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TP-Link TL-PS310U Support Question

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Question posted by Anonymous-69607 on August 5th, 2012

Driver Will Not Install. All Firewalls Are Off.

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Answer #1: Posted by speel on August 5th, 2012 2:52 PM

This answer was accepted by the poster of the original question.

speel

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October 4th, 2011

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I would double check to make sure that your device is compatitable to your OS. Then I would suggest to double check and make sure no hardware conflicts are being caused in device manager, if you see no yellow "!", then you are fine. My last 2 suggestions is to download the driver file onto a USB drive and install it that way. If that doesn't work, you will then have to call TP Link.

Related TP-Link TL-PS310U Manual Pages

Quick Installation Guide - Page 1

....168.0.10/255.255.255.0 ¾ Password: the TL-PS310U does not come with USB port Hardware Installation 1. Before you start, you should prepare the following items ¾ Windows 2000/XP/Vista/7 computer with print server setup CD ¾ One USB device with a default password. 1 Connect the TL-PS310U to the TL-PS310U. 3. Turn off the USB device's power. 2.

Quick Installation Guide - Page 2

The auto-run program will be started. Restart your computer. Select TL-PS310U Choose your operating system to install all software programs. When the installation completed, please DO restart your computer 2 Insert the setup CD into your CD-drive.

Quick Installation Guide - Page 3

... network segment. In this situation, you that the TL-PS310U is not in the 192.168.0.x network segment, it'll tell you need to change the IP of the TL-PS310U. If your desktop you will bring up the MFP and Storage Server setup utility. Select the print server, right-click on it will see a new icon...

Quick Installation Guide - Page 4

Configure the IP address of the print server according to your network. The IP address has been changed 4 And then click Set Open the above Server Configuration screen again and click Restart Server, so that you can apply the IP configuration.

Quick Installation Guide - Page 5

... and click Connect Device Because the "Disconnect Printer when Idle" option is enabled by default, the server will detect the printer and install its driver automatically 5 Just click OK You can disable the "Disconnect Printer when Idle" in the Option menu. The windows will tell you want to the USB port of the TL-PS310U.

Quick Installation Guide - Page 6

Enable the "Connect Automatically for printing. You're highly recommended to use the "Connect Automatically for Printing" function. After the driver is installed, the printer will be in your system After finish installing the printer driver, please disconnect the printer manually. And then right-click the printer icon, you can use this function for Printing" function 6

Quick Installation Guide - Page 7

... Drive It's the same as you connect the printer on the MFP and Storage Server. Connecting to connect and click Connect Device After the driver is disconnecting the USB devices when you don't use them . 7 A recommended habit is installed, the Removable Disk will be in your system If you connect the USB devices...

User Guide - Page 5

... to begin the setup. 2 The auto-run program will be started. 2) Click the TL-PS310U to the network. 2 The Software Installation 2.1 For Windows 2000/XP Users 1) Insert the setup CD into your CD-drive. 2) Connect the MFP and Storage Server to the router or switch/HUB with the Ethernet cable. 3) Connect the power adapter...

User Guide - Page 7

... the icon and it will bring up the MFP and Storage Server setup utility. 6) The setup utility will see the product listed as "TL-PS310U-2B5111(192.168.0.10)". 5) On your network. The "2B5111" is the last 6 digits of the MFP and Storage Server's MAC address, and the "192.168.0.10" is the MFP...

User Guide - Page 12

Also, please make sure the MFP and Storage Server and your printer are powered on -screen steps in the wizard. Make sure you will ...have the correct CD or drivers for your printer and follow the wizard to the USB port of the MFP and Storage Server. Once the wizard is connected to your computer. 9 b) The printer will need to your computer for the printer software and driver installation.

User Guide - Page 21

2.2 For Windows Vista Users 1) Insert the setup CD into your operating system to begin the setup. 3) Choose your CD-drive. The auto-run program will be started. 2) Click the TL-PS310U to install all software programs. 18

User Guide - Page 22

Select "Install this driver software anyway" to continue. 5) Click on "Finish" to complete the installation process. 19 4) During the driver installation, a Windows Vista security message will appear.

User Guide - Page 23

Windows Vista will pop up a firewall setup window, please choice "Unblock". 8) After finishing Firewall setup, MFP and Storage Server utility will be shown on Desktop. 7) Double click on it for the first time execution. 6) Once the installation process has been completed, an "Launch MFP and Storage Server" icon will finish the setup procedure automatically. 20

User Guide - Page 26

... Management Interface 3.1 For Windows 2000/XP/Vista Users To Access WEB management interface in Windows 2000/XP/Vista, in the MFP and Storage Server setup utility, select the "TL-PS310U-2B5111(192.168.0.10)" and double click, OS will open the browser automatically and load the management webpage. 3.2 WEB Page Description The WEB...

User Guide - Page 31

... MFP and Storage Server listing window after installing USB device driver might prevent the MFP and Storage Server setup utility from the computer stand-by your anti-virus program. 3) The connected USB devices are correctly connected to your computer "wake up from accessing the network. Also, certain anti-virus programs come with firewall functions that...

Instruction Manual - Page 9

....168.0.10" is in the 192.168.0.X network segment, it and select "Server Configurations". 5 "C7641B" is the last 6 digits of TL-PS310U. In this situation, you the TL-PS310U is the MFP and Storage Server's default IP address. 7. If your network. 6. Select the print server, right-click on your computer is not in different network segment. The setup...

Instruction Manual - Page 10

And then click Restart Server to your network (take effect. 9. And then click Set. 8. Configure the IP address of the print server has been changed. 6 Then you will see the IP address of the print server according to make the change take 192.168.1.93 for example).

Instruction Manual - Page 13

... it was plugged directly into your computer. ) Note: 1) Some of the MFP and Storage Server. Also, please make sure the MFP and Storage Server and your printer are recommended to connect the printer to computer and complete the driver installation in the wizard. The printer will be able to use the printer as if...

Instruction Manual - Page 22

Chapter 3 WEB Management Interface 3.1 For Windows 2000/XP and Windows 7 Users To Access WEB management interface in Windows 2000/XP or Windows 7, in the MFP and Storage Server setup utility, select and double-click the "TL-PS310U-C7641B" item, the operating system will open the browser automatically and load the management webpage. Here we take Windows 7 operating system for example. 18

Instruction Manual - Page 29

...Server could work with firewall functions that all of USB devices, it ? Why can 't I see any servers on my MFP and Storage Server listing window after your computer "wake up from accessing the network. Please reconnect the USB devices again after installing... and Storage Servers are disconnected after installing USB device driver might prevent the MFP and Storage Server setup utility ...