Service Guide
Page 5
... enters Standby mode. Lights when the battery is active. Lights when the floppy drive, hard disk or CD-ROM drive (or other media bay module) is being charged. Lights when Caps Lock is activated Lights when Numeric Lock is on. Hot Key Fn-F1 Icon Function Hot key help Description Displays a list of the computer while the cover is closed. Icon Function Power Description Lights when the computer is activated Hot Keys The computer employs hot keys or key combinations to access most of the computer's controls like screen...
... enters Standby mode. Lights when the battery is active. Lights when the floppy drive, hard disk or CD-ROM drive (or other media bay module) is being charged. Lights when Caps Lock is activated Lights when Numeric Lock is on. Hot Key Fn-F1 Icon Function Hot key help Description Displays a list of the computer while the cover is closed. Icon Function Power Description Lights when the computer is activated Hot Keys The computer employs hot keys or key combinations to access most of the computer's controls like screen...
Service Guide
Page 6
... the computer in Hibernation mode (if PHDISK, the hibernation utility, is installed, valid and enabled). Standby Hibernation Display toggle Screen blank Touchpad on/ off . Increases the screen brightness. Puts the computer in Standby mode. Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. mutes the sound. Contrast up Contrast down Decreases the screen brightness. 1-4 EXTENSA 700/710 Service Guide Decreases the screen contrast (available only for models with SCC...
... the computer in Hibernation mode (if PHDISK, the hibernation utility, is installed, valid and enabled). Standby Hibernation Display toggle Screen blank Touchpad on/ off . Increases the screen brightness. Puts the computer in Standby mode. Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. mutes the sound. Contrast up Contrast down Decreases the screen brightness. 1-4 EXTENSA 700/710 Service Guide Decreases the screen contrast (available only for models with SCC...
Service Guide
Page 15
... Support modem protocol Modem connector type Modem connector location Specification V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line RJ11 Back side Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Specification M38867 API 84-/85-/88-key Yes Yes FDD Item Specification Vendor & model name D353F3(MISUMI) Floppy Disk Specifications Media...
... Support modem protocol Modem connector type Modem connector location Specification V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line RJ11 Back side Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously Specification M38867 API 84-/85-/88-key Yes Yes FDD Item Specification Vendor & model name D353F3(MISUMI) Floppy Disk Specifications Media...
Service Guide
Page 18
...) LCD Item Vendor & model name Hitachi SX31S002 Mechanical Specifications LCD display area 12.1 (diagonal, inch) Display technology STN Resolution SVGA (800x600) Support colors - Specification IBM ITSV50D2 Hitachi TX34D62 12.1 13.3 TFT SVGA (800x600) 262,144 colors TFT XGA (1024x768) 1-16 EXTENSA 700/710 Service Guide Avoid touching the DC-AC inverter area while the system unit is also responsible for the control of LCD brightness.
...) LCD Item Vendor & model name Hitachi SX31S002 Mechanical Specifications LCD display area 12.1 (diagonal, inch) Display technology STN Resolution SVGA (800x600) Support colors - Specification IBM ITSV50D2 Hitachi TX34D62 12.1 13.3 TFT SVGA (800x600) 262,144 colors TFT XGA (1024x768) 1-16 EXTENSA 700/710 Service Guide Avoid touching the DC-AC inverter area while the system unit is also responsible for the control of LCD brightness.
Service Guide
Page 22
.../710 Service Guide Options: 1.44 MB, 3½" or Disabled. If an external display device (e.g., monitor) is the boot display. When set to access the Boot Device Priority submenu. Hard Disk 0 [3253MB] CD-ROM/ATAPI Device [CD-ROM] Boot Device Priority Speaker: [Enabled] Boot Display Device: [Auto] Mic-In/Lin-in: [Line-In] System memory: 32 MB Video Memory: 2 MB CPU Type Pentium II CPU Speed 266 MHz VGA BIOS Version: V1.12.000.R01J BIOS Version: V1.0 R00M2F F1 Help Select Item Change Values F9 Setup Defaults...
.../710 Service Guide Options: 1.44 MB, 3½" or Disabled. If an external display device (e.g., monitor) is the boot display. When set to access the Boot Device Priority submenu. Hard Disk 0 [3253MB] CD-ROM/ATAPI Device [CD-ROM] Boot Device Priority Speaker: [Enabled] Boot Display Device: [Auto] Mic-In/Lin-in: [Line-In] System memory: 32 MB Video Memory: 2 MB CPU Type Pentium II CPU Speed 266 MHz VGA BIOS Version: V1.12.000.R01J BIOS Version: V1.0 R00M2F F1 Help Select Item Change Values F9 Setup Defaults...
Service Guide
Page 24
... only 2-4 EXTENSA 700/710 Service Guide Options: IRQ4, IRQ10, IRQ11 or IRQ 3 Parallel Port: Mode: Sets the operation mode of the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I /O address: Interrupt: [Enabled] [3F8] [IRQ 4] [Enabled] [ECP] [378] [IRQ 7] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit Serial Port: Enables or disabled the serial port. Advanced BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items...
... only 2-4 EXTENSA 700/710 Service Guide Options: IRQ4, IRQ10, IRQ11 or IRQ 3 Parallel Port: Mode: Sets the operation mode of the serial port. Options: Enabled or DisabledBase I/O address: Base I/O address Sets the I /O address: Interrupt: [Enabled] [3F8] [IRQ 4] [Enabled] [ECP] [378] [IRQ 7] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit Serial Port: Enables or disabled the serial port. Advanced BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items...
Service Guide
Page 25
... enabled, you need to enter this Setup Utility from unauthorized entry. Options: Enabled or Disabled Password check during resume: [Enabled] [Disabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit User Password is enabled, you need to continue operation. Options: Disabled or Enabled Password on boot: Enables password entry on boot Password on boot and/or Password check during Resume is When set the Supervisor Password. Options: Disabled or Enabled Chapter 2 2-5 Options: Disabled or Enabled Set...
... enabled, you need to enter this Setup Utility from unauthorized entry. Options: Enabled or Disabled Password check during resume: [Enabled] [Disabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10 Save and Exit User Password is enabled, you need to continue operation. Options: Disabled or Enabled Password on boot: Enables password entry on boot Password on boot and/or Password check during Resume is When set the Supervisor Password. Options: Disabled or Enabled Chapter 2 2-5 Options: Disabled or Enabled Set...
Service Guide
Page 26
... information on power management modes Options: Enabled or Disabled Display Always On When enabled, the computer display is valid. Power Saving BIOS Setup Utility Main Advanced Security Power Saving Exit Heuristic Power Management [Enabled] Display Always On [Disabled] Battery Low Suspend: Resume On Alarm: Resume Time: Date: [Enabled] [Disabled] [00:00:00] [00/00/0000] Wake On LAN: [Disabled] Battery Low Warning Beep: [Enabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10...
... information on power management modes Options: Enabled or Disabled Display Always On When enabled, the computer display is valid. Power Saving BIOS Setup Utility Main Advanced Security Power Saving Exit Heuristic Power Management [Enabled] Display Always On [Disabled] Battery Low Suspend: Resume On Alarm: Resume Time: Date: [Enabled] [Disabled] [00:00:00] [00/00/0000] Wake On LAN: [Disabled] Battery Low Warning Beep: [Enabled] F1 Help Esc Exit Select Item Select Menu Change Values F9 Setup Defaults Enter Select Sub-Menu F10...
Service Guide
Page 28
... following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to set inactivity time-out values for the display, hard disk, and other devices. all without your battery life. System activity refers to conserve energy. Get Default Values Resets all parameters to the way you use your computer. Each of these devices in order to any changes made in heuristic power management unit that no timers to the serial and parallel ports, and video memory. With...
... following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to set inactivity time-out values for the display, hard disk, and other devices. all without your battery life. System activity refers to conserve energy. Get Default Values Resets all parameters to the way you use your computer. Each of these devices in order to any changes made in heuristic power management unit that no timers to the serial and parallel ports, and video memory. With...
Service Guide
Page 29
... system activity • Closing the display cover • When the computer is about to enter Hibernation mode (e.g., during a battery low condition), but does not enter Standby mode after pressing the Standby hot key, it . If you press a key or move the touchpad or external mouse. The hard disk returns to a brighter level. Standby Mode The computer consumes very low power in your computer also power down to save power. There...
... system activity • Closing the display cover • When the computer is about to enter Hibernation mode (e.g., during a battery low condition), but does not enter Standby mode after pressing the Standby hot key, it . If you press a key or move the touchpad or external mouse. The hard disk returns to a brighter level. Standby Mode The computer consumes very low power in your computer also power down to save power. There...
Service Guide
Page 30
...; Open the display cover • Experience an incoming PC card modem event Hibernation Mode In Hibernation mode, all system information onto the hard disk before it means the operating system will not allow the computer to enter the power-saving mode. 2-10 EXTENSA 700/710 Service Guide To leave Standby mode and return to normal mode: • Press any key • Move the active pointing device (internal or external, PS/2 or serial) •...
...; Open the display cover • Experience an incoming PC card modem event Hibernation Mode In Hibernation mode, all system information onto the hard disk before it means the operating system will not allow the computer to enter the power-saving mode. 2-10 EXTENSA 700/710 Service Guide To leave Standby mode and return to normal mode: • Press any key • Move the active pointing device (internal or external, PS/2 or serial) •...
Service Guide
Page 32
... designed to avoid this problem. An increasing number of software packages support APM to take advantage of its power-saving features and allows greater system availability without APM installed and enabled (true by Microsoft and Intel. Use APM whenever possible. 2-12 EXTENSA 700/710 Service Guide APM should be enabled to further reduce power consumption. Advanced Power Management greatly prolongs battery life. To update the time and...
... designed to avoid this problem. An increasing number of software packages support APM to take advantage of its power-saving features and allows greater system availability without APM installed and enabled (true by Microsoft and Intel. Use APM whenever possible. 2-12 EXTENSA 700/710 Service Guide APM should be enabled to further reduce power consumption. Advanced Power Management greatly prolongs battery life. To update the time and...
Service Guide
Page 47
...; Troubleshooting C h a p t e r 4 Use the following table with the verified symptom to determine which page to go to -Spare Part Index", and then use the No Beep Symptoms table. No beep or error codes are displayed. Symptoms cannot be re-created (intermittent problems). NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. POST beeps, but no error codes are indicated. Chapter...
...; Troubleshooting C h a p t e r 4 Use the following table with the verified symptom to determine which page to go to -Spare Part Index", and then use the No Beep Symptoms table. No beep or error codes are displayed. Symptoms cannot be re-created (intermittent problems). NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. POST beeps, but no error codes are indicated. Chapter...
Service Guide
Page 52
... to the next section. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of the total power remaining when installed in the computer. Reinstall the battery pack. If the voltage is within the range, do the following : 4-6 EXTENSA 700/710 Service Guide If the battery status indicator does not turn on , replace the battery pack. with this condition the...
... to the next section. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of the total power remaining when installed in the computer. Reinstall the battery pack. If the voltage is within the range, do the following : 4-6 EXTENSA 700/710 Service Guide If the battery status indicator does not turn on , replace the battery pack. with this condition the...
Service Guide
Page 54
..., enter Setup and install Setup defaults or correct the error Numeric error Codes Symptom / Error 0200 Failure Fixed Disk 0211 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked - Unlock external keyboard 4-8 EXTENSA 700/710 Service Guide If no codes are explanations of them display information about a hardware device, e.g., the amount of the message that the BIOS can also help you make changes in POST or system operation. Reseat Hard disk driver. 2. Some of them occur during POST. Main board 1. Go to -Spare Part...
..., enter Setup and install Setup defaults or correct the error Numeric error Codes Symptom / Error 0200 Failure Fixed Disk 0211 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked - Unlock external keyboard 4-8 EXTENSA 700/710 Service Guide If no codes are explanations of them display information about a hardware device, e.g., the amount of the message that the BIOS can also help you make changes in POST or system operation. Reseat Hard disk driver. 2. Some of them occur during POST. Main board 1. Go to -Spare Part...
Service Guide
Page 55
... the proper diskette type in Setup 2. Replace and run SETUP 02D0 System cache error - BIOS ROM 2. Replace backup battery(RTC) and Run SETUP to "Diskette Drive Checkout". 1. IMM (CPU board) 2. DIMM 3. run Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS 02B0 Diskette driver A error 02B2 Incorrect Drive A type - Main board 1. Backup battery(RTC) 2. Check the drive is defined with...
... the proper diskette type in Setup 2. Replace and run SETUP 02D0 System cache error - BIOS ROM 2. Replace backup battery(RTC) and Run SETUP to "Diskette Drive Checkout". 1. IMM (CPU board) 2. DIMM 3. run Setup 0251 System CMOS checksum bad Default configuration used 0260 System timer error 0270 Real time clock error 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS 02B0 Diskette driver A error 02B2 Incorrect Drive A type - Main board 1. Backup battery(RTC) 2. Check the drive is defined with...
Service Guide
Page 56
... / Error No beep, power-on indicator on, and a blank LCD not POST Spare Part / Action in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 1. BIOS ROM 2. Diskette Driver 3. Ensure every connector correctly 2. DIMM 2. Reseat IMM (CPU board) 4. DIMM 2. Main board Error Messages Symptom / Error Device Address Conflict Allocation Error for: device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found Spare Part / Action in Sequence 1. DIMM 3. Main board 4-10 EXTENSA 700/710 Service Guide...
... / Error No beep, power-on indicator on, and a blank LCD not POST Spare Part / Action in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 1. BIOS ROM 2. Diskette Driver 3. Ensure every connector correctly 2. DIMM 2. Reseat IMM (CPU board) 4. DIMM 2. Main board Error Messages Symptom / Error Device Address Conflict Allocation Error for: device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found Spare Part / Action in Sequence 1. DIMM 3. Main board 4-10 EXTENSA 700/710 Service Guide...
Service Guide
Page 59
... Part / Action in this list and the problem remains, see "Undetermined Problems". Remove battery pack and let it cool for 2 hours. 2. DC/DC & charge board 5. USB does not work correctly. Printer driver 3. System configuration does not match the installed devices. Hard disk 3. Enter BIOS Utility to do with a hardware defect, such as: cosmic radiation, Chapter 4 4-13 Run printer self-test. 2. Device driver 2. Keyboard (if control is from the keyboard) 2. Main board 1. Printer cable 4. Device 4. Intermittent Problems Intermittent system hang problems...
... Part / Action in this list and the problem remains, see "Undetermined Problems". Remove battery pack and let it cool for 2 hours. 2. DC/DC & charge board 5. USB does not work correctly. Printer driver 3. System configuration does not match the installed devices. Hard disk 3. Enter BIOS Utility to do with a hardware defect, such as: cosmic radiation, Chapter 4 4-13 Run printer self-test. 2. Device driver 2. Keyboard (if control is from the keyboard) 2. Main board 1. Printer cable 4. Device 4. Intermittent Problems Intermittent system hang problems...
Service Guide
Page 60
... all attached devices are supported by the Spare Part code. Printer, mouse, and other external devices d. Battery pack e. Power on the computer. 5. Follow these procedures to isolate the failing Spare Part (do the following devices: a. Non-Acer devices b. Hard disk drive f. LCD assembly c. Spare Part replacement should be considered only when a recurring problem exists. If any error is operating correctly. (See "Power Systems Checkout"): 1. DIMM g. Determine if the problem has changed. 6. CPU card 4-14 EXTENSA 700/710 Service Guide Power off...
... all attached devices are supported by the Spare Part code. Printer, mouse, and other external devices d. Battery pack e. Power on the computer. 5. Follow these procedures to isolate the failing Spare Part (do the following devices: a. Non-Acer devices b. Hard disk drive f. LCD assembly c. Spare Part replacement should be considered only when a recurring problem exists. If any error is operating correctly. (See "Power Systems Checkout"): 1. DIMM g. Determine if the problem has changed. 6. CPU card 4-14 EXTENSA 700/710 Service Guide Power off...
Service Guide
Page 61
... enabled (to function), so connect an external CRT to see the LCD Panel ID: 1. If you write the correct ID code, or try reseating the LCD FPC cable connectors. the new LCD should be updated. Note: If LCD cannot display after change ID code, make sure you replace a LCD with one of a different brand or use a new inverter, the ID information in the inverter which stores its supported LCD type ID code. If you set new LCD Panel ID code...
... enabled (to function), so connect an external CRT to see the LCD Panel ID: 1. If you write the correct ID code, or try reseating the LCD FPC cable connectors. the new LCD should be updated. Note: If LCD cannot display after change ID code, make sure you replace a LCD with one of a different brand or use a new inverter, the ID information in the inverter which stores its supported LCD type ID code. If you set new LCD Panel ID code...