Western Digital WDBPCK5000ABK Support Question
Western Digital WDBPCK5000ABK Support Question
Find answers below for this question about Western Digital WDBPCK5000ABK.Need a Western Digital WDBPCK5000ABK manual? We have 3 online manuals for this item!
Question posted by charlesarthurdubrulle on July 8th, 2012
Help Clicking Noise
Hi, whenever i plus my WD Passport 500Go USB 3.0 in any computer it makes a bizarre clicking noise and doesn't run. I am terrified as i might have lost all of the information on it. Please Help.
Current Answers
Answer #1: Posted by hzplj9 on July 8th, 2012 5:37 AM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
It is possible the drive has failed. However it may be that if you have a USB cable with 2 connections at the USB end is to connect the drive cable to 2 output ports at the same time. You could be suffering from a power problem. If that does not improve the situation then I am afraid the drive has failed. It may have lost its boot information then if you know someone with technical knowledge may be able to get the drive to be accessible.
Related Western Digital WDBPCK5000ABK Manual Pages
User Manual - Page 2
... Support
Should you informed of new features and services, remember to register your product online at http://register.wdc.com. E-mail support is free for support, have your WD product to get the latest updates and special offers. „ Warranty & RMA Services - To help for your first telephone contact with WD technical support. Get...
User Manual - Page 3
... Instructions 1 Recording your WD Product Information 2 Registering your WD Product 2 Accessories 2
2 Product Overview 3
3 Features and Functions 4
Features 4 Connections 6 LED Indicator 7 Remote Control 8
4 Getting Started 9
Package Contents 9 Installation Requirements 9 Operating System Compatibility 9 Installation Procedure 10
5 Operating the Multimedia Drive 18
Using the Remote...
User Manual - Page 6
... the U.S., visit http://support.wdc.com.
You can find this information on the label on the date of your product. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Recording your WD Product Information
In the following table, write the serial and model numbers of your WD product online at http://register.wdc.com. Serial Number: Model Number...
User Manual - Page 7
...WD Elements Play multimedia drive is turned on your camera to the drive. Full-HD 1080p resolution - Experience spectacular Full-HD video picture quality and crystal-clear digital audio. The built-in high capacity hard drive...plug USB drives into ...WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
2 Product Overview Thank you 're ready to enjoy all television sets. For the latest WD product information...
User Manual - Page 10
... making an audio connection through the Toslink (optical) port, only the composite video connection is required.
6
Toslink (optical) audio port Connects to your AV receiver (Toslink cable sold separately)
7
Reset switch
Reset the multimedia drive to factory settings (using a finetipped stylus or the unfolded end of the multimedia drive to a computer as an external USB...
User Manual - Page 16
... your favorite content from the multimedia drive using a Mac, you must reformat the drive. See "Multimedia Drive Reformatting" on your computer. Connecting the Power Cable" on page 11) and USB cable as a new drive volume in Computer (Windows 7
or Windows Vista) or My Computer (Windows XP). 5. The drive mounts to your computer. 2. Double-click the WD Multimedia drive icon. 4.
User Manual - Page 21
... supports playback from the multimedia drive. Note: Certain USB hubs have been tested to disable Journaling, see Article #5675 in our knowledge base at http://support.wdc.com.
1.
My Book external drive (sold separately)
OR
My Passport portable drive (sold separately)
2. This may take several minutes, depending on . WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Step 4 (Optional...
User Manual - Page 27
... to delete and press on the right of the multimedia drive's internal hard drive or attached USB storage device.
2.
Press the OPTION button, then to ...USB hubs.
1. Go to select the Delete Files option.
5. After it is set, Auto Play starts each time the multimedia drive is powered on the remote control and a confimation screen appears. Press ENTER on .
WD ELEMENTS PLAY MULTIMEDIA DRIVE...
User Manual - Page 38
... through the interface menu. iPod Touch is not a USB mass storage device and is preserved in your iPod in your iPod. You can view the original file information when you play a file where the screen displays the metadata.
PLAYING MUSIC - 34 WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Playing Music From Your iPod®...
User Manual - Page 50
Solutions to the multimedia drive's USB port.
Connect the USB drive to more serious problems may require contacting your dealer or an authorized service center for possible corrective action.
Upgrading the firmware is important because WD is always developing newer, faster, and more information, refer to WD Service and Support on the firmware update prompt, and then press...
User Manual - Page 52
... the remote control
and the multimedia drive is not blocked.
„ Make sure to Read-only.
„ Verify that the USB device is selected for your audio output
mode and have a Toslink cable connected.
- WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
Problem
Solution
There is unsuccessful. USB DEVICE The attached USB device is enough space on the...
User Manual - Page 53
... the Disk Management utility. To create partitions larger than 32 GB in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility from the multimedia drive.
2.
Common Error Messages
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
If this action
Attach the USB device that contains your computer and make sure the file format is correct.
User Manual - Page 54
... you edit the metadata information for media files. Click the Start Rip button (Windows Media Player). 6.
Refer to locate where these applications. A: Several multimedia drive applications are copied.
Insert the CD into the system motherboard, be covered by copyright laws which
are available for more information.
A: Refer to
a hard drive, typically from removable media...
User Manual - Page 55
... procedures and more information in the U.S., visit our website at USB 1.1 speeds due to an incorrect driver installation
of the USB 2.0 adapter card or a system that its drivers are installed. Q: Why is the data transfer rate slow? A: If your WD USB 2.0 external storage product. Contact the card manufacturer for installation procedures. WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL...
User Manual - Page 60
... and is connected. „ Consult the retailer or an experienced radio/television technician for help. Approuvé pour les Etats-Unis et le Canada. Appareils audio, vidéo ... on file at Western Digital Europe.
Safety Requirements.
Regulatory Compliance
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
FCC Class B Information
This equipment has been tested and found to comply with the ...
User Manual - Page 62
...
6-7
Warranty Information
Obtaining Service
WD values your expense.... If this Product requires maintenance, either contact the dealer from this device has been approved for lost...lost data, or data contained in any environment, including residential areas.
WD...information on your WD...WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
GS Mark (Germany only)
Machine...
User Manual - Page 63
... its use nor for any financial loss, lost profits or expenses, or lost data arising out of or in which vary... applicable instructions, as new. Information furnished by law. The term of your Product was stolen from WD or that the asserted defect ...WD is attributable to products sold as found at WD's option, the repair or replacement of HDMI Licensing LLC. and WD Elements and My Passport...
User Manual - Page 64
... 49
F
features 4 AV interfaces 4 supported file formats 4 supported file systems 5 USB support 5
file formats troubleshooting 49
file system supported 5
firmware information 43
WD ELEMENTS PLAY MULTIMEDIA DRIVE USER MANUAL
upgrade 46 firmware upgrade
procedure 46 troubleshooting 48 formatting the drive 49
H
hardware information 43 HD media player
error messages 49 HDMI
connection 15 connectors...
Product Specifications - Page 1
... video playback and navigation Play a wide variety of file formats
WD Elements Play is a media player with a built-in one place for valueconscious movie buffs who want to store their TV. It's designed for playback in Full-HD 1080p on your media collection and play it on their media collection in hard drive.
Product Specifications - Page 2
... compatibility with batteries USB cable AC adapter Quick Install Guide
Dimensions Height: 1.6 in (41 mm) Depth: 8.9 in (225 mm) Width: 5.9 in high capacity hard drive offers room for ...up to 1280x720 40Mbps compressed video resolution MPEG1/2/4 supports up to change without notice. WD Elements and WD Elements Play are supported including RMVB, H264, and MKV. Pictures shown may be ...
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