Acer TravelMate 8371 Notebook Series Start Guide
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Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. # Icon 1 Item Battery bay Description Houses the computer's battery pack. 7 Closed front view English # Icon 1 Item Battery Rear view Description Indicates the computer's battery status. 1.
Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. # Icon 1 Item Battery bay Description Houses the computer's battery pack. 7 Closed front view English # Icon 1 Item Battery Rear view Description Indicates the computer's battery status. 1.
Acer TravelMate 8371 Notebook Series Start Guide
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10 Base view English # Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even cooling fan after prolonged use. Note: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal.
10 Base view English # Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even cooling fan after prolonged use. Note: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal.
Acer TravelMate 8371 Notebook Series Start Guide
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The exact configuration of your PC depends on the model purchased. key keyboard • Touchpad pointing device • Acer EasyPort IV connector • Acer Bio-Protection fingerprint reader • 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • USB 2.0 port • External display (VGA) ...• 323.6 (W) x 228 (D) x 26/29.4 (H) mm (12.74 x 8.97 x 1.02/1.10 inches) • 1.65 kg (3.583 lbs.) with 6-cell battery pack* • 1.89 kg (4.13 lbs.) with 9-cell battery pack* • ACPI 3.0 • 48 W 4400 mAh* • 62.16 W 5600 mAh* • 63 W 5600 mAh* • 94 W 8700 mAh* ...
The exact configuration of your PC depends on the model purchased. key keyboard • Touchpad pointing device • Acer EasyPort IV connector • Acer Bio-Protection fingerprint reader • 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • USB 2.0 port • External display (VGA) ...• 323.6 (W) x 228 (D) x 26/29.4 (H) mm (12.74 x 8.97 x 1.02/1.10 inches) • 1.65 kg (3.583 lbs.) with 6-cell battery pack* • 1.89 kg (4.13 lbs.) with 9-cell battery pack* • ACPI 3.0 • 48 W 4400 mAh* • 62.16 W 5600 mAh* • 63 W 5600 mAh* • 94 W 8700 mAh* ...
Acer TravelMate 8371 Series Service Guide
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Table of Contents Machine Disassembly and Replacement 43 General Information 44 Before You Begin 44 Disassembly Procedure Flowchard 45 Removing the Battery Pack 46 Removing the HDD and RAM 47 Remove the Battery 48 Remove keyboard 49 Remove FFC of main board and sub board 50 Remove Panel 55 Disassembling the External Module... Message 69 Intermittent Problems 73 Undetermined Problems 74 Top View 75 Jumper and Connector Locations 75 Bottom View 76 FRU (Field Replaceable Unit) List 77 TravelMate 8371/8331 Exploded Diagram 78 TravelMate 8371/8331 FRU List 81 VIII
Table of Contents Machine Disassembly and Replacement 43 General Information 44 Before You Begin 44 Disassembly Procedure Flowchard 45 Removing the Battery Pack 46 Removing the HDD and RAM 47 Remove the Battery 48 Remove keyboard 49 Remove FFC of main board and sub board 50 Remove Panel 55 Disassembling the External Module... Message 69 Intermittent Problems 73 Undetermined Problems 74 Top View 75 Jumper and Connector Locations 75 Bottom View 76 FRU (Field Replaceable Unit) List 77 TravelMate 8371/8331 Exploded Diagram 78 TravelMate 8371/8331 FRU List 81 VIII
Acer TravelMate 8371 Series Service Guide
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...EDGE (850/900/1800/ 1900 MHz) LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight ...; 323.6 (W) x 228 (D) x 26/29.4 (H) mm (12.74 x 8.97 x 1.02/1.10 inches) 1.65 kg (3.583 lbs.) with 6-cell battery pack Power subsystem ...
...EDGE (850/900/1800/ 1900 MHz) LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight ...; 323.6 (W) x 228 (D) x 26/29.4 (H) mm (12.74 x 8.97 x 1.02/1.10 inches) 1.65 kg (3.583 lbs.) with 6-cell battery pack Power subsystem ...
Acer TravelMate 8371 Series Service Guide
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Num Lock Caps Lock Lights up when Caps Lock is activated. Backup key Launches Acer Backup Management for certain models). Acer PowerSmart key Puts your hands when you use the computer. Charging: The light shows amber when the battery is active. Lights up when Num Lock is activated. 11 Communication key Enables / disables the...
Num Lock Caps Lock Lights up when Caps Lock is activated. Backup key Launches Acer Backup Management for certain models). Acer PowerSmart key Puts your hands when you use the computer. Charging: The light shows amber when the battery is active. Lights up when Num Lock is activated. 11 Communication key Enables / disables the...
Acer TravelMate 8371 Series Service Guide
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...) port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connect to a display device (e.g., external monitor, LCD projector). Rear view No. 1 Icon Item Battery bay Left View Description Houses the computer's battery pack. Ventilation slots USB 2.0 ports Enable the computer to a Kensington-compatible computer security lock. No. 1 2 3 4 5 Icon Item Description Kensington lock slot...
...) port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connect to a display device (e.g., external monitor, LCD projector). Rear view No. 1 Icon Item Battery bay Left View Description Houses the computer's battery pack. Ventilation slots USB 2.0 ports Enable the computer to a Kensington-compatible computer security lock. No. 1 2 3 4 5 Icon Item Description Kensington lock slot...
Acer TravelMate 8371 Series Service Guide
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NOTE: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal. Base view No. 1 Icon Item Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even after cooling fan prolonged use. Chapter 1 11
NOTE: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal. Base view No. 1 Icon Item Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even after cooling fan prolonged use. Chapter 1 11
Acer TravelMate 8371 Series Service Guide
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DVD: Acer Arcade Deluxe has several features and technologies to open a folder browser that shows both individual pictures and folders. NOTE: Turning on Extend Playback Time, will result in four directions. Click Photos to extend battery life while watching DVD movies. Click on it . Slideshow ... on a folder to the Arcade section above sections, you can select whether you wish to view the copyright and vendor information for Acer Arcade Deluxe. or 6-speaker output. You can Rotate, Remove Red Eye, and Auto Fix (optimize the brightness and contrast) pictures ...
DVD: Acer Arcade Deluxe has several features and technologies to open a folder browser that shows both individual pictures and folders. NOTE: Turning on Extend Playback Time, will result in four directions. Click Photos to extend battery life while watching DVD movies. Click on it . Slideshow ... on a folder to the Arcade section above sections, you can select whether you wish to view the copyright and vendor information for Acer Arcade Deluxe. or 6-speaker output. You can Rotate, Remove Red Eye, and Auto Fix (optimize the brightness and contrast) pictures ...
Acer TravelMate 8371 Series Service Guide
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...) 1 (mechanical, Green) Volume up/down/mute (capacitive, blue) Software Item Operation system BIOS Vista InsydeH2O Specification Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) Specification ITE ITE8512F LPC 65W 6 cell 2.2 / 2.6 / 2.8 / 2.9 Chapter 1 31
...) 1 (mechanical, Green) Volume up/down/mute (capacitive, blue) Software Item Operation system BIOS Vista InsydeH2O Specification Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) Specification ITE ITE8512F LPC 65W 6 cell 2.2 / 2.6 / 2.8 / 2.9 Chapter 1 31
Acer TravelMate 8371 Series Service Guide
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LED Status Indicator Item Power Status 1st Battery Status HDD Caps Lock Num Lock Wireless LAN Bluetooth Touch pad on/off 3G Specification 1 (Blue / Orange flash) 1 (Blue / Orange) 1 (Blue) 1 (Blue) 1 (Blue) 1 (Orange) 1 (Blue) 1 (... Kensington Lock Hole (7.5 mm 1 diameter) Specification FAN Item Not Nosie Number as low as possible 1 Specification Physical Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) Specification 323.6 (W) x 228 (D) x 26 / 29.4 (H) mm 23.3 ~ 28.9mm 1.65 kg (3.583 lbs.) with 6-cell...
LED Status Indicator Item Power Status 1st Battery Status HDD Caps Lock Num Lock Wireless LAN Bluetooth Touch pad on/off 3G Specification 1 (Blue / Orange flash) 1 (Blue / Orange) 1 (Blue) 1 (Blue) 1 (Blue) 1 (Orange) 1 (Blue) 1 (... Kensington Lock Hole (7.5 mm 1 diameter) Specification FAN Item Not Nosie Number as low as possible 1 Specification Physical Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) Specification 323.6 (W) x 228 (D) x 26 / 29.4 (H) mm 23.3 ~ 28.9mm 1.65 kg (3.583 lbs.) with 6-cell...
Acer TravelMate 8371 Series Service Guide
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... the bootable diskette. Use the Phlash utility to the bootable diskette. 3. BIOS Flash Utility The BIOS flash memory update is not completely loaded. If the battery pack does not contain enough power to run the Phlash utility. NOTE: Please use the Phlash utility.
... the bootable diskette. Use the Phlash utility to the bootable diskette. 3. BIOS Flash Utility The BIOS flash memory update is not completely loaded. If the battery pack does not contain enough power to run the Phlash utility. NOTE: Please use the Phlash utility.
Acer TravelMate 8371 Series Service Guide
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Unplug the AC adapter and all peripherals. 2. Remove the battery pack. 44 Chapter 3 Turn off the power to the system and all power and signal cables from the system. 3. General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1.
Unplug the AC adapter and all peripherals. 2. Remove the battery pack. 44 Chapter 3 Turn off the power to the system and all power and signal cables from the system. 3. General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1.
Acer TravelMate 8371 Series Service Guide
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Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board LCM module disassembly flow chart I/O Board Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 45 For example, if you must first remove the keyboard, then disassemble the inside assembly frame in that need to remove the system board, you want to be removed during servicing. Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that order.
Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board LCM module disassembly flow chart I/O Board Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 45 For example, if you must first remove the keyboard, then disassemble the inside assembly frame in that need to remove the system board, you want to be removed during servicing. Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that order.
Acer TravelMate 8371 Series Service Guide
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Slide the battery latch then remove the battery. Release the battery lock. 2. Please detach the battery and follow local regulations for disposal. 46 Chapter 3 Removing the Battery Pack 1. NOTE: Battery has been highlighted with the yellow circle as above image shows.
Slide the battery latch then remove the battery. Release the battery lock. 2. Please detach the battery and follow local regulations for disposal. 46 Chapter 3 Removing the Battery Pack 1. NOTE: Battery has been highlighted with the yellow circle as above image shows.
Acer TravelMate 8371 Series Service Guide
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NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Type M2*5(4.5D*0.8T) Number 1 Remove the Battery 5. Remove the screw on RAM cover and remove both of RAM. Remove RTC battery. Please detach the RTC battery and follow local regulations for disposal. 48 Chapter 3 4.
NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Type M2*5(4.5D*0.8T) Number 1 Remove the Battery 5. Remove the screw on RAM cover and remove both of RAM. Remove RTC battery. Please detach the RTC battery and follow local regulations for disposal. 48 Chapter 3 4.
Acer TravelMate 8371 Series Service Guide
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...steps 1 and 2, for correct continuity and installation. 4. Follow the instructions in the test items. 4. Disconnect the power adapter and install the charged battery pack; If the voltage is not correct, go to +20.5V Pin 2: 0V, Ground 1. NOTE: An audible noise from the diagnostics diskette and... first the problem is not corrected, see "Undetermined Problems" on page 59. This helps you suspect a power problem, see "Check the Battery Pack" on page 74. If the operational charge does not work, see the appropriate power supply check in the screen for Current Power Source...
...steps 1 and 2, for correct continuity and installation. 4. Follow the instructions in the test items. 4. Disconnect the power adapter and install the charged battery pack; If the voltage is not correct, go to +20.5V Pin 2: 0V, Ground 1. NOTE: An audible noise from the diagnostics diskette and... first the problem is not corrected, see "Undetermined Problems" on page 59. This helps you suspect a power problem, see "Check the Battery Pack" on page 74. If the operational charge does not work, see the appropriate power supply check in the screen for Current Power Source...
Acer TravelMate 8371 Series Service Guide
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...not replace a non-defective FRU: 1. After you use a discharged battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. If the battery status indicator does not light up , replace the battery pack. Re-install the battery pack. This self-acting pointer movement can occur when a slight, ... movement stops in the computer. Touchpad Check If the touchpad doesn't work, do the following figure. 3. To check the battery charge operation, use the touchpad, the pointer drifts on the screen for a short time. Power off the computer. 2. Remove the...
...not replace a non-defective FRU: 1. After you use a discharged battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. If the battery status indicator does not light up , replace the battery pack. Re-install the battery pack. This self-acting pointer movement can occur when a slight, ... movement stops in the computer. Touchpad Check If the touchpad doesn't work, do the following figure. 3. To check the battery charge operation, use the touchpad, the pointer drifts on the screen for a short time. Power off the computer. 2. Remove the...
Acer TravelMate 8371 Series Service Guide
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...or Auxiliary Input Device Check" on page 58. see "Keyboard or Auxiliary Input Device Check" on page 58. Real Time Clock Error. CMOS Battery Bad. FRU/Action in BIOS Setup Utility. Thermal critical High. BIOS ROM System board DIMM System board DIMM System board 62 Chapter 4 CMOS...situation BIOS will issue 4 short beeps then shut down system, no message will shut down system, not show . Incorrect password is specified. Battery critical LOW. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 58. Index of Error Messages Error Code List...
...or Auxiliary Input Device Check" on page 58. see "Keyboard or Auxiliary Input Device Check" on page 58. Real Time Clock Error. CMOS Battery Bad. FRU/Action in BIOS Setup Utility. Thermal critical High. BIOS ROM System board DIMM System board DIMM System board 62 Chapter 4 CMOS...situation BIOS will issue 4 short beeps then shut down system, no message will shut down system, not show . Incorrect password is specified. Battery critical LOW. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check" on page 58. Index of Error Messages Error Code List...
Acer TravelMate 8371 Series Service Guide
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... the drive is defined with the proper diskette type in BIOS Setup Utility. System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Run "Load Default...board None Chapter 4 63 Check the drive is dead - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. ...
... the drive is defined with the proper diskette type in BIOS Setup Utility. System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Run "Load Default...board None Chapter 4 63 Check the drive is dead - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. ...