Warranty Guide 7th Printing
Page 30
...in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. This dispute handling procedure is important to Ford Motor Company and to the extent allowed by certain state laws. For details, please refer to : Dispute Settlement Board P.O. Box... Settlement Board may apply to discontinue this booklet. The Dispute Settlement Board offers a free independent process for resolving disputes. For a brochure/application, speak to your dealer or write to your dealer. However, if your warranty concern has not been resolved using the three...
...in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. This dispute handling procedure is important to Ford Motor Company and to the extent allowed by certain state laws. For details, please refer to : Dispute Settlement Board P.O. Box... Settlement Board may apply to discontinue this booklet. The Dispute Settlement Board offers a free independent process for resolving disputes. For a brochure/application, speak to your dealer or write to your dealer. However, if your warranty concern has not been resolved using the three...
Owner Guide 3rd Printing
Page 249
... • cases currently in litigation • vehicles not used primarily for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 249 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) The Dispute Settlement Board may differ according to review commercial vehicles) •...except those associated with warranty repairs or concerns with non-U.S. For example, see the unique brochures for family, personal or household purposes (except in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners ...
... • cases currently in litigation • vehicles not used primarily for California, West Virginia, Georgia and Wisconsin purchasers/lessees. 249 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) The Dispute Settlement Board may differ according to review commercial vehicles) •...except those associated with warranty repairs or concerns with non-U.S. For example, see the unique brochures for family, personal or household purposes (except in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners ...
Owner Guide 3rd Printing
Page 250
...The file number assigned to your application. • The toll-free phone number of the DSB's independent administrator. Your authorized dealer and a Ford Motor Company representative will receive a letter of explanation if your unresolved concern. • A brief summary of the action taken by an ...action you expect to resolve your case reviewed you must complete the application in the DSB brochure and mail it is chosen from authorized dealer management, recognized for Board review. 250 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance Board membership The ...
...The file number assigned to your application. • The toll-free phone number of the DSB's independent administrator. Your authorized dealer and a Ford Motor Company representative will receive a letter of explanation if your unresolved concern. • A brief summary of the action taken by an ...action you expect to resolve your case reviewed you must complete the application in the DSB brochure and mail it is chosen from authorized dealer management, recognized for Board review. 250 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) Customer Assistance Board membership The ...
Owner Guide 3rd Printing
Page 251
...the Center at any time by the Board. Since the Board generally meets once a month, it is made . Box 6248 Dearborn, Michigan 48121 251 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) Making a decision Board members review all requested information is received by either party. After a... For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on which to decide the case within 40 days of the Board are binding on Ford (and, in some cases. Customer Assistance Oral presentations If you a decision letter and a form on ...
...the Center at any time by the Board. Since the Board generally meets once a month, it is made . Box 6248 Dearborn, Michigan 48121 251 2005 Freestar (win) Owners Guide (post-2002-fmt) USA (fus) Making a decision Board members review all requested information is received by either party. After a... For a brochure/application, speak to your right to make an oral presentation, indicate YES to question 6 on which to decide the case within 40 days of the Board are binding on Ford (and, in some cases. Customer Assistance Oral presentations If you a decision letter and a form on ...