Motorola H19txt Support Question
Motorola H19txt Support Question
Find answers below for this question about Motorola H19txt.Need a Motorola H19txt manual? We have 1 online manual for this item!
Question posted by jnieves on May 29th, 2015
My Headset Says Connected And Goes Back To Say Not Connected.
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Current Answers
Answer #1: Posted by BusterDoogen on May 29th, 2015 2:15 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,427
Member since:
October 30th, 2011 Points: 28,565,427
Some type of interference is causing the headset to pair & unpair. Change the location of how you carry your phone & see if that will help.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Answer #2: Posted by MotoAgents on June 12th, 2015 11:25 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi jnieves,
You can try to perform a factory reset and then try to connect it again. Also you can find more information and steps in the User Manual.
Best Regards,
Katya
Motorola Support
MotoAgents
Related Motorola H19txt Manual Pages
H19txt Getting Started Guide - Page 2
... turn on Google Play™) for ease of this guide. EN
Check it out
here's what you can do
Your Motorola H19txt Bluetooth® headset. Go ahead, check it out: At a glance 2 Connect & go 3 Comfort 6 Basics 8 Advanced 10 Want more 15 Safety, Regulatory & Legal 18
Caution: Please read the important safety, regulatory and...
H19txt Getting Started Guide - Page 3
... volume. medium charge
Green - high charge
Note: Your battery is designed to last the life of your headset.
2 At a glance
EN
Boom open: on close: off
Battery Charging Status
Mic
Red - At a glance
the important bits, quick and easy
Connections Phone Tablet Computer
Calls Music
Charge (MicroUSB) Note: Fully charge before
use.
H19txt Getting Started Guide - Page 4
Connect & go 3
Voice prompt: "Welcome to MotorolaH19txt" "ready to pair"
Follow the voice prompts.
3 Enter passcode.
4 Complete. On
2 Turn headset on . Voice prompt: "pairing complete"
Enter "0000" if prompted
EN
Connect & go
let's get you connected
Easypair™ method
1 Turn Bluetooth on (charge before use).
H19txt Getting Started Guide - Page 5
... to use ), then touch and hold earpiece to each other. NFC method
With NFC (Near Field Communication) technology, pairing is as simple as bringing the headset and device close to your device.
1 Turn Bluetooth and NFC on. Note: Use the "Easypair™ method" on page 3 if you when done...
H19txt Getting Started Guide - Page 6
See your device user guide for details. EN
Connect & go 5 Note: NFC tag location and functionality may vary between devices. Note: Your device must support NFC Bluetooth pairing.
H19txt Getting Started Guide - Page 7
Comfort
what feels best on you
You can choose the most comfortable fit with the on
In-Ear
6 Comfort
EN Ear hook
1 Rotate and turn your ear hook
for left or right use
2 Choose wearing style
right ear
left ear
On-Ear
3 Put headset on -ear hook, in-ear hook, or ear gels with no hook.
H19txt Getting Started Guide - Page 11
... 4.
• Before pairing the second device, turn them on page 3.
• Once paired, to connect to both devices simply turn off the Bluetooth feature of the previously paired device. Or maybe a tablet and..." on page 3.
• To pair using NFC, see "Connect & go" on .
• To use headset features, such as voice dial, redial, and end call with the desired device,
10 Advanced
EN
H19txt Getting Started Guide - Page 12
... and hold both Volume buttons while not on an incoming call . Note: Some features are phone/network dependent.
To save battery power, turn off the headset when not using it.
EN
Advanced 11
You hear the remaining talk time, such as normal and follow the voice prompts.
• To use the...
H19txt Getting Started Guide - Page 13
Status light
Status light
Headset
three blue flashes powering on/off
steady blue
pairing/connect mode
rapid blue/purple connection successful flashes
short blue flash
incoming/outgoing call on phone 1
short purple flash incoming/outgoing call on phone 2
slow blue pulse connected (on a call)
slow blue flash
standby (connected to one phone)
12 Advanced
EN
H19txt Getting Started Guide - Page 14
Status light
Headset
slow green flash standby (connected to two phones)
slow red flash
idle (not connected to a phone)
slow purple pulse connected call muted
steady red
attempting to connect
short red flash
low battery
steady purple
in settings mode
Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing ...
H19txt Getting Started Guide - Page 15
... on/off: • Language selection • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Voice Interface • Caller ID • Multipoint (two phone) connections • WBA (Wide-band Audio) on/off Follow the voice prompts to make changes to these settings.
14 Advanced
EN
H19txt Getting Started Guide - Page 16
... pairing mode. Make sure that any previously paired devices are turned off , wait 10 seconds, then turn the headset off .
Also, the status light should show steady blue (pairing mode)-if not, turn the headset back on. If not, press and hold the Call button and select "Reset to pair".
The status...
H19txt Getting Started Guide - Page 17
... (see "Second device" on page 10). "Welcome to Factory Condition" in Settings. Reset the headset by pressing and holding the Call button and selecting "Reset to the Motorola H19txt. Ready to the Motorola H19txt. Follow the pair & connect instructions on . You may need :
• Answers: User guides, online help and more at www.motorola...
H19txt Getting Started Guide - Page 20
... functions that protects the battery from damage from driving. Using a mobile device or accessory may be dangerous and may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may cause distraction. Using a mobile device or accessory for a long time may void your area. In some circumstances...
H19txt Getting Started Guide - Page 21
... you . Caution About High Volume Usage
Warning: Exposure to loud noise from any source for the use headsets or headphones at
high volume. • Avoid turning up the volume to the device through your headset or headphones and have your hearing checked. Responsible driving practices can 't hear people speaking near
you cannot...
H19txt Getting Started Guide - Page 25
.... • Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on , the user is connected. • Consult the dealer or an experienced radio/TV technician for indoor use... your device outdoors while connected to the following two conditions: (1) This device may cause undesired operation ...
H19txt Getting Started Guide - Page 27
... Approved Service Center in accordance with national collection and recycling requirements. These items should only be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your household waste, or in accordance with your local or regional authority. Please contact...
H19txt Getting Started Guide - Page 30
... are Repaired or Replaced.
The balance of the product.
Monaural Headsets. Products and Accessories that transmit mono sound through a wired connection.
EN
Safety, Regulatory & Legal 29
Products and Accessories
Products Covered
Products and Accessories as defined above, unless otherwise provided for below . Length of Coverage One (1) ...
H19txt Getting Started Guide - Page 34
... LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. This warranty...
H19txt Getting Started Guide - Page 36
Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola H19txt Manual Number: 68017330001-A
EN
Safety, Regulatory & Legal 35
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