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Motorola H17 Support Question

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Question posted by AFronal on March 17th, 2014

My Motorola H17 Bluetooth Headset Says Its Connected But Does Not Work

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Answer #1: Posted by motohelper on March 18th, 2014 10:02 AM

This answer was accepted by the poster of the original question.

motohelper

Member since:
June 11th, 2013

Points: 451,600

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Hi,

Try to power off both device for a couple of seconds the power them back onand check if it's already working. You can also restore the headset back to factory settings and pair it again with your device.

Here's how to restore the headset to factory settings.

With your headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue.

Hope this helps.

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Related Motorola H17 Manual Pages

User Manual - Page 3

Earhook Volume Up Button Ear Speaker Indicator Light Volume Down Button Boom Charging Port Call Button Microphones your new H17 Headset. Take yourheadset a moment to familiarize yourself with your headset 1

User Manual - Page 5

pair & connect 3 pair & connect first phone 1 Turn off any Bluetooth devices previously paired (linked) with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on page 8 for the passkey, enter 0000. Note: When prompted for help). Let's pair&connect get your headset paired and connected to your headset. The indicator light becomes ...

User Manual - Page 6

... "pairing complete". pair & connect second phone (optional) 1 Turn off first phone and any other Bluetooth devices previously paired with your ear. When your headset successfully pairs with your headset. 2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and put headset on your phone, you...

User Manual - Page 7

... see the indicator light rapidly flash in blue and purple. pair & connect 5 The last paired phone (your second phone) is now your headset is connected to both phones, simply turn on the first phone while the second phone is connected. 5 Follow voice prompts to connect your phone to your phone, you hear "pairing complete". When...

User Manual - Page 8

test your connection 1 Place the headset over your phone's Bluetooth feature is on the headset. If your phones and headset are successfully connected, you hear ringing on . Your headset and phone will connect automatically. 6 pair & connect Repeat for the second phone. For daily use, make sure your headset is turned on, and your ear. 2 On one phone, dial a number and press...

User Manual - Page 9

turn on & off 7 The indicator light flashes three times then turns off Close the headset boom. turn on turnon&off Open the headset boom. turn off . The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).

User Manual - Page 15

... Press and hold a Volume button until you hear a tone. To... Accessing call . calls 13 reject second incoming call features are phone/network dependent. Tip: When connected to execute a function on the desired phone. Note: Your headset supports both Handsfree and Headset Profiles. See the instructions that came with your phone supports.

User Manual - Page 17

indicator light (with charger not plugged in) headset indicator off three blue flashes steady blue rapid blue/ purple flashes quick blue flash headset status power off powering on/off pairing/connect mode connection successful incoming/outgoing call on phone 1 status indicators 15

User Manual - Page 18

headset indicator quick purple flash slow blue pulse slow blue flash slow green flash slow red flash headset status incoming/outgoing call on phone 2 connected (on a call) standby (connected to one phone) standby (connected to two phones) idle (not connected to a phone) 16 status indicators

User Manual - Page 19

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User Manual - Page 20

... to factory settings Caution: This action erases all pairing information stored in your headset to the Motorola H17" and the indicator light is steady blue. 18 tips & tricks enable/disable tips&tricks voice prompts With the headset turned on, press and hold both the Volume Up and Volume Down buttons and Call button for...

User Manual - Page 21

...welcome to the Motorola H17" and see the indicator light steadily lit in blue when your phone is not steadily lit in blue. Make sure that any devices previously paired with my phone. My headset will not ...when your phone is steadily lit in blue, turn off . Make sure the indicator light on your headset, you hear "ready to become steadily lit in blue and you can problems? 19 If not, ...

User Manual - Page 22

... sure your phone is on and the Bluetooth feature is steadily lit in your phone and headset again (see "pair & connect" on page 3). My headset connected before, but now it's not working. If you need to the Motorola H17" and the indicator light is turned on in blue. reset the headset by pressing and holding the Call button and...

User Manual - Page 24

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User Manual - Page 25

...Also, using a mobile device or accessory may be found at www.motorola.com/ callsmart (in a quiet environment with low background noise. •... Industry Canada Notice to Users Operation IndustryCanadaNotice is subject to the device through your headset or headphones and have your hearing checked by your headset in English only). Always obey the laws and regulations on driving. • ...

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User Manual - Page 33

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