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TP-Link M5350 Support Question

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Question posted by cablesat on January 20th, 2014

Model M5350

have a Microswoft Surface RT tablet. Installed sim card on M5350 device and proceeded with password number. The surface RT shows Limited Connectivity and no Internet is available. Any ideas how to configure it to make it work?

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Related TP-Link M5350 Manual Pages

M5350 V1 User Guide - Page 6

... Park, Shennan Rd, Nanshan, Shenzhen, China TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: 3G Mobile Wi-Fi Model No.: M5350 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope...

M5350 V1 User Guide - Page 8

... Mobile Wi-Fi without any of the listed items is damaged or missing, please contact with your package:  M5350 3G Mobile Wi-Fi  One power adapter  One USB cable  One battery  Quick Installation Guide  Note: Make sure that the package contains the above items. If any explanation. -1-

M5350 V1 User Guide - Page 9

... upload speeds, M5350 is at the interior of the device. Equipped with a micro SD card slot for up to work or play for hours on end. No other bulky devices required  HSPA+ supported with its innovative OLED display, users can instantly establish your own Wi-Fi hotspot simply by inserting a 3G SIM card at the...

M5350 V1 User Guide - Page 10

... Internet connection. 52B/125B Traffic Statistics Means "current traffic/ total traffic". (The "current traffic" will be cleared every time the device turns off, while the "total traffic" will light up and display the related information. -3- Later when you to connect the Device with the power adapter (attached in the package) via the USB cable.  SIM Card...

M5350 V1 User Guide - Page 11

... 2 inches (5 cm) of clear space around the Device  Operating Temperature: 0℃~40℃ (32℉~104℉)  Operating Humidity: 10%~90%RH, Non-condensing 2.2 Hardware Installation STEP 1: Install SIM card and memory card. 1) Open the cover upwards (as the arrow shows).  Note: If you have the SIM card's metal chip downwards and the triangle notch outwards...

M5350 V1 User Guide - Page 12

You can purchase it . -5- STEP 2: Install the battery. 1) Touch the metal contacts of the battery to the metal points of the Device, and then press to fit the battery body into the slot. 2) Before closing the cover, please note down the SSID and the wireless password on the label for later use.  SSID...

M5350 V1 User Guide - Page 14

... be changed as Microsoft Internet Explorer 5.0 , Netscape Navigator 6.0 or above 3.2 TCP/IP Configuration The default IP address of the M5350 3G Mobile Wi-Fi is 192.168.0.1, and the default Subnet Mask is connected directly to the wireless network of M5350 and then click Connect. -7- Please refer to Appendix B: Configuring the PC for any number from 2 to 254...

M5350 V1 User Guide - Page 15

... behind the SSID of M5350, you've successfully connected to its wireless network.  Note: After successful connection to further configure your device. 3.4 Quick Setup 1. Open a web-browser, enter the default address 192.168.0.1 in lower case letters) for the default SSID and wireless password of the device's MAC address. 3. Enter the wireless password you can refer to...

M5350 V1 User Guide - Page 16

..., and click OK to continue. Figure 3-2 Quick Setup - Go to Tools menu > Internet Options > Connections > LAN Settings, in the screen that your Web-browser has been set to continue, ...Quick Setup page. M5350 3G Mobile Wi-Fi User Guide  Note: Figure 3-1 Login Windows If the above screen does not pop-up Settings page shows the related information of the SIM card inserted. Click Next ...

M5350 V1 User Guide - Page 25

...; Connection Status: Shows whether the Internet is terminated due to specify a MAX Idle Time (5 minutes by hour, this page. -18- Please select the connection mode as you have them take effect. 4.4.1.2. When you select Manual as you need to manually dial up Settings  Profile List: A list of connection - During the process, if your SIM card currently...

M5350 V1 User Guide - Page 26

... is required.  PAP: Means your ISP required Password Authentication Protocol, which need not to be specified. If ... Click New to create a new profile. -19- M5350 3G Mobile Wi-Fi User Guide Figure 4-13 Profile Management...device have dynamic negotiation with the peer using two handshakes.  CHAP: Means your APN, either Auto or Manual. Select the profile of your SIM card...

M5350 V1 User Guide - Page 27

... save your SIM card supports GSM, please select 2G only; if you are not very sure about it, please select Auto and then the device will detect it automatically. M5350 3G Mobile Wi-Fi User Guide 4.4.1.3. Network Mode Figure 4-14 New Profile Figure 4-15 Network Mode Settings  Connection Status: Shows whether the Internet is connected or disconnected...

M5350 V1 User Guide - Page 28

..., every time you start the device with this trouble.  PIN Code: You can set a PIN code, not more than 8 characters.  Remaining Attempts: Shows how many attempts there are left... it could save you this SIM card inserted, you need to enter the PIN code; M5350 3G Mobile Wi-Fi User Guide Figure 4-16 PIN Configuration  Current Status: Shows whether your PIN code function ...

M5350 V1 User Guide - Page 29

... your SIM card as well as Personal Unlock Code (PUC), is a SIM-specific code assigned by the service provider. When the PIN code is prompted for it, it inserted. 4.4.1.5. If a user does not know his or her PUC and is required upon device -22- M5350 3G Mobile Wi-Fi User Guide Figure 4-17 PIN Configuration - Auto...

M5350 V1 User Guide - Page 37

M5350 3G Mobile Wi-Fi User Guide  Restore to Factory Defaults: Click Restore to reset all the values you have saved will be lost when the default settings are restored. Modify Password...; Note: The new password must not exceed 14 characters in the device.  New Password: The new password you want to their default values. Click Clear to clear all configuration settings to set , ...

M5350 V1 User Guide - Page 38

... rebooted and the saved settings to identify individual mobile equipment. -31- Device Info This page displays the related information about this device, including Device Name, Firmware Version, Hardware Version, MAC Address, and IMEI. Figure 4-31 Device Information  Device Name: The Model of the device.  Firmware Version: The current firmware version  Hardware Version...

M5350 V1 User Guide - Page 39

...; 2) Log into M5350 is a valid WCDMA SIM card. 2) Please check if the PIN function is manual connection, please go to "Obtain an IP address automatically" and "Obtain DNS server address automatically". T4. What should I do if I restore M5350 to M5350? 1) Please verify your PC to Advanced -> Dial-up and click Connect to manually get connected to the Internet. 5) If...

M5350 V1 User Guide - Page 43

M5350 3G Mobile Wi-Fi User Guide Appendix C: Specifications General Standards Network Type Certification Dimension Interface .../ HSDPA / UMTS CE, FCC, RoHS 94mm x 56.7mm x 19.8mm (W x D x H) One Micro USB port One SIM card slot One Micro SD Memory card slot Power button RESET button 2000m Internal Ah Rechargeable Battery 5VDC/1.0A External Power Adapter WCDMA: 2100/1900/900Mhz GSM: 850/900/1800...

M5350 V1 QIG 7106504060 - Page 1

... direction as the arrow shows). Open Network and Sharing Centel a After successful connection to M5350 (with a SIM card inserted), you have the SIM card's metal chip downwards and the triangle notch outwards, and then slide the card into the slot. Note Otherwise, please continue with the device. 2. M5350 1HardwareInstallation STEP 1: Install SIM card and memory card. ff 0 First, push and...

M5350 V1 QIG 7106504060 - Page 2

.... O YI 'AN MEM MitEM I restore M5350 to its factory defaults; 2) Log into M5350 is a valid WCDMA SIM card. 2) Please check ifthe PIN function is not verified, please click New to create a new profile with M5350.Ifnot, please go to "Advanced -> Dial-up " and click "Connect"to manually get connected to the Internet. 5) lithe above two steps failed, please...