Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-22 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for SHELL 2-23 DMI Tool Utilities 2-26 LAN EEPROM Utilities 2-31 CHAPTER 3 System Disassembly and Assembly Recommended Equipment 3-5 Pre-disassembly...
... Hardware Specifications Features 1-3 Quick Specification 1-3 Chassis Specification 1-7 Motherboard Specification 1-10 System Tour 1-15 M/B Placement 1-20 Jumper Setting 1-22 Block Diagram 1-23 CHAPTER 2 System Utilities CMOS Setup Utility 2-3 Entering CMOS setup 2-4 Navigating Through the Setup Utility 2-4 BIOS Setup Utility 2-5 AMI UEFI BIOS Flash SOP for DOS 2-15 AMI UEFI BIOS Flash SOP for Windows 2-19 AMI UEFI BIOS Flash SOP for SHELL 2-23 DMI Tool Utilities 2-26 LAN EEPROM Utilities 2-31 CHAPTER 3 System Disassembly and Assembly Recommended Equipment 3-5 Pre-disassembly...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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CHAPTER 4 Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-10 Calibration SOP of control board 4-11 Debug Card information 4-19 Converter board setup 4-20 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ3170/AZ3171 Exploded Diagrams 6-4 FRU List 6-6 1-iii
CHAPTER 4 Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-10 Calibration SOP of control board 4-11 Debug Card information 4-19 Converter board setup 4-20 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5-4 Setting Jumper 5-4 CHAPTER 6 FRU List AZ3170/AZ3171 Exploded Diagrams 6-4 FRU List 6-6 1-iii
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Integrated 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD combo SuperMulti Communication 0 WLAN: 802.11 b/g/n Wi-Fi CERTIFIED LAN: Gigabit Ethernet WPAN: Bluetooth 2.1 + EDR Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial) ...
... Integrated 2.5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD combo SuperMulti Communication 0 WLAN: 802.11 b/g/n Wi-Fi CERTIFIED LAN: Gigabit Ethernet WPAN: Bluetooth 2.1 + EDR Webcam: 1.3 MP stand-alone webcam with 1280 x 1024 resolution TV-tuner 0 Acer TV-tuner options: Hybrid TV-tuner supporting worldwide dual DVB-T (Digital Video Broadcasting-Terrestrial) ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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...;N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations 1-7 bootable) 1 mini B-CAS Card Reader (push-push; push-pull; JP SKU only) LCD signal source selection (from MB or HDMI in port) Rear I /O Connector 0 2 USB 3.0 Ports 2 audio jacks...
...;N/A Number of 3.5" Drive Bay 0 N/A Number of Total Add-in Slot 0 3 slots Control and Indicator 0 1 dual color LED for mounting 190*230mm2 motherboard Power Supply Mounting Feature 0 External power adapter Hardware Specifications and Configurations 1-7 bootable) 1 mini B-CAS Card Reader (push-push; push-pull; JP SKU only) LCD signal source selection (from MB or HDMI in port) Rear I /O Connector 0 2 USB 3.0 Ports 2 audio jacks...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... DIMM support 1GB to test with Acer monitor with HDMI port in AVLC. 1 HDMI-in 2 same memory size DDR III memory module On-Board Graphic Solution 0 HD Graphics Support Support for Cool'n'Quiet via FID/VID change. Support for AMD PowerNow! Dual Graphcis technology HDMI outpout is the reference, please propose your Hardware Specifications and Configurations 1-11...
... DIMM support 1GB to test with Acer monitor with HDMI port in AVLC. 1 HDMI-in 2 same memory size DDR III memory module On-Board Graphic Solution 0 HD Graphics Support Support for Cool'n'Quiet via FID/VID change. Support for AMD PowerNow! Dual Graphcis technology HDMI outpout is the reference, please propose your Hardware Specifications and Configurations 1-11...
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...;Audio device should meet Microsoft Windows Professional and Windows 7 latest logo requirement LAN 0 Controller: Realtek RTL8111E-VL Gigabit Ethernet controller Port: 1 x RJ45 rear port from Gigabit Ethernet Design Criteria: Should be worked under 10/100/1000Mbs environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: AMD A75 FCH Ports Quantity...
...;Audio device should meet Microsoft Windows Professional and Windows 7 latest logo requirement LAN 0 Controller: Realtek RTL8111E-VL Gigabit Ethernet controller Port: 1 x RJ45 rear port from Gigabit Ethernet Design Criteria: Should be worked under 10/100/1000Mbs environment Reserved disable function on both hardware and BIOS side, Default is enabled USB 0 Controller: AMD A75 FCH Ports Quantity...
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... All On-board Connectors List 0 Rear I/O connectors 1 HDMI-in port 1 HDMI-out port 4 USB 2.0 ports 1 RJ45 LAN port 1 DC power jack Side I/O connectors 1 MS/SD/MMC card reader connector 1 B-Cas card reader connector (BOM option; CPU/System VRD Monitor System Ambient Temp Monitor CPU Temp H61 PCH bridge temperature Fan Speed: Monitor CPU fan speed ...
... All On-board Connectors List 0 Rear I/O connectors 1 HDMI-in port 1 HDMI-out port 4 USB 2.0 ports 1 RJ45 LAN port 1 DC power jack Side I/O connectors 1 MS/SD/MMC card reader connector 1 B-Cas card reader connector (BOM option; CPU/System VRD Monitor System Ambient Temp Monitor CPU Temp H61 PCH bridge temperature Fan Speed: Monitor CPU fan speed ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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... Degree PCI-E x16 Slot(Support ATX Graphic Cards, single slot) 3 5x2Pin USB2.0 Header (Touch/Camera/BT) 1 14Pin Front Panel (Power SW/Power LED/HDD LED/Wifi LED) 1 4Pin CPU with SAMRT Fan Controller 1 4Pin System with Smart Fan Controller 1 2Pin digital mic-in 1 3Pin Clear CMOS Header (with VGA card and connect video signal to MB (optional) 1 HDMI In Connector (refer to right diagram, support HDMI-in w/i Video/Audio...
... Degree PCI-E x16 Slot(Support ATX Graphic Cards, single slot) 3 5x2Pin USB2.0 Header (Touch/Camera/BT) 1 14Pin Front Panel (Power SW/Power LED/HDD LED/Wifi LED) 1 4Pin CPU with SAMRT Fan Controller 1 4Pin System with Smart Fan Controller 1 2Pin digital mic-in 1 3Pin Clear CMOS Header (with VGA card and connect video signal to MB (optional) 1 HDMI In Connector (refer to right diagram, support HDMI-in w/i Video/Audio...
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... 3D scalar connector 8 Key Pad (reserved) 9 CPU fan CPU fan connector 10 SATA PWR 11 Front Panel Front Panel connector 12 Bluetooth 13 Touch Panel Touch Panel connector 14 IR 15 Speaker Speaker connector 16 BIOS_WP 17 Clear CMOS Clear CMOS connector 19 Battery RTC battery 18 SATA0-2 20 SPI 21 LPC LPC header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Hardware Specifications and Configurations 1-21 Table...
... 3D scalar connector 8 Key Pad (reserved) 9 CPU fan CPU fan connector 10 SATA PWR 11 Front Panel Front Panel connector 12 Bluetooth 13 Touch Panel Touch Panel connector 14 IR 15 Speaker Speaker connector 16 BIOS_WP 17 Clear CMOS Clear CMOS connector 19 Battery RTC battery 18 SATA0-2 20 SPI 21 LPC LPC header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Hardware Specifications and Configurations 1-21 Table...
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... run the CMOS Setup Utility, make changes to as "BIOS", "Setup", or "Setup utility" in your system. Before you close the Setup. These values may be the same those found in this utility. You will be retained when power is turned off. The screen shots used in this case, the system cannot retain configuration values in a battery-backed nonvolatile memory called the complementary metal- The system reboots immediately after you run this guide. CMOS setup...
... run the CMOS Setup Utility, make changes to as "BIOS", "Setup", or "Setup utility" in your system. Before you close the Setup. These values may be the same those found in this utility. You will be retained when power is turned off. The screen shots used in this case, the system cannot retain configuration values in a battery-backed nonvolatile memory called the complementary metal- The system reboots immediately after you run this guide. CMOS setup...
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... of the system. System Serial Number Serial number of BIOS installed on the system. Memory Total size of the system. Product Name Product name of system memory installed on the system. Asset Tag Number Asset Tag number of CPU installed on the system. System Time Set the Time. System Utilities 2-5 Use Tab to switch between Tim elements. Processor Intel series, Core Frequency and Count of this system. BIOS Setup Utility 0 Main 0 Table...
... of the system. System Serial Number Serial number of BIOS installed on the system. Memory Total size of the system. Product Name Product name of system memory installed on the system. Asset Tag Number Asset Tag number of CPU installed on the system. System Time Set the Time. System Utilities 2-5 Use Tab to switch between Tim elements. Processor Intel series, Core Frequency and Count of this system. BIOS Setup Utility 0 Main 0 Table...
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... Intel XD Bit System Utilities Description Intel EIST (Enhanced Intel Speed Step Technology) function support. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) Options Disabled/Enabled Disabled/Enabled 2-7 Enables or disables BIOS to display error beeps or messages during USB device enumeration. Advanced -> Advanced Chipset Configuration Options N/A N/A N/A Off/On Disabled/Enabled 0 0 Table 2-3. SATA Port (AHCI Port) 1 information. Selects power on state for...
... Intel XD Bit System Utilities Description Intel EIST (Enhanced Intel Speed Step Technology) function support. XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) Options Disabled/Enabled Disabled/Enabled 2-7 Enables or disables BIOS to display error beeps or messages during USB device enumeration. Advanced -> Advanced Chipset Configuration Options N/A N/A N/A Off/On Disabled/Enabled 0 0 Table 2-3. SATA Port (AHCI Port) 1 information. Selects power on state for...
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Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Parameter Supervisor Password: Description Information only. Options Not Installed/Installed Not Installed/Installed [Press Enter] System Utilities 2-11 User Password: Information only. Security 0 Table 2-7.
Change Supervisor Password Valid Keys: (1)a-z (A-Z) non case sensitive. (2)0, 1-9 (3)11 special keys 4)Key pad: 0-9 support and */-+. (5 special keys) (5)Only support scan code. Parameter Supervisor Password: Description Information only. Options Not Installed/Installed Not Installed/Installed [Press Enter] System Utilities 2-11 User Password: Information only. Security 0 Table 2-7.
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... Enter] Disabled/Enabled Boot Options 0 Table 2-8. All setup items will be cleared. Table 2-7. Display this item if onboard SATA mode is installed. If clear supervisor password, user password should also be view-only except user password item if login with user password, the hot key F9 (load default settings) is IDE mode. Enabled/Disabled Boot Sector Virus Protection. Hide this item if onboard SATA mode is also not available to change BIOS settings. Parameter Boot Priority Order Description Set Boot Priority. 2-12 Options System Utilities Parameter Change User Password...
... Enter] Disabled/Enabled Boot Options 0 Table 2-8. All setup items will be cleared. Table 2-7. Display this item if onboard SATA mode is installed. If clear supervisor password, user password should also be view-only except user password item if login with user password, the hot key F9 (load default settings) is IDE mode. Enabled/Disabled Boot Sector Virus Protection. Hide this item if onboard SATA mode is also not available to change BIOS settings. Parameter Boot Priority Order Description Set Boot Priority. 2-12 Options System Utilities Parameter Change User Password...
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... from available Network Drives. Halt On function. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Specifies the Boot Device Priority sequence from available Optical Disk Drives. Enabled/Disabled Quiet Boot option. Default set as [EFI...
... from available Network Drives. Halt On function. Options EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN EFI Device/Hard Disk/CD&DVD/Removable Device/LAN [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Press Enter] Disabled/Enabled All Errors/No Errors/All, but Keyboard System Utilities 2-13 Specifies the Boot Device Priority sequence from available Optical Disk Drives. Enabled/Disabled Quiet Boot option. Default set as [EFI...
Acer Aspire Z3170 and Z3171 Desktop Service Guide
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...;Check if the power cable is not evident, continue with System Internal Inspection. Refer to recreate the failure by running the diagnostic tests or repeating the same operation. 3. Troubleshooting 4-3 Verify the symptoms by attempting to System External Inspection. Obtain as much detailed information as possible about the problem. 2. Non-Acer products, prototype cards, or modified options can indicate the malfunction. Make sure that...
...;Check if the power cable is not evident, continue with System Internal Inspection. Refer to recreate the failure by running the diagnostic tests or repeating the same operation. 3. Troubleshooting 4-3 Verify the symptoms by attempting to System External Inspection. Obtain as much detailed information as possible about the problem. 2. Non-Acer products, prototype cards, or modified options can indicate the malfunction. Make sure that...
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... video card is not working, its BIOS may be corrupt. Processor jump to BootBlock to the end user. BIOS damaged Symptom: One long beep, then one long beep. Table 4-1. Beep codes will be something is wrong with just accessing the memory (ie the motherboard has a problem). Memory not installed or memory error Symptom: Continuous one short beep. Description: System is not accessible, or its memory is OK. Description: CMOS checksum error. Beep codes are used when an error...
... video card is not working, its BIOS may be corrupt. Processor jump to BootBlock to the end user. BIOS damaged Symptom: One long beep, then one long beep. Table 4-1. Beep codes will be something is wrong with just accessing the memory (ie the motherboard has a problem). Memory not installed or memory error Symptom: Continuous one short beep. Description: System is not accessible, or its memory is OK. Description: CMOS checksum error. Beep codes are used when an error...
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... or option ROMs from add-in debugging problems that may appear on system configuration. SEC Status Codes 0 Table 4-2. Reset type detection (soft/hard). Checkpoint share very useful in aiding software developers or technicians in PCI devices. The following table describes the type of checkpoints that occur during the bootblock initialization portion of the screen during POST. The BIOS outputs checkpoints throughout boot-block and Power-On Self Test (POST...
... or option ROMs from add-in debugging problems that may appear on system configuration. SEC Status Codes 0 Table 4-2. Reset type detection (soft/hard). Checkpoint share very useful in aiding software developers or technicians in PCI devices. The following table describes the type of checkpoints that occur during the bootblock initialization portion of the screen during POST. The BIOS outputs checkpoints throughout boot-block and Power-On Self Test (POST...
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... ASL (see ASL Status Codes section below) Memory Installed CPU post-memory initialization is started Post-Memory North Bridge initialization (North Bridge module specific) Post-Memory North Bridge initialization (North Bridge module specific) Troubleshooting 4-7 Table 4-2. Configuring memory Memory initialization (other). Cache initialization CPU post-memory initialization. Application Processor(s) (AP) initialization CPU post-memory initialization. Boot Strap Processor (BSP) selection CPU post-memory initialization. System Management Mode (SMM) initialization Post-Memory North Bridge...
... ASL (see ASL Status Codes section below) Memory Installed CPU post-memory initialization is started Post-Memory North Bridge initialization (North Bridge module specific) Post-Memory North Bridge initialization (North Bridge module specific) Troubleshooting 4-7 Table 4-2. Configuring memory Memory initialization (other). Cache initialization CPU post-memory initialization. Application Processor(s) (AP) initialization CPU post-memory initialization. Boot Strap Processor (BSP) selection CPU post-memory initialization. System Management Mode (SMM) initialization Post-Memory North Bridge...
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Put the BIOS.ROM (like P01-A0) to enter BIOS setup menu when you will be executed. (you see the logo and message 6. Press to a bootable USB memory key (Disk on Key,DOK). 2. ENTER and exit. (Recovery completed.) 4-10 Troubleshooting Install the DOK to boot the system. 4. Press power button to the system 3. Wait it compeled 8. The BIOS recovery function will head a long beep and one short beep) 5. Press Proceed with flash update start recovery. 7. BIOS Recovery 0 1.
Put the BIOS.ROM (like P01-A0) to enter BIOS setup menu when you will be executed. (you see the logo and message 6. Press to a bootable USB memory key (Disk on Key,DOK). 2. ENTER and exit. (Recovery completed.) 4-10 Troubleshooting Install the DOK to boot the system. 4. Press power button to the system 3. Wait it compeled 8. The BIOS recovery function will head a long beep and one short beep) 5. Press Proceed with flash update start recovery. 7. BIOS Recovery 0 1.