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Question posted by Mchaiod on October 4th, 2016

Screen Says Retail Lock. We Tried Pressing 1,2,3,4 And Then Menu But Nothing Hap

retail lock, pressed 1,2,3,4 then menu but nothing happens when pressing the menu button. What should I do to do a factory reset of the tv

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Answer #1: Posted by techyagent on October 4th, 2016 10:43 PM

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techyagent

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1 Turn on the TV and grab the remote. In most cases, you will need the original remote to unlock the TV if you aren't sure of the unlock code. If you don't have the original remote, you will need to purchase one.

Step2 Look at the screen. If you see a blank screen with a red key on the bottom of the screen, press 'Function' and 'Mute' at the same time. This should unlock the channel. This is an option for people who want the TV to stay locked but, want to be able to bypass the lock to watch a certain show or channel. All other channels will remain locked and the TV will fully lock when it is turned off.

Step3 Unlock all of the channels on the TV by entering the factory reset code. There are three main reset codes that TV manufacturers set. These are 0711, 6688 and 3308. Try each one until you find the one that works. This will reset the TV to original factory settings. When you do this, you will loose any information that you have stored in the TV, such as favorite channels, automatic timers and the clock. You will have to go through the full initial set up.

Step4 Call the technical support service number in your owner's manual if none of those codes work. A technician can help you troubleshoot the television because the problem may not be the locking control. When you call, make sure that you have the model number and serial number of the TV.

Step5 Take your television to a TV repair shop. In some cases, a professional who access to wiring diagrams for your television set may have to rewire certain components in order for the television to unlock. This is usually the case when the TV locks by itself while it is on.

Thanks

Techygirl

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User's Guide for L1350U and L2300U Series TV's - Page 31

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User's Guide for L1350U and L2300U Series TV's - Page 39

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User's Guide for L1350U and L2300U Series TV's - Page 40

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User's Guide for L1350U and L2300U Series TV's - Page 43

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User's Guide for L1350U and L2300U Series TV's - Page 45

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User's Guide for L1350U and L2300U Series TV's - Page 48

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User's Guide for L1350U and L2300U Series TV's - Page 51

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User's Guide for L1350U and L2300U Series TV's - Page 65

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User's Guide for L1350U and L2300U Series TV's - Page 75

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