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Sony KDL-40V4100 Support Question

Sony KDL-40V4100 Support Question

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Question posted by vlpa on April 2nd, 2014

Frozen In Wide Mode

I have a Sony Bravia KDL 40V4100. It is frozen in HD: Zoom and SD: Full Zoom. Using the remote does not have any effect. Any tips? Thank You.

Current Answers

Answer #1: Posted by StLFanMan on April 3rd, 2014 8:32 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
90
points
Try to power cycle the TV to see if that fixes the issue:

Turn the TV off and unplug it.

Leave it unplugged for a few minutes.

Plug it back in, power it on.

Restore settings back to factory defaults.

Still experiencing issues: I'd call Sony Support for additional troubleshooting or seek service repairs.

Related Sony KDL-40V4100 Manual Pages

Operating Instructions - Page 1

3-297-694-16(1) LCD Digital Color TV Operating Instructions KDL-32XBR6 KDL-40V4100 KDL-40W4100 KDL-37XBR6 KDL-42V4100 KDL-46W4100 KDL-40V4150 KDL-46V4100 KDL-52W4100 KDL-52V4100 KDL-46W4150 © 2008 Sony Corporation
Operating Instructions - Page 4

... equipment Contact your new BRAVIA TV, you for information on an HDTV, you will notice a big difference. Welcome to the World of BRAVIA® Thank you need access to HD programming. To learn more about HDTV, visit: U.S.A. The quality of your cable or satellite provider for purchasing this Sony BRAVIA® high-definition television. To experience the stunning...
Operating Instructions - Page 5

... The XMB™ is an easy way to access the TV settings for the 32 class, 37, 40, 42, 46 and 52 inch BRAVIA KDL-XBR6, V and W series models with screen size measured ... other options (see page 31 for customization options). • TV Channels: TV Guide On Screen™ and available channels are displayed on your remote control to certain features, settings, and functionalities of Energy. The...
Operating Instructions - Page 6

... (each sold separately). For product protection and safety reasons, Sony strongly recommends that you install the TV unit to not pinch your hand as illustrated and hold it securely. Installing the TV This TV can be mounted on a wall using a WallMount Bracket or placed on the LCD panel or the frame around the screen. • Be careful...
Operating Instructions - Page 7

...TV set or cause it to fall, etc. 8-12 mm • Models KDL-32/37XBR6, KDL-40V4150, KDL-40/42/46V4100, KDL-40/46W4100 and KDL-46W4150 can be mounted on the rear of the screws differ depending on this TV... ready to lift the TV by a Sony dealer or licensed contractor. • Sufficient expertise is model KDL-52V4100; other than to use the TV with your TV should be performed by ...
Operating Instructions - Page 10

.../480p/480i) 4 AUDIO OUT R AUDIO L L AUDIO R (VAR/FIX) 23 4 5 DMex/ SERVICE 6 7 KDL-32XBR6/KDL-37XBR6/ KDL-42V4100 9 KDL-40V4150/KDL-40V4100/ KDL-46V4100/KDL-52V4100/ KDL-40W4100/KDL-46W4100/ KDL-52W4100/KDL-46W4150 9 AC IN CABLE / ANTENNA 8 Side Panel IN 4 2 VIDEO IN 2 VIDEO L (MONO) AUDIO R 1 ~ • This TV displays all video input signals in a resolution of 1,920 dots ×...
Operating Instructions - Page 14

... VESA VESA VESA CEA-861* ~ • This TV's PC input does not support Sync on the television. • For the best picture quality, it is recommended to the TV and no signal has been input from the PC according to Full Pixel. This affects Picture settings, Wide Mode settings, and PIP function. In plug and...
Operating Instructions - Page 16

... B button: Allows you to select the highlighted option and advance to on screen instructions using the CABLE/ ANTENNA input (e.g. This TV features an electronic program guide. Select to continue. Language settings will apply to the next screen. Begin your remote control. Follow the on screen display as well as Alternate Audio language, your...
Operating Instructions - Page 19

...display the Favorites menu. For instructions on using a specific menu, see "How to Use TV Guide On Screen" on the amount of your TV (see page 38. 5 FAVORITES Press once...Off appears. 5 3 BRAVIA These buttons are watching. To cancel Sleep Timer, press SLEEP 4 repeatedly until the TV displays the time in fast rewind mode. Operating the TV Remote Control Button Description Button ...
Operating Instructions - Page 20

...access the TV Home Menu items such as the TV Settings, TV channels and...frozen image with the current program in the optional BRAVIA external module (e.g. Product Support Clock/Timers Settings Sound Screen qg Channel TV qh 9 DMex Press to change channels immediately. 8 qa Use with the frozen image. See your dealer or www.sony.com/bravia...Current Frozen program picture Press the...
Operating Instructions - Page 21

...See page 34 Alternate Audio See page 35 ql Digital Rating See page 39 Background TV See page 25 Device Control See page 41 ql PICTURE ~ • The Digital ...menu items vary based on page 32. (Continued) 21 Operating the TV Button Description qk OPTIONS Press to cycle through the available picture modes: Vivid, Standard, Cinema, Custom, PhotoVivid, Photo-Standard, Photo-Original,...
Operating Instructions - Page 22

... also accessed in the Screen settings (see pages 35 and 36). ws JUMP Press to cycle through the available Wide Mode settings: Wide Zoom, Normal, Full, H Stretch, Zoom. The TV alternates between two channels. Changing the Wide Screen Mode for PC Timing ws Incoming PC signal Incoming PC signal 800 × 600 1,280 × 768 m Normal m Normal Full...
Operating Instructions - Page 23

...this LED will illuminate when the TV is in red when your TV is powered on the back cover). 5 (IR) Infrared Receives IR signals from the remote control. Operating the TV Indicators 7 1 PIC OFF/TIMER...(see page 42 for KDL-W series. 23 Do not put Receiver anything near the sensor, as its function may indicate that the TV needs servicing (see contacting Sony information on . When ...
Operating Instructions - Page 35

... have no effect on the Audio Out.) Variable Select to control the volume of the original image as channels and inputs are disturbing to you, select Off. Zoom Select to enlarge the picture horizontally and vertically to fill the screen. Using TV Settings Screen Settings Wide Mode Auto Wide 4:3 Default Select the default screen mode to use for 4:3 sources...
Operating Instructions - Page 36

...useful if the TV is connected to game equipment. • Vertical position is available only when Wide Mode is set to Full. Reset Resets the settings to move the position of the picture vertically (up and down). H Center Allows you to Wide Zoom or Zoom... Wide Mode Normal Select to HDMI input. 36 Adjust the Vertical positioning by pressing WIDE on the remote control. • See WIDE ...
Operating Instructions - Page 42

...on the front panel or select ...TV automatically enter standby mode when there is no signal input for more than 30 seconds. This also enhances the black level. or MUTING buttons will not be used for KDL...Mode 1 Select to disable this Initial Setup. Light Sensor Enables the automatic picture (screen) brightness control. Logo Illumination Select On to illuminate the SONY logo on the remote...
Operating Instructions - Page 44

... SD content (commercials), the picture may not be used with the BRAVIA ...remote control, set up PC timing. • Verify PC Power Management is activated (see page 42). • Verify the PC is regulated by the LCD panel backlight and supporting electronics will auto-detect the TV and correctly set to Off in the Screen settings (see page 35). • Check the Auto Wide option in effect...
Operating Instructions - Page 45

...). Remote control does not operate • To determine if the problem is available (see page 38). Lost password • Select the Password settings on again.) Release V. How to reset the TV to select closed captioning, select CC1 instead of Text1-4. If you change the channel or input or manually change the Wide Mode to Wide Zoom...
Operating Instructions - Page 46

...46V4100 KDL-52V4100 KDL-40V4100 KDL-46W4100 KDL-52W4100 KDL-40W4100 KDL-46W4150 System Television system NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135 Panel system LCD...
Operating Instructions - Page 47

... W WIDE button 22 Wide Mode 35, 36 47 Rating 40 Unrated 39 V V Center 36 Vertical Size 36 VIDEO IN jack 11 Video/Photo Optimizer 33 Voice Zoom 34 VOL +/- button 22 Channel Block 39 Channel Tuning Keys 41 CineMotion 33 Color 32 Color Temperature 32 COMPONENT IN jack (1080p/1080i/ 720p/480p/480i) 11 Contact Sony...

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