Ricoh Aficio MP C3001 Support Question
Ricoh Aficio MP C3001 Support Question
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Question posted by olallen2 on January 14th, 2014
Ricoh Aficio C2550 Will Not Scan To Windows 8 Computer
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Current Answers
Answer #1: Posted by freginold on March 15th, 2014 8:55 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, the C2550 will probably need a firmware upgrade to scan to a Windows 8 computer. Windows 8 uses a different version of SMB. Ricoh does not give out its firmware to anyone but certified Ricoh techs, so you will probably have to get a Ricoh technician to install the new firmware.
If you've upgraded to the newest firmware and it still won't scan, here are some possible reasons why:
If you've upgraded to the newest firmware and it still won't scan, here are some possible reasons why:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
Related Ricoh Aficio MP C3001 Manual Pages
General Settings Guide - Page 243
...and folder levels, consult your settings, all previous entries are three types of protocol you can send scan files to it directly.
B Press [Administrator Tools].
235 If you change protocol after fin-
Registering...
By registering a shared folder, you can use: • SMB
For sending files to shared Windows folders. • FTP
Use when sending files to an FTP server. • NCP
Use when ...
Security Target - Page 1
... target written in Japanese. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. This document is a translation of Aficio MP C3001/C3501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved...
Security Target - Page 8
....
MFP versions consist of TOE
Names
Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501,
MFPs
Versions
Software System/Copy...
Security Target - Page 11
.... Various settings for input information from the IT devices connected to and from the RC Gate via the..., the TOE has the following security features:
Copyright (c) 2011 RICOH COMPANY, LTD. Operation of documents using a Web browser installed ... Authentication is not implemented in it is to communicate with Windows authentication (Kerberos authentication method). Page 10 of 93
Client ...
Security Target - Page 30
.... The Operation Panel is used . Documents sent to IT devices by using Printer Function. One of the document data attributes....the printing method for each normal user.
Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. One of the document...scanner documents, fax documents, and received fax documents.
Documents scanned and stored using Fax Function, and those stored using ...
Brochure - Page 1
Ricoh Aficio MP C3001/C3501 and MP C4501/C5501
Color Digital Imaging System Exceptional Color, Remarkable Productivity
secure
dynamic
advanced
Brochure - Page 2
... any critical task-from printing and copying to scanning and faxing, from finishing and distribution to offer vibrant image quality, high productivity and incredible versatility. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501
Versatile color in a convenient, cost-effective design. The RICOH® Aficio® MP C3001/C3501 and MP C4501/C5501 deliver all this and more collaboration and...
Brochure - Page 3
... These systems offer controllers with Windows, Macintosh, Unix and AS/... for Scan-to-Email and Scan-to-Folder functions.
Ricoh helps ensure...multifunction performance with exceptional speed and processing power.
• Keep more advanced workflow tools. PowerfulEfficientSecureFast
All-In-One Office Document Portals
With four models to choose from, the Ricoh Aficio MP C3001/C3501 and MP...
Brochure - Page 4
... image compression standard. The Ricoh Aficio MP C3001/C3501 offers stapling with Scan-to-URL, which stores ...devices to providing eco-friendly office solutions. Minimize wasted energy and paper, minimize the workload of clogging the network when sending large files.
• Put all your documents in binders. Unlike other essential documents. The Ricoh Aficio MP C3001/ C3501 and MP...
Brochure - Page 5
... the local network.
These systems give mobile users access to essential features without compromising security.
• Print without device-specific drivers, special software or a LAN connection using less electricity to -Print capability. The Ricoh Aficio MP C3001/C3501 warms up and recovery times, these models save energy with the innovative Mail-to do the same...
Brochure - Page 6
...Finisher and 2,000-sheet Booklet Finisher both offer optional hole-punching. The MP C3001/C3501 can also be equipped with a 500-sheet or 1,000-sheet ...a Cabinet Stand if the standard paper supply meets your needs. The Ricoh Aficio MP C3001/C3501 can be equipped with a One-Tray Paper Bank (Caster Table required).
The MP C4501/C5501 can be configured with a 1,000-sheet Finisher or 3,000sheet...
Brochure - Page 7
... to boost maximum paper capacity to scan both sides of a document simultaneously by two scanners, significantly improving scanning speed for two-sided originals. The MP C4501A/C5501A feature a Single Pass... Paper Trays each hold 550 sheets. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501
The standard 50-sheet (MP C3001/C3501) or 100-sheet (MP C4501/C5501) Automatic Reversing Document Feeder ...
Brochure - Page 8
...convert scanned files...device management and print security. Widgets can serve as GlobalScan NX, eCopy ShareScan and Reform PDC, with an optional USB keyboard that enable users to customize workflows, manage documents on -ramps to an enormous selection of "widgets" to enhance your experience with App2Me-enabled MFPs remains completely personalized for maximum convenience. Ricoh Aficio MP C3001...
Brochure - Page 9
... outstanding cost-efficiency.
• Energize your brand more often, which scans both sides of a document automatically. (Available on Ricoh Aficio MP C4501A/ C5501A only.)
• Let users get creative with a...give your office or workgroup the capability to produce exceptional color documents in-house and on MP C3001/C3501 only), a Two-Tray Paper Bank, or a 2,000-sheet Tandem Large Capacity...
Brochure - Page 10
... Word, Excel or PowerPoint files.
• Take advantage of consumables.
• Place the right device for everyone. Through on the Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 make them very user-friendly and help you transform scanned hardcopy documents into a single device, with a smaller footprint and one hand. Toner cartridges can be replaced with documents on...
Brochure - Page 11
Ricoh Aficio MP C3001/C3501 and MP C4501/C5501
System Specifications
General Specifications
Specifications for MP C4501/C5501 are the same for
MP C4501A/C5501A except where indicated
Configuration
Desktop Color Laser MFP
Printing Process
Dry Electrostatic Transfer with
Dual Component Magnetic Brush
Development; 4-Drum Method
Scanning Technology 1D Solid Scanning via CCD
Output Speed
MP ...
Brochure - Page 12
...2.0/SD Slot (for scan-to and print from removable media), Camera Direct Print Card, Scanner Accessibility Option (MP C4501/C5501 only3), ADF Handle (MP C3001/C3501 only), IPDS ...Punch Paper Sizes: 5.5" x 8.5"
to 12" x 18"
Paper Weight
14 - 80 lb. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501
System Specifications (continued)
Side Large Capacity Tray (RT3010) All Models
Tray Capacity
1,200...
Quick Reference Guide - Page 1
...refer to replace the Users Manual supplied with the copier. Ricoh Amencas
Corporation
Quick Reference
User Guide
Copy D o o ument
Pr ' o t i f oxiS
Server canner
Black/White Multifunction MP 2050/2550
2800/2851
MP 3300/3351
MP 4000/4001/4501
MP 5000/5001
Color Multifunction
MP C2000/C2550 MP C2800/ MP C3000/C3001 MP C3500/C4500
MP C5000/C5501
This guide is intended as a reference document...
Quick Reference Guide - Page 24
... envelope 2. Camrrlir IticatirIg
Ituar Trecirrit 'rigor 0/71
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D OrV-frerillgulf D (rfalcaalmile Printing an Envelope
Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351
1. Load envelope Flap down, "Face Up," Short Edge Feed, "Put in Long Ways" 4. Press Enter 8. Press Enter 6.
Go to the copier, make sure...
Quick Reference Guide - Page 33
... Print/Store and Print: Identical in functionality to Hold Print, except files are automatically deleted from the system HDD after printing.
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RICOH Aficio PEI Pravertiec Setup Paper P.KCualt,1 %/didAxos11,,kte:nat4
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Store and Print enables users to...
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