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Motorola SB6121 Support Question

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Question posted by amleon3 on August 9th, 2014

How Do I Change Settings On Motorolla Sb6121?

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Answer #1: Posted by MotoAgents on October 13th, 2014 2:45 PM
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
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Hi amleon3

In this case I will recommend you to contact the Solutions department so they can assist you on this.

Regards!

Marge

Motorola Mobility



MotoAgents

Related Motorola SB6121 Manual Pages

Installation Guide - Page 3

...Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet...for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and ...
Installation Guide - Page 4

...Different types of cord sets may result in the user documentation that are not sure of the type of power source indicated on the cable modem when disconnecting or ... • Place this product near water: for connections to all safety precautions. SB6121 Cable Modem • Installation Guide iv Uncontrolled Document Retain the instructions for easy access when disconnecting...
Installation Guide - Page 5

...that interference will not occur in a particular installation. SB6121 Cable Modem • Installation Guide v Uncontrolled Document FCC STATEMENTS FCC...harmful interference to radio communications. FCC CAUTION: Any changes or modifications not expressly approved by Recycling When ...15 of cable entry as the European Union, have set up systems to collect and recycle electrical and electronic ...
Installation Guide - Page 6

...frequency bands are country dependent and are firmware programmed at least 20 cm (8 inches). SB6121 Cable Modem • Installation Guide vi Uncontrolled Document The availability of the 5150-5250 MHz frequency ... de la classe B est conforme à la norme NMB-003 du Canada. The firmware setting is subject to LE-LAN devices. INDUSTRY CANADA (IC) STATEMENT This device complies with the ...
Installation Guide - Page 7

...SB6121 is compatible with the modem. It also provides instructions for the SB6121. In the Box Before installing the SB6121 cable modem, make sure the following operating systems: Introduction • In the Box SB6121 DOCSIS 3.0® Cable Modem... for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. You can use your service provider, ...
Installation Guide - Page 9

... connection with bonded upstream channels Green: Startup process completed Product Overview • Front Panel SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 3 Uncontrolled Document 2 Front Panel B Product Overview The SB6121 front panel icons provide the following modem status information for an Internet connection Green: Non-bonded downstream channel is connected Blue...
Installation Guide - Page 10

Rear Panel 1 2 3 Product Overview • Rear Panel SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 4 Uncontrolled Document B ICON 5 6 FLASHING Transmitting or ...(100Base-T) port Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC Powers on and off the cable modem Note: The Energy Conservation switch may be an option that is not provided...
Installation Guide - Page 11

... service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. Product Overview • MAC Label SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 5 Uncontrolled Document The SB6121 rear panel contains the following cabling port and connectors: ITEM 1 DESCRIPTION Ethernet port for connecting an Ethernet-equipped computer, hub...
Installation Guide - Page 12

... of the coaxial cable to lightning could create a safety hazard and damage the product. 1. Installing the Modem • Connecting the SB6121 SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 6 Uncontrolled Document Plug the other end of the building. Plug the power cord into an electrical wall outlet. 5. Make sure the coaxial ...
Installation Guide - Page 13

... cord is a Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used. • Push • Push button in the ON position (pushed in) to power on the cable modem button in the OFF position (pushed out) to power off the cable...
Installation Guide - Page 14

... on the wall to mark the holes. 2. Installing the Modem • Wall Mounting the Modem SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 8 Uncontrolled Document Select an appropriate depth and diameter to drill the holes to a depth of hardware selected. Verify that the cable modem is still securely attached to prevent any safety hazards. 6. See...
Installation Guide - Page 15

B Installing the Modem • Wall Mounting the Modem SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 9 Uncontrolled Document
Installation Guide - Page 16

... you do not see the Configuring TCP/IP section for your cable modem to retrieve an IP address. Click Start and then click Control Panel. 2. Click Change adapter settings to the Internet • Checking for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document When you have successfully connected to...
Installation Guide - Page 17

.../IP configuration, go to Verifying the IP Address for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Right-click the network connection...window. 4. B Configuring TCP/IP for your network interface. 5. Click Start and then click Settings. 2. Double-click Network and Internet to the Internet • Configuring TCP/IP for Windows ...
Installation Guide - Page 20

Note: If you first log on a computer connected to monitor the various configuration settings and operational status of your service provider for more information. Press Enter. B 5 Monitoring Your Modem Use the SB6121 Modem Configuration Manager to your cable modem. 2. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address...
Installation Guide - Page 21

... from the menu bar. 2. Click Reset All Defaults. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 15 Uncontrolled Document B Restoring Your Modem Settings You can reset your existing modem configuration settings.
Installation Guide - Page 22

... as described in Configuring TCP/IP. Call your service provider if you have to reset the SB6121 modem configuration to its original factory settings if the cable modem is not functioning properly. Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 16 Uncontrolled Document Follow the steps for verifying the IP address for further...
Installation Guide - Page 25

...by the Government is subject to conflict of laws principles. Warranty Information SURFboard SB6121 DOCSIS 3.0 Cable Modem Home & Networks Mobility ("Motorola") What is Motorola, Inc., Home & Networks...this License. Please contact your distributor, cable operator, or Internet service provider, as set forth in subdivision (c)(1)(ii) of God, improper handling, improper transport, improper storage...
Quick Reference Guide - Page 2

... Page 2 of 5 Connects the modem to an active cable drop 3. Connect the primary computer to the computer 2. Do not set the modem in order for the gateway to operate...SB6121 modem HFC MAC ID Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the modem. Quick Reference Guide: Motorola SB6121...
Quick Reference Guide - Page 5

Quick Reference Guide: Motorola SB6121 Troubleshooting Tips  Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page  Reboot the computer  Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway...

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