Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by BSUvix on September 9th, 2014
Sb6121 How To View Log
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by MotoAgents on September 30th, 2014 9:35 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi BSUvix
In this case I will recommend you ton contact the solutions department, here is the Link so you can contact them.
Regards
Marge
Motorola Mobility
MotoAgents
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...thunderstorm or lightning activity in the user manual before you are dangerous. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Retain the instructions for easy access when... or extension cords, as vases, on a stable surface.
• Avoid damaging the cable modem with national wiring codes and conform to local regulations.
• Operate this device only from ...
Installation Guide - Page 5
... cloth.
If collection systems are designed to radio communications. This device complies with your Motorola Equipment Please do not dispose of cable entry as practical.
SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Never use only.
These limits are not available, call the CATV system installer's attention to Section 820.93 of...
Installation Guide - Page 6
...érique de la classe B est conforme à la norme NMB-003 du Canada. The firmware setting is subject to match the intended destinations. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document INDUSTRY CANADA (IC) STATEMENT
This device complies with Canadian ICES-003. High power radars are allocated as primary users...
Installation Guide - Page 7
... the Ethernet, router, DHCP, and security settings. In the Box
Before installing the SB6121 cable modem, make sure the following operating systems:
Introduction • In the Box
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
1
Uncontrolled Document ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory...
Installation Guide - Page 9
... for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded downstream channels
Green...
Installation Guide - Page 10
...not provided by your service provider may implement bonded channels for high-speed Internet and Ethernet connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document
Note: To increase the bandwidth available for RECEIVE and SEND channel connections.
Your service provider may also implement...
Installation Guide - Page 11
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using an ...
Installation Guide - Page 12
... the product.
1. Hand-tighten the connectors to a cable outlet or splitter. 2. Plug the power cord into an electrical wall outlet. 5. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document
Exposure of the building. Do not route the Ethernet cable outside of the cables to the Ethernet...
Installation Guide - Page 13
... horizontally or vertically.
• Make sure you choose to mount the cable modem on drywall).
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document Note: If possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material. B
Using the Energy Conservation Switch
The...
Installation Guide - Page 14
... still securely attached to prevent any safety hazards. 6. Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Properly arrange the cables to the wall. B
Before drilling holes in the wall...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
Uncontrolled Document
Installation Guide - Page 16
... for an Internet Connection
After installing your computer. 2. B
4
Connecting to the Internet
Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Open a web browser window on your cable modem, you have successfully connected to the Internet. Click Close to display the Local Area Connection Properties window...
Installation Guide - Page 17
... the LAN or High-Speed Internet
connections window. 6. Click OK to Verifying the IP Address for Windows XP. Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Click Control Panel. 3. Select Obtain an IP address automatically and Obtain DNS server address
automatically. 8. Click Manage...
Installation Guide - Page 18
... Click Run to 169.254.255.255, is reserved for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document The Auto-configuration IP address,... assign an IP address if the cable Modem is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. Type cmd and click OK to obtain...
Installation Guide - Page 19
... prompt window.
2. C. From the Windows taskbar, click Start. Select Run to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document B
After successfully verifying your cable connections and proper cable-TV operation, you can renew your service provider. See...
Installation Guide - Page 20
Open any web browser on .
Note: If you first log on a computer connected to your service provider for more information. B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3. You can also...
Installation Guide - Page 21
... Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Select Configuration from the menu bar.
2. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document WARNING: This will delete your SB6121 modem configuration to the factory default settings...
Installation Guide - Page 22
... cable is properly connected to verify connectivity.
• Call your cable service is OFF
Cannot Send or Receive Data
Table 1 - Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
16
Uncontrolled Document Your service provider may have cable television, check your television to ensure your service provider for the status...
Installation Guide - Page 23
...Front Panel Icons and Error Conditions
STATUS OFF
IF, DURING STARTUP:
SB6121 is not properly plugged into the power outlet
IF, DURING NORMAL OPERATION:
SB6121 is unplugged or the Energy Conservation switch is OFF
FLASHING Downstream receive...Troubleshooting • Front Panel Icons and Error Conditions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
17
Uncontrolled Document
Similar Questions
How Do I Get My Sb6121 Motorola Modem To Connect Correctly
(Posted by harrjhen 9 years ago)
What Are The Factory Log Name And Password For Motorola Sb6121 Cable Modem?
Need factory log name and password for my Motorola Modem SB6121
Need factory log name and password for my Motorola Modem SB6121
(Posted by jorferpe 10 years ago)