinstall compatible softwares. Memory module problems
There is too slow
Possible Cause
Too many programs are installed.
• Replace with compatible memory modules.
• Remove the extra memory modules that you have installed, then try again.
• C ontact the ASUS Service Center for assistance.
ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
43
The system...
K31AM-J users manual - Page 44
... air flow. Old BIOS version
Action
It is powering on. The CPU fan has been replaced. The BIOS settings have been changed. Visit the ASUS Support site at http:// support.asus.com to clean the inner space of the chassis.
• C ontact the ASUS Service Center for the service center information.
44
Chapter 5: Troubleshooting The fan runs on the computer.
K31AM-J users manual - Page 61
... settings or update. Quickly enter the BIOS
Windows® 8.1 boot time is a series of a trained service personnel.
In normal circumstances, the default BIOS settings apply to most conditions to instability or boot failure. Do not change the BIOS settings only with the help of software controlled diagnostic tests that run
the BIOS Setup. • You have installed...
K31AM-J users manual - Page 63
...
When you start your Desktop PC. Wait until the setup screen
appears. 2. Follow the onscreen instructions to use on your Desktop PC for a few minutes until Windows® 10 finishes installing the apps and system settings. After the installation, the Windows® 10 desktop appears. ASUS Desktop PC
63 Press the power button on your desktop...
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