Ricoh Aficio MP C3000 Support Question
Ricoh Aficio MP C3000 Support Question
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Question posted by jogr on September 28th, 2014
Ricoh Aficio Scan To Folder Windows 7 Can't Access To Network
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Current Answers
Answer #1: Posted by freginold on October 1st, 2014 12:13 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
There are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C3000 Manual Pages
Network Guide - Page 12
...or delete the subject used when sending an Internet fax or scan file as the sender's address on a computer running Windows, or to the delivery server or mail server. Scanner ...the user name and password required when sending scan file directly to a shared folder on emailed scanned documents, if the sender is resent to a shared folder on the POP3 or IMAP4 server.
Reception ...
Network Guide - Page 31
... printer is configured to enabling network clients to use . Important
❒ Under Windows 2000, Windows XP Professional, or Windows Server 2003, to use it.
If you need Printer Management access authentication;
The [Printers] window appears. D To share the machine with users
using a different version of their print jobs. The machine is connected via SmartDeviceMonitor for Client...
Network Guide - Page 32
...to interrupt the procedure.
Log on to change printer properties in the [Printer] folder, you need Printer Management access au-
❒ If you log on the printer driver as well as an...] check box. Monitor for Client], and then click [Extended Features Settings]. under Windows NT 4.0, Full Control access authentica- The print server setting dialog box appears. The client setting is made, ...
PostScript Supplement - Page 6
... Appears during Installation 44
Making Option Settings for the Printer 45
Setting Up the Printer Driver 46 Windows 95 / 98 / Me - Accessing the Printer 48 Windows XP, Windows Server 2003 - Accessing the Printer Properties 52
2. Accessing the Printer Properties 46 Windows 2000 - Using PostScript 3
Setting Up Options 65
Printing a Document 67 Job Type ...68 User Code ...89...
PostScript Supplement - Page 35
A In the [Printers] or [Printers and Faxes] window, open the printer properties.
D Clear the [Send CTRL+D before job] and [Send CTRL+D after job] ... the NetWare Print Server / Remote Printer
Using as the NetWare Print Server / Remote Printer
1
When using Windows 2000 / XP or Windows NT 4.0, click the [Device Settings] tab, and then proceed to step to clear the check box. C Click [Advanced].
PostScript Supplement - Page 53
... Control permission is required to close the printer properties dialog box.
Under Windows 2000 / XP, Windows Server 2003 and Windows NT 4.0, click the [Device Settings] tab. F Click [Aplly], and then click [OK] to change the printer properties in the [Printers] folder.
The [Printers] window appears. E Select options installed from the [Options] area, and then make the...
PostScript Supplement - Page 58
... default settings for each user. Note ❒ Settings you want to all users.
Accessing the Printer Properties
1
Making printer default settings -
Printing Preferences
Important ❒ You ... of the printer you make a setting for each user.
The [Printers and Faxes] window appears. B Click the icon of the Administrators and Power Users groups have Manage Printers ...
General Settings Guide - Page 5
... 20 Settings Required to Use Scan to Folder Function 24 Settings Required to Use the Network Delivery Scanner 27 Settings Required to Use Network TWAIN Scanner 30 Settings Required to Use Document Server 32 Using Utilities to Make Network Settings 35
Connecting the Machine to Read This Manual 1
Symbols ...1 Display Panel...2 Accessing User Tools (System Settings...
General Settings Guide - Page 7
... 204 Sending e-mail by Quick Dial 204 Sending scanned files to a shared folder directly 205 Preventing unauthorized user access to shared folders from the machine ...........205 Managing users and machine... Menu ...190 PS Menu...192 PDF Menu ...193
6. Scanner Features
General Settings 195 Scan Settings ...197 Send Settings ...199
7. Box Settings ...168 Programming/Changing Personal Boxes 168...
General Settings Guide - Page 80
....
• Off
• All
• Errors Only
❖ Default User Name/Password (Send) Specify the user name and password required when sending scan file directly to a shared folder on a computer running Windows, to an FTP server, or to a NetWare server.
• SMB User Name
• SMB Password
• FTP User Name
• FTP...
General Settings Guide - Page 213
... you can connect to a shared folder simply by selecting the destination shown on the initial scanner display whenever sending files using Windows, select the SMB protocol. Reference ...Information"
205 Reference p.235 "Registering Folders"
Preventing unauthorized user access to registered folders. Address Book
Sending scanned files to a shared folder directly
After registering the path name,...
General Settings Guide - Page 243
... users from accessing folders from the ma- ishing your net- Using SMB to Connect
7
Note ❒ To register a folder in an FTP server, see "Using FTP to Connect". ❒ To register a folder in an NetWare...three types of protocol you can send scan files to an Net- Ware server.
If you can use: • SMB
For sending files to shared Windows folders. • FTP
Use when sending...
General Settings Guide - Page 247
... key, or enter the registered number using the number keys.
I Press [OK]. J Press [Exit]. Reference p.207 "Changing a Registered Name"
239 Registering Folders
B Press [Administrator Tools]. C Press [Address Book Management]. You can search by referencing the network. For more information, see "Changing a Registered Name".
G Select the items you want to change .
Changing...
Printer Reference - Page 6
... Job from a Selected Tray 108 Canceling a Print Job 109
Canceling a Print Job 110 Canceling a Print Job Using the Control Panel 110 Windows - Accessing the Printer Properties 67
RPCS - Accessing the Printer Properties 61 Windows 95 / 98 / Me - Other Print Operations
Printing a PDF File Directly 77 Printing Method ...77 Using DeskTopBinder Lite 77 Using commands...
Printer Reference - Page 27
....
Preparing the Machine
Confirming the Connection Method
This machine supports network and local connection. Available ports are determined based on the combination of Windows operating system version and connection method used as a Windows printing port or network printer. Using This Machine as the Windows Printing port Network connections can be established through Ethernet, IEEE 802.11b...
Printer Reference - Page 73
.... Note ❒ Settings you make here are used as the default settings for all applications.
PCL - Accessing the Printer Properties
Windows XP, Windows Server 2003 - Accessing the Printer Properties
Making Printer Default Settings - The [Printers and Faxes] window appears.
The printer properties dialog box appears. Note ❒ Settings you make here are used as...
Printer Reference - Page 81
Accessing the Printer Properties
Windows XP, Windows Server 2003 - The Printer Properties
Important
❒ To change the printer default settings for all applications. The [Printers and Faxes] window...the printer properties dialog box are applied to all users. The [Printers and Faxes] window appears.
Note ❒ Settings you open the printer properties dialog box initially after ...
Scanner Reference - Page 57
... folder
exists. A connection test is supported by Windows98/Me/2000/XP, Windows NT4.0, and Windows Server 2003.
❒ Computer and shared folder...have write privileges for the password to access the folder, the login screen appears.
Reference
p.56 ...
Specifying Scan to Folder Destinations
G Depending on the destination setting, enter the password for the folder that has been ...
Scanner Reference - Page 81
... the file location.
For details about operating procedures for individual functions, see "Basic Operation for Sending Files by E-mail", "Basic Operations When Using Scan to Folder, or using
the network delivery scanner.
If you can either send the selected file or the URL of stored files appears.
Sending a Stored File
Sending a Stored File...
Scanner Reference - Page 90
...; Set [Delivery Option] to Deliver a File
This section describes the preparations and settings for delivering scan files. A Connect the machine to the network.
4
Connect the machine to the network using an Ethernet cable or IEEE 1394 ca- Delivering Scan Files
Preparing to [On]
C If necessary, change settings in [System Settings].
vice. In addition, specify...
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