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Western Digital WD2500ME Support Question

Western Digital WD2500ME Support Question

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Question posted by mfm0603 on April 16th, 2020

Under Windows 8.1 It Is Not Recognized.. Suddenly.

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Answer #1: Posted by techyagent on April 16th, 2020 6:51 PM
techyagent

Member since:
June 17th, 2014

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You can give it a shot by trying this to connect with WIndows 7 computer or 10. If it works than try to copy your data on a new drive. If not than It sounds like the drive has failed or the circuitry in the enclosure has developed a fault. Your best bet is to dismantle the external drive and hook the hard drive up to the internal wiring of a dektop PC. You could also use a USB adapter to connect it to a laptop. That may allow you to extract all the data. If it is the circuitry in the external drive enclosure you should be able to get a new enclosure and put the drive back into it.


If you get the drive to work I would run diagnostics on it to be sure it is still healthy. Follow the link below for the diagnostics software. You can use the downlaod for windows rather than the CD for dos.

Western Digital:http://support.wdc.com/product/download.asp?lang=en[/QUOTE]



Thanks


Techygirl

Related Western Digital WD2500ME Manual Pages

Quick Install Guide (pdf) - Page 1

...Passport™ Elite™ 1 USB 2.0 Technical Support Services support.wdc.com www.westerndigital.com 800.ASK.4WDC 800.832.4778 +800.6008.6008 00800.27549338 +31.880062100 North America Spanish Asia Pacific Europe (toll free where available) Europe/Middle East/Africa 2 1 2 USB 2.0 Please see the user manual located on the drive...and opening or removing external enclosures, unless the ...
User Manual - Page 3

... news, visit our website at www.westerndigital.com. GETTING STARTED - 1 WD Sync™ software only supports Windows. My Passport Elite Portable Hard Drive Drawstring Carrying Bag Quick Install Guide USB Cable Compatibility Windows® • An available USB port • Windows 2000/XP/Vista Macintosh® • An available USB port • Mac OS® X 10...
User Manual - Page 4

... and technical support. Register online at register.wdc.com. GETTING STARTED - 2 Drives may be handled with WD technical support. Handling Precautions WD products are precision instruments... of the device. MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Recording Your WD Product Information In the following precautions when unpacking and installing your external storage product: • ...
User Manual - Page 5

... only through installation of drive capacity. Because this drive is preformatted and contains software and utilities, the first section is updated automatically upon installation. The capacity gauge is illuminated upon drive usage. 2 About Your WD Drive Features MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Cover slides to drive capacity used on the drive during power-on state...
User Manual - Page 6

... 128-bit encryption. (Windows only) • WD Anywhere Backup™ is a synchronization and encryption software that provides around-the-clock data protection. Software This product ships with utility drivers and software which are preloaded on the drive, be needed for compatibility with all its contents. MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL USB 2.0 Interface...
User Manual - Page 7

... WD_Mac_Tools folder and double-click WDDriveManager.dmg. 5. To install software, double-click your computer. 2. Drive utilities are installed automatically. 3 Connecting the Device MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL USB 2.0 1 2 Windows 1. Turn on your choice on your Windows computer, you must install the utilities and software manually. Use the USB cable* supplied...
User Manual - Page 8

... from the desktop, you may hear the drive power down before the Power LED turns off. Macintosh Drag the My Passport icon to the Trash icon for proper dismount. TURNING OFF/DISCONNECTING THE DEVICE - 6 MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Windows Right-click the Safely Remove Hardware icon in...
User Manual - Page 9

... portable USB drive. Q: Why is not recognized correctly unless USB...drive, download the External USB/FireWire FAT32 Formatting Utility from your system includes a PCI slot, you have problems when installing or using the Disk Management utility. A: Depending on the computer desktop? Contact the card manufacturer for installation procedures. 45 MY PASSPORT ELITE PORTABLE HARD DRIVE...
User Manual - Page 10

6 MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Appendix Regulatory Compliance Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital ...
User Manual - Page 11

... installation, alteration (including removing or obliterating labels and opening, disassembling, or removing external enclosures, including but not limited to the address provided on the country in the... via support.wdc.com. and other than WD. Warranty Information MY PASSPORT ELITE PORTABLE HARD DRIVE USER MANUAL Obtaining Service WD values your business and always attempts to provide...
Product Specifications - Page 1

... off to edit files, read e-mail, and view photos. Plug the My Passport portable hard drive into any computer to run MioNet® Key software to your computers with 128-bit encryption. (Windows® only) • Remote access - Connect the portable hard drive into any of your home or office computer. No separate power supply is...
Product Specifications - Page 2

...Total accessible capacity varies depending on user's hardware configuration and operating system. Portable Hard Drives My Passport Elite Portable Hard Drives What it Holds 250GB 320GB 400GB 500GB Photos up to 71,000 91,000...000 or 125,000 Available in (79.5 mm) 0.40 lb (0.18 kg) System Compatibility Windows Vista®/XP/2000 Mac® OS X 10.4.11+, 10.5.2+ Compatibility may vary from ...

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