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Question posted by sheltiezone on June 17th, 2015

I Have A Satellite C55-c5240. Blank Screen & Won't Turn Off

My Satellite c55-c5240 IS on, but the screen is totally blank. I tried to power down, but it won't turn off. I have had it lass than 30 days. I unplugged it, closed the cover and let sit for over 12 hours - when I opened it again, screen is still blank - and power is still on.

Current Answers

Answer #1: Posted by TheWiz on June 17th, 2015 6:42 AM
This answer was accepted by the poster of the original question.
TheWiz

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It sounds like the computer froze in standby. You can turn it off by pressing and holding the power button until all the lights shut off (about 10 seconds or so).

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