Oki C711WT Support Question
Oki C711WT Support Question
Find answers below for this question about Oki C711WT.Need a Oki C711WT manual? We have 8 online manuals for this item!
Question posted by technical87624 on August 9th, 2014
Error Code 173:fatal Error
what can be done on the c711wt printer when error code 173:fatal error is displayed.and where can i get the service manual for the same machine.
Current Answers
Answer #1: Posted by TommyKervz on August 9th, 2014 12:39 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Error meaning and a solution on the link just follow the instructions to solve the problem
http://my.okidata.com/oki-faq.nsf/FAQCentral/F9BE1CE10EA6F3AA85257654006757C1
Same problem solved here
http://www.justanswer.com/office-equipment/848ja-just-bought-oki-c711wt-printer-error.html
http://my.okidata.com/oki-faq.nsf/FAQCentral/F9BE1CE10EA6F3AA85257654006757C1
Same problem solved here
http://www.justanswer.com/office-equipment/848ja-just-bought-oki-c711wt-printer-error.html
Answer #2: Posted by Anonymous-140341 on August 10th, 2014 4:17 AM
Anonymous-140341
Member since:
July 21st, 2014 Points: 2,420
Member since:
July 21st, 2014 Points: 2,420
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
Fatal Error 173 is a Fuser thermistor error.
There is an orange shipping restraint at the fuser. Please check that this is removed prior to powering on the printer.
I also recommend you to power on the printer with the power cable connected directly into a dedicated wall outlet. Oki does not recommend using any surge protectors or battery backups with the printer.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Fatal Error 173 is a Fuser thermistor error.
There is an orange shipping restraint at the fuser. Please check that this is removed prior to powering on the printer.
I also recommend you to power on the printer with the power cable connected directly into a dedicated wall outlet. Oki does not recommend using any surge protectors or battery backups with the printer.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki C711WT Manual Pages
C711WT Safety/Warranty/Regulatory Guide - Page 4
...THE OKI DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS DEFINED IN THE UNIFORM COMMERCIAL CODE ADOPTED IN THE STATE OF PURCHASE OR IN OTHER APPLICABLE LAW), OKI DATA EXPRESSLY DISCLAIMS ALL ...serial numbers of purchase. Exchange machines may not apply to you would like to you . The exchange printer will repair or at no later than an authorized Oki Data service center. English IN NO EVENT...
C711WT Safety/Warranty/Regulatory Guide - Page 5
... the U.S., call 1-800-654-3282
(1-800-OKI-DATA). Contact your software user's manual for times and availability of purchase is firmly committed to provide assistance with the use... for a local Sales and Service Authorized Reseller, including products, parts and consumable supplies, contact us at any time. They can check your machine • Error message interpretation/solutions • Parts...
C711WT Safety/Warranty/Regulatory Guide - Page 6
... of this equipment with FCC regulations. Statement
This device complies with the instructions, may apply. Note: It is Year 2000 Compliant.
Product Identification
Product Name C711WT Optional Tray SD Memory Card Memory 256 DIMM Memory 512 DIMM
Model Name N31194A N31198A 44301001 44302201 44302205
2. However, there is encouraged to try to...
C711WT Network Guide - Page 2
... the information in this document is complete, accurate, and up -to-date drivers and manuals are registered trademarks of Microsoft Corporation.
All rights reserved. OKI is a registered trademark of...manufactured by the manufacturer. Other product names and brand names are registered trademarks of errors beyond its control. The manufacturer assumes no warranty of any kind, expressed or ...
C711WT Network Guide - Page 3
... IP address setup 24 Option menu 25 Help menu 25 Using a web browser 26 Microsoft internet explorer 26 Default user name and password 26 Adjusting printer settings 26 Using TELNET 27 Example TELNET configuration 27 Using SNMP 29 Management utility - Oki LPR 29 System requirements 29 Installing the Oki LPR utility...
C711WT Network Guide - Page 4
TCP/IP 48 Computer cannot find the network interface card 48 Cannot print with lpr and ftp 48 Incorrect user name on the banner page 48
NetBEUI 49 The network interface card is not identified 49 Error writing to Prn1 49
Web browser 50 Microsoft internet explorer 50 Mozilla firefox 50
Oki contact details 51
Contents > 4
C711WT Network Guide - Page 17
... Offline Paper Out Paper Jam Cover Open Printer Error
Set node address and network address to outgoing printer status traps such as offline, paper out, etc.
Set the IP addresses to which a Trap packet will be configured:
Printer Trap Community Name TCP#1-5
IPX
This community name is displayed:
In the dialogue box, the following dialogue...
C711WT Network Guide - Page 26
.... To change the password, select Password Configuration in Address (Location/Position) and press the Enter key. 2. Refer to the relevant manuals for a username and password.
USING A WEB BROWSER
If the printer is aaaaaa. Select a tab and items to the page in as examples only. MICROSOFT INTERNET EXPLORER
1. Select Every visit to be...
C711WT Network Guide - Page 35
...printer driver. 5. WINDOWS VISTA/WINDOWS 7
NetBEUI is not supported by the Master Browser function. > Printing cannot be carried out and an error... message appears when jobs from other users (including other workgroups. > The Master Browser function operates only if the Workgroup name is PrintServer. > The Master Browser function can only manage this on a Remote Access Service... machine ...
C711WT Network Guide - Page 41
ITEM
SysContact SysName SysLocation
COMMENTS
Set the printer manager name. Set the printer model name.
Configuration via HTTP
Displays the printer web page. Set the comments for the print server.
Mac OS X > 41
Set the location where the printer is installed. Set a name for the print server. Environment setup
Use this to which the print server...
C711WT Network Guide - Page 49
Troubleshooting > 49 ERROR WRITING TO PRN1
Check the printer is printing. Check whether another user is online. Print after the other user has finished. Check ... the computer name is correctly connected.
NETBEUI
THE NETWORK INTERFACE CARD IS NOT IDENTIFIED
Turn the printer off for 15 seconds and then on the network. Change the cable and try again.
Check the NetBEUI protocol is ...
C711WT Users Guide - Page 2
...ensure that compliance. The manufacturer assumes no warranty of any kind, expressed or implied, as to -date drivers and manuals are registered trademarks or trademarks of Oki Data Corporation. Oki Printing Solutions is a registered trademark of the information contained herein...accurate and helpful as amended where applicable, on the approximation of the laws of errors beyond its control.
C711WT Users Guide - Page 5
... 69 Additional paper tray(s 72 Setting the driver device options 73 Windows 73 Mac OS X 73 Storage cabinet 73 Troubleshooting 74 Major printer components and paper path 74 Paper sensor error codes 75 Clearing paper jams 76 Specifications 82 Index 83 Oki contact details 84
Contents > 5 user 43 How to change the settings...
C711WT Users Guide - Page 42
... 8. Power Save/ Wake Up Button
Displays the printer status and any error messages. Forces printing on the paper currently loaded when pressed with WRONG PAPER SIZE, RUN OUT OF PAPER, TRAY 1 IS OPEN, or TRAY 1 IS NOT FOUND is displayed. Returns to receive data. Pressing this button switches the machine into sleep or wake-up...
C711WT Users Guide - Page 45
... Font List Error Log Color Profile List
Execute Execute Execute
EXPLANATION
Select execute to print out Network information.
Scroll down to this parameter and select execute to ensure that shutdown is installed).
Menu functions > 45
SHUTDOWN MENU
This item should always be selected before switching the printer off when the display indicates that...
C711WT Users Guide - Page 48
...
Power Save Time
Default:
30
Sleep Time
Default:
10
Clearable Warning
Default:
ONLINE
Auto Continue
Default:
Off
Manual Timeout
Default:
60
Wait Timeout
Default:
40
Low Toner Default:
Continue
Jam Rcovery
Default:
On
Error Report
Default:
Off
Print Position Adjust
Default:
0.00
Paper Color Setting -2/-1/0/+1/+2
Default:
0
Films Color Setting
-2/-1/0/+1/+2
Default...
C711WT Users Guide - Page 52
...If No is selected, the previous menu display resumes. Enable: Display a near -life warning for your country in Life error is lit when enabled, not lit if disabled. (Displays LCD message.)
The temporary recovery by ... panel control at the time of toner, drum, fuser, or belt occurs. Disable: Do not display a near end of life warning of near -life warning. Controls the settings of the cover in...
C711WT Users Guide - Page 57
... stains permanent. TONER CARTRIDGE REPLACEMENT
NOTE When the LCD display indicates TONER LOW, or if print appears faded, first open the printer's top cover fully. It is a very fine dry.... To avoid toner wastage and possible toner sensor errors, do spill any regulations, recommendations, etc., which may adversely affect your printer's performance and invalidate your eyes liberally in force ...
C711WT Users Guide - Page 75
CODE #
391 392 400
LOCATION
Paper Tray 2nd Paper traya Paper size
Troubleshooting > 75 PAPER SENSOR ERROR CODES
382
381
380, 400
390
391 392
CODE # LOCATION
380
Paper feed
381
Paper path
382
Paper exit
390
MP Tray
a. If fitted.
C711WT Users Guide - Page 83
... use 18 paper metrics 13
O
Operator Panel 42
P
Page size custom 33
Paper jam clearing 74 jam, error codes 75 loading cassette trays ...... 15 loading letterhead 16 recommended types ......... 13 supported sheet sizes....... 13
Printer collate 29 Printer overview 10
S
Separator page 31 Switching off correctly .......... 45
T
Toner how to replace 57
Transfer/transparency...
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