Service Guide
Page 5
... the display cover so you can see the status of the computer while the cover is activated Hot Keys The computer employs hot keys or key combinations to access most of the hotkeys and their functions. Standby Media Activity Battery Charge Caps Lock Num Lock Lights when the computer enters Standby mode. Lights when the battery is being charged. Hot Key Fn-F1 Icon Function Hot key help Description Displays a list of the computer's controls like screen contrast and brightness, volume output and the BIOS setup utility . Chapter...
... the display cover so you can see the status of the computer while the cover is activated Hot Keys The computer employs hot keys or key combinations to access most of the hotkeys and their functions. Standby Media Activity Battery Charge Caps Lock Num Lock Lights when the computer enters Standby mode. Lights when the battery is being charged. Hot Key Fn-F1 Icon Function Hot key help Description Displays a list of the computer's controls like screen contrast and brightness, volume output and the BIOS setup utility . Chapter...
Service Guide
Page 6
... screen brightness. 1-4 EXTENSA 700/710 Service Guide Press any key to return. Standby Hibernation Display toggle Screen blank Touchpad on/ off to resume. Press any key to return. Turns the internal touchpad on and off . Hot Key Fn-F2 Fn-F3 Fn-F4 Fn-F5 Fn-F6 Fn-F7 Fn-F8 Fn-↑ Fn-↓ Fn-→ Fn-← Icon Function Setup Description Accesses the notebook configuration utility. Switches display output between the display screen, external monitor...
... screen brightness. 1-4 EXTENSA 700/710 Service Guide Press any key to return. Standby Hibernation Display toggle Screen blank Touchpad on/ off to resume. Press any key to return. Turns the internal touchpad on and off . Hot Key Fn-F2 Fn-F3 Fn-F4 Fn-F5 Fn-F6 Fn-F7 Fn-F8 Fn-↑ Fn-↓ Fn-→ Fn-← Icon Function Setup Description Accesses the notebook configuration utility. Switches display output between the display screen, external monitor...
Service Guide
Page 15
... Support modem protocol Modem connector type Modem connector location Specification V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line RJ11 Back side Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Specification M38867 API 84-/85-/88-key Yes Yes FDD Item Specification Vendor & model name D353F3(MISUMI) Floppy Disk Specifications Media...
... Support modem protocol Modem connector type Modem connector location Specification V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line RJ11 Back side Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Specification M38867 API 84-/85-/88-key Yes Yes FDD Item Specification Vendor & model name D353F3(MISUMI) Floppy Disk Specifications Media...
Service Guide
Page 18
... inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is turned on. Specification IBM ITSV50D2 Hitachi TX34D62 12.1 13.3 TFT SVGA (800x600) 262,144 colors TFT XGA (1024x768) 1-16 EXTENSA 700/710 Service Guide Avoid touching the DC-AC inverter area while the system unit is also responsible for the control of LCD brightness. DC...
... inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is turned on. Specification IBM ITSV50D2 Hitachi TX34D62 12.1 13.3 TFT SVGA (800x600) 262,144 colors TFT XGA (1024x768) 1-16 EXTENSA 700/710 Service Guide Avoid touching the DC-AC inverter area while the system unit is also responsible for the control of LCD brightness. DC...
Service Guide
Page 22
... LCD is connected, it becomes the boot display; Speaker: Enables or disables the internal speakers on boot-up . If an external display device (e.g., monitor) is the boot display. When set to access the Boot Device Priority submenu. You can override this by toggling Fn-F8 during computer operation. Hard Disk 0 [3253MB] CD-ROM/ATAPI Device [CD-ROM] Boot Device Priority Speaker: [Enabled] Boot Display Device: [Auto] Mic-In/Lin-in: [Line-In] System memory: 32 MB Video Memory: 2 MB CPU Type Pentium II CPU Speed 266 MHz VGA BIOS...
... LCD is connected, it becomes the boot display; Speaker: Enables or disables the internal speakers on boot-up . If an external display device (e.g., monitor) is the boot display. When set to access the Boot Device Priority submenu. You can override this by toggling Fn-F8 during computer operation. Hard Disk 0 [3253MB] CD-ROM/ATAPI Device [CD-ROM] Boot Device Priority Speaker: [Enabled] Boot Display Device: [Auto] Mic-In/Lin-in: [Line-In] System memory: 32 MB Video Memory: 2 MB CPU Type Pentium II CPU Speed 266 MHz VGA BIOS...
Service Guide
Page 24
.../710 Service Guide Advanced BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction. Serial Port: Base I/O address: Interrupt: Parallel Port: Mode: Base I /O address of the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I /O address: Interrupt: [Enabled] [3F8] [IRQ 4] [Enabled] [ECP] [378] [IRQ 7] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter...
.../710 Service Guide Advanced BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction. Serial Port: Base I/O address: Interrupt: Parallel Port: Mode: Base I /O address of the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I /O address: Interrupt: [Enabled] [3F8] [IRQ 4] [Enabled] [ECP] [378] [IRQ 7] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter...
Service Guide
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... mode. Security BIOS Setup Utility Main Advanced Security Power Saving Exit User Password Is: Disabled Supervisor Password Is: Disabled Set User Password Set Supervisor Password [Enter] [Enter] Password on boot: Password check during resume: [Enabled] [Disabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit User Password is When set , this password protects the computer and this Setup Utility from unauthorized entry. Options: Disabled or Enabled Set Supervisor Password When set , this password protects...
... mode. Security BIOS Setup Utility Main Advanced Security Power Saving Exit User Password Is: Disabled Supervisor Password Is: Disabled Set User Password Set Supervisor Password [Enter] [Enter] Password on boot: Password check during resume: [Enabled] [Disabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit User Password is When set , this password protects the computer and this Setup Utility from unauthorized entry. Options: Disabled or Enabled Set Supervisor Password When set , this password protects...
Service Guide
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... making a presentation on your computer. Power Saving BIOS Setup Utility Main Advanced Security Power Saving Exit Heuristic Power Management [Enabled] Display Always On [Disabled] Battery Low Suspend: Resume On Alarm: Resume Time: Date: [Enabled] [Disabled] [00:00:00] [00/00/0000] Wake On LAN: [Disabled] Battery Low Warning Beep: [Enabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit Heuristic Power Management Enables or disables heuristic power management...
... making a presentation on your computer. Power Saving BIOS Setup Utility Main Advanced Security Power Saving Exit Heuristic Power Management [Enabled] Display Always On [Disabled] Battery Low Suspend: Resume On Alarm: Resume Time: Date: [Enabled] [Disabled] [00:00:00] [00/00/0000] Wake On LAN: [Disabled] Battery Low Warning Beep: [Enabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit Heuristic Power Management Enables or disables heuristic power management...
Service Guide
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... for the period 2-8 EXTENSA 700/710 Service Guide Heuristic Power Management This computer has a built-in the current session and reloads their factory-default values. The problem with this is determined by most computers are idle for the display, hard disk, and other devices. Save Changes Saves any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to provide maximum power conservation and maximum...
... for the period 2-8 EXTENSA 700/710 Service Guide Heuristic Power Management This computer has a built-in the current session and reloads their factory-default values. The problem with this is determined by most computers are idle for the display, hard disk, and other devices. Save Changes Saves any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to provide maximum power conservation and maximum...
Service Guide
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... display cover • When the computer is about to enter the power-saving mode. In this state, the power supplied to the hard disk is reduced to [ENABLED]. There is one necessary condition for these devices. These include audio, serial ports, floppy drive and parallel port. The hard disk returns to normal once the computer accesses it means the operating system will not allow the computer to enter Hibernation mode (e.g., during a battery...
... display cover • When the computer is about to enter the power-saving mode. In this state, the power supplied to the hard disk is reduced to [ENABLED]. There is one necessary condition for these devices. These include audio, serial ports, floppy drive and parallel port. The hard disk returns to normal once the computer accesses it means the operating system will not allow the computer to enter Hibernation mode (e.g., during a battery...
Service Guide
Page 30
... active pointing device (internal or external, PS/2 or serial) • Have the Resume Timer set to [ENABLED]. • Invoked by the operating system power saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key, it means the operating system will not allow the computer to enter the power-saving mode. 2-10 EXTENSA 700/710 Service Guide To leave Standby mode and return to [ENABLED...
... active pointing device (internal or external, PS/2 or serial) • Have the Resume Timer set to [ENABLED]. • Invoked by the operating system power saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key, it means the operating system will not allow the computer to enter the power-saving mode. 2-10 EXTENSA 700/710 Service Guide To leave Standby mode and return to [ENABLED...
Service Guide
Page 32
To update the time and date, reboot the computer. APM should be enabled to further reduce power consumption. Use APM whenever possible. 2-12 EXTENSA 700/710 Service Guide Advanced Power Management greatly prolongs battery life. Note: If you enable heuristic power management in Setup without degrading performance. Advanced Power Management This computer supports the APM standard designed to avoid this problem. APM is a power-management approach defined jointly by default), the system time...
To update the time and date, reboot the computer. APM should be enabled to further reduce power consumption. Use APM whenever possible. 2-12 EXTENSA 700/710 Service Guide Advanced Power Management greatly prolongs battery life. Note: If you enable heuristic power management in Setup without degrading performance. Advanced Power Management This computer supports the APM standard designed to avoid this problem. APM is a power-management approach defined jointly by default), the system time...
Service Guide
Page 47
... problems). "Checking the Installed Devices List". No beep or error codes are displayed. Chapter 4 4-1 POST beeps, but no error codes are indicated. Other symptoms (such as possible. 2. The configuration is not the same as the installed devices. "Running the Diagnostics". Use the customer-reported symptoms and go to re-create the failure by running the diagnostic test or by attempting to "Symptom-toSpare Part Index". Verify...
... problems). "Checking the Installed Devices List". No beep or error codes are displayed. Chapter 4 4-1 POST beeps, but no error codes are indicated. Other symptoms (such as possible. 2. The configuration is not the same as the installed devices. "Running the Diagnostics". Use the customer-reported symptoms and go to re-create the failure by running the diagnostic test or by attempting to "Symptom-toSpare Part Index". Verify...
Service Guide
Page 52
Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of the total power remaining when installed in the computer. If the reinstalled battery pack is not correct, go to room temperature. This protects the battery pack from the AC Adapter does not always indicate a defect. Do the following : • Replace the Main board. • If the problem is...
Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of the total power remaining when installed in the computer. If the reinstalled battery pack is not correct, go to room temperature. This protects the battery pack from the AC Adapter does not always indicate a defect. Do the following : • Replace the Main board. • If the problem is...
Service Guide
Page 54
... a hardware device, e.g., the amount of the message that the BIOS can also help you make changes in the "Spare Part/Action" columns. Others may indicate a problem with a device, such as the way it has been configured. Hard disk driver 4. Do not replace a nondefective Spare Part. If a Spare Part replacement did not solve the problem, put the original part back in BIOS Setup Utility. 3. Unlock external keyboard 4-8 EXTENSA 700/710 Service Guide The most likely cause is a list of memory installed. "Load Setup Defaults...
... a hardware device, e.g., the amount of the message that the BIOS can also help you make changes in the "Spare Part/Action" columns. Others may indicate a problem with a device, such as the way it has been configured. Hard disk driver 4. Do not replace a nondefective Spare Part. If a Spare Part replacement did not solve the problem, put the original part back in BIOS Setup Utility. 3. Unlock external keyboard 4-8 EXTENSA 700/710 Service Guide The most likely cause is a list of memory installed. "Load Setup Defaults...
Service Guide
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... Monitor type does not match CMOS - Run SETUP to reconfigure System time, then reboot system. 1. Main board 1. Main board 1. Backup battery(RTC) 2. Go to reconfigure System, then reboot system. 3. Main board Chapter 4 4-9 run Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS 02B0 Diskette driver A error 02B2 Incorrect Drive A type - Run "Load Setup Defaults" in BIOS Setup Utility. 2. BIOS ROM...
... Monitor type does not match CMOS - Run SETUP to reconfigure System time, then reboot system. 1. Main board 1. Main board 1. Backup battery(RTC) 2. Go to reconfigure System, then reboot system. 3. Main board Chapter 4 4-9 run Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS 02B0 Diskette driver A error 02B2 Incorrect Drive A type - Run "Load Setup Defaults" in BIOS Setup Utility. 2. BIOS ROM...
Service Guide
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...battery (RTC) 3. Diskette Driver 3. Hard Disk 4. Main board No Beep Symptoms Symptom / Error No beep, power-on indicator on, and a blank LCD not POST Spare Part / Action in BIOS Setup Utility. 2. IMM (CPU board) 3. Main board 1. Run "Load Setup Defaults" in Sequence 1. Main board 1. IMM (CPU board) 5. Run "Load Setup Defaults" in BIOS Setup Utility. 2. Run "Load Setup Defaults" in BIOS Setup Utility. 2. Enter Setup and see if fixed disk and drive A: are properly identified. 2. Main board 4-10 EXTENSA 700/710 Service Guide DIMM 2. IMM (CPU board) 3. BIOS ROM...
...battery (RTC) 3. Diskette Driver 3. Hard Disk 4. Main board No Beep Symptoms Symptom / Error No beep, power-on indicator on, and a blank LCD not POST Spare Part / Action in BIOS Setup Utility. 2. IMM (CPU board) 3. Main board 1. Run "Load Setup Defaults" in Sequence 1. Main board 1. IMM (CPU board) 5. Run "Load Setup Defaults" in BIOS Setup Utility. 2. Run "Load Setup Defaults" in BIOS Setup Utility. 2. Enter Setup and see if fixed disk and drive A: are properly identified. 2. Main board 4-10 EXTENSA 700/710 Service Guide DIMM 2. IMM (CPU board) 3. BIOS ROM...
Service Guide
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... load setup default settings, then reboot system. 2. Remove battery pack and let it cool for 2 hours. 2. Battery 4. Device 4. LCD cover switch 2. DC/DC & charge board 5. Refresh battery (continue use battery until power off, then charge battery). 3. System configuration does not match the installed devices. Fan 3. Reseat CD-ROM/DVD module. 1. Hard Disk/CD-ROM/DVD drive connector 2. Main board 1. Main board Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly Print problems. Serial or parallel port device problems. Spare Part / Action...
... load setup default settings, then reboot system. 2. Remove battery pack and let it cool for 2 hours. 2. Battery 4. Device 4. LCD cover switch 2. DC/DC & charge board 5. Refresh battery (continue use battery until power off, then charge battery). 3. System configuration does not match the installed devices. Fan 3. Reseat CD-ROM/DVD module. 1. Hard Disk/CD-ROM/DVD drive connector 2. Main board 1. Main board Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly Print problems. Serial or parallel port device problems. Spare Part / Action...
Service Guide
Page 60
..., replace the Spare Part shown by the computer. Battery pack e. PC Cards 4. LCD assembly c. electrostatic discharge, or software errors. If no more errors exist. Power off the computer. 2. Remove or disconnect all attached devices are supported by the Spare Part code. CPU card 4-14 EXTENSA 700/710 Service Guide If any Spare Part. 3. Non-Acer devices b. CD-ROM h. Spare Part replacement should be considered only when a recurring problem exists. Devices attached to verify that the power supply being used...
..., replace the Spare Part shown by the computer. Battery pack e. PC Cards 4. LCD assembly c. electrostatic discharge, or software errors. If no more errors exist. Power off the computer. 2. Remove or disconnect all attached devices are supported by the Spare Part code. CPU card 4-14 EXTENSA 700/710 Service Guide If any Spare Part. 3. Non-Acer devices b. CD-ROM h. Spare Part replacement should be considered only when a recurring problem exists. Devices attached to verify that the power supply being used...
Service Guide
Page 61
... or to set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the LCD Panel ID: 1. Follow the steps blew to see the program execution process. Note: Make sure the new ID code you replace a LCD with the LCD brand and type. Note: If LCD cannot display after change ID code, make sure you write a wrong ID into inverter, just reboot and re...
... or to set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the LCD Panel ID: 1. Follow the steps blew to see the program execution process. Note: Make sure the new ID code you replace a LCD with the LCD brand and type. Note: If LCD cannot display after change ID code, make sure you write a wrong ID into inverter, just reboot and re...
