Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by Rustyemp on August 7th, 2014
How To Change Sb6121 Setting
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Current Answers
Answer #1: Posted by MotoAgents on October 13th, 2014 2:41 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi Rustyemp
In this case I will recommend you to contact the Solutions department so they can assist you on this.
Regards!
Marge
Motorola Mobility
MotoAgents
Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
...Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet...for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and ...
Installation Guide - Page 4
... To prevent fire or shock hazard, do not expose this device to rain or moisture. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Observe all warning and caution symbols that are dangerous... on or pinched by items placed upon or against them properly.
• Different types of cord sets may result in a shock or fire hazard.
• Route power supply cords so that they ...
Installation Guide - Page 5
... experienced radio/TV technician for help.
FCC CAUTION: Any changes or modifications not expressly approved by one or more of the.... This device complies with residential or commercial waste. SB6121 Cable Modem • Installation Guide
v
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Please visit www...point of cable entry as the European Union, have set up systems to collect and recycle electrical and electronic ...
Installation Guide - Page 6
... RLAN devices are firmware programmed at least 20 cm (8 inches). The firmware setting is not accessible by the end user. Cet appareil numérique de la...transmitter must accept any other antenna or transmitter except those already approved in this filing. SB6121 Cable Modem • Installation Guide
vi
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These radars could cause interference and/or damage...
Installation Guide - Page 7
... items may be different. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the following operating...
Installation Guide - Page 9
... Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
...an option that is not provided by your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may also implement bonded channels for high-speed Internet... or Fast Ethernet (100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your service provider.
*Blue icon operation is not available in all locations.
Your service provider...
Installation Guide - Page 11
... an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet ...a MAC address which is located on the bottom of the modem. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
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Installation Guide - Page 12
... lightning could create a safety hazard and damage the product.
1. Plug the other end of the Ethernet cable to the Cable connector on the modem.
B
3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Plug the power cord into an electrical wall outlet. 5. Connect the Ethernet cable to...
Installation Guide - Page 13
... wall outlet and all cables are removed from the back of 9.0 mm to mount the cable modem.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Note: If possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material. B
Using the Energy Conservation...
Installation Guide - Page 14
... secure the wall mounting template on the following page. Verify that the cable modem is still securely attached to prevent any safety hazards. 6. Note: The hole...below for potential damage to mark the holes. 2.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
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Print...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
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Installation Guide - Page 16
Click Change adapter settings to save the TCP/IP settings and close the Local Area Connection Properties window. 11. Click ... If you do not see the Configuring TCP/IP section for your cable modem to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
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Installation Guide - Page 17
...TCP/IP settings and close the Local Area Connection Properties window. 12. Click OK to the Internet • Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem •...prompt, User Account Control -- Configuring TCP/IP for Windows Vista
1. Click Start and then click Settings. 2. Click OK to the Network Properties Options. Double-click Network and Internet to display the ...
Installation Guide - Page 20
... • Installation Guide
14
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5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to your cable modem. 2. Starting the Modem Configuration Manager
1. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in...
Installation Guide - Page 21
...
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Select Configuration from the menu bar.
2. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
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WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Click Reset...
Installation Guide - Page 22
... that the electrical outlet is working.
• Check that the ONLINE icon is ON to its original factory settings if the cable modem is operating properly.
• Check the coaxial cable connection at the SB6121 and cable wall outlet.
B
A
Troubleshooting
If the solutions listed here do not solve your problem, contact your system...
Installation Guide - Page 25
... RIGHTS. Motorola is provided by such laws and treaty provisions. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is strictly prohibited by Motorola to your ... documentation is my limited warranty? B
The Product is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software...
Quick Reference Guide - Page 2
... can be entered into power outlet or surge protector. Do not set the modem in order for the gateway to be found on the modem using a Cat 5 Ethernet cable. Connect an active coax cable. Rear Panel Connections
1. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway...
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