TravelMate 6000/8000 Service Guide
Page 7
... BIOS Utility 32 Information 33 Main 34 Advanced 36 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 Chapter 3 Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46 Disassembly Procedure Flowchart 47 Removing the Battery Pack 50 Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module . .51 Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51 Removing the LCD Module 52 Disassembling the Main Unit 53 Remove the function key board and the keyboard...
... BIOS Utility 32 Information 33 Main 34 Advanced 36 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 Chapter 3 Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46 Disassembly Procedure Flowchart 47 Removing the Battery Pack 50 Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module . .51 Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51 Removing the LCD Module 52 Disassembling the Main Unit 53 Remove the function key board and the keyboard...
TravelMate 6000/8000 Service Guide
Page 8
...-to-FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 Chapter 5 Jumper and Connector Locations 79 Top View 79 Bottom View 81 Clear BIOS Password 81 Chapter 6 FRU (Field Replaceable Unit) List 83 Exploded Diagram 84 TravelMate 6000 Series 100 TravelMate 8000 Series 101 Appendix A Model Definition and Configuration 100 Appendix B Test Compatible Components 103 Microsoft® Windows® XP Pro Environment Test 104 Appendix C Online Support Information 109...
...-to-FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 Chapter 5 Jumper and Connector Locations 79 Top View 79 Bottom View 81 Clear BIOS Password 81 Chapter 6 FRU (Field Replaceable Unit) List 83 Exploded Diagram 84 TravelMate 6000 Series 100 TravelMate 8000 Series 101 Appendix A Model Definition and Configuration 100 Appendix B Test Compatible Components 103 Microsoft® Windows® XP Pro Environment Test 104 Appendix C Online Support Information 109...
TravelMate 6000/8000 Service Guide
Page 9
... or display device that supports S-video input "Automatic LCD dim" feature that automatically decides the best settings for your display and conserves pwer Dual indenpendent display Multimedia T T T T 16-bit high-fidelity AC'97 stereo audio with the user in microphone High-speed optical drive (AcerMedia bay) Connectivity T High-speed fax/data modem port T Ethernet/Fast Ethernet port T Fast infrared wireless communication T Four (4) USB 2.0 (Universal Serial Bus) ports T IEEE 1394 port...
... or display device that supports S-video input "Automatic LCD dim" feature that automatically decides the best settings for your display and conserves pwer Dual indenpendent display Multimedia T T T T 16-bit high-fidelity AC'97 stereo audio with the user in microphone High-speed optical drive (AcerMedia bay) Connectivity T High-speed fax/data modem port T Ethernet/Fast Ethernet port T Fast infrared wireless communication T Four (4) USB 2.0 (Universal Serial Bus) ports T IEEE 1394 port...
TravelMate 6000/8000 Service Guide
Page 24
... (function available if supported by operating system). Turns the display screen backlight off . Fn-F8 Speaker toggle Turns the speakers on and off to save power. Turns the internal touchpad on hot keys. Hot Keys The computer uses hotkey or key combinations to return. To activate hot keys, press and hold the Fn key before pressing the other key in Sleep mode. Fn-F5 Fn-F6 Fn-F7 Display toggle Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected...
... (function available if supported by operating system). Turns the display screen backlight off . Fn-F8 Speaker toggle Turns the speakers on and off to save power. Turns the internal touchpad on hot keys. Hot Keys The computer uses hotkey or key combinations to return. To activate hot keys, press and hold the Fn key before pressing the other key in Sleep mode. Fn-F5 Fn-F6 Fn-F7 Display toggle Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected...
TravelMate 6000/8000 Service Guide
Page 30
... control 2st level cache control Cache scheme control System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A01 Flash ROM 512KB PLCC32-Lead ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification Built-in CPU...
... control 2st level cache control Cache scheme control System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A01 Flash ROM 512KB PLCC32-Lead ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification Built-in CPU...
TravelMate 6000/8000 Service Guide
Page 36
...card reader Keyboard Item Keyboard controller Keyboard vendor & model name Total number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo Panasonic Li-ion 4400 Ah 8 4 cells in series, 2 series in RealTek ALC202 OZ711M3 Specification NS 87591 Darfon 84-/85-/86-key Yes No Note: Internal and external keyboard can not work simultaneously by software specification. Battery Item Vendor & model name Battery Type Pack capacity Number of keypads Windows logo key Internal & external keyboard work simultaneously Controller ATI Mobility RADEON 9700 for TravelMate...
...card reader Keyboard Item Keyboard controller Keyboard vendor & model name Total number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo Panasonic Li-ion 4400 Ah 8 4 cells in series, 2 series in RealTek ALC202 OZ711M3 Specification NS 87591 Darfon 84-/85-/86-key Yes No Note: Internal and external keyboard can not work simultaneously by software specification. Battery Item Vendor & model name Battery Type Pack capacity Number of keypads Windows logo key Internal & external keyboard work simultaneously Controller ATI Mobility RADEON 9700 for TravelMate...
TravelMate 6000/8000 Service Guide
Page 46
... Password is written to HDD only when Supervisor password is set . Option Clear or Set Clear or Set Disabled or Enabled NOTE: When you have to return your notebook computer to save the changes and exit the BIOS Setup Utility. Don't forget your dealer to "Set". 4. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. After setting the password, the computer sets the User Password parameter to reset...
... Password is written to HDD only when Supervisor password is set . Option Clear or Set Clear or Set Disabled or Enabled NOTE: When you have to return your notebook computer to save the changes and exit the BIOS Setup Utility. Don't forget your dealer to "Set". 4. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. After setting the password, the computer sets the User Password parameter to reset...
TravelMate 6000/8000 Service Guide
Page 47
... Confirm New Password field. 4. Use the w and y keys to "Set". 5. Retype the password in the Enter New Password and Confirm New Password fields. Press e. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses u. If the current password entered does not match the actual current password, the screen will display as following. Chapter 2 39 2. Type a password in the Enter New Password...
... Confirm New Password field. 4. Use the w and y keys to "Set". 5. Retype the password in the Enter New Password and Confirm New Password fields. Press e. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses u. If the current password entered does not match the actual current password, the screen will display as following. Chapter 2 39 2. Type a password in the Enter New Password...
TravelMate 6000/8000 Service Guide
Page 76
... IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure...
... IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure...
TravelMate 6000/8000 Service Guide
Page 77
... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
TravelMate 6000/8000 Service Guide
Page 78
...bus hard-disk controllers Jump to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Chapter 4 prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen...
...bus hard-disk controllers Jump to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Chapter 4 prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen...
TravelMate 6000/8000 Service Guide
Page 79
... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
TravelMate 6000/8000 Service Guide
Page 80
... the LCD cable LCD cable LCD Main board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Battery pack AC adapter See if the thermal module is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in Sequence First, plug a monitor to running "Load Default Settings" then reboot the system. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. Next, enter BIOS utility to CRT port...
... the LCD cable LCD cable LCD Main board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Battery pack AC adapter See if the thermal module is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in Sequence First, plug a monitor to running "Load Default Settings" then reboot the system. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. Next, enter BIOS utility to CRT port...
TravelMate 6000/8000 Service Guide
Page 81
... board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Battery pack Main board ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is blocked Main board Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the computer. Microphone cannot work Action in Sequence OS volume control Audio driver Speaker Main board Speaker Main board Audio driver Volume control in Windows XP Main board Power Management...
... board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Battery pack Main board ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is blocked Main board Memory-Related Symptoms Symptom / Error Memory count (size) appears different from the computer. Microphone cannot work Action in Sequence OS volume control Audio driver Speaker Main board Speaker Main board Audio driver Volume control in Windows XP Main board Power Management...
TravelMate 6000/8000 Service Guide
Page 82
... hard disk/CD-ROM drives. USB does not work . External display does not work . Printer driver Printer cable Printer Main board Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Connect AC adapter then check if the system resumes from standby mode LCD cover switch after opening the lid of the portable computer. Hard disk drive Main board The system doesn't resume from Standby/Hibernation mode. Run printer self-test. Touchpad board Main board...
... hard disk/CD-ROM drives. USB does not work . External display does not work . Printer driver Printer cable Printer Main board Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Connect AC adapter then check if the system resumes from standby mode LCD cover switch after opening the lid of the portable computer. Hard disk drive Main board The system doesn't resume from Standby/Hibernation mode. Run printer self-test. Touchpad board Main board...
TravelMate 6000/8000 Service Guide
Page 84
..., electrostatic discharge, or software errors. FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no error is detected, replace the FRU. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If any FRU. 3. When analyzing an intermittent problem, do not replace any error is detected, do...
..., electrostatic discharge, or software errors. FRU replacement should be caused by a variety of reasons that have nothing to verify that there are no error is detected, replace the FRU. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If any FRU. 3. When analyzing an intermittent problem, do not replace any error is detected, do...
TravelMate 6000/8000 Service Guide
Page 119
... external 51 removing 51 Disassembly Battery Pack 48 CD-ROM/DVD-ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 Display 3 DVD-ROM Interface 25 E Error Symptom-to-Spare Part Index 65 Index Index External CD-ROM Drive Check 62 External Diskette Drive Check 62 F Features 1 Flash Utility 43 Floppy Disk removing the 57 FRU (Field Replaceable Unit) List 83 H Hard disk 24 HDD 24 Hot Keys 13 I Indicators 12 Intermittent Problems 76 K Keyboard 28 Keyboard or Auxiliary Input Device Check 62 L L2 cache 22 M Memory...
... external 51 removing 51 Disassembly Battery Pack 48 CD-ROM/DVD-ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 Display 3 DVD-ROM Interface 25 E Error Symptom-to-Spare Part Index 65 Index Index External CD-ROM Drive Check 62 External Diskette Drive Check 62 F Features 1 Flash Utility 43 Floppy Disk removing the 57 FRU (Field Replaceable Unit) List 83 H Hard disk 24 HDD 24 Hot Keys 13 I Indicators 12 Intermittent Problems 76 K Keyboard 28 Keyboard or Auxiliary Input Device Check 62 L L2 cache 22 M Memory...
User's Guide
Page 7
...Special keys Launch Keys Touchpad Touchpad basics Storage Hard disk AcerMedia bay Using software Audio Adjusting the volume DVI(Digital Visual Interface) Power management Moving around with your TravelMate Disconnecting from the desktop Moving around Taking the computer home Traveling with the computer Traveling internationally with the computer Securing your computer Using a computer security lock Using the Smart Card Using passwords 2 Customizing my computer Expanding through options Connectivity options Upgrade options Using system utilities Notebook Manager Launch Manager BIOS Utility vii...
...Special keys Launch Keys Touchpad Touchpad basics Storage Hard disk AcerMedia bay Using software Audio Adjusting the volume DVI(Digital Visual Interface) Power management Moving around with your TravelMate Disconnecting from the desktop Moving around Taking the computer home Traveling with the computer Traveling internationally with the computer Securing your computer Using a computer security lock Using the Smart Card Using passwords 2 Customizing my computer Expanding through options Connectivity options Upgrade options Using system utilities Notebook Manager Launch Manager BIOS Utility vii...
User's Guide
Page 69
... power button to save power. Insert the startup disk you are provided for each one. Connect the AC adapter to recharge the battery pack. • Make sure that may be low and unable to turn the display back on . I pressed the power button and opened the display, but the computer does not start or boot-up. This will diagnose your computer. Press any key to power the computer. Remove or replace...
... power button to save power. Insert the startup disk you are provided for each one. Connect the AC adapter to recharge the battery pack. • Make sure that may be low and unable to turn the display back on . I pressed the power button and opened the display, but the computer does not start or boot-up. This will diagnose your computer. Press any key to power the computer. Remove or replace...
User's Guide
Page 74
.... The following table lists the error messages in alphabetical order together with the recommended course of action. Hard Disk 0 Error Contact your dealer or an authorized service center. Some problems may be solved using the BIOS Utility. Keyboard Interface Error Contact your dealer or an authorized service center. Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center. Error Messages Corrective Action CMOS Battery Bad Contact your dealer...
.... The following table lists the error messages in alphabetical order together with the recommended course of action. Hard Disk 0 Error Contact your dealer or an authorized service center. Some problems may be solved using the BIOS Utility. Keyboard Interface Error Contact your dealer or an authorized service center. Keyboard Error or No Keyboard Connected Contact your dealer or an authorized service center. Error Messages Corrective Action CMOS Battery Bad Contact your dealer...