User Guide
Page 4
... Installing interface cards (Example: Fax/V.24 card 62 Configuration 64 Brief Guide to Initial Configuration 65 Configuring the OpenCom X320 67 Preparing the Configuration 67 Starting the Web Console 67 Loading the Online Help 69 Finishing the Configuration 69 Preconfiguration 69 Offline Configurator 70 Remote Configuration 70 Codes for IP Configuration 72 Setting up an Internet Connection from Remote (ISP Trigger Call) .73 Saving and Loading the Configuration 73 Receiving System Messages as E-Mail 74 Loading SW Updates...
... Installing interface cards (Example: Fax/V.24 card 62 Configuration 64 Brief Guide to Initial Configuration 65 Configuring the OpenCom X320 67 Preparing the Configuration 67 Starting the Web Console 67 Loading the Online Help 69 Finishing the Configuration 69 Preconfiguration 69 Offline Configurator 70 Remote Configuration 70 Codes for IP Configuration 72 Setting up an Internet Connection from Remote (ISP Trigger Call) .73 Saving and Loading the Configuration 73 Receiving System Messages as E-Mail 74 Loading SW Updates...
User Guide
Page 9
... applications and system configuration using a standard web browser. ■ OpenCom X320 has two slots for an additional VoIP gateway, Upn ports supporting DECT, further S0 interfaces or more interface cards without changing the system. ■ The operating software is equipped with current Internet applications and future expandability. ■ An integrated Ethernet Switch also enables the use of applications featuring media convergence, such as part of its basic module...
... applications and system configuration using a standard web browser. ■ OpenCom X320 has two slots for an additional VoIP gateway, Upn ports supporting DECT, further S0 interfaces or more interface cards without changing the system. ■ The operating software is equipped with current Internet applications and future expandability. ■ An integrated Ethernet Switch also enables the use of applications featuring media convergence, such as part of its basic module...
User Guide
Page 11
... remote configuration. OpenCom X320 enables you the names and numbers of callers for the purpose of these names on a connected PC. The OpenCom X320 is possible. A doorbell and door intercom can also be connected using a special web browser (the Web console), which can be connected to existing company hardware, an actor can be retrofitted with WLAN) for DECT handsets can be configured and maintained in the telephone book OpenCom X320, this can be connected using...
... remote configuration. OpenCom X320 enables you the names and numbers of callers for the purpose of these names on a connected PC. The OpenCom X320 is possible. A doorbell and door intercom can also be connected using a special web browser (the Web console), which can be connected to existing company hardware, an actor can be retrofitted with WLAN) for DECT handsets can be configured and maintained in the telephone book OpenCom X320, this can be connected using...
User Guide
Page 12
... compression, for the generation of VoIP functions without echo compensation. For users wanting to 4 calls can be made simultaneously if an RFP is connected via Internet connections ("Q.SIG-IP"), connecting distant locations and branch offices in the chapter on PBX Networking starting on page 129. Corded system terminals of a DECT network, enabling mobile office communications. DECT Networks OpenCom X320 supports the setting up to use PC-supported telephony, IP system terminals...
... compression, for the generation of VoIP functions without echo compensation. For users wanting to 4 calls can be made simultaneously if an RFP is connected via Internet connections ("Q.SIG-IP"), connecting distant locations and branch offices in the chapter on PBX Networking starting on page 129. Corded system terminals of a DECT network, enabling mobile office communications. DECT Networks OpenCom X320 supports the setting up to use PC-supported telephony, IP system terminals...
User Guide
Page 14
... to connect a complete company network (LAN, Local Area Network) with the OpenCom X320. Further Telephony Features The installed memory card enables you read the explanations in the LAN cannot be found in the Internet. You will find more information, please refer to record, store and analyse telephone connections using team functions and call-queuing function. Features The routing table for X.31packet data is set in the Online Help of the Web...
... to connect a complete company network (LAN, Local Area Network) with the OpenCom X320. Further Telephony Features The installed memory card enables you read the explanations in the LAN cannot be found in the Internet. You will find more information, please refer to record, store and analyse telephone connections using team functions and call-queuing function. Features The routing table for X.31packet data is set in the Online Help of the Web...
User Guide
Page 17
..." group can not configure OpenCom X320, may not make any external calls and can access all functions in the „User Manager" chapter. After this all connected terminals are initially in the "Administrators" user group until a user logs on to which functions a terminal on configuring user groups and users in the Online Help in OpenCom X320 and have unlimited configuration rights. Note: When OpenCom X320 is well suited as a starting point for creating user groups for normal users...
..." group can not configure OpenCom X320, may not make any external calls and can access all functions in the „User Manager" chapter. After this all connected terminals are initially in the "Administrators" user group until a user logs on to which functions a terminal on configuring user groups and users in the Online Help in OpenCom X320 and have unlimited configuration rights. Note: When OpenCom X320 is well suited as a starting point for creating user groups for normal users...
User Guide
Page 18
Factory settings on delivery Authorisations User group settings Function / Authorisation Phone book Entries (personal) Central change Dial in (outgoing) External Immediate external line seizure External line seizure over operator LCR *) Deactivate LCR *) LCR at call forwarding to extern. *) VIP call *) Announcement *) Intercom *) Dialout for other phone *) Instant connection*) Callback on busy *) Multiple seizure at the parallel terminal s*) Dial in (incoming) Pick-up from group Pick-up selective Call removal *) Calling suppression at the parallel terminal *) Reaction...
Factory settings on delivery Authorisations User group settings Function / Authorisation Phone book Entries (personal) Central change Dial in (outgoing) External Immediate external line seizure External line seizure over operator LCR *) Deactivate LCR *) LCR at call forwarding to extern. *) VIP call *) Announcement *) Intercom *) Dialout for other phone *) Instant connection*) Callback on busy *) Multiple seizure at the parallel terminal s*) Dial in (incoming) Pick-up from group Pick-up selective Call removal *) Calling suppression at the parallel terminal *) Reaction...
User Guide
Page 19
... Busy tone Busy tone off Call-waiting protection + + - Intercom protection *) - - - Park call + + - Intercept *) + + - 17 Guests trators 0 0 0 Call forwarding Call forwarding + + - Connection *) External to extern + + - Pick-up protection *) - - - Factory settings on delivery Authorisations User group settings Function / Authorisation Call queue *) Standard Adminis- Call forwarding to external *) + + - Suppress phone number display per *) + + - Three-party conference *) + + - Prevent call forwarding after time...
... Busy tone Busy tone off Call-waiting protection + + - Intercom protection *) - - - Park call + + - Intercept *) + + - 17 Guests trators 0 0 0 Call forwarding Call forwarding + + - Connection *) External to extern + + - Pick-up protection *) - - - Factory settings on delivery Authorisations User group settings Function / Authorisation Call queue *) Standard Adminis- Call forwarding to external *) + + - Suppress phone number display per *) + + - Three-party conference *) + + - Prevent call forwarding after time...
User Guide
Page 21
... view. Door calls and MSN groups can change the configuration of emergency phone numbers is "0000". ■ The white list, black list and call diversions by entering a preset code. ■ Call forwarding to internal and external numbers can be activated. Factory settings on delivery Authorisations User group settings Function / Authorisation E-mail notification *) Send e-mail s*) Other *) Speed dialling *) Door opener *) Keypad dialling *) Time control *) SMS stationary *) Booking number may be dialled from all configured terminals. If...
... view. Door calls and MSN groups can change the configuration of emergency phone numbers is "0000". ■ The white list, black list and call diversions by entering a preset code. ■ Call forwarding to internal and external numbers can be activated. Factory settings on delivery Authorisations User group settings Function / Authorisation E-mail notification *) Send e-mail s*) Other *) Speed dialling *) Door opener *) Keypad dialling *) Time control *) SMS stationary *) Booking number may be dialled from all configured terminals. If...
User Guide
Page 67
... under Start: Settings: Network connections: Local Area Connection. Please also pay attention to 192.168.99.253. Note: The OpenCom X320's IP address is used to Initial Configuration Setting up a first connection is quite simple with one of the OpenCom X320.'s LAN ports You can use all the new system software functions, we recommend that you should activate the Assistant mode on the entry page of the OpenCom X320 and call up a connection via...
... under Start: Settings: Network connections: Local Area Connection. Please also pay attention to 192.168.99.253. Note: The OpenCom X320's IP address is used to Initial Configuration Setting up a first connection is quite simple with one of the OpenCom X320.'s LAN ports You can use all the new system software functions, we recommend that you should activate the Assistant mode on the entry page of the OpenCom X320 and call up a connection via...
User Guide
Page 88
.... 7.5 Branch Link You can be established by the OpenCom X320, with which dialling in is permitted, only allows the establishment of a VPN connection, both OpenCom X320 systems use a special WINS server whose address the OpenCom X320 does not make known to Point Tunneling Protocol) and IPSec (Secured IP) can use the same log-in name for the OpenCom X320 user account and the same password for network log-in...
.... 7.5 Branch Link You can be established by the OpenCom X320, with which dialling in is permitted, only allows the establishment of a VPN connection, both OpenCom X320 systems use a special WINS server whose address the OpenCom X320 does not make known to Point Tunneling Protocol) and IPSec (Secured IP) can use the same log-in name for the OpenCom X320 user account and the same password for network log-in...
User Guide
Page 107
..., the SIP subscriber can reset licence assignment at any connections - Using a user/code word combination ("SIP log on workstation computers can have several SIP subscribers under PBX Configuration: Devices: VoIP Phones. no emergency calls either. When a SIP subscriber logs off, when terminating the programme, for example, the associated licence will become available immediately. The (Keepalive) internal clock setting is always successful. Only every new SIP log-on the PBX Configuration: System: VoIP profile page...
..., the SIP subscriber can reset licence assignment at any connections - Using a user/code word combination ("SIP log on workstation computers can have several SIP subscribers under PBX Configuration: Devices: VoIP Phones. no emergency calls either. When a SIP subscriber logs off, when terminating the programme, for example, the associated licence will become available immediately. The (Keepalive) internal clock setting is always successful. Only every new SIP log-on the PBX Configuration: System: VoIP profile page...
User Guide
Page 108
... directly connected to the OpenCom X320. If the SIP telephone offers such a setting, you should switch on the PBX Configuration: Devices: VoIP Phones page and the following notes when configuring SIP subscribers: ■ The "REGISTER" SIP message must always be used here. ■ A STUN server (Simple Traversal of UDP over IP (VoIP) SIP Telephony Technical Notes The names of settings for example "Displayname" . The SIP protocol generally works with the terms "Authorization User" and "Password...
... directly connected to the OpenCom X320. If the SIP telephone offers such a setting, you should switch on the PBX Configuration: Devices: VoIP Phones page and the following notes when configuring SIP subscribers: ■ The "REGISTER" SIP message must always be used here. ■ A STUN server (Simple Traversal of UDP over IP (VoIP) SIP Telephony Technical Notes The names of settings for example "Displayname" . The SIP protocol generally works with the terms "Authorization User" and "Password...
User Guide
Page 138
... also configure "closed numbering", allowing the same telephone number to set up an indirect connection via PBX 3, the system tries again via the network operator has also failed. Trunk groups "C," "E" and "A" are busy, the system tries to be used for different routes. For each user within the PBX network. 136 Note: If an internal connection is switched via trunk group "E". With this "open numbering", a user must always dial this code digit and...
... also configure "closed numbering", allowing the same telephone number to set up an indirect connection via PBX 3, the system tries again via the network operator has also failed. Trunk groups "C," "E" and "A" are busy, the system tries to be used for different routes. For each user within the PBX network. 136 Note: If an internal connection is switched via trunk group "E". With this "open numbering", a user must always dial this code digit and...
User Guide
Page 152
... combine queues with the "voice" service indicator (e.g. Central welcoming texts can be recorded using queues, it is company XYZ. "Operators") and activate the authorisations "Call queue", "Call waiting protection" and, if necessary, "Call forwarding". During the configuration of this type of call waiting protection. Queues can be immediately connected". on analogue ports), you should configure a new user group (e.g. When using the program package OpenVoice. When a caller calls a subscriber who is busy then they will be...
... combine queues with the "voice" service indicator (e.g. Central welcoming texts can be recorded using queues, it is company XYZ. "Operators") and activate the authorisations "Call queue", "Call waiting protection" and, if necessary, "Call forwarding". During the configuration of this type of call waiting protection. Queues can be immediately connected". on analogue ports), you should configure a new user group (e.g. When using the program package OpenVoice. When a caller calls a subscriber who is busy then they will be...
User Guide
Page 154
... PBX Configuration: Call Distribution: Incoming PTP route all incoming calls to the OpenPhone 27 is used as a mobile enquiry station. Check in the OpenPhone 65/OpenPhone 75 queue must still be used so that callers do not get a busy signal. On returning to the workstation, the operator deactivates call forwarding to the number of the OpenPhone 65/OpenPhone 75 trunk key. ■ In the Configurator, create a new group called "Operator 1" under PBX Configuration: Ports: DECT...
... PBX Configuration: Call Distribution: Incoming PTP route all incoming calls to the OpenPhone 27 is used as a mobile enquiry station. Check in the OpenPhone 65/OpenPhone 75 queue must still be used so that callers do not get a busy signal. On returning to the workstation, the operator deactivates call forwarding to the number of the OpenPhone 65/OpenPhone 75 trunk key. ■ In the Configurator, create a new group called "Operator 1" under PBX Configuration: Ports: DECT...
User Guide
Page 165
... of the program StartCenter, for example the Phone Dialer included in conjunction with system telephones. In addition, you can also start mask and follow the program instructions. 163 You must enter a new port number in the Setup dialogue of the program StartCenter, the entire installation directory with the help of the TAPI driver installed on page 161). 2. Select Software: TAPI Service Provider from the product CD (see Configuring the PC...
... of the program StartCenter, for example the Phone Dialer included in conjunction with system telephones. In addition, you can also start mask and follow the program instructions. 163 You must enter a new port number in the Setup dialogue of the program StartCenter, the entire installation directory with the help of the TAPI driver installed on page 161). 2. Select Software: TAPI Service Provider from the product CD (see Configuring the PC...
User Guide
Page 167
Note: This note is displayed on the selected system telephone. Please note: Before installing the CAPI driver for the OpenCom X320, any existent ISDN card must be removed and any CAPI drivers on Software. The number you activate the Connections component. 14.3 Setting up the start mask from the Phone calls list. 3. In the Windows Setup tab you entered is not relevant to access services and functions of ISDN...
Note: This note is displayed on the selected system telephone. Please note: Before installing the CAPI driver for the OpenCom X320, any existent ISDN card must be removed and any CAPI drivers on Software. The number you activate the Connections component. 14.3 Setting up the start mask from the Phone calls list. 3. In the Windows Setup tab you entered is not relevant to access services and functions of ISDN...
User Guide
Page 170
... on page 161). 2. Connect a standard web cam to switch on the video function during an internal call. Configuring the PC Software Setting up Microsoft NetMeeting 3.0 1. Registration in an Internet directory is not necessary and is a new menu entry in the information area of the browser program. In the Windows Start menu select Run and enter: "conf.exe". Select the installed web cam and exit the Install Wizard...
... on page 161). 2. Connect a standard web cam to switch on the video function during an internal call. Configuring the PC Software Setting up Microsoft NetMeeting 3.0 1. Registration in an Internet directory is not necessary and is a new menu entry in the information area of the browser program. In the Windows Start menu select Run and enter: "conf.exe". Select the installed web cam and exit the Install Wizard...
User Guide
Page 176
.... Check also whether the internal call number of the telephones cannot be used until the system PIN is not possible to make external calls with external line access (Configurator, User Manager: User groups menu). call distri- 174 An ISDN telephone always rings, if another telephone on the S0 bus is indicated on the display of one of the ISDN telephones. All outgoing calls are intended for incoming call authorisation. It is changed. Some features cannot be configured as...
.... Check also whether the internal call number of the telephones cannot be used until the system PIN is not possible to make external calls with external line access (Configurator, User Manager: User groups menu). call distri- 174 An ISDN telephone always rings, if another telephone on the S0 bus is indicated on the display of one of the ISDN telephones. All outgoing calls are intended for incoming call authorisation. It is changed. Some features cannot be configured as...
