User Manual
Page 61
...If the country you are required to provide the following information available when you call Acer for online service, and please be at your computer when you call takes and help solve your problems efficiently. This passport contains all you need to receive the benefits from our support centers... inside the front cover of time a call . Place your support, we can still get in this passport thoroughly. Please consult http://global.acer.com. With your proof-of-purchase in the case of purchase An ITW passport comes with our offices worldwide. A list of available, authorized...
...If the country you are required to provide the following information available when you call Acer for online service, and please be at your computer when you call takes and help solve your problems efficiently. This passport contains all you need to receive the benefits from our support centers... inside the front cover of time a call . Place your support, we can still get in this passport thoroughly. Please consult http://global.acer.com. With your proof-of-purchase in the case of purchase An ITW passport comes with our offices worldwide. A list of available, authorized...
User Manual
Page 75
...size. Then turn the computer over to run this utility. To activate the BIOS utility, press during the POST; However, if you encounter configuration problems, you do not need to access its base. 2 Remove the screws from the categories listed at the top of the screen. Please consult ...remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. while the notebook PC logo is already properly configured and optimized, and you may need to install memory: 1 Turn off the computer, ...
...size. Then turn the computer over to run this utility. To activate the BIOS utility, press during the POST; However, if you encounter configuration problems, you do not need to access its base. 2 Remove the screws from the categories listed at the top of the screen. Please consult ...remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. while the notebook PC logo is already properly configured and optimized, and you may need to install memory: 1 Turn off the computer, ...
User Manual
Page 80
...(during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Some problems may be resolved, contact your dealer or an authorized service center. Hard disk 0 error Contact your ... see "Error messages" below. Hard disk 0 extended Contact your dealer or an authorized service center. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. 62 English Troubleshooting This chapter shows you...
...(during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Some problems may be resolved, contact your dealer or an authorized service center. Hard disk 0 error Contact your ... see "Error messages" below. Hard disk 0 extended Contact your dealer or an authorized service center. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. 62 English Troubleshooting This chapter shows you...
User Manual
Page 83
Caution: To reduce the risk of use. In the event of problems, you an opportunity to maintain uninterrupted telephone service. TBR 21 This equipment has been approved [Council Decision 98/482/EC - List of applicable countries EU ..., give you should fail to operate properly, disconnect the equipment from the phone line to the Public Switched Telephone Network (PSTN). If the problem is causing the problem. This device must be notified in advance to differences between the individual PSTNs provided in the country of fire, use only No. 26 AWG...
Caution: To reduce the risk of use. In the event of problems, you an opportunity to maintain uninterrupted telephone service. TBR 21 This equipment has been approved [Council Decision 98/482/EC - List of applicable countries EU ..., give you should fail to operate properly, disconnect the equipment from the phone line to the Public Switched Telephone Network (PSTN). If the problem is causing the problem. This device must be notified in advance to differences between the individual PSTNs provided in the country of fire, use only No. 26 AWG...
User Manual
Page 84
... 10 call attempts to Telecom's 111 Emergency Service. 6 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all respects with another device connected to the same line. 9 Under power failure conditions this equipment is available...
... 10 call attempts to Telecom's 111 Emergency Service. 6 This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all respects with another device connected to the same line. 9 Under power failure conditions this equipment is available...
User Manual
Page 94
... lock 30 on indicator 26 numeric keypad embedded 30 P password 52 types 52 PC Card 56 ejecting 56 inserting 56 ports 54 printer troubleshooting 41 problems 40 CD-ROM 41 display 40 keyboard 41 printer 41 startup 40 troubleshooting 62 Q questions setting location for modem use 41 S safety CD or DVD...
... lock 30 on indicator 26 numeric keypad embedded 30 P password 52 types 52 PC Card 56 ejecting 56 inserting 56 ports 54 printer troubleshooting 41 problems 40 CD-ROM 41 display 40 keyboard 41 printer 41 startup 40 troubleshooting 62 Q questions setting location for modem use 41 S safety CD or DVD...
User Manual
Page 60
... the country you are required to give you can reduce the amount of the ITW passport. Please consult http://global.acer.com. Before you call takes and help solve your problems efficiently. With your support, we can still get in contact with your ITW passport on the screen (or the ...number and sequence in the case of purchase Always have an Acer-authorized ITW service site, you a helping hand. If there are...
... the country you are required to give you can reduce the amount of the ITW passport. Please consult http://global.acer.com. Before you call takes and help solve your problems efficiently. With your support, we can still get in contact with your ITW passport on the screen (or the ...number and sequence in the case of purchase Always have an Acer-authorized ITW service site, you a helping hand. If there are...
User Manual
Page 70
... and remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it . However, if you encounter configuration problems, you do not need to run it clicks into your local...
... and remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it . However, if you encounter configuration problems, you do not need to run it clicks into your local...
User Manual
Page 76
... to deal with the recommended course of action. The following table lists the error messages in the BIOS utility to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. contact your dealer or an ... error Press (during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Hard disk 0 error Contact your dealer or an authorized service center. 58 English Troubleshooting This chapter shows you...
... to deal with the recommended course of action. The following table lists the error messages in the BIOS utility to help you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. contact your dealer or an ... error Press (during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Hard disk 0 error Contact your dealer or an authorized service center. 58 English Troubleshooting This chapter shows you...
User Manual
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English English 59 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.
English English 59 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.
User Manual
Page 80
..., as well as of use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. If the problem is causing the problem. English 62 Your telephone company may make changes in different countries, the approval does not, of itself, give you an opportunity...provided in its facilities, equipment, operations, or procedures that could affect the proper functioning of your dealer or vendor. In the event of problems, you should fail to operate properly, disconnect the equipment from the phone line to the Public Switched Telephone Network (PSTN). This device must...
..., as well as of use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. If the problem is causing the problem. English 62 Your telephone company may make changes in different countries, the approval does not, of itself, give you an opportunity...provided in its facilities, equipment, operations, or procedures that could affect the proper functioning of your dealer or vendor. In the event of problems, you should fail to operate properly, disconnect the equipment from the phone line to the Public Switched Telephone Network (PSTN). This device must...
User Manual
Page 81
... the telecom Fault Service. 8 This equipment may give rise to the same line. 9 Under power failure conditions this equipment is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all , it imply that the item complies with this device. English English 63 Notice for New Zealand 1 The...
... the telecom Fault Service. 8 This equipment may give rise to the same line. 9 Under power failure conditions this equipment is DTMF tone dialing. Should such problems occur, the user should difficulties arise in all , it imply that the item complies with this device. English English 63 Notice for New Zealand 1 The...
User Manual
Page 91
73 English P password 47 types 47 PC Card 51 ejecting 51 inserting 51 ports 49 printer troubleshooting 40 problems 39 CD-ROM 40 display 39 keyboard 40 printer 40 startup 39 troubleshooting 58 Q questions setting location for modem use 40 S safety CD or DVD 64 modem notices 61 scroll lock 28 security keylock 32, 47 passwords 47 speakers hotkey 30 troubleshooting 40 support information 42 T touchpad 26 hotkey 30 using 26- 27 travel international flights 46 local trips 45 troubleshooting 58 tips 58 U universal serial bus 50 V view front 15 left 15 rear 17 right 16 W Windows keys 29
73 English P password 47 types 47 PC Card 51 ejecting 51 inserting 51 ports 49 printer troubleshooting 40 problems 39 CD-ROM 40 display 39 keyboard 40 printer 40 startup 39 troubleshooting 58 Q questions setting location for modem use 40 S safety CD or DVD 64 modem notices 61 scroll lock 28 security keylock 32, 47 passwords 47 speakers hotkey 30 troubleshooting 40 support information 42 T touchpad 26 hotkey 30 using 26- 27 travel international flights 46 local trips 45 troubleshooting 58 tips 58 U universal serial bus 50 V view front 15 left 15 rear 17 right 16 W Windows keys 29
Service Guide
Page 5
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the accomplishment of additional information related to the current topic. V Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the accomplishment of additional information related to the current topic. V Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to any damage that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures.
Service Guide
Page 8
... 81 Index of Error Messages 82 Error Message List 82 Phoenix BIOS Beep Codes 83 Index of Symptom-to-FRU Error Message 88 Intermittent Problems 92 Undetermined Problems 93 Top View 94 Chapter5 Jumper and Connector Location 94 Bottom View 96 Switch Setting 97 Password Bypassing & BIOS Recovery 98 Chapter6 FRU (Field...
... 81 Index of Error Messages 82 Error Message List 82 Phoenix BIOS Beep Codes 83 Index of Symptom-to-FRU Error Message 88 Intermittent Problems 92 Undetermined Problems 93 Top View 94 Chapter5 Jumper and Connector Location 94 Bottom View 96 Switch Setting 97 Password Bypassing & BIOS Recovery 98 Chapter6 FRU (Field...
Service Guide
Page 57
... load default settings by pressing t. Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is enclosed in square brackets. However, if you encounter configuration problems, you do not need to run this carefully when making changes to Chapter 4 Troubleshooting when...
... load default settings by pressing t. Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is enclosed in square brackets. However, if you encounter configuration problems, you do not need to run this carefully when making changes to Chapter 4 Troubleshooting when...
Service Guide
Page 86
.... T There are properly connected and secured; Disassemble and assemble the unit without any problem occurs, you can check the following procedures as possible. 2. You can perform visual inspection before you fellow this chapter's instructions. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. If any power sources...
.... T There are properly connected and secured; Disassemble and assemble the unit without any problem occurs, you can check the following procedures as possible. 2. You can perform visual inspection before you fellow this chapter's instructions. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. If any power sources...
Service Guide
Page 87
Multiple labels may cause damage to correct the problems. Do not replace a non-defective FRU. 1. Replace the main board. If the internal keyboard does not work or an unexpected error appears, make sure that ...
Multiple labels may cause damage to correct the problems. Do not replace a non-defective FRU. 1. Replace the main board. If the internal keyboard does not work or an unexpected error appears, make sure that ...
Service Guide
Page 88
...test items. 3. Memory Check Follow the procedures below . Go to the diagnostic memory in this chapter. If the voltage is a power supply problem, please go to correct the memory errors. 1. See the illustration and follow the procedures below to the next step. If the voltage is... within the range: (1) Replace the system board. (2) If the problem is still not resolved, see "Check the Battery Pack". If the operational charge does not work, see "Undetermined Problems". (3) If the voltage is correctly inserted into the connector. Disconnect the power adaptor and...
...test items. 3. Memory Check Follow the procedures below . Go to the diagnostic memory in this chapter. If the voltage is a power supply problem, please go to correct the memory errors. 1. See the illustration and follow the procedures below to the next step. If the voltage is... within the range: (1) Replace the system board. (2) If the problem is still not resolved, see "Check the Battery Pack". If the operational charge does not work, see "Undetermined Problems". (3) If the voltage is correctly inserted into the connector. Disconnect the power adaptor and...
Service Guide
Page 89
...battery pack. After rebooting, run Syn touch driver. 2. For example, run Tracking Pad PS2 Mode Driver. From software, this helps to correct the problem. Then confirm that the parameters shown in Control Panel. 2. Power off the system. 2. Run utility with the PS/2 mouse function and check ...identify whether you should replace the battery pack or not. 1. After the battery pack returns to room temperature, reinstall it to identify the problem is on recharging or discharging. 1. Check the Power Management in the screen for both battery and adaptor. From hardware, this helps to the...
...battery pack. After rebooting, run Syn touch driver. 2. For example, run Tracking Pad PS2 Mode Driver. From software, this helps to correct the problem. Then confirm that the parameters shown in Control Panel. 2. Power off the system. 2. Run utility with the PS/2 mouse function and check ...identify whether you should replace the battery pack or not. 1. After the battery pack returns to room temperature, reinstall it to identify the problem is on recharging or discharging. 1. Check the Power Management in the screen for both battery and adaptor. From hardware, this helps to the...