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Sony HDR SR7 Support Question

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Question posted by blessemae4 on March 27th, 2015

How To Fix E:31:00 Format Error In My Hdr-sr7

when we open our video cam it appear "recovering" then after a few minutes it sate format error with e:31:00 .. how can we fix it?

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Answer #1: Posted by TommyKervz on March 27th, 2015 2:18 PM

This answer was accepted by the poster of the original question.

TommyKervz

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January 10th, 2013

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1) Turn off the Camcorder.
2) Remove the battery or disconnect the AC power adapter for 60 seconds.
3) Insert the battery or reconnect the AC adapter.
4) Turn ON the Camcorder.

Press the RESET button, using a small pin pointed object for 2-3 seconds, to reset the Camcorder to factory default settings.

If the issue is still unresolved, the Camcorder will require service.
Refer the below link to intiate the service request.
https://eservice.sony.com

Before initiating the service request, you can contact the Sony Media Services support team to recover the files.
You can contact them from this link.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Sony HDR SR7 Manual Pages

Operating Guide - Page 1

Digital HD Video Camera Recorder Operating Guide HDR-SR5/SR7/SR8 3-210-378-11(1) For details on the advanced operations, please refer to "Handycam Handbook" (PDF). © 2007 Sony Corporation

Operating Guide - Page 4

...call your Sony dealer regarding recycling of Conformity Trade Name: SONY Model No.: HDR-SR5 Responsible Party: Sony Electronics Inc. Regulatory Information Declaration of rechargeable batteries, ...2230 This device complies with Part 15 of Conformity Trade Name: SONY Model No.: HDR-SR7 Responsible Party: Sony Electronics Inc. Operation is subject to the following two conditions: ...

Operating Guide - Page 5

... system-based TV. • Television programs, films, video tapes, and other materials may result in a malfunction ... used with the limits for help. Notes HDR-SR5, HDR-SR7 and HDR-SR8 are recorded without any interference received, ... prevent the hard disk from being broken or recorded images from the camcorder. - For the State of Conformity Trade Name: SONY Model No.: HDR-SR8 Responsible ...

Operating Guide - Page 6

... • To protect the internal hard disk from the shock by the camcorder may not delete data from being activated in the viewfinder (HDR-SR7/SR8) or on operational temperatures • When the temperature of the camcorder becomes extremely high or extremely low, you may not be contrary to format the hard disk of the camcorder, it is recommended that you...

Operating Guide - Page 10

... a malfunction. • Even if your camcorder or the Handycam Station, even when the power cord is still supplied to it while connected to the DC IN jack on the right DC plug DC IN jack Open the jack cover. NP-FH60: HDR-SR5 HD SD (Unit:min.) HDR-SR7/ SR8 HD SD Charging time 135...

Operating Guide - Page 14

...camcorder is as still images. For details, see "Picture Motion Browser Guide" on the image quality or the image size. x To change the recording media of still images to a "Memory Stick Duo." To cancel Easy Handycam operation, press EASY F again. HDR-SR5: approx. 11 hours and 50 minutes HDR-SR7: approx. 17 hours and 50 minutes HDR... can check the free hard disk space by pressing (HOME...Open...

Operating Guide - Page 17

... point you touched will be displayed in ( ) are reference pages. Move the power zoom lever slightly for a faster zoom. Parts and functions used for the camcorder The numbers in the center of the displayed frame. 2 PHOTO button (13) 3 Eyecup (HDR-SR7/SR8) 4 Viewfinder (12) (HDR-SR7/SR8) 17

Operating Guide - Page 18

...A/V connecting cable. Camera recording lamp Lights up while charging your camcorder is writing/reading ...HDR-SR7/SR8) qf COMPONENT OUT jack Connect with the component video cable. You can be turned on or off as a video light, a flash, or a microphone. 5 Viewfinder lens adjustment lever (12) (HDR-SR7/SR8) 6 ACCESS lamp (Hard disk) When the ACCESS lamp is lit or flashing, your camcorder...

Operating Guide - Page 19

...a tripod screw. eh RESET button To initialize the settings (Reset), press RESET to ON ( appears). NIGHTSHOT switch To record in .)) to the tripod receptacle using the flash. rd BACK LIGHT ... and recorded. Sound picked up by connecting the camcorder to display .. To cancel the backlight function, press BACK LIGHT again. ra CAM CTRL dial (HDR-SR7/SR8) You can assign one menu item you ...

Operating Guide - Page 21

...changes Following indicators appear during playback. 21 Recording/Playback X VISUAL INDEX button Indicators when you can check them as [DATA CODE] during recording/playback to indicate the settings of your camcorder. n Backlight... ZEBRA X.V.COLOR Face Index set * HDR-SR7/SR8 b Notes • The recording date and time is recorded automatically on the hard disk and "Memory Stick Duo."

Operating Guide - Page 24

...], [DROP SENSOR] *1 You can set these items also during Easy Handycam operation (p. 14). *2 The menu name is changed to [SOUND SETTINGS] during Easy Handycam operation. *3 HDR-SR7/SR8 Items of the OPTION MENU Items you can set only on the situation/No tab) [SLIDE SHOW], [SLIDE SHOW SET], [COPIES], [DATE/TIME], [SIZE...

Operating Guide - Page 27

...camcorder by Macintosh computers. Using the enclosed PC software, high definition footage can enjoy the following operations. x Using a Macintosh computer The supplied software "Picture Motion Browser" is necessary. Creating an AVCHD format disc/DVDvideo - Processing only the contents in the AVCHD format... Vista: 1 GB or more Hard disk: Disk volume required for installation: Approximately ...

Operating Guide - Page 28

... you view or edit movies recorded in HD (high definition) format. Otherwise, the software will not be installed, then click [Next]. 6 Check your area and country/ region, then click [Next]. 7 Read [License Agreement], select [I accept the terms of your camcorder to the computer. DVD burner (CD-ROM drive is necessary for installation) b Notes • Even...

Operating Guide - Page 31

..., files stored on the screen of your camcorder or of the "Memory Stick Duo." 31 b Notes • Do not disconnect the USB cable while the ACCESS lamp is lit. • Before turning off your camcorder or in a "Memory Stick Duo" may cause a malfunction of the hard disk of your camcorder. 6 Disconnect the USB cable from the...

Operating Guide - Page 33

.../ E:31:ss / E:61:ss / E:62:ss / E:91:ss / E:94:ss • A malfunction that you have tried a couple of your computer. You cannot make new recording during this period. • The hard disk of ... or still images exceeds the recordable capacity of times, contact your camcorder and leave it for a while in the viewfinder (HDR-SR7/SR8) or on the media check tool, see "Picture Motion Browser...

Operating Guide - Page 34

...disk drive in your camcorder. (Warning on the hard disk of the camcorder)* Fast flashing • The hard disk of the camcorder is fully recorded. • An error may flash, even if there are approximately 20 minutes remaining. (High temperature warning) Slow flashing • The temperature of your camcorder is extremely low. Use the flash. • The camcorder is not sufficient, so camera...

Operating Guide - Page 35

... on and let it may appear on your camcorder is soiled, clean the camcorder body with a soft cloth lightly moistened with water, and then wipe the casing with plenty of children's reach. The camcorder may malfunction or become deformed. - Near windows or outdoors, where the LCD screen, the viewfinder (HDR-SR7/SR8), or the lens may...

Operating Guide - Page 37

Specifications System Video compression format AVCHD (HD)/MPEG2 (SD)/JPEG (Still images) Audio compression format Dolby Digital 2/5.1ch Dolby Digital 5.1 Creator Video signal NTSC color, EIA standards 1080/60i specification Hard disk HDR-SR5: 40 GB HDR-SR7: 60 GB HDR-SR8: 100 GB When measuring media capacity, 1 GB equals 1 billion bytes, a portion of Sony's ClearVid CMOS sensor and image ...

Operating Guide - Page 38

...; 220) General Power requirements DC 6.8 V/7.2 V (battery pack) DC 8.4 V (AC Adaptor) Average power consumption HDR-SR5: During camera recording using the LCD with normal brightness: HD: 4.2 W SD: 3.6 W HDR-SR7/SR8: During camera recording using the viewfinder with normal brightness: HD: 4.5 W SD: 4.0 W During camera recording using the LCD with less than 2.2 kΩ (kilohms) COMPONENT OUT jack...

Operating Guide - Page 39

...without notice. • Your camcorder is a trademark of Dolby Laboratories. • HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or ... "AVCHD" logotype are registered trademarks of their respective companies. Rechargeable battery pack NP-FH60 Maximum output voltage DC 8.4 V Output voltage DC 7.2 V Capacity 7.2 Wh (1 000 mAh) Dimensions (approx.) 31.8 &#...