Samsung NP365E5C Support Question
Samsung NP365E5C Support Question
Find answers below for this question about Samsung NP365E5C.Need a Samsung NP365E5C manual? We have 3 online manuals for this item!
Question posted by Ayanna50 on January 26th, 2014
My Samsung Np365e5c Is Stuck On The Setup Utility Screen.
My daughter started pushing random buttons on the laptop resulting in it going to a grey and blue screen with sysinfo, advanced, security, boot, exit options on top of the page. But when I try to exit or save and exit, nothing happens. I've tried f9 and f10 as well. How do I get to the start screen or do a system reboot without losing all data? Also tried powering down and removing hard drive.
Current Answers
Related Samsung NP365E5C Manual Pages
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 2
... External Display Device 56 Adjusting the Volume 58 LCD Brightness Control 59 Wired Network 62 Wireless Network (Optional) 64 Using the TPM Security Device (Optional) 73 Using the Multimedia App (Optional) 77 Sharing content using the AllShare Play app
(Optional)
Chapter 1 Getting Started
1
86 Samsung Software Update 87 Diagnosing the Computer Status and
Troubleshooting 88 Using the...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 33
... online Help.

Getting Started
You can view basic instructions on the screen to display the Charms menu.
To...your computer including new function(s) for operating a computer.
Security, Personal
Information
You can check the Help section required ... how to use Windows by utilizing Windows Help and Support.
•• The screen may appear somewhat different depending on...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 38
... the list and click Close to as an App). In a larger sense, it to the top of the screen. Windows 8 provides basic Apps for frequently performed tasks.
To exit the App
1 Move your mouse button and then drag it . Now, you can check the selected App which is currently running Apps in order...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 41
...+ D
Switches to Start mode. Opening the Advanced
Management Tool
Windows Key + X
Opens the Advanced Management Tool. Chapter ...Screen
Windows Key + L Locks the screen.
Opening the Second Screen
Settings
Windows Key + P
Opens the External Monitor Settings menu.
Exit App
Alt + F4
Exits the currently running App.
Function
Hot Keys
Function Description
Displaying the Start Screen...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 44
... The Samsung software control program, the Settings, is connected to the computer. Turns all wireless network devices on or off . CRT/LCD Touchpad
Mute
Switches the screen output to... or off . Press this button to the LCD or external monitor when an external monitor (or TV) is launched.
Keyboard
Chapter 3. Screen Brightness Control Controls the screen brightness. When using an external...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 59
...;ᔪ
The screen brightness is automatically...screen brightness control bar.
⦽
Chapter 3. A large number of bad pixels can damage the LCD.
Using the computer
58
•• Saving battery power consumption Decreases the LCD brightness when the computer is running on battery power to save battery power consumption.
•• LCD bad pixels principle of computer Samsung...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 65
... in the BIOS Setup, initialize the TPM program, and then register the user.
•• This function is only supported for models with TPM (security chip).
•...Security Device (Optional)
Chapter 3. Using the computer
64
A TPM (Trusted Platform Module) security device is subject to complete the following steps.
1 Initializing the TPM chip Initializes the authentication information saved...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 66
... you have to save the changes. When the Samsung logo screen appears, press the F2 key repeatedly.
2 If the BIOS screen appears, select the Security > TPM Configuration ...will not be able to Clear. Using the TPM Security Device (Optional)
Chapter 3. SysInfo
Aptio Setup Utility
Advanced
Security
Boot
Exit
Supervisor Password User Password HDD Password
Set Supervisor Password Set User Password...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 67
... to save the changes. Aptio Setup Utility Security
TPM Configuration
TPM Support Change TPM Status Security Chip State
[Enabled] [No Change] Disabled and Deactivated
No Change Clear Enable and Activate Disable and Deactivate
Installing the TPM program
You can install the program by
following the onscreen instructions.
6 When the computer restarts automatically and the Samsung logo screen...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 71
... virtual drive (PSD) is created. Note that when you will be loaded first. If you have selected the Personal Secure Drive (PSD) option during the registration, complete the following steps.
1 From the Start Screen, right-click any area and select All apps in the system tray of the Initialization Wizard to the PSD, the...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 81
... AllShare Play app properly, you don't have a samsung.com account, click the Sign up on the Windows Start screen to connect to the service with your samsung.com account.
If you need to create an account. Sharing content using the AllShare Play app (Optional)
Chapter 3.
Sign up button to configure it directly from the web browser...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 82
... storage service, click the [+] button and register the storage to use the AllShare Play service, install the PC software.
5 Register the current PC with your Samsung account. Whenever the device is... the website for the first time, the software installation screen appears. To use . Sharing content using the AllShare Play app (Optional)
Chapter 3. You can register storage by signing up ...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 87
... User Agreement for device drivers or software programs installed separately by the user.
1 From the Start Screen, right-click any updates for personal information use appears. Software List Software Update
Chapter 3. Select the items that searches for Samsung software programs and drivers installed when you purchased the computer and helps you update any...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 88
... button for the problem. Then, click Support Center. Using the computer
87
The Support Center program, which is Samsung's... computer's troubleshooting guide, supports diagnosing the system and has a FAQ for computer's problems
2 eSupport is finished, the System Status menu displays a list of the current problems to be a different version depending on the model.
1 From the Start Screen...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 91
... to configure your computer hardware Entering the BIOS Setup
according to your needs.
•• Use the BIOS setup to define a boot password, change the booting priority, or add a new device.
•...of the BIOS setup are subject to change for product function enhancement purposes.
•• The BIOS Setup menus and items may differ depending on . The items in the BIOS setup may differ ...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 92
... level menu or to the Exit menu. Setup Items
Setup Menu
Description
SysInfo
This is a description about the basic specifications of the computer.
Settings and Upgrade
91
The BIOS Setup Screen
The BIOS Setup menus and items may differ from the actual keyboard. Advanced
Using this menu, you have to change the item value. Boot
This menu enables you...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 93
... files saved on or enter the BIOS Setup. The password can use an HDD Password as well to turn the computer on the computer.
1 Select the Security menu in the Setup Notice ...window, the settings are not allowed.
4 The supervisor password has been set.
The supervisor password is also automatically disabled. •• The screen images and...
User Manual Windows 7 User Manual Ver.1.2 (English) - Page 116
A There's no Start button in the Start screen. Q4 How can I cannot find the Start button on the Desktop.
However, this is converted to display all installed ...to recover your computer and is less than 64 GB due to display the Power Options menu. Windows 8 Related
Q1 I cannot find the computer's Shutdown button.
It is a recovery image? A Click the Charms menu > Settings > Power...
Trouble Shooting Guide User Manual Ver.2.0 (Spanish) - Page 65
... TPM TPM TPM TPM
TPM
TPM
TPM TPM
• TPM TPM
• TPM TPM TPM
TPM
TPM
1 TPM TPM
2 TPM TPM
3 TPM TPM TPM
1 Samsung F2
2 BIOS Security > TPM Configuration Enter
SysInfo
Aptio Setup Utility
Advanced
Security
Boot
Exit
Supervisor Password User Password HDD Password
Set Supervisor Password Set User Password Set HDD Password
Password on...
Trouble Shooting Guide User Manual Ver.2.0 (Spanish) - Page 66
... Clear Enable and Activate Disable and Deactivate
7 Security > TPM Configuration > Change TPM Status Enable and Activate
Aptio Setup Utility Security
TPM Configuration
TPM Support Change TPM Status Security Chip State
[Enabled] [No Change] Disabled and Deactivated
No Change Clear Enable and Activate Disable and Deactivate
4 F10 5
6 Samsung F2
8 F10 9
10 F10 TPM TPM TPM
Samsung Knowledge Base Results
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General Support
...Setup Utility as an available access point on your Blu-ray player will fail to connect to tighten security, however when broadcasting is a set of the most popular routers. The IP address, interface, tabs, and options for network setup...Other Network" Using the on-screen keyboard, enter the SSID and press the blue D button on the manufacturer's support site... -
How To Downgrade Windows Vista To Windows XP SAMSUNG
... Boot Device Priority screen appears. NP-P460I 21124. Press the Esc key to return to the Boot menu, and then press the Left Arrow key to highlight AHCI Mode Control, and then press Enter. the Down Arrow key to highlight Advanced. After you exit the Setup Utility you are a few settings that need an external optical disc drive... -
How To Set Boot Passwords SAMSUNG
... Password After you have set a boot password, you restrict system access to the screen. No one can be re-formatted resulting in the field, and then press Enter. To set . 382. Warning: Do not lose or forget your password. If you back to save the settings and exit the Boot menu. Re-enter the password...
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