TravelMate 5520G Service Guide
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... Utilities 26 Acer Bio-Protection (for selected models 26 NTI Shadow 26 Acer GridVista (dual-display compatible 27 Launch Manager 28 Norton Internet Security 28 Hardware Specifications and Configurations 30 System Utilities 39 BIOS Setup Utility 39 Navigating the BIOS Utility 40 Information 41 Main 42 Advanced 44 Security 45 Boot 49 Exit 50 BIOS Flash Utility 51 Remove HDD/BIOS Utility 52 Machine Disassembly and Replacement 57 Disassembly Requirements 57 General Information 58 Pre-disassembly Instructions 58 Disassembly Process 58 External Module Disassembly...
... Utilities 26 Acer Bio-Protection (for selected models 26 NTI Shadow 26 Acer GridVista (dual-display compatible 27 Launch Manager 28 Norton Internet Security 28 Hardware Specifications and Configurations 30 System Utilities 39 BIOS Setup Utility 39 Navigating the BIOS Utility 40 Information 41 Main 42 Advanced 44 Security 45 Boot 49 Exit 50 BIOS Flash Utility 51 Remove HDD/BIOS Utility 52 Machine Disassembly and Replacement 57 Disassembly Requirements 57 General Information 58 Pre-disassembly Instructions 58 Disassembly Process 58 External Module Disassembly...
TravelMate 5520G Service Guide
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... dummy cards 61 Removing the Lower Cover 62 Removing the DIMM 63 Removing the WLAN Board Modules 64 Removing the Hard Disk Drive Module 65 Removing the Optical Drive Module 66 Main Unit Disassembly Process 69 Main Unit Disassembly Flowchart 69 Removing the Modem Board 70 Removing the Heatsink Fan Module 70 Removing the CPU and VGA Heatsink Module 71 Removing the CPU 73 Removing the VGA board (for Discrete model only 74 Removing the Middle Cover and the Power Board 75 Removing the Keyboard 77 Removing the LCD Module...
... dummy cards 61 Removing the Lower Cover 62 Removing the DIMM 63 Removing the WLAN Board Modules 64 Removing the Hard Disk Drive Module 65 Removing the Optical Drive Module 66 Main Unit Disassembly Process 69 Main Unit Disassembly Flowchart 69 Removing the Modem Board 70 Removing the Heatsink Fan Module 70 Removing the CPU and VGA Heatsink Module 71 Removing the CPU 73 Removing the VGA board (for Discrete model only 74 Removing the Middle Cover and the Power Board 75 Removing the Keyboard 77 Removing the LCD Module...
TravelMate 5520G Service Guide
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... function (manufacturing option) K Seamless touchpad pointing device with 4-way scroll button (manufacturing option) K 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys K Easy-launch buttons: Acer Empowering Key, Internet, email, user-progammable K Productivity keys: Lock, Presentation, Sync K Front-access communication switches: WLAN and Bluetooth® Audio K Two built-in Acer 3DSonic stereo speakers K Built-in -1 card reader (MS/MS PRO/MMC/SD/xD) K Four USB 2.0 ports...
... function (manufacturing option) K Seamless touchpad pointing device with 4-way scroll button (manufacturing option) K 12 function keys, four cursor keys, two Windows® keys, hotkey controls, embedded numeric keypad, international language support, independent Euro and US dollar sign keys K Easy-launch buttons: Acer Empowering Key, Internet, email, user-progammable K Productivity keys: Lock, Presentation, Sync K Front-access communication switches: WLAN and Bluetooth® Audio K Two built-in Acer 3DSonic stereo speakers K Built-in -1 card reader (MS/MS PRO/MMC/SD/xD) K Four USB 2.0 ports...
TravelMate 5520G Service Guide
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IEEE 1394 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). accepts CDs or DVDs Optical disk access indicator Lights up when the optical drive is active. button 7 Ejects the PC Card from the drive. USB 2.0 port Connects to IEEE 1394 devices. ExpressCard/54 slot PC Card slot eject button PC Card slot Accepts one Type II PC Card. Right View 1 2 3 Chapter 1 Icon Item Description Optical drive Internal optical drive; S-Video/TV-out (NTSC/PAL) port Connects to a display device (e.g., external monitor, LCD projector). Optical drive eject Ejects the ...
IEEE 1394 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). accepts CDs or DVDs Optical disk access indicator Lights up when the optical drive is active. button 7 Ejects the PC Card from the drive. USB 2.0 port Connects to IEEE 1394 devices. ExpressCard/54 slot PC Card slot eject button PC Card slot Accepts one Type II PC Card. Right View 1 2 3 Chapter 1 Icon Item Description Optical drive Internal optical drive; S-Video/TV-out (NTSC/PAL) port Connects to a display device (e.g., external monitor, LCD projector). Optical drive eject Ejects the ...
TravelMate 5520G Service Guide
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... browser, Empowering Key " "and one -touch access to email and Internet programs, but can be reset by users. runs the Windows® lock function to run the Acer Launch Manager. To set to protection and manageability features for presenting Launch NTI Shadow 10 Chapter 1 K Lock key - K Presentation key - Icon Productivity key Lock Presentation Sync Default application Launch Windows Lock function Minimizes your open application windows and prepares the display for convenient and secure backup. The mail...
... browser, Empowering Key " "and one -touch access to email and Internet programs, but can be reset by users. runs the Windows® lock function to run the Acer Launch Manager. To set to protection and manageability features for presenting Launch NTI Shadow 10 Chapter 1 K Lock key - K Presentation key - Icon Productivity key Lock Presentation Sync Default application Launch Windows Lock function Minimizes your open application windows and prepares the display for convenient and secure backup. The mail...
TravelMate 5520G Service Guide
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... brightness, volume output and the BIOS utility. Decreases the screen brightness. Switches display output between the display screen, external monitor (if connected) and both. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Decreases the sound volume. Hot Keys The computer employs hotkeys or key combinations to save power. Hotkey + + + + + + + + + + + + Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Volume...
... brightness, volume output and the BIOS utility. Decreases the screen brightness. Switches display output between the display screen, external monitor (if connected) and both. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Decreases the sound volume. Hot Keys The computer employs hotkeys or key combinations to save power. Hotkey + + + + + + + + + + + + Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Volume up Volume...
TravelMate 5520G Service Guide
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.../HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card Standard 1995 (PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification, WfM 2.0, PXE 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC99a and Mobile PC2001 Compliant Set by setup manual Item Cache controller Cache size Specification Built-in CPU 512 KB to 1.3V CPU Fan...
.../HDD Password Security Control, INT 13H Extenstions, PnP BIOS 1.0a SMBIOS 2.4, BIOS Boot Specification, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB Specification 1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card Standard 1995 (PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification, WfM 2.0, PXE 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC99a and Mobile PC2001 Compliant Set by setup manual Item Cache controller Cache size Specification Built-in CPU 512 KB to 1.3V CPU Fan...
TravelMate 5520G Service Guide
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... Utilities BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to run Setup. If you may need to run this menu, user can change boot device without entering BIOS SETUP Utility. In this utility. Please also refer to "enabled". To activate the BIOS Utility, press F2 during POST to enter setup. Press F2 to enter multi-boot menu. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model...
... Utilities BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to run Setup. If you may need to run this menu, user can change boot device without entering BIOS SETUP Utility. In this utility. Please also refer to "enabled". To activate the BIOS Utility, press F2 during POST to enter setup. Press F2 to enter multi-boot menu. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model...
TravelMate 5520G Service Guide
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... field displays the VGA firmware version of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of the system. This field displays the manufacturer of HDD installed on primary IDE master. Universally Unique Identifier (UUID) is subject to different models. Information The Information screen displays a summary of the CPU. This field shows the keyboard This field displays the serial number of HDD installed on...
... field displays the VGA firmware version of the Optical device installed in software construction, standardized by the Open Software Foundation (OSF) as part of the system. This field displays the manufacturer of HDD installed on primary IDE master. Universally Unique Identifier (UUID) is subject to different models. Information The Information screen displays a summary of the CPU. This field shows the keyboard This field displays the serial number of HDD installed on...
TravelMate 5520G Service Guide
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... to reset it. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When you may have to return your notebook computer to change the value of the hard disk drive password Press Enter to set the supervisor password. If you forget your password, you are done, press u to enter setup. When set , this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the HDD password. Parameter Supervisor Password is User Password is HDD Password is set , this password protects the BIOS Setup Utility...
... to reset it. Option Clear or Set Clear or Set Clear or Set Disabled or Enabled NOTE: When you may have to return your notebook computer to change the value of the hard disk drive password Press Enter to set the supervisor password. If you forget your password, you are done, press u to enter setup. When set , this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the HDD password. Parameter Supervisor Password is User Password is HDD Password is set , this password protects the BIOS Setup Utility...
TravelMate 5520G Service Guide
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... e twice without typing anything in the Enter New Password and Confirm New Password fields. Removing a Password Follow these steps: 1. Use the w and y keys to "Clear". 4. The Set Password box appears: 2. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the e key. When you can enable the Password on boot parameter. 6. Changing a Password 1. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. If...
... e twice without typing anything in the Enter New Password and Confirm New Password fields. Removing a Password Follow these steps: 1. Use the w and y keys to "Clear". 4. The Set Password box appears: 2. The computer then sets the Supervisor Password parameter to highlight the Set Supervisor Password parameter and press the e key. When you can enable the Password on boot parameter. 6. Changing a Password 1. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. If...
TravelMate 5520G Service Guide
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... F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. Information Phoenix TrustedCore(tm) Setup Utility Main Advanced Security Boot...
... F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit The Exit screen contains parameters that help safeguard and protect your changes to CMOS. Information Phoenix TrustedCore(tm) Setup Utility Main Advanced Security Boot...
TravelMate 5520G Service Guide
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Select "2" 3. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. K If you key in "hdd_pw 15494 0" 2. See the image below. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you need to HDD user password. 52 Chapter 2
Select "2" 3. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. K If you key in "hdd_pw 15494 0" 2. See the image below. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you need to HDD user password. 52 Chapter 2
TravelMate 5520G Service Guide
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See "Removing the Middle Cover and the Power Board" on page 77. See "Removing the Keyboard" on page 75. 5. 5. See "Removing the Lower Cover" on page 60. 2. Chapter 3 79 See "Removing the Battery Pack" on page 62. 3. Disconnect the keyboard cable from the main board to remove the keyboard. See "Removing the WLAN Board Modules" on page 64. 4. Removing the LCD Module 1.
See "Removing the Middle Cover and the Power Board" on page 77. See "Removing the Keyboard" on page 75. 5. 5. See "Removing the Lower Cover" on page 60. 2. Chapter 3 79 See "Removing the Battery Pack" on page 62. 3. Disconnect the keyboard cable from the main board to remove the keyboard. See "Removing the WLAN Board Modules" on page 64. 4. Removing the LCD Module 1.
TravelMate 5520G Service Guide
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... List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Incorrect password is dead - Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, not show . Unlock external keyboard Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Replace and run Setup System CMOS checksum bad - Chapter 4 109 "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 104. CPU BIOS Update Code Mismatch 2. Unlock key switch Monitor type...
... List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Incorrect password is dead - Thermal critical High In this situation BIOS will issue 4 short beeps then shut down system, not show . Unlock external keyboard Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Replace and run Setup System CMOS checksum bad - Chapter 4 109 "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 104. CPU BIOS Update Code Mismatch 2. Unlock key switch Monitor type...
TravelMate 5520G Service Guide
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... Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640...
... Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640...
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... ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge...
... ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge...
TravelMate 5520G Service Guide
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... adjusted Unreadable LCD screen Missing pels in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on , but system runs correctly Action in Sequence Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). LCD inverter ID LCD cable LCD...
... adjusted Unreadable LCD screen Missing pels in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on , but system runs correctly Action in Sequence Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). LCD inverter ID LCD cable LCD...
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.... Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby mode after closing the LCD See "Save to Disk (S4)" on page 107. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Battery can't be charged Action in Sequence Memory count (size) appears different from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode Press Fn+oand see if the computer enters hibernation mode. Enter BIOS Setup Utility to Disk...
.... Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn't enter standby mode after closing the LCD See "Save to Disk (S4)" on page 107. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Battery can't be charged Action in Sequence Memory count (size) appears different from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode Press Fn+oand see if the computer enters hibernation mode. Enter BIOS Setup Utility to Disk...
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... LCD cover switch System board Remove battery pack and let it cool for 2 hours. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Hard disk connection board Hard disk drive System board See "Save to Enabled. Battery pack System board Reconnect hard disk/CD-ROM drives. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. External display does not work . USB...
... LCD cover switch System board Remove battery pack and let it cool for 2 hours. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Hard disk connection board Hard disk drive System board See "Save to Enabled. Battery pack System board Reconnect hard disk/CD-ROM drives. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. External display does not work . USB...