Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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TravelMate 6495T/6495TG/6495Te/8473T/8473TG CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard... 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 BIOS Flash Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 v
TravelMate 6495T/6495TG/6495Te/8473T/8473TG CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard... 1-14 Left View 1-15 Right View 1-16 Base View 1-17 Touchpad Basics 1-18 Keyboard 1-19 Hotkeys 1-21 Special Keys 1-22 Specification Tables 1-26 BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 BIOS Flash Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 v
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module ...
... Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module ...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-30 Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 TravelMate 6495T/6495TG/6495Te/8473T/8473TG Exploded Diagrams 6-4 Main Assembly 6-5 LCD Assembly 6-7 FRU List 6-9 TravelMate 6495T/6495TG/6495Te/8473T/8473TG 7-3 Microsoft Windows 7 Environment Test 8-4 viii
Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 Progress Codes 4-30 Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 TravelMate 6495T/6495TG/6495Te/8473T/8473TG Exploded Diagrams 6-4 Main Assembly 6-5 LCD Assembly 6-7 FRU List 6-9 TravelMate 6495T/6495TG/6495Te/8473T/8473TG 7-3 Microsoft Windows 7 Environment Test 8-4 viii
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... Keys 1-22 Specification Tables 1-26 Computer Specifications 1-26 Processor 1-27 Processor Specifications 1-28 System Memory 1-28 Graphics Controller 1-29 VRAM (Discrete models only 1-29 System BIOS 1-30 Keyboard 1-30 Hard Disk Drive 1-31 Super-Multi Drive 1-32 Card Reader 1-32 1-2
... Keys 1-22 Specification Tables 1-26 Computer Specifications 1-26 Processor 1-27 Processor Specifications 1-28 System Memory 1-28 Graphics Controller 1-29 VRAM (Discrete models only 1-29 System BIOS 1-30 Keyboard 1-30 Hard Disk Drive 1-31 Super-Multi Drive 1-32 Card Reader 1-32 1-2
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...) technology Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57761 controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65...
...) technology Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57761 controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin AC adapter; 65...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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...the D2D Recovery field and make sure it is set to access the BIOS Setup screen. 3. Press F10 to select the Main menu. 4. Follow the onscreen instructions to return your computer. 1. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the ...recovery partition to troubleshoot your computer to factory condition. 1-24 Hardware Specifications and Configurations Press to save settings and close the BIOS Setup screen. 6. This will display the ...
...the D2D Recovery field and make sure it is set to access the BIOS Setup screen. 3. Press F10 to select the Main menu. 4. Follow the onscreen instructions to return your computer. 1. D2D Recovery 0 The Acer Disk to Disk (D2D) recovery function allows you to use the ...recovery partition to troubleshoot your computer to factory condition. 1-24 Hardware Specifications and Configurations Press to save settings and close the BIOS Setup screen. 6. This will display the ...
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and 3.0 ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/...keys Windows logo key Yes Internal and external USB Yes keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.07 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE specification v2.1 SMBIOS reference specification v2.5...
and 3.0 ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/...keys Windows logo key Yes Internal and external USB Yes keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.07 Hardware 4 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE specification v2.1 SMBIOS reference specification v2.5...
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BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Flash Utilities 2-12 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Flash Utilities 2-12 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 2-2
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... prompt appears on the bottom of the screen before making changes to Enabled. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to the parameter values. NOTE: NOTE: Parameter values enclosed in square brackets [ ] can vary depending on the right... area of the screen. System Utilities 2-3 Press Esc to be change. Press F9 to enter the multi-boot menu. System Utilities BIOS Setup Utility 0 This utility is Disabled. If configuration problems occur, the setup utility may need to select an item in the menu screen or ...
... prompt appears on the bottom of the screen before making changes to Enabled. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to the parameter values. NOTE: NOTE: Parameter values enclosed in square brackets [ ] can vary depending on the right... area of the screen. System Utilities 2-3 Press Esc to be change. Press F9 to enter the multi-boot menu. System Utilities BIOS Setup Utility 0 This utility is Disabled. If configuration problems occur, the setup utility may need to select an item in the menu screen or ...
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... System Utilities Hardware Information Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the installed...firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. BIOS Menus 0 This section describes the Phoenix SecureCore BIOS Setup Utility menu tabs. Hardware Information Table 2-1. Actual values can vary depending on the computer model....
... System Utilities Hardware Information Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the installed...firmware version of the system VGA Current keyboard controller version Serial number of the computer's hardware information. BIOS Menus 0 This section describes the Phoenix SecureCore BIOS Setup Utility menu tabs. Hardware Information Table 2-1. Actual values can vary depending on the computer model....
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Figure 2-2. BIOS Main Parameter Description System Time System time expressed in 24-hour format System Date System date Total Memory Video Memory Graphic Mode Total system memory ... feature. System Utilities Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD/YYYY (month/day/year) - - Option: Switchable, Integrated or Discrete 2-5 Table 2-2. BIOS Main.
Figure 2-2. BIOS Main Parameter Description System Time System time expressed in 24-hour format System Date System date Total Memory Video Memory Graphic Mode Total system memory ... feature. System Utilities Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD/YYYY (month/day/year) - - Option: Switchable, Integrated or Discrete 2-5 Table 2-2. BIOS Main.
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... ODD device. Option: Enabled or Disabled Express Card Option to enable the wired LAN device. Disabled Wired LAN Option to enable the express card device. BIOS Main (Continued) Parameter Description Format/Option Quiet Boot Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen Option...
... ODD device. Option: Enabled or Disabled Express Card Option to enable the wired LAN device. Disabled Wired LAN Option to enable the express card device. BIOS Main (Continued) Parameter Description Format/Option Quiet Boot Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen Option...
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... Set HDD Password Option to enable password requirement during system boot Option Clear or Set Clear or Set Clear or Set - - - Resetting the BIOS password may require the user to return the computer to highlight a Set _______ Password parameter and press Enter. Press to its dealer. Enabled or ...drive password Password on Boot Option to set the user or supervisor passwords. 1. System Utilities 2-7 The Set _______ Password dialog box appears. BIOS Security Table 2-3. Security 0 Use this tab to enter the password, three attempts are allowed before system halts. Figure 2-3.
... Set HDD Password Option to enable password requirement during system boot Option Clear or Set Clear or Set Clear or Set - - - Resetting the BIOS password may require the user to return the computer to highlight a Set _______ Password parameter and press Enter. Press to its dealer. Enabled or ...drive password Password on Boot Option to set the user or supervisor passwords. 1. System Utilities 2-7 The Set _______ Password dialog box appears. BIOS Security Table 2-3. Security 0 Use this tab to enter the password, three attempts are allowed before system halts. Figure 2-3.
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... Enter. Press F10 to enable the Password on the screen. 4. Set Supervisor Password 2. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. 2-8 System Utilities Passwords are not case sensitive and the length must not exceed eight alphanumeric characters (A-Z, a-z, 0-9). 3. Characters do not appear on Boot parameter...
... Enter. Press F10 to enable the Password on the screen. 4. Set Supervisor Password 2. NOTE: NOTE: Users can choose to save changes and exit from the BIOS Setup Utility. 2-8 System Utilities Passwords are not case sensitive and the length must not exceed eight alphanumeric characters (A-Z, a-z, 0-9). 3. Characters do not appear on Boot parameter...
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... Password 2. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-6. Set Supervisor Password 2. Press to save changes and exit from the BIOS Setup Utility. The Set _______ Password dialog box appears. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box...
... Password 2. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-6. Set Supervisor Password 2. Press to save changes and exit from the BIOS Setup Utility. The Set _______ Password dialog box appears. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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... list. External USB optical drive 6. External USB bootable device Press to select a device and press F5 or F6 to save changes and exit from the BIOS Setup Utility. Boot 0 Use this tab to boot the operating system. 5. Optical disc drive 3. By default, the computer searches for boot devices in which the...
... list. External USB optical drive 6. External USB bootable device Press to select a device and press F5 or F6 to save changes and exit from the BIOS Setup Utility. Boot 0 Use this tab to boot the operating system. 5. Optical disc drive 3. By default, the computer searches for boot devices in which the...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide
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System Utilities 2-11 Figure 2-9. Close the BIOS Setup Utility without saving the setup changes. Exit 0 Use the Exit tab to save the setup changes. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. BIOS Exit Table 2-4. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility.
System Utilities 2-11 Figure 2-9. Close the BIOS Setup Utility without saving the setup changes. Exit 0 Use the Exit tab to save the setup changes. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. BIOS Exit Table 2-4. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility.
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...to any USB port. 5. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. Copy the "XXXXXXX.FD" file to finish loading BIOS Flash, do not boot system. Release the Fn + Esc keys after POST. NOTE: NOTE: Flash utility has auto execution function. 2-12 System ...contain power to a bootable USB device containing the Crisis Recovery disk files. 3. Turn off the computer. 4. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to run Flash. 1. Rename the BIOS file as "XXXXXXX.FD". 2. Press and hold the Fn + Esc keys (this is used . NOTE:...
...to any USB port. 5. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. Copy the "XXXXXXX.FD" file to finish loading BIOS Flash, do not boot system. Release the Fn + Esc keys after POST. NOTE: NOTE: Flash utility has auto execution function. 2-12 System ...contain power to a bootable USB device containing the Crisis Recovery disk files. 3. Turn off the computer. 4. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to run Flash. 1. Rename the BIOS file as "XXXXXXX.FD". 2. Press and hold the Fn + Esc keys (this is used . NOTE:...
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Example: If using USB HDD to Update BIOS, move USB HDD to update BIOS. Execute to position 1. WinFlash Utility Perform the following to use the WinFlash Utility: 1. Figure 2-10. System Utilities 0 2-13 Press F2 during boot to modify boot priority order. Select Boot Menu to enter Setup Menu. 2. DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Double click the WinFlash executable file. 2. BIOS Boot 3. Insert the USB HDD and reboot computer. 4. Click OK to begin the update.
Example: If using USB HDD to Update BIOS, move USB HDD to update BIOS. Execute to position 1. WinFlash Utility Perform the following to use the WinFlash Utility: 1. Figure 2-10. System Utilities 0 2-13 Press F2 during boot to modify boot priority order. Select Boot Menu to enter Setup Menu. 2. DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Double click the WinFlash executable file. 2. BIOS Boot 3. Insert the USB HDD and reboot computer. 4. Click OK to begin the update.
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Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is generated. (Figure... 2-11) Password Error Status HDD password error code Figure 2-11. Password Encoding 2-14 System Utilities Press Enter to remove the HDD and BIOS passwords. Password Error Status To reset the HDD password: 1. Figure 2-13. Unlock Key Code 3. Open the computer in succession, an error is entered three ...
Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is generated. (Figure... 2-11) Password Error Status HDD password error code Figure 2-11. Password Encoding 2-14 System Utilities Press Enter to remove the HDD and BIOS passwords. Password Error Status To reset the HDD password: 1. Figure 2-13. Unlock Key Code 3. Open the computer in succession, an error is entered three ...