Oki C330dn Support Question
Oki C330dn Support Question
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Question posted by gleyton on August 21st, 2014
Oki C330dn: How To Solve Message 'error 980 Service Call' Oki C330dn? Can You Ad
How to solve message "ERROR 980 Service call" OKI C330dn? Can you add some pictures or images step by step of the solution delivery akanetuk? My Oki C330dn after a paper jam stopped working we strating the message "SERVICE CALL 980: ERROR" and do not give me OKI solution. Moreover, they offer me to buy a new printer. Thanks for the help. (They could post solutions in Spanish) My OKI is less than 500 prints so I do not think the right answer Oki ... We are against planned obsolescence?
Current Answers
Answer #1: Posted by TommyKervz on August 22nd, 2014 1:09 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,823
Member since:
January 10th, 2013 Points: 17,776,823
Follow the instruction on the link
http://www.fixya.com/support/t495206-980_fatal_error
http://www.fixya.com/support/t495206-980_fatal_error
Answer #2: Posted by support38611 on August 22nd, 2014 4:17 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
I am an Oki Data helpdesk technician from Oki Data America's.
Power the printer off, let it cool for 15 minutes, open the top cover and get access to the toner cartridges. Locate the fuser unit, which if located at the rear of the printer past the toner cartridges, remove the fuser. Be careful because the fuser can be very hot. Check for any paper jams in the fuser and fuser area where it sits. Remove any paper debri, then reseat the fuser unit and power the printer back on. If the error does'nt clear, the fuser unit will need to be replaced. The fuser unit that comes with the printer has a 1 year warranty. If under warranty, I recommend you give a call to our Okidata technical support line at 1-800-654-3282. A representative will be happy to assist you. A proof of purchase for the printer may be necessary.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].
Related Oki C330dn Manual Pages
C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 3
... Vista systems, if you must be used by a network administrator. PCL Printer Driver PCL 5c and PCL6e printer drivers are included mainly for your network.
Keep these drivers depending on the Oki web site.
Test the Printer Driver Installation To make sure the printer driver is for Windows Vista®
Note: This driver is currently...
C330/C530 Software Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4
....
3 Select your language. 4 Accept the license agreement. 5 Click Install Driver. 6 Select local printer. 7 When prompted to select the port you want
your printer driver to reflect the options currently installed on the printer. 1 Click Start > Control Panel > Printers. 2 Right click the OKI C330/C530 icon. 3 Click Properties. 4 Click the Installable Options tab. 5 Select Two-Way...
C330/C530 Safety Warranty Regulatory Guide - Page 2
...power strip with your product serviced.
do not try to service the product yourself. The ...something unsteady, it will require extensive repair work. Do not put the product on the... adequate ventilation and easy access to the paper trays.
If you are a few basic...Regulatory Information
Safety Information, 120-Volt Models
Your OKI product has been carefully designed to give you ...
C330/C530 Safety Warranty Regulatory Guide - Page 4
... ship the Product, remove the image drums and toner cartridges to prevent damage to the Product during shipment: failure to solve your credit card being charged the full price of this information. The exchange printer will repair or at no later than an authorized Oki Data service center.
A written receipt for work to , the terms of...
C330/C530 Safety Warranty Regulatory Guide - Page 5
... service under this Product. United States Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Oki Data Contact Locations
United States Oki Data Americas, Inc.
2000 Bishops Gate Blvd. Please have a problem that you are calling from a telephone close to your machine so you are trained on the phone. Please consult your machine • Error message interpretation/solutions...
C330/C530 Safety Warranty Regulatory Guide - Page 6
...15 of Conformity 1.
Operation is encouraged to try to correct the interference by Oki Data may cause harmful interference to electromagnetic compatibility. Federal Communications Commission (FCC)
...
As an ENERGY STAR Partner, Oki Data has determined that this device. Product Identification
Product Name C330, 120 V C530, 120 V 2nd Paper Tray
Model Name N34302A N34304A N34311A...
C330/C530 Safety Warranty Regulatory Guide - Page 7
...#: Trade Secret. LD50: Not Available. OSHA PEL: Not established. Material Safety Data Sheet #58388101
Black Toner: P/N 44469801 (C330/C530)/ 44469802 (C530)
For more information, contact Oki Data at 20°C (68°F). Melting/Freezing Point: Not available. English Seek medical attention.
Upper Explosive Limit: Not available.
C330/C530 Safety Warranty Regulatory Guide - Page 8
... possible situations which the user may be incinerated. Prepared by:
Oki Data Americas, Inc Engineering Services Department. 2000 Bishops Gate Blvd. Wear protective gear: respirator,...Shipping Information: Non hazardous. Preparation Date of your responsibility to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage: Protect from ...
C330/C530 Safety Warranty Regulatory Guide - Page 9
...: Cyan powder, no odor. NTP: No components are listed. Material Safety Data Sheet #58388001
Cyan Toner: P/N 44469703 (C330/C530)/ 44469721 (C530)
For more information, contact Oki Data at 20°C (68°F). Vapor Pressure: Not available. Explosion Data Sensitivity to fresh air.
Coefficient of Entry: Inhalation, Ingestion, Eyes, Skin.
Remove person...
C330/C530 Safety Warranty Regulatory Guide - Page 10
...responsibility to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage: Protect from area.
2. Mt. Careful! Engineering Services Department. 2000 Bishops ...Gate Blvd. Laurel, NJ 08054-4620
Tel: (856) 235-2600
Fax: (856) 222-5320
http://WWW.OKIPRINTINGSOLUTIONS.COM
my.okidata.com
10 -
Prepared by:
Oki...
C330/C530 Safety Warranty Regulatory Guide - Page 11
....
Effects of smoke or gases.
Incompatibility: Not available.
11 - Material Safety Data Sheet #58387901
Magenta Toner: P/N 44469702 (C330/C530)/ 44469720 (C530)
For more information, contact Oki Data at 20°C (68°F).
Emergency First Aid Procedures
Toner swallowed (ingested) Immediately seek medical attention. Never give one or two glasses of
ignition...
C330/C530 Safety Warranty Regulatory Guide - Page 12
...all possible situations which the user may be passed to a licensed waste contractor. Engineering Services Department. 2000 Bishops Gate Blvd. Carefully clean up remainder with a wet cloth, ... Prepared by:
Oki Data Americas, Inc. Mt. For large
spills, use rubber gloves and safety goggles during cleanup. Combustion can be provided to develop appropriate work practice guidelines and ...
C330/C530 Safety Warranty Regulatory Guide - Page 14
...a wet cloth.
Combustion can be provided to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage... use this information to your operation. Prepared by:
Oki Data Americas, Inc. Mt. For large
spills, use...unnecessary and unprotected personnel away from the
sun.
Engineering Services Department. 2000 Bishops Gate Blvd. Laurel, NJ 08054...
Safety Warranty Manual - Page 2
... it will require extensive repair work. This plug only fits into...serviced.
Allow enough room around the product for future reference.
• Read and follow the procedures in the documentation. If you are following the operating instructions.
2 - Do not spill liquid of the product. Contact an electrician to the paper... 120-Volt Models
Your OKI product has been carefully...
Safety Warranty Manual - Page 4
...such as toner cartridges, image drums, ribbon cartridges, fuses, etc. This Limited Warranty does not extend to abuse, misuse, misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as our representative will be asking for work to solve your local Oki Data authorized service center, Oki Data at an authorized service center or authorized...
Safety Warranty Manual - Page 5
... our customers. United States Oki Data Americas, Inc.
2000 Bishops Gate Blvd. Contact your purchase documents.
If you purchased your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations
Note: Customer Support Representatives are not trained to your machine handy. Automated Services for Your Convenience Quick...
Safety Warranty Manual - Page 8
... Engineering Controls Ventilation: Outside of MSDS
Date: March 15, 2010.
Handle
container carefully to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage: Protect from area.
2. It is your operation..., under 104°F (40°C). Prepared by:
Oki Data Americas, Inc Engineering Services Department. 2000 Bishops Gate Blvd. English
Safety Warranty Manual - Page 10
...oxides.
• Large amounts must be necessary. Prepared by:
Oki Data Americas, Inc. Laurel, NJ 08054-4620
Tel: (856...Careful! Combustion can be provided to develop appropriate work practice guidelines and employee instructional programs for Handling or...unnecessary and unprotected personnel away from the
sun.
Engineering Services Department. 2000 Bishops Gate Blvd. Mt. For large
...
Safety Warranty Manual - Page 12
...a licensed waste contractor. Do not drop. It is your operation.
Prepared by:
Oki Data Americas, Inc. English
Other Protective Equipment and/or Hygienic Practices: None. Wear... to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage: Protect from area.
2.
Preparation Date of children. Engineering Services Department. 2000 Bishops...
Safety Warranty Manual - Page 14
...a cool room, under 104°F (40°C). Prepared by:
Oki Data Americas, Inc. Engineering Services Department. 2000 Bishops Gate Blvd.
Carefully clean up remainder with a...Shipping Information Special Shipping Information: Non hazardous. Handle
container carefully to develop appropriate work practice guidelines and employee instructional programs for Handling or Storage: Protect from area...
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