Ricoh Aficio MP 2500 Support Question
Ricoh Aficio MP 2500 Support Question
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Question posted by rathekhee on January 29th, 2014
Aficio Mpc2500 Won't Scan To Folder
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Current Answers
Answer #1: Posted by freginold on January 29th, 2014 5:40 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many possible reasons why you can't scan to folder. Here are some of the common ones:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus
program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
If scan to folder has never been set up, you can find instructions on adding a folder here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP 2500 Manual Pages
General Settings Guide - Page 5
... Use the Printer/LAN-Fax 15 Settings Required to Use Internet Fax 17 Settings Required to Use E-mail Function 21 Settings Required to Use Scan to Folder Function 23 Settings Required to Use the Network Delivery Scanner 25 Settings Required to Use Network TWAIN Scanner 27 Using Utilities to Make Network Settings...
General Settings Guide - Page 7
...137 Sending e-mail by Quick Dial 138 Sending scanned files to a shared folder directly 138 Preventing unauthorized user access to shared folders from the machine ...........138 Managing users and ... 185 Changing a Registered E-mail Destination 188 Deleting a Registered E-mail Destination 191
Registering Folders 194 Using SMB to Connect 194 Using FTP to Connect 208 Using NCP to Connect 219...
General Settings Guide - Page 31
... SSL/TLS Comm. Reference p.47 "Interface Settings" p.53 "File Transfer"
Settings Required to Use Scan to specify the settings, see "Interface Settings" and "File Transfer".
Interface Settings/Network Host Name
...; When setting POP before SMTP is installed. For details about how to Folder Function
This section lists the settings required for sending file with Ethernet cable.
General Settings Guide - Page 64
...in the "From:" box instead.
System Settings
❖ Default User Name/PW(Send)
To send a scan image directly to 128 characters.
• Do not Receive The default setting is Do not Receive. The... do not specify an address, the administrator's e-mail address appears in up to a Windows shared folder, an FTP server, or a NetWare server, specify the user name and password. When using up...
General Settings Guide - Page 146
... "E-mail Destination"
Sending scanned files to a shared folder directly
After registering the path name, user name and password, you can connect to a shared folder simply by selecting it ...keys whenever sending files using Windows, select the SMB protocol.
To register the folder to registered folders. Reference p.250 "Registering a Protection Code"
138
A registered e-mail address ...
General Settings Guide - Page 202
... protocol you change protocol after finishing your network administrator. ❒ You can send scan files to an NetWare server. Registering Addresses and Users for Facsimile/Scanner Functions
Registering Folders
By registering a shared folder, you can prevent unauthorized users from accessing folders from the machine. See "Registering a Protection Code". ❒ You can use: • SMB...
General Settings Guide - Page 242
... destinations registrable to a group is 10. ❒ The maximum number of e-mail addresses and folders for each group. B Select [Administrator Tools] using {U} or {T}, and then press the {... Protection Code". C Select [Prgrm./Change/Delete Group] using Scan to Folder function, you cannot send scan files to a group
with over 50 folders registered. ❒ The maximum number of groups is 100....
General Settings Guide - Page 299
...Menu), 124
D
Data Format (PS Menu), 126 DDNS Configuration, 47 Default Printer Lang., 120 Default Scan Settings, 129 Default User Name/PW(Send), 53 Delete All Logs, 57 Delete Scanner Journal, 132 ...Fax E-mail Account, 53 File Transfer (System Settings), 53 File Type Priority, 132 Firmware Version, 57 Folder TX Result Report, 83 Font Number (PCL Menu), 124 Font Pitch (PCL Menu), 124 Font Source ...
Network Guide - Page 12
... (IPv6 cannot be used on the POP3 or IMAP4 server.
Permit SSL/TLS Comm. Specifies the user name and password required when sending scan file directly to a shared folder on a computer running Windows, or to store received Internet fax e-mails on LAN-Fax.)
Interface Ethernet
Settings Interface Settings/Network Machine IPv4 Address...
Network Guide - Page 19
... 802.11b
Communication Mode SSID Setting
Channel
Security Type
Communication Speed
File Transfer
Default User Name/PW(Send)
11
Permit SSL/TLS Comm.
❖ Scan to Folder (IPv6 cannot be used on this function.)
Interface Ethernet
IEEE 802.11b (wireless LAN)
Settings
Interface Settings/Network Machine IPv4 Address
IPv4 Gateway Address
DNS...
Network Guide - Page 45
...manage LAN-Fax numbers, user names for Scan to Folder, and addresses for sending and receiving Internet faxes.
• The e-mail sender's name and folder can be changed
2
and saved by...check job histories of printed, faxed (LAN-Fax), scanned, and photocopied documents identified by user codes.
• Allows selection of group devices.
• Using Address Management Tool, you are required...
Scanner Reference - Page 5
... Registering the Path to Read This Manual 2
Symbols ...2 Names of Sending Scan Files by Scan to Folder 43 Preparation for Sending by Scan to Folder 46 Registering Destination Folders in the Address Book 47 Scan to Folder Screen 48
Basic Procedure for Sending by Scan to Folder 50 Specifying Scan to Folder Destinations 52
Selecting a Destination Registered to a Quick Dial Key 52...
Scanner Reference - Page 9
... by e-mail
For details, see chapter 1 "Sending Scan Files by E-mail". • Sending scan files to a shared folder
For details, see chapter 2 "Sending Scan Files by Scan to Folder". • Sending scan files to an FTP server
For details, see chapter 2 "Sending Scan Files by Scan to Folder". • Sending scan files to a NetWare server
For details, see chapter 4 "Using the...
Scanner Reference - Page 10
... Delivery Scanner screen in each direction, step by step. You can find explanations about the E-mail screen, Scan to specify a function on the display or determine a selected function.
4. Reference p.12 "E-mail Screen" p.48 "Scan to Folder Screen" p.78 "Network Delivery Scanner Screen"
Reading the Display and Using Keys
This section explains how to...
Scanner Reference - Page 11
... explains the two confirmation displays - Check destination
This section explains about displayed items and how to Folder, or delivery function) in the machine's address book.
5 screen.
❖ Check Dest.
1. ARO002S
3. [Program]
For e-mail or Scan to Folder, if you can change the display by browsing the server can be registered in use. Destination...
Scanner Reference - Page 12
...Job Information} key to Folder, and delivery results. Other destinations appear as "+ X" (X indicates the number of scanned pages.
4. Use the File Status screen to check e-mail, Scan to display File Status....displayed: "VDone", "VSending", "VWaiting", "VError" or "VCanceled".
5. [Print]
Press to Folder, or delivery function). Note
❒ Depending on the screen and how to display File Status....
Scanner Reference - Page 13
... the default resolution and scan size. Allows you to select the default original orientation (helpful if you to prioritize the e-mail destination list or the folder destination list.
7
To...
Dest.
For details about setting methods, see General Settings Guide.
❖ Scan Settings
Items Default Scan Settings Original Setting
Mixed Orig. List Priority 2
Description
Allows you to set ...
Scanner Reference - Page 19
...mail address.
press [Add Dest], and then enter the e-mail
tions in a group. E-mail / Scan to Folder / Network
7. [EditDest]
When changing an e-mail address that the E-mail screen is not registered, ... key to send.
2. You can also use this key to switch between the Email and Scan to Folder functions when sending the same file to both e-mail and
8. [View]
Press to switch between...
Scanner Reference - Page 20
... describes the basic operation for the
Return Receipt function.
E If necessary, specify the scanning density. F Select the destination.
H If necessary, select [Return Receipt] under ...C Place originals.
B If the Network Delivery Scanner or Scan to Folder screen is displayed,
press [
] to switch to make settings for sending scan files by e-mail.
1
A Make sure that no previous...
Scanner Reference - Page 133
...11, 47 Custom size, 100
D
Delivering scan files, 75, 80 Delivery server, 75 Density, 114 DeskTopBinder Lite, 75, 77, 121 Destination, 16, 83 Destination folder, 52 Destination List, 84 Display, 4..., 106 Folder path, 57 FTP, 43, 65 Functions, 3
I
Image Density, 114 Install, 77, 92 I/O device, 76
J
Job Information, 6
L
LDAP server, 9
M
Manual Entry E-mail address, 23 path to a destination folder, 59,...
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