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Question posted by chaojianggu on May 26th, 2015

Sony Hdr-sr11e The Touch Screen Not Responding

Sony hdr-sr11e the touch screen not responding, if follow your instruction to press reset button, the data will be lost or still there

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Answer #1: Posted by TheWiz on May 27th, 2015 7:02 AM

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TheWiz

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Unfortunately if the touchscreen isn't responding then it's very likely a hardware issue and wouldn't be fixed by a reset. If the camcorder is still under warranty then you can send it in to Sony for repair. If it's not under warranty, you still may be able to have them repair it but they will charge you.

Here is the customer service number for Sony camcorders: 1-239-245-6356.

Related Sony HDR-SR11E Manual Pages

User Manual - Page 1

Digital HD Video Camera Recorder Operating Guide HDR-SR11E/SR12E 3-286-586-11(1) For details on the advanced operations, please refer to "Handycam Handbook" (PDF). © 2008 Sony Corporation

User Manual - Page 3

... 16530 Via Esprillo, San Diego, CA 92127 U.S.A. Notes HDR-SR11E/HDR-SR12E is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 1080075 Japan. Disposal...to the applicable collection point for safety, performance or data integrity reasons require a permanent connection with separate collection ...or guarantee matters please refer to the following two conditions: (1) This device may not cause harmful ...

User Manual - Page 6

..., when you need a PAL system-based TV. • Television programs, films, video tapes, and other devices • Your camcorder is not possible due to "Handycam Handbook...following devices; - To view your recorded images on the country/region. Also, you can save all your recorded image data • To prevent your image data from being lost, save your data. Change the screen...

User Manual - Page 10

... the date and time (HOME) (p. 20) Touch the button on the LCD screen. 1 While pressing the green button, turn the POWER switch repeatedly in a specified language. Touch (HOME) t (SETTINGS) t [CLOCK/ LANG] t [ LANGUAGE SET], then select the desired language. Changing the language setting You can turn on (Still) lamp, the screen aspect ratio is changed to show messages...

User Manual - Page 11

...screen appears. Step 3: Selecting the media Getting Started You can use in step 2, then touch the desired media. For types of your camcorder. On the internal hard disk: approx. 17 h 50 m (HDR-SR11E), approx. 36 h (HDR-SR12E) - On a "Memory Stick PRO Duo" (4 GB) made by Sony...Memory Stick PRO Duo" has been selected as follows: - The default setting is changed. To ...

User Manual - Page 12

... damaged. • If [Failed to OFF (CHG), turn the POWER switch until it on the LCD screen when you have selected "Memory Stick PRO Duo" as the movie media, turn it clicks. 3 Close the... Database File. The [Create a new Image Database File.] screen appears on while pressing the green button. 3 Touch [YES]. Note that formatting will delete all data recorded on a "Memory Stick PRO Duo...

User Manual - Page 14

... the image recorded in [MOVIE MEDIA SET] (p. 11). 1 Turn the POWER switch B to turn on your camcorder. 2 Press (VIEW IMAGES) C (or A). In the default setting, the images on the hard disk are played back. (VIEW IMAGES)...on the LCD screen (It may take some seconds). 3 Start playback. Movies Touch the or tab, then select the desired movie to the VISUAL Previous/Next INDEX screen (OPTION) ...

User Manual - Page 15

...cable either to the Handycam Station or to your camcorder and TV referring to the instruction manuals of movies When playing back a movie, touch (OPTION) t tab t [VOLUME], then adjust the volume with A/V Remote ...)/SD (standard definition)) viewed on the TV screen differ depending on the TV when playing back. Refer also to the instruction manuals supplied with the device to be adjusted on...

User Manual - Page 16

...viewfinder lens adjustment lever until the image is writing/reading data. 7 Hook for a certain period during sleep mode...., your camcorder is clear. 5 QUICK ON button When you touched will be displayed in the center of each part Buttons, jacks, etc., which are not explained in.... Press QUICK ON again to 5 times the original size (Playback zoom). • When you touch the screen during...

User Manual - Page 17

... you touch the screen during recording. Active Interface Shoe The Active Interface Shoe supplies power to 5 times the original size (Playback zoom). • When you touched will flash automatically depending on your camcorder and the Handycam Station. 17 Recording/Playback qs (USB) jack Connect with the component A/V cable or A/V connecting cable. qh RESET button Press RESET to...

User Manual - Page 20

... item to change the operating settings for your convenience. The bottom of the HOME MENU (HELP) 1 Press (HOME) A (or B). 2 Touch (HELP). Menu items Category 1 Touch the desired category then item to change the setting. 2 Follow the instructions on the screen, touch / to learn about. Using the OPTION MENU The (OPTION) MENU appears just like the pop-up...

User Manual - Page 21

... is not on the screen, touch another tab. If you want is not available under the current situation. • The (OPTION) MENU cannot be used during Easy Handycam operation. Items of the HOME MENU (CAMERA) category MOVIE* PHOTO...[FLASH MODE]*, [FLASH LEVEL], [REDEYE REDUC], [DIAL SETTING], [FACE DETECTION], [CONVERSION LENS] VIEW IMAGES SET [DATA CODE], [ DISPLAY] 21 Recording/Playback

User Manual - Page 25

...screen for details. You can enjoy the following...follow the steps below. 1 Turn on the computer. To view "Handycam Handbook," double-click "Handbook.pdf." Creating a disc with a computer Handbook/software to install Adobe Reader on your computer. 1 Turn on the computer. 2 Place the CD-ROM (supplied) in the disc drive of your computer. http://guide.d-imaging.sony... touch operation...

User Manual - Page 26

...definition footage can be played on the computer before connecting your camcorder to the computer following operations: - Creating an AVCHD format disc/DVDvideo - For Windows Vista: 1 ...for installation: Approximately 500 MB (10 GB or more is necessary. The installation screen appears. One Touch Disc Burn - The installation is necessary for the application to be installed and ...

User Manual - Page 27

.... For the basic operation of the computer. 2 Touch [END] t [YES] on -screen instructions to install the software. Enjoying with a computer 7...Sony Picture Utility] t [PMB - 1 Connect the AC Adaptor to the Handycam Station and a wall outlet (wall socket). 2 Set your camcorder onto the Handycam Station, then turn on your computer. If the installation screen appears, follow the instructions...

User Manual - Page 28

..., press the RESET button (p. 17) using your camcorder, use the following table...data. • During repair, we may be ready to shoot after about 1 minute. Press the QUICK ON button (p. 16). • Your camcorder is not a malfunction. This is recording the image you press the RESET button, all settings, including the clock setting, are reset). • The temperature of your Sony...

User Manual - Page 29

...Sony service facility. Indicators C:04:ss C:13:ss / C:32:ss E:20:ss / E:31:ss / E:61:ss / E:62:ss / E:91:ss / E:94:ss 101-0001 E Causes/Solutions • The battery pack is not an "InfoLITHIUM" battery pack (H series). Delete unnecessary images on the LCD screen... source. Reconnect it in the viewfinder, check the following. Self-diagnosis display/Warning indicators If indicators appear on...

User Manual - Page 31

...receivers and video equipment. If sand or dust gets in the following to avoid...the Remote Commander and button-type battery out of the LCD screen may malfunction. The ...Sony dealer before operating it . Sometimes this malfunction cannot be repaired. • If any liquid that may appear on the LCD screen...or in a car parked in these operating instructions. • Do not let your camcorder...

User Manual - Page 33

...)/JPEG (Still images) Audio compression format: Dolby Digital 2/5.1ch Dolby Digital 5.1 Creator Video signal: PAL color, CCIR standards 1080/50i specification Hard disk: HDR-SR11E: 60 GB HDR-SR12E: 120 GB When measuring media capacity, 1 GB equals 1 billion bytes, a portion of Sony's ClearVid CMOS sensor and image processing system (BIONZ) allows for still image resolution...

User Manual - Page 34

...; and "®" are not mentioned in each case in the U.S. On trademarks • "Handycam" and are registered trademarks of Sony Corporation. • "AVCHD" and "AVCHD" logotype are trademarks of Matsushita Electric Industrial Co., Ltd. Mass (approx.): HDR-SR11E: 560 g (1 lb 3 oz) main unit only 640 g (1 lb 6 oz) including the supplied rechargeable battery pack...