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Western Digital WD20000H2NC Support Question

Western Digital WD20000H2NC Support Question

Find answers below for this question about Western Digital WD20000H2NC - World Edition II.
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Question posted by helmut36630 on December 2nd, 2015

My Wd20000h2nc Keeps Disappearing From The Network

Hi,My WD20000H2NC keeps disappearing from the Network, I have to power it off and back on in order to connect to it again.Has anyone else experienced that ?Thanks

Current Answers

Answer #1: Posted by waelsaidani1 on December 2nd, 2015 12:21 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Try the following:
  1. Move drive from direct lan into router to a switch
  2. Stop Mionet
  3. Enable HDD sleep
  4. Enable led lights
  5. Disable iTunes

Related Western Digital WD20000H2NC Manual Pages

User Manual - Page 2

...Support Visit our product support website at support.wdc.com. WD Service and Support Should you encounter any problem, please give us keep you prefer, please contact WD at https:/ /www.wdc.com/register. E-mail support is not available or if you informed...Sweden, Switzerland, United Kingdom. To help for the entire warranty period and our extensive knowledge base is available 24/7. ii
User Manual - Page 3

Connecting the Drive 11 Power Adapters 11 Connection Steps 11 3 Troubleshooting 13 Frequently ...ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Kit Contents 1 USB 3.0 Micro-B Cable 2 PCIe Adapter Card 3 Optional Accessories 3 System Requirements 3 Drive Format 3 Physical Description 4 Views 4 Power Button 5 Power/Activity LED 5 Drive...
User Manual - Page 4

...USB 2.0 for the fastest transfer speed available. This elegant, high capacity storage drive features a SuperSpeed USB 3.0 interface with PCIe adapter card) Kit Contents Important:...Quick Install Guide ABOUT YOUR WD DRIVE - 1 For the latest software, firmware, and product documentation and information, go to http://products.wdc.com/updates • External hard drive • USB 3.0 Micro-B ...
User Manual - Page 5

...-B Cable My Book 3.0 Drive Product CD (optional) The USB 3.0 Micro-B connector is designed for this product, visit support.wdc.com and search for this connector. The connector at USB 2.0 speeds. You can also use a USB 2.0 cable with an extension holding 5 extra pins. Note: For a list of the cable connects to your computer...
User Manual - Page 6

..., visit support.wdc.com and see Knowledge Base Answer ID 1048. One end of the cable connects to one of these ports, while the other end connects to the My Book 3.0 drive. (See section above.) Note: You can connect a USB 2.0 or USB 3.0 cable to a USB 3.0 port on your region. For highest performance and reliability...
User Manual - Page 7

Physical Description Views Front MY BOOK 3.0 USER MANUAL Back Power/Activity LED Power Button USB 3.0 Port Kensington ® Security Slot ABOUT YOUR WD DRIVE - 4
User Manual - Page 8

... up to 5 Gb/s. For more information on the drive again, simply press the power button. MY BOOK 3.0 USER MANUAL Power Button The My Book 3.0 automatically powers on and off . 2. It indicates the drive's power state and activity. Right-click the Safely Remove Hardware icon in the table below. Connection to a USB 1.1 port transfers data at register.wdc...
User Manual - Page 9

Connecting the Drive MY BOOK 3.0 USER MANUAL Do one of your system manual for instructions). Before handling the hard drive...drive, and then double-click Western Digital Setup Launcher to start the installation. Power off the computer and unplug the power ...Step 3. Connecting the Drive" on page 11. Step 1. Gather these materials and tools: WD external drive kit; computer system manual; ...
User Manual - Page 12

...not install the PCIe card in any available PCIe slot. The best way to ensure the power is completely off is to follow the instructions in the accessories box), using an anti-static ... the cover of your system GETTING STARTED - 9 Installing the Adapter Card Important: Please be powered and could cause unexpected behavior or damage to install the PCIe adapter card in your computer design...
User Manual - Page 13

...different Gen2 PCIe slots. Secure the adapter card to KBA Answer ID 5303. 7. GETTING STARTED - 10 A dedicated fast internal drive may want to and from My Book 3.0. Replace the system cover. Some Gen2 PCIe slots may perform significantly better than others... screw on the same motherboard. MY BOOK 3.0 USER MANUAL documentation. To determine how fast your drive is seated properly.
User Manual - Page 14

.... GETTING STARTED - 11 Connect the power adapter to the My Book 3.0 drive. Connecting the Drive Important: Before handling the hard drive or any other components, discharge static electricity by touching the metal chassis of the power adapter may need to the My Book 3.0 drive. 2. To connect the My Book 3.0 drive, follow the steps below . Power Adapters Note: The configuration...
User Manual - Page 15

... BOOK 3.0 USER MANUAL 4. You can plug the USB 3.0 cable into any available USB 2.0 port. Connect the other end of the USB 3.0 cable to one of the available USB 3.0 ports on your computer. The My Book 3.0 drive automatically powers on/off with your computer does not have USB 3.0 capability, you can start storing data...
User Manual - Page 16

... information about booting from your system documentation or contact the system manufacturer. Note: If an additional external drive is built into a USB 2.0 port or hub? A: Be sure the drive is plugged in to a power source and the USB cable is connected to the WD product, USB bandwidth is physically identical to or from a lower performance...
User Manual - Page 17

...003 Class B. This device complies with the instructions, may be supplied by a listed limited power source, double insulated, or direct plug-in a residential installation. Approuvé pour les ...level of sound pressure from this system to provide reasonable protection against harmful interference in power unit marked "Class 2." This product is no guarantee that this equipment. GPSGV: ...
User Manual - Page 19

...any financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use , will conform to WD's specification therefor. In the United ...Subject to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is for 2 years in the North, South and Central America region...
User Manual - Page 20

Index A Adapter card 3 B Box contents 1 C Cable 2 China RoHS 15 Compatibility with operating systems 3 Compliance, regulatory 14 Connecting the My Book 3.0 11 E Environmental compliance, China 15 F FAQs computer not booting up 13 drive not powering up 13 drive not recognized 13 system support of USB 3.0 13 transfer speeds 13 USB 3.0 device in USB 2.0 port 13 use...
User Manual - Page 21

WD reserves the right to other rights of third parties which may be accurate and reliable; Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A. 4779-705039-A01 Jan 2010 All rights reserved. No license is granted by implication or otherwise under any time without notice. ...
Product Specifications - Page 1

WORL RIVES LLING EXTE My Book® 3.0 External Hard Drives Super speed storage D'S BEST SE WD RNAL HARD D SuperSpeed USB 3.0 interface Elegant design WD quality and reliability Elegant My Book 3.0 external hard drives feature a SuperSpeed USB 3.0 interface with unmatched speed of up to 5 gigabits per second for the fastest transfer speed available on an external hard drive.
Product Specifications - Page 2

... will look great sitting on the country in the world. Not all regions of your limited warranty depends on your shelf. Other marks may vary from recycled materials to minimize waste. All product and packaging specifications subject to keep up with a 2.0 connection. My Book 3.0 External Hard Drives Product Features Access and save your files faster 2000...

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