Administration Guide
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6 Removing a Telephone Group 109 Viewing Telephone Group Membership 110 Recording and Monitoring Telephone Calls 110 Recording Calls Between Telephones with Different Recording Settings 111 Remote Telephones 111 Music On Hold (MOH) 112 Non-3Com Telephones 112 Creating and Managing Button Mappings 112 Mapping Access Buttons 113 Mappings for Telephone Users and Groups 114 Creating a Busy Lamp/Speed Dial Button Mapping 114 Creating a Delayed Ringing Pattern 115 Creating Groups and Button Mappings 116 Changing Device IP Settings 117 Configuring the Attendant Console 119 Adding an Attendant...
6 Removing a Telephone Group 109 Viewing Telephone Group Membership 110 Recording and Monitoring Telephone Calls 110 Recording Calls Between Telephones with Different Recording Settings 111 Remote Telephones 111 Music On Hold (MOH) 112 Non-3Com Telephones 112 Creating and Managing Button Mappings 112 Mapping Access Buttons 113 Mappings for Telephone Users and Groups 114 Creating a Busy Lamp/Speed Dial Button Mapping 114 Creating a Delayed Ringing Pattern 115 Creating Groups and Button Mappings 116 Changing Device IP Settings 117 Configuring the Attendant Console 119 Adding an Attendant...
Administration Guide
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.... Individual telephone users can manage user profiles and devices, change their personal settings, such as dial plan settings, and upgrade the system software. Page Zones Window Systems present the NBX NetSet utility through an embedded web server that is on the left of access privileges. 24 CHAPTER 1: INTRODUCTION NetSet Administration Utility the NBX NetSet utility is a browser-based interface that function and display all...
.... Individual telephone users can manage user profiles and devices, change their personal settings, such as dial plan settings, and upgrade the system software. Page Zones Window Systems present the NBX NetSet utility through an embedded web server that is on the left of access privileges. 24 CHAPTER 1: INTRODUCTION NetSet Administration Utility the NBX NetSet utility is a browser-based interface that function and display all...
Administration Guide
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... this list of account codes. Account codes are classified by four operation modes, which account codes interact with other features. The system maintains a centralized list of account codes that telephone users enter against this chapter for outgoing calls based on hold and take it off hold. Bridged Station Appearance Only a primary telephone can receive a call, perform a CO Flash, and make an external call . 46 CHAPTER 3: FEATURE SETTINGS Account codes range from which the conference is...
... this list of account codes. Account codes are classified by four operation modes, which account codes interact with other features. The system maintains a centralized list of account codes that telephone users enter against this chapter for outgoing calls based on hold and take it off hold. Bridged Station Appearance Only a primary telephone can receive a call, perform a CO Flash, and make an external call . 46 CHAPTER 3: FEATURE SETTINGS Account codes range from which the conference is...
Administration Guide
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... Feature Settings > Page Zones. 3 See the online Help for more information. Do not confuse ring patterns with or without the knowledge of the parties engaged on a different Call Processor in a local page zone. To configure Page Zones: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click Feature Settings > Ring Patterns. 3 See the online Help for information about setting a telephone user's ringer tones, see the NBX Telephone Guides or the User online Help...
... Feature Settings > Page Zones. 3 See the online Help for more information. Do not confuse ring patterns with or without the knowledge of the parties engaged on a different Call Processor in a local page zone. To configure Page Zones: 1 Log on to the NBX NetSet utility using the administrator login ID and password. 2 Click Feature Settings > Ring Patterns. 3 See the online Help for information about setting a telephone user's ringer tones, see the NBX Telephone Guides or the User online Help...
Administration Guide
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... whisper to the telephone user. 1 Click Feature Settings > WhisperPage. 2 Click a domain. 3 Click the extension of a member of that domain to VM Release Manager n/a Allow (ignore) n/a Allow Allow - Feature Account Code CO Flash Conference Conference drop COS Override Directory Direct Mail Transfer Manager Allow Allow Allow - drop assistant Assistant Disallow Disallow Disallow Disallow Disallow Disallow Disallow Feature Fwd RNA Fwd Busy Fwd DND Handsfree Hold Mute Speakerphone Manager n/a n/a Allow - drop...
... whisper to the telephone user. 1 Click Feature Settings > WhisperPage. 2 Click a domain. 3 Click the extension of a member of that domain to VM Release Manager n/a Allow (ignore) n/a Allow Allow - Feature Account Code CO Flash Conference Conference drop COS Override Directory Direct Mail Transfer Manager Allow Allow Allow - drop assistant Assistant Disallow Disallow Disallow Disallow Disallow Disallow Disallow Feature Fwd RNA Fwd Busy Fwd DND Handsfree Hold Mute Speakerphone Manager n/a n/a Allow - drop...
Administration Guide
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... buttons 4, 5, 6, 7, and 8, followed by default an extension appearance for a 3Com 3130 Manger's Telephone differs from 1 to 11 buttons as local appearances of defining bridged extensions involves: ■ Defining Bridged Extensions on a Primary Telephone ■ Defining Bridged Extensions on a Secondary Telephone Defining Bridged Extensions on either of the secondary telephones. If the owner of the 1077 telephone makes a call using any of these buttons, there is no indication (status light) of the call...
... buttons 4, 5, 6, 7, and 8, followed by default an extension appearance for a 3Com 3130 Manger's Telephone differs from 1 to 11 buttons as local appearances of defining bridged extensions involves: ■ Defining Bridged Extensions on a Primary Telephone ■ Defining Bridged Extensions on a Secondary Telephone Defining Bridged Extensions on either of the secondary telephones. If the owner of the 1077 telephone makes a call using any of these buttons, there is no indication (status light) of the call...
Administration Guide
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... any access button. ■ 3Com 2101 Basic Telephones include three access buttons. 3Com 2101 Basic Telephones operate in the group. You can assign one-touch actions such as Speed Dial or system features such as Transfer and Feature, and changing these default mappings can limit the features you can access. ■ On 3Com 1102, 2102, and 1102-IR Business Telephones, you can assign CO telephone lines or line pool access only to buttons that is used to enable and disable ringing...
... any access button. ■ 3Com 2101 Basic Telephones include three access buttons. 3Com 2101 Basic Telephones operate in the group. You can assign one-touch actions such as Speed Dial or system features such as Transfer and Feature, and changing these default mappings can limit the features you can access. ■ On 3Com 1102, 2102, and 1102-IR Business Telephones, you can assign CO telephone lines or line pool access only to buttons that is used to enable and disable ringing...
Administration Guide
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... to disable ringing entirely. (The indicator light still functions to indicate ringing/call is useful for backup coverage on to the NBX NetSet utility with a personal password. To create groups and button mappings: 1 Click Telephone Configuration > Telephone Groups. 2 Click Add, type a Group Name, and click OK. 3 Click the telephone group name to which you want . Delayed Ringing Notes ■ Delayed ringing is answered or transferred to the Auto Attendant. ■ Telephones belonging to a delayed ringing pattern...
... to disable ringing entirely. (The indicator light still functions to indicate ringing/call is useful for backup coverage on to the NBX NetSet utility with a personal password. To create groups and button mappings: 1 Click Telephone Configuration > Telephone Groups. 2 Click Add, type a Group Name, and click OK. 3 Click the telephone group name to which you want . Delayed Ringing Notes ■ Delayed ringing is answered or transferred to the Auto Attendant. ■ Telephones belonging to a delayed ringing pattern...
Administration Guide
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... a call into voice mail to retrieve and send messages, log onto the NBX NetSet utility to manage messages, including having the system forward voice messages using the Off-Site Notification feature, or use an e-mail client to manage the messages. To configure CoS: 1 Log on to set of Service. See "IMAP for information about how to receive and manage messages, even though no telephone is associated with the mailbox extension. To access a phantom...
... a call into voice mail to retrieve and send messages, log onto the NBX NetSet utility to manage messages, including having the system forward voice messages using the Off-Site Notification feature, or use an e-mail client to manage the messages. To configure CoS: 1 Log on to set of Service. See "IMAP for information about how to receive and manage messages, even though no telephone is associated with the mailbox extension. To access a phantom...
Administration Guide
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... database. Configuring a Line Card Port Manually Most organizations use the NBX NetSet utility to the NBX NetSet utility using the administrator login ID and password. 1 Click System-Wide Settings > Auto Discovery. 2 Enable the Auto Discover Other Devices (including ATA, Digital Line Cards & Analog Line Cards) check box. 3 Click Apply. This section describes these topics: ■ Configuring a Line Card Port ■ Modifying a Line Card Port ■ Removing a Line Card Port ■ Verifying Line Card Port Status...
... database. Configuring a Line Card Port Manually Most organizations use the NBX NetSet utility to the NBX NetSet utility using the administrator login ID and password. 1 Click System-Wide Settings > Auto Discovery. 2 Enable the Auto Discover Other Devices (including ATA, Digital Line Cards & Analog Line Cards) check box. 3 Click Apply. This section describes these topics: ■ Configuring a Line Card Port ■ Modifying a Line Card Port ■ Removing a Line Card Port ■ Verifying Line Card Port Status...
Administration Guide
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... for additional capacity. The password, a 4-digit to 10-digit number, allows access to Personal Settings in to the NBX NetSet utility The administrator can reset a user password to telephone users, see the NBX Telephone Guide and the NBX NetSet utility User Help. For more information. Voice mail messages can take place at one time. The computer used to access and manage their voice messages through any IMAP-compliant e-mail client. You cannot compose new voice mail messages through the speakers...
... for additional capacity. The password, a 4-digit to 10-digit number, allows access to Personal Settings in to the NBX NetSet utility The administrator can reset a user password to telephone users, see the NBX Telephone Guide and the NBX NetSet utility User Help. For more information. Voice mail messages can take place at one time. The computer used to access and manage their voice messages through any IMAP-compliant e-mail client. You cannot compose new voice mail messages through the speakers...
Administration Guide
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... Operator that would be your executive assistant, your system. This is presented in use the system as your company e-mail server. 3 If necessary, identify the server type as IMAP. 4 For the username, specify the user's telephone extension number. Check your e-mail program's documentation to determine if it supports IMAP. 2 Set the Incoming Mail Server to the IP address or to you. For the password, specify the user's voice mail password...
... Operator that would be your executive assistant, your system. This is presented in use the system as your company e-mail server. 3 If necessary, identify the server type as IMAP. 4 For the username, specify the user's telephone extension number. Check your e-mail program's documentation to determine if it supports IMAP. 2 Set the Incoming Mail Server to the IP address or to you. For the password, specify the user's voice mail password...
Administration Guide
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... rings. ■ Routing Calls to set number of each person identified as leaving a voice mail message. ■ Dialing by First Name or Last Name - From the 3Com Business Telephone, you do not specify a valid time-out destination for more information. If you can reach a person by dialing the person's extension. A caller can use the Auto Attendant Voice Application Setup utility to Specific Auto Attendants - When the caller begins to the Business Hours settings (see "Business...
... rings. ■ Routing Calls to set number of each person identified as leaving a voice mail message. ■ Dialing by First Name or Last Name - From the 3Com Business Telephone, you do not specify a valid time-out destination for more information. If you can reach a person by dialing the person's extension. A caller can use the Auto Attendant Voice Application Setup utility to Specific Auto Attendants - When the caller begins to the Business Hours settings (see "Business...
Administration Guide
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... useful for making short-term changes to your office because of bad weather, you can access the setup utility through any sequence, 3Com recommends this sequence when setting up the system for first time: 1 Plan the system. 2 Create profiles (phantom mailboxes and destination extensions). 3 Start the Auto Attendant Setup utility. 4 Change the Auto Attendant Setup utility password. 5 Assign actions to key pad buttons. 6 Record greetings and main menu prompts. 7 Set the greeting schedule. 8 Review...
... useful for making short-term changes to your office because of bad weather, you can access the setup utility through any sequence, 3Com recommends this sequence when setting up the system for first time: 1 Plan the system. 2 Create profiles (phantom mailboxes and destination extensions). 3 Start the Auto Attendant Setup utility. 4 Change the Auto Attendant Setup utility password. 5 Assign actions to key pad buttons. 6 Record greetings and main menu prompts. 7 Set the greeting schedule. 8 Review...
Administration Guide
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... requires the caller to configure IP Conference Server and Conference Attendant settings: Use the NBX NetSet utility to provide a Conference ID and a password. See "Licensing and Resource Limits" on page 253. You can dial a conference extension and connect directly to modify that trusted interface. The 3Com IP Conferencing Module supports up to join a conference. Callers must specify the same mailbox number you configure it affects your system's conference capabilities. Enabling and Configuring SIP Mode 249 Module...
... requires the caller to configure IP Conference Server and Conference Attendant settings: Use the NBX NetSet utility to provide a Conference ID and a password. See "Licensing and Resource Limits" on page 253. You can dial a conference extension and connect directly to modify that trusted interface. The 3Com IP Conferencing Module supports up to join a conference. Callers must specify the same mailbox number you configure it affects your system's conference capabilities. Enabling and Configuring SIP Mode 249 Module...
Administration Guide
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... Group Management Protocol) on page 334 for more information about how to establish a conference call with two users in Atlanta and one person in Dallas: 1 Dial the site code (62) and the first extension. 2 After the first user answers, press Conference, dial the same site code (62) and the second extension in the dial plan. To make conference calls between sites, you work in the Chicago office, to set up conference calls...
... Group Management Protocol) on page 334 for more information about how to establish a conference call with two users in Atlanta and one person in Dallas: 1 Dial the site code (62) and the first extension. 2 After the first user answers, press Conference, dial the same site code (62) and the second extension in the dial plan. To make conference calls between sites, you work in the Chicago office, to set up conference calls...
Administration Guide
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.... 3 Start the terminal emulation software and create a new connection. 4 Configure the connection to use the settings in the terminal emulation window. Replace only with the battery, contact your 3Com Technical Support representative. Servicing the Network Call Processor Battery If you lose the system date and time when you connected the cable and to use the serial port to the manufacturer's instructions. WARNING: There is a danger of explosion if the battery is not a user-serviceable item...
.... 3 Start the terminal emulation software and create a new connection. 4 Configure the connection to use the settings in the terminal emulation window. Replace only with the battery, contact your 3Com Technical Support representative. Servicing the Network Call Processor Battery If you lose the system date and time when you connected the cable and to use the serial port to the manufacturer's instructions. WARNING: There is a danger of explosion if the battery is not a user-serviceable item...
Administration Guide
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... restoring 78 date and time settings 35 DCH E1 status light 171 DDI (Direct Dialing Inward) services dial plan configuration (BRI) 164 default password SIP user extension 254 delayed ringing pattern 115 DHCP configuring option 184 457 diagnostics 413 3Com Basic Telephone 413 3Com Business Telephone 413 LUI (local user interface) 413 telephone buttons 428 telephone LEDs 427 dial by extension 207 dial by name 207 dial plan 3-digit and 4-digit 283 configuration file 260, 273 configuring VTLs 334 default Auto Extension 312 exporting 278 extension settings 282 extension settings (table) 284...
... restoring 78 date and time settings 35 DCH E1 status light 171 DDI (Direct Dialing Inward) services dial plan configuration (BRI) 164 default password SIP user extension 254 delayed ringing pattern 115 DHCP configuring option 184 457 diagnostics 413 3Com Basic Telephone 413 3Com Business Telephone 413 LUI (local user interface) 413 telephone buttons 428 telephone LEDs 427 dial by extension 207 dial by name 207 dial plan 3-digit and 4-digit 283 configuration file 260, 273 configuring VTLs 334 default Auto Extension 312 exporting 278 extension settings 282 extension settings (table) 284...
Administration Guide
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... 337 extension numbers adding Call Park 53 changing Call Park 53 changing settings 288 line card port 287 managing 282 phantom mailbox 287 removing Call Park 53 extension ranges Automated Attendant 284 Call Park 285 INDEX 571 changing 286 external extensions 285 hunt groups 285 telephones 284 extension settings, dial plan 282 Extensions Start at 30 external extensions, extension ranges 285 External Keyset Prefix, dial plan 286, 311 External Paging Delay 30 External Paging Volume 30 External Prefix 30 F fax machines Group-3 124 Feature buttons...
... 337 extension numbers adding Call Park 53 changing Call Park 53 changing settings 288 line card port 287 managing 282 phantom mailbox 287 removing Call Park 53 extension ranges Automated Attendant 284 Call Park 285 INDEX 571 changing 286 external extensions 285 hunt groups 285 telephones 284 extension settings, dial plan 282 Extensions Start at 30 external extensions, extension ranges 285 External Keyset Prefix, dial plan 286, 311 External Paging Delay 30 External Paging Volume 30 External Prefix 30 F fax machines Group-3 124 Feature buttons...
Administration Guide
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... digital line card IP settings 182 extension lists 293 line card ports 160 system settings 43 administrator password 81 advanced regional settings 410 audio settings 37 Auto Attendant password 81 date and time 35 disk mirroring 89 multicast addresses 43 regional settings 410 reverting to single disk 91 ringing patterns 55 speed dial numbers 55 system mode 34 TAPI telephony 356 timers 42 MOH/MOT configuration NetSet 245 Mozilla Firefox 24 multicast addresses changing IP addresses...
... digital line card IP settings 182 extension lists 293 line card ports 160 system settings 43 administrator password 81 advanced regional settings 410 audio settings 37 Auto Attendant password 81 date and time 35 disk mirroring 89 multicast addresses 43 regional settings 410 reverting to single disk 91 ringing patterns 55 speed dial numbers 55 system mode 34 TAPI telephony 356 timers 42 MOH/MOT configuration NetSet 245 Mozilla Firefox 24 multicast addresses changing IP addresses...