TravelMate 4720/4320 User Guide
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... Document Format (PDF) and comes preloaded on how your computer can help you use Adobe Reader, access the Help and Support menu. The printed User's Guide introduces you for making an Acer notebook your choice for the location of guides: First off To turn on page 15 for meeting your mobile computing needs. See "Front view" on the computer, simply press and release the power button below the LCD screen...
... Document Format (PDF) and comes preloaded on how your computer can help you use Adobe Reader, access the Help and Support menu. The printed User's Guide introduces you for making an Acer notebook your choice for the location of guides: First off To turn on page 15 for meeting your mobile computing needs. See "Front view" on the computer, simply press and release the power button below the LCD screen...
TravelMate 4720/4320 User Guide
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... lock 36 Audio 37 Adjusting the volume 37 Using the system utilities 38 Acer BiopProtect (manufacturing option) 38 Acer GridVista (dual-display compatible) 39 Launch Manager 40 Norton Internet Security 41 NTI Shadow 42 Frequently asked questions 43 Requesting service 46 International Travelers Warranty (ITW) 46 Before you call 46 Battery pack 47 Battery pack characteristics 47 Maximizing the battery's life 47 Installing and removing the battery pack 48 Charging the battery...
... lock 36 Audio 37 Adjusting the volume 37 Using the system utilities 38 Acer BiopProtect (manufacturing option) 38 Acer GridVista (dual-display compatible) 39 Launch Manager 40 Norton Internet Security 41 NTI Shadow 42 Frequently asked questions 43 Requesting service 46 International Travelers Warranty (ITW) 46 Before you call 46 Battery pack 47 Battery pack characteristics 47 Maximizing the battery's life 47 Installing and removing the battery pack 48 Charging the battery...
TravelMate 4720/4320 User Guide
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Expanding through options 57 Connectivity options 57 Fax/data modem 57 Built-in network feature 58 Fast Infrared (FIR) 58 Universal Serial Bus (USB) 59 IEEE 1394 port 59 PC Card slot 60 Installing memory 61 BIOS utility 61 Boot sequence 61 Enable disk-to-disk recovery 62 Password 62 Using software 62 Playing DVD movies 62 Acer eRecovery Management 63 Create backup 63 Burn backup disc 64 Restore and recovery 64 Troubleshooting 65 Troubleshooting tips 65 Error messages 65 Regulations and safety notices...
Expanding through options 57 Connectivity options 57 Fax/data modem 57 Built-in network feature 58 Fast Infrared (FIR) 58 Universal Serial Bus (USB) 59 IEEE 1394 port 59 PC Card slot 60 Installing memory 61 BIOS utility 61 Boot sequence 61 Enable disk-to-disk recovery 62 Password 62 Using software 62 Playing DVD movies 62 Acer eRecovery Management 63 Create backup 63 Burn backup disc 64 Restore and recovery 64 Troubleshooting 65 Troubleshooting tips 65 Error messages 65 Regulations and safety notices...
TravelMate 4720/4320 User Guide
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... (RJ-11) port Description Enable the computer to a phone line. Connects to stay cool, even after prolonged use. button PC Card slot Accepts one Type II PC Card. 3 Two USB 2.0 Connect to USB 2.0 devices (e.g., USB ports mouse, USB camera). 4 S-Video/TV-out Connects to a television or display device (NTSC/PAL) port with S-video input. 5 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 6 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 7 DC-in jack Connects to an AC adapter. 19 Right...
... (RJ-11) port Description Enable the computer to a phone line. Connects to stay cool, even after prolonged use. button PC Card slot Accepts one Type II PC Card. 3 Two USB 2.0 Connect to USB 2.0 devices (e.g., USB ports mouse, USB camera). 4 S-Video/TV-out Connects to a television or display device (NTSC/PAL) port with S-video input. 5 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 6 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 7 DC-in jack Connects to an AC adapter. 19 Right...
TravelMate 4720/4320 User Guide
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... Acer FingerNav 4-way control function (manufacturing option) Seamless touchpad pointing device with 4-way scroll button (manufacturing option) 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys Easy-launch buttons: Empowering Key, Internet, email, user-progammable Productivity keys: Lock, Presentation, Sync Front-access communication switches: WLAN and Bluetooth® Two built-in Acer 3DSonic stereo speakers Intel® High Definition Audio support Built-in microphone...
... Acer FingerNav 4-way control function (manufacturing option) Seamless touchpad pointing device with 4-way scroll button (manufacturing option) 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys Easy-launch buttons: Empowering Key, Internet, email, user-progammable Productivity keys: Lock, Presentation, Sync Front-access communication switches: WLAN and Bluetooth® Two built-in Acer 3DSonic stereo speakers Intel® High Definition Audio support Built-in microphone...
TravelMate 4720/4320 User Guide
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... are using on . Nothing appears on an external monitor. Press the display toggle hotkey + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in the external USB floppy drive? Resolutions lower than this native resoution, the screen expands to fill the computer display. I turned on the power, but the computer does not start or boot up the "Display Properties...
... are using on . Nothing appears on an external monitor. Press the display toggle hotkey + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in the external USB floppy drive? Resolutions lower than this native resoution, the screen expands to fill the computer display. I turned on the power, but the computer does not start or boot up the "Display Properties...
TravelMate 4720/4320 User Guide
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... the instructions on screen to complete the process. Burn backup disc Using the Burn Disc page of Acer eRecovery Management, you can burn the factory default image, a user backup image, the current system configuration, or an application backup image to CD or DVD. 1 Press + or select Acer eRecovery Management from the Empowering Technology toolbar to start Acer eRecovery Management. 2 Switch to the restore and recovery page by selecting the Burn Disc button. 3 Select the type of backup (factory default, user...
... the instructions on screen to complete the process. Burn backup disc Using the Burn Disc page of Acer eRecovery Management, you can burn the factory default image, a user backup image, the current system configuration, or an application backup image to CD or DVD. 1 Press + or select Acer eRecovery Management from the Empowering Technology toolbar to start Acer eRecovery Management. 2 Switch to the restore and recovery page by selecting the Burn Disc button. 3 Select the type of backup (factory default, user...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... Fingerprint Board 73 Removing the LED Indicators Board 74 Remove the Daughter Board 75 Removing the Mainboard 77 Removing the Modem Board 78 Removing the Bluetooth Board 79 Removing the Speaker Modules 80 LCD Module Disassembly Process 82 LCD Module Disassembly Flowchart 82 Removing the LCD Bezel 83 Removing the Inverter Board 84 Removing the LCD with Brackets 85 Removing the LCD Brackets 87 Removing the LCD Module Hinges 89 Removing the Antennas 90 Removing the Microphone 91 Chapter 4 Troubleshooting 93 System Check Procedures 94 External CD/DVD-ROM Drive...
... Fingerprint Board 73 Removing the LED Indicators Board 74 Remove the Daughter Board 75 Removing the Mainboard 77 Removing the Modem Board 78 Removing the Bluetooth Board 79 Removing the Speaker Modules 80 LCD Module Disassembly Process 82 LCD Module Disassembly Flowchart 82 Removing the LCD Bezel 83 Removing the Inverter Board 84 Removing the LCD with Brackets 85 Removing the LCD Brackets 87 Removing the LCD Module Hinges 89 Removing the Antennas 90 Removing the Microphone 91 Chapter 4 Troubleshooting 93 System Check Procedures 94 External CD/DVD-ROM Drive...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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...-45) port Connect to an AC adapter. 6 Chapter 1 Optical drive eject button Emergency eject hole USB 2.0 port 5-in jack Connects to a Kensington-compatible computer security lock. Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Left View # Icon 1 2 3 4 5 6 7 Item Kensington lock slot Optical drive Optical disk access indicator Description Connects to a display device (e.g., external monitor, LCD projector). Internal optical drive; accepts CDs or DVDs Lights up when the optical drive is turned off. External display (VGA) port DC-in -1 card reader Ejects...
...-45) port Connect to an AC adapter. 6 Chapter 1 Optical drive eject button Emergency eject hole USB 2.0 port 5-in jack Connects to a Kensington-compatible computer security lock. Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Left View # Icon 1 2 3 4 5 6 7 Item Kensington lock slot Optical drive Optical disk access indicator Description Connects to a display device (e.g., external monitor, LCD projector). Internal optical drive; accepts CDs or DVDs Lights up when the optical drive is turned off. External display (VGA) port DC-in -1 card reader Ejects...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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...BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card Standard 1995 (PCMCIA 3.0 Compliant Device), IrDA 1.0, HD audio, WfM 2.0, Preboot Execution Environment 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC2002/2005 compliant, Intel Enhanced SpeedStep Technology, Intel DPST support, ASF 2.0, TPM v1.2, AHCI support, iAMT 2.5 System Memory Item Memory controller DIMM socket number Supports maximum memory size Supports DIMM type Supports...
...BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card Standard 1995 (PCMCIA 3.0 Compliant Device), IrDA 1.0, HD audio, WfM 2.0, Preboot Execution Environment 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC2002/2005 compliant, Intel Enhanced SpeedStep Technology, Intel DPST support, ASF 2.0, TPM v1.2, AHCI support, iAMT 2.5 System Memory Item Memory controller DIMM socket number Supports maximum memory size Supports DIMM type Supports...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... 56 K RJ11 Specification Foxconn T60H928.01 Bluetooth 2.0 Mini USB Keyboard and Input Devices Item Keyboard controller Model name Features Specification Winbond WPC8768L Acer FineTouch keyboard 5-degree curve, 88-/89- key, inverted "T" cursor layout, 2.5 mm (minimum) key travel, touchpad pointing device with 4-way scroll button or Acer BioProtect fingerprint reader supporting Acer Finger Nav 4-way control function, hotkey controls, embedded numeric keypad, multi-language support, three easylaunch buttons, three productivity keys, and two front-access communication switches 34 Chapter 1
... 56 K RJ11 Specification Foxconn T60H928.01 Bluetooth 2.0 Mini USB Keyboard and Input Devices Item Keyboard controller Model name Features Specification Winbond WPC8768L Acer FineTouch keyboard 5-degree curve, 88-/89- key, inverted "T" cursor layout, 2.5 mm (minimum) key travel, touchpad pointing device with 4-way scroll button or Acer BioProtect fingerprint reader supporting Acer Finger Nav 4-way control function, hotkey controls, embedded numeric keypad, multi-language support, three easylaunch buttons, three productivity keys, and two front-access communication switches 34 Chapter 1
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Description Type of this system. Serial number of HDD installed on the primary IDE channel. Version number of the system. The hard disk drive or optical drive model name...
... -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Description Type of this system. Serial number of HDD installed on the primary IDE channel. Version number of the system. The hard disk drive or optical drive model name...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... User Password Is Secondary MAS.Disk Status Set Supervisor Password Set User Password Set Secondary MAS.Disk Password Password on Boot: [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Indicates whether a hard disc drive password has been assigned. Option Clear or Set Clear or Set Clear or HDD Password Set Disabled or Enabled Chapter 2 43 Press Enter to remove HDD/BIOS Password. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: Refer to "Remove HDD/BIOS...
... User Password Is Secondary MAS.Disk Status Set Supervisor Password Set User Password Set Secondary MAS.Disk Password Password on Boot: [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. Indicates whether a hard disc drive password has been assigned. Option Clear or Set Clear or Set Clear or HDD Password Set Disabled or Enabled Chapter 2 43 Press Enter to remove HDD/BIOS Password. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: Refer to "Remove HDD/BIOS...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Description Save changes made and close the BIOS setup. Setup Defaults are using low-speed memory chips or other kinds of resources consumption. Loads the default settings for all changes made in the BIOS setup. 46 Chapter 2 Discards all BIOS setup parameters. Exit Menu Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific...
... Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Description Save changes made and close the BIOS setup. Setup Defaults are using low-speed memory chips or other kinds of resources consumption. Loads the default settings for all changes made in the BIOS setup. 46 Chapter 2 Discards all BIOS setup parameters. Exit Menu Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... Chapter 3 See "Removing the Express Dummy Card" on page 63. 9. See "Removing the Middle Cover" on page 52. 4. Color Silver Torque 1.6 kgf-cm Removing the LED Indicators Board 1. See "Removing the CPU Heatsink Module" on page 60. 6. See "Removing the Fan Module" on page 61. 7. Detach the fingerprint board. See "Removing the LCD Module" on page 64. 10. See "Removing the Keyboard" on page 67. 11. See "Removing the CPU" on page...
... Chapter 3 See "Removing the Express Dummy Card" on page 63. 9. See "Removing the Middle Cover" on page 52. 4. Color Silver Torque 1.6 kgf-cm Removing the LED Indicators Board 1. See "Removing the CPU Heatsink Module" on page 60. 6. See "Removing the Fan Module" on page 61. 7. Detach the fingerprint board. See "Removing the LCD Module" on page 64. 10. See "Removing the Keyboard" on page 67. 11. See "Removing the CPU" on page...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... "Removing the Fan Module" on page 51. 2. Torque 1.6 kgf-cm 14. See "Removing the Lower Cover" on page 62. 8. See "Removing the CPU" on page 53. 5. See "Removing the Keyboard" on page 67. See "Removing the LCD Module" on page 64. 10. Remove the screw (G) on page 63. 9. Disconnect the LED board cable from the board. Remove the Daughter Board 1. See "Removing the Middle Cover" on the LED indicators board. See "Removing the SD Dummy Card...
... "Removing the Fan Module" on page 51. 2. Torque 1.6 kgf-cm 14. See "Removing the Lower Cover" on page 62. 8. See "Removing the CPU" on page 53. 5. See "Removing the Keyboard" on page 67. See "Removing the LCD Module" on page 64. 10. Remove the screw (G) on page 63. 9. Disconnect the LED board cable from the board. Remove the Daughter Board 1. See "Removing the Middle Cover" on the LED indicators board. See "Removing the SD Dummy Card...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
... devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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... (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Chapter 4 prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup...
... (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Chapter 4 prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Reconnect the inverter board Inverter board Mainboard Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on page 95. Battery pack Power adapter Hard disc drive & battery connection board Mainboard Power source (battery pack and power adapter). Index of Symptom-to execute "Load Setup Default Settings", then reboot system. LCD inverter ID LCD cable ...
Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Reconnect the inverter board Inverter board Mainboard Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on page 95. Battery pack Power adapter Hard disc drive & battery connection board Mainboard Power source (battery pack and power adapter). Index of Symptom-to execute "Load Setup Default Settings", then reboot system. LCD inverter ID LCD cable ...
TravelMate 4320/4720 and Extensa 4220/4620 Service Guide
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...Sequence Enter BIOS Setup Utility to Disk (S4)" on page 44. LCD cover switch Mainboard Remove battery pack and let it cool for 2 hours. Hard disk connection board Hard disk drive Mainboard See "Save to Enabled. Printer driver Printer cable Printer Mainboard Ensure the "Serial Port" in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 44. Refresh battery (continue use battery until power off, then charge battery). The system doesn't resume from hibernation mode. Battery pack Mainboard Reconnect hard disk/CD-ROM drives. Power Management...
...Sequence Enter BIOS Setup Utility to Disk (S4)" on page 44. LCD cover switch Mainboard Remove battery pack and let it cool for 2 hours. Hard disk connection board Hard disk drive Mainboard See "Save to Enabled. Printer driver Printer cable Printer Mainboard Ensure the "Serial Port" in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 44. Refresh battery (continue use battery until power off, then charge battery). The system doesn't resume from hibernation mode. Battery pack Mainboard Reconnect hard disk/CD-ROM drives. Power Management...