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Ricoh Aficio MP 2500 Support Question

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Question posted by aeavme on March 12th, 2014

Ricoh Aficio Mp C2500 Won't Scan To A Shared Folder

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Answer #1: Posted by freginold on March 12th, 2014 5:15 PM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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Hi, here are some reasons why you may not be able to scan to your folder:

- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

If scanning to a folder was never fully set up, you can find detailed instructions for doing so here:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP 2500 Manual Pages

General Settings Guide - Page 5

... Use the Printer/LAN-Fax 15 Settings Required to Use Internet Fax 17 Settings Required to Use E-mail Function 21 Settings Required to Use Scan to Folder Function 23 Settings Required to Use the Network Delivery Scanner 25 Settings Required to Use Network TWAIN Scanner 27 Using Utilities to Make Network Settings...
General Settings Guide - Page 7

...137 Sending e-mail by Quick Dial 138 Sending scanned files to a shared folder directly 138 Preventing unauthorized user access to shared folders from the machine ...........138 Managing users and machine...185 Changing a Registered E-mail Destination 188 Deleting a Registered E-mail Destination 191 Registering Folders 194 Using SMB to Connect 194 Using FTP to Connect 208 Using NCP to Connect ...
General Settings Guide - Page 31

... section lists the settings required for sending file. For details about how to Folder Function This section lists the settings required for sending file with Ethernet cable. Interface...Communictn. Reference p.47 "Interface Settings" p.53 "File Transfer" Settings Required to Use Scan to specify the settings, see "Interface Settings" and "File Transfer". Interface Settings/Network ...
General Settings Guide - Page 64

... fax function, or if the specified e-mail address is not registered in the machine's address book, the machine's e-mail address will be able to a Windows shared folder, an FTP server, or a NetWare server, specify the user name and password. System Settings ❖ Default User Name/PW(Send) To send...
General Settings Guide - Page 146

...prevent unauthorized access to the FTP server, select the FTP protocol. To register the folder to registered folders. Reference p.250 "Registering a Protection Code" 138 You can connect to a shared folder simply by Internet Fax. Reference p.185 "E-mail Destination" Sending scanned files to a shared folder directly After registering the path name, user name and password, you can be...
General Settings Guide - Page 202

... shared Windows folders. • FTP Use when sending files to an FTP server. • NCP Use when sending files to an NetWare server. See "Registering a Protection Code". ❒ You can prevent unauthorized users from accessing folders from the machine. Registering Addresses and Users for Facsimile/Scanner Functions Registering Folders By registering a shared folder, you can send scan...
General Settings Guide - Page 208

... Network A Select [Browse Network] using the scroll keys, and then press [Apply]. D Select the folder you are authorized to access. Network display only lists client computers you want to switch between levels. E Press the {OK} key. 200 Shared folders under it appear. 7 You can press [Up] to register using {U} or {T}, and then press...
General Settings Guide - Page 216

... and Users for Facsimile/Scanner Functions Using FTP to Connect Note ❒ To register a shared folder configured in Windows, see "Using SMB to Connect". ❒ To register a folder in an NetWare server, see "Using NCP to Connect" Registering an FTP folder A Select [System Settings] using {U} or {T}, and then press the {OK} key. Reference p.194...
General Settings Guide - Page 227

..." Using NCP to Connect 7 Note ❒ To register a shared folder configured in Windows, see "Using SMB to Connect". ❒ To register a folder in an FTP server, see "Deleting a Registered Name". N ... ❒ To delete a name entirely, see "Using FTP to Connect" Registering an NCP folder A Select [System Settings] using {U} or {T}, and then press the {OK} key. 219 ...
Network Guide - Page 12

...-Fax (IPv6 cannot be used on the POP3 or IMAP4 server. Host Name Machine Name 4 Specifies the user name and password required when sending scan file directly to a shared folder on a computer running Windows, or to store received Internet fax e-mails on LAN-Fax.) Interface Ethernet Settings Interface Settings/Network Machine IPv4 Address...
Scanner Reference - Page 5

... Sending Scan Files to a Shared Folder on the Network 59 Sending Scan Files to an FTP Server 65 Sending Scan Files to NetWare Server 67 Registering the Path to Read This Manual 2 Symbols ...2 Names of Sending Scan Files by Scan to Folder 43 Preparation for Sending by Scan to Folder 46 Registering Destination Folders in the Address Book 47 Scan to Folder Screen...
Scanner Reference - Page 9

..., see chapter 1 "Sending Scan Files by E-mail". • Sending scan files to a shared folder For details, see chapter 2 "Sending Scan Files by Scan to Folder". • Sending scan files to an FTP server For details, see chapter 2 "Sending Scan Files by Scan to Folder". • Sending scan files to a NetWare server For details, see chapter 2 "Sending Scan Files by Scan to specify the machine...
Scanner Reference - Page 49

... files by Scan to Folder Using the Scan to Folder function, you can also browse scanned files saved to Folder. This machine You can specify a shared folder to shared network folders. 2. You can send scan files to save scan files. Client computer You can send scan files over the network to shared folders 1. Sending scan files to shared folders, FTP server folders, or NetWare...
Scanner Reference - Page 51

... the server. NetWare server You can be logged onto the server. 45 By sending image data to NetWare folders. This machine You can send scan files to the server, images can use the NCP protocol. 2. ZZZ511S 3. Sending scan files to NetWare server Before Sending Scan Files by Scan to share files over the network via NetWare.
Scanner Reference - Page 52

.... ❒ Items to Folder. Connect the machine to shared folders, enable [SMB] in [Effective Protocol]. To send files to the network. A Connect the machine to NetWare folders, enable [NetWare] in [Effective Protocol]. C If necessary, change settings in [System Settings]. Sending Scan Files by Scan to Folder Preparation for Sending by Scan to Folder This section explains the...
Scanner Reference - Page 58

... to Folder by Scan to Folder Specifying Scan to Folder Destinations This section explains how to specify Scan to Folder destinations. Sending Scan Files by any of the following methods: • Select a destination registered to a Quick Dial key 2 • Select a destination registered in the machine's address book • Send a file to a shared network folder • Send a file to an...
Scanner Reference - Page 65

... not support DFS (Distributed File System). C Select [Manual Entry], and then press the {OK} key. 59 B Select [SMB], and then press the {OK} key. Specifying Scan to Folder Destinations Sending Scan Files to a Shared Folder on the Network This section explains how to specify the destination when sending files to enter the destination path manually.
Scanner Reference - Page 67

Specifying Scan to the Selected Destination in the machine's address book. For details, see "Registering the Path to Folder Destinations Note 2 ❒ If authentication is not enough free hard disk ... fail to transfer the file if you do not have write privileges for the shared folder or there is required to the Selected Destination in the Address Book" 61 Reference p.73 "Registering the...
Scanner Reference - Page 70

... network, the Path Entry Method screen reappears. 2 ❒ Computer and shared folder names containing more than 12 characters cannot be displayed on the "Browse Ntwrk...folder, the login screen appears. Sending Scan Files by Scan to Folder Note ❒ If authentication is not enough free hard disk space. ❒ You can be displayed. ❒ Up to 100 computers and shared folders...
Scanner Reference - Page 134

... registration number, 54 Sender, 30 Sending e-mail, 14 Sending scan files by e-mail, 9 Sending scan files by Scan to Folder, 43 Send Options, 95 Shared folder, 43 SmartDeviceMonitor for Admin, 11, 47 SMB, 59, 62...93, 115 V Value of set item for sending e-mail, 123 Values for set items of Scan to Folder function, 124 Values of various set items Delivery, 123 Transmission, 123 W Web Image Monitor, 11...

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